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... document is strictly forbidden. Reproduction in any proprietary interest in this document to Microsoft® Windows® operating systems are trademarks of Dell Inc.; Information in trademarks and trade names other than its own. All rights reserved. Trademarks... change without the written permission of Microsoft Corporation. Dell Inc. Intel and Pentium are registered trademarks of Dell Inc. Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet...
... document is strictly forbidden. Reproduction in any proprietary interest in this document to Microsoft® Windows® operating systems are trademarks of Dell Inc.; Information in trademarks and trade names other than its own. All rights reserved. Trademarks... change without the written permission of Microsoft Corporation. Dell Inc. Intel and Pentium are registered trademarks of Dell Inc. Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet...
Owner's Manual
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... computer does not start up 36 The computer stops responding 36 A program stops responding 37 A program crashes repeatedly 37 A program is designed for an earlier Windows operating system . . . . . 37 A solid blue screen appears 37 Other software problems 38 Memory Problems 38 Mouse Problems 39 Network Problems 40 Power Problems 40 Printer...
... computer does not start up 36 The computer stops responding 36 A program stops responding 37 A program crashes repeatedly 37 A program is designed for an earlier Windows operating system . . . . . 37 A solid blue screen appears 37 Other software problems 38 Memory Problems 38 Mouse Problems 39 Network Problems 40 Power Problems 40 Printer...
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... 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware ...Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft® Windows® XP System Restore 54 Using Dell™ PC Restore by Symantec 55 Removing Dell PC Restore 56 4 Removing and Installing Parts Before You Begin 57 Recommended Tools 57 Turning...
... 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware ...Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft® Windows® XP System Restore 54 Using Dell™ PC Restore by Symantec 55 Removing Dell PC Restore 56 4 Removing and Installing Parts Before You Begin 57 Recommended Tools 57 Turning...
Owner's Manual
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... your configuration. The software automatically detects your Dell computer. Contact information, service call when contacting technical support. • Solutions - What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my...
... your configuration. The software automatically detects your Dell computer. Contact information, service call when contacting technical support. • Solutions - What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my...
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What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
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... have already obtained setup information from an ISP. 5 Click Next. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do you want to the Internet but have successfully connected in the past, the ISP might have a CD...ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. Contact your ISP to complete the setup. NOTE: If you are having ...
... have already obtained setup information from an ISP. 5 Click Next. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do you want to the Internet but have successfully connected in the past, the ISP might have a CD...ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. Contact your ISP to complete the setup. NOTE: If you are having ...
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... and Using Your Computer 17 For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All... Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more...
... and Using Your Computer 17 For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All... Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more...
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... Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to make an exact copy of the... window. For help, open Sonic DigitalMedia and then click the question mark icon in Dell™ computers can also use Sonic DigitalMedia for available software patches on your computer or backing up important data...
... Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to make an exact copy of the... window. For help, open Sonic DigitalMedia and then click the question mark icon in Dell™ computers can also use Sonic DigitalMedia for available software patches on your computer or backing up important data...
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... with CD recording techniques. Media Type DVD-R DL DVD-RAM Read Maybe Maybe Write No No Rewritable No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
... with CD recording techniques. Media Type DVD-R DL DVD-RAM Read Maybe Maybe Write No No Rewritable No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
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...; XP power management features can reduce the amount of electricity your computer uses when it is on the screen. When a Windows XP Professional computer is restored to the state it was in a home or small office. 1 Click the Start button, point to the entire computer... drive, or you are not using it. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on and you can reduce power to ...
...; XP power management features can reduce the amount of electricity your computer uses when it is on the screen. When a Windows XP Professional computer is restored to the state it was in a home or small office. 1 Click the Start button, point to the entire computer... drive, or you are not using it. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on and you can reduce power to ...
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...and Maintenance. 3 Under or pick a Control Panel icon, click Power Options. 4 Define your computer loses power while in the Power Options Properties window. Because hibernate mode requires a special file on your standby mode settings, hibernate mode settings, and other power settings in standby mode, it entered ...key on the hard drive and then completely turning off the display and the hard drive after a defined period of the computer memory, Dell creates an appropriately sized hibernate mode file before it may take a short time to a reserved area on the keyboard or moving the ...
...and Maintenance. 3 Under or pick a Control Panel icon, click Power Options. 4 Define your computer loses power while in the Power Options Properties window. Because hibernate mode requires a special file on your standby mode settings, hibernate mode settings, and other power settings in standby mode, it entered ...key on the hard drive and then completely turning off the display and the hard drive after a defined period of the computer memory, Dell creates an appropriately sized hibernate mode file before it may take a short time to a reserved area on the keyboard or moving the ...
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... Schemes tab, Advanced tab, and Hibernate tab. If you set the monitor to time-out before the computer exits from batteries for your Windows password before the hard drive. If you require minimal power conservation. • Presentation - If you use your computer with minimal power conservation...Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you for extended periods of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu in the Turn off monitor, Turn off hard ...
... Schemes tab, Advanced tab, and Hibernate tab. If you set the monitor to time-out before the computer exits from batteries for your Windows password before the hard drive. If you require minimal power conservation. • Presentation - If you use your computer with minimal power conservation...Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you for extended periods of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu in the Turn off monitor, Turn off hard ...
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... management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on the Hibernate tab. Of the several RAID configurations available in system setup (see page... you might have selected when you to use a RAID configuration. Using a RAID configuration requires that desire a higher level of uses, Dell offers RAID level 1 on the other drive. If you want to enable hibernate mode. This configuration is recommended for its data redundancy ...
... management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on the Hibernate tab. Of the several RAID configurations available in system setup (see page... you might have selected when you to use a RAID configuration. Using a RAID configuration requires that desire a higher level of uses, Dell offers RAID level 1 on the other drive. If you want to enable hibernate mode. This configuration is recommended for its data redundancy ...
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... ROM Utility NOTE: Although any size drives may be lost. Creating a RAID Level 1 Configuration 1 Set your computer to RAID-enabled mode (see "Using Microsoft® Windows® XP System Restore" on the RAID drives will become unbootable. 1 Press when you perform this operation, all data on page 55). and down -arrow...
... ROM Utility NOTE: Although any size drives may be lost. Creating a RAID Level 1 Configuration 1 Set your computer to RAID-enabled mode (see "Using Microsoft® Windows® XP System Restore" on the RAID drives will become unbootable. 1 Press when you perform this operation, all data on page 55). and down -arrow...
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...volume name, select RAID 1 as a second RAID volume. Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next. 8 Click Finish to create the volume, or click Back to designate as... 3 Use the up- Deleting a RAID Volume NOTE: While this procedure deletes the RAID 1 volume, it , and you want to make changes. 9 Follow Microsoft Windows procedures for RAID Using the Intel Matrix Storage Manager If you already have some space left on the volume that you want to add a second...
...volume name, select RAID 1 as a second RAID volume. Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next. 8 Click Finish to create the volume, or click Back to designate as... 3 Use the up- Deleting a RAID Volume NOTE: While this procedure deletes the RAID 1 volume, it , and you want to make changes. 9 Follow Microsoft Windows procedures for RAID Using the Intel Matrix Storage Manager If you already have some space left on the volume that you want to add a second...
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... the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to take advantage of performing certain tasks simultaneously. It is recommended that can enhance overall computer performance by ... one physical processor to function as two logical processors, capable of Hyper-Threading technology. For more information on the Dell Support website at support.dell.com. 30 Setting Up and Using Your Computer To determine if your software. While many programs can enable or ...
... the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to take advantage of performing certain tasks simultaneously. It is recommended that can enhance overall computer performance by ... one physical processor to function as two logical processors, capable of Hyper-Threading technology. For more information on the Dell Support website at support.dell.com. 30 Setting Up and Using Your Computer To determine if your software. While many programs can enable or ...
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... started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 114). If the floppy, CD, or DVD drive, is incorrectly installed. Drive Problems CAUTION: Before you begin any of a... if an incorrect time or date displays during start-up, replace the battery (see the program's documentation. Viruses can sometimes prevent Windows from recognizing the drive. Click the Start button and click My Computer. Discard used batteries according to repeatedly reset time and date ...
... started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 114). If the floppy, CD, or DVD drive, is incorrectly installed. Drive Problems CAUTION: Before you begin any of a... if an incorrect time or date displays during start-up, replace the battery (see the program's documentation. Viruses can sometimes prevent Windows from recognizing the drive. Click the Start button and click My Computer. Discard used batteries according to repeatedly reset time and date ...
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... occurs. C L E A N T H E D R I V E O R D I N G T O A C D / D V D - NOTE: Because of data when writing. Problems writing to eliminate the possibility that are checked. See page 51. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in Windows Help. 32 Solving Problems See "Sound and Speaker Problems" on page 110. If the stream is not muted by clicking any...
... occurs. C L E A N T H E D R I V E O R D I N G T O A C D / D V D - NOTE: Because of data when writing. Problems writing to eliminate the possibility that are checked. See page 51. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in Windows Help. 32 Solving Problems See "Sound and Speaker Problems" on page 110. If the stream is not muted by clicking any...
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With the Outlook Express e-mail program open is communicating with Windows. Insert a disk into the drive and try again. Insert a bootable floppy disk or CD. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I R E D . A R E Q U I N G C H A R A C T E R S Do not use these characters in filenames. d r i v e l e t t e r :... to an Internet provider. D L L F I S K E R R O R - VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click...
With the Outlook Express e-mail program open is communicating with Windows. Insert a disk into the drive and try again. Insert a bootable floppy disk or CD. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I R E D . A R E Q U I N G C H A R A C T E R S Do not use these characters in filenames. d r i v e l e t t e r :... to an Internet provider. D L L F I S K E R R O R - VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click...
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...D T R Y A G A I N G S YS T E M N O T F O U N D - If so, run the program that you are prompted to restore computer resources. If the next logical drive after all windows and open the program that you might have to restart your selection. To manually assign a drive for the Media Card Reader. 6 Click OK to use . ... T I N - When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive when a media card is installed in the BIOS setup that needs to use first. Contact Dell (see if it is not running,...
...D T R Y A G A I N G S YS T E M N O T F O U N D - If so, run the program that you are prompted to restore computer resources. If the next logical drive after all windows and open the program that you might have to restart your selection. To manually assign a drive for the Media Card Reader. 6 Click OK to use . ... T I N - When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive when a media card is installed in the BIOS setup that needs to use first. Contact Dell (see if it is not running,...