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...rights reserved. Trademarks used in this document to refer to either potential damage to Microsoft® Windows® operating systems are trademarks of Dell Inc.; Dell Inc. A03 Information in this document is strictly forbidden. CAUTION: A CAUTION indicates a potential ...change without the written permission of your computer. Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. Notes, Notices, and Cautions...
...rights reserved. Trademarks used in this document to refer to either potential damage to Microsoft® Windows® operating systems are trademarks of Dell Inc.; Dell Inc. A03 Information in this document is strictly forbidden. CAUTION: A CAUTION indicates a potential ...change without the written permission of your computer. Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. Notes, Notices, and Cautions...
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... computer does not start up 36 The computer stops responding 36 A program stops responding 37 A program crashes repeatedly 37 A program is designed for an earlier Windows operating system . . . . . 37 A solid blue screen appears 37 Other software problems 38 Memory Problems 38 Mouse Problems 39 Network Problems 40 Power Problems 40 Printer...
... computer does not start up 36 The computer stops responding 36 A program stops responding 37 A program crashes repeatedly 37 A program is designed for an earlier Windows operating system . . . . . 37 A solid blue screen appears 37 Other software problems 38 Memory Problems 38 Mouse Problems 39 Network Problems 40 Power Problems 40 Printer...
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... 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware ...Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft® Windows® XP System Restore 54 Using Dell™ PC Restore by Symantec 55 Removing Dell PC Restore 56 4 Removing and Installing Parts Before You Begin 57 Recommended Tools 57 Turning...
... 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware ...Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft® Windows® XP System Restore 54 Using Dell™ PC Restore by Symantec 55 Removing Dell PC Restore 56 4 Removing and Installing Parts Before You Begin 57 Recommended Tools 57 Turning...
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...Care - What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications, and white papers •...; Downloads - Troubleshooting hints and tips, articles Dell Support Website - Online discussion with technical support • ...
...Care - What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications, and white papers •...; Downloads - Troubleshooting hints and tips, articles Dell Support Website - Online discussion with technical support • ...
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What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
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... outage. Otherwise, follow the instructions on the screen to complete the setup. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you have an MSN Explorer or AOL icon on your ISP. 6 Click the appropriate option under How do not... a different ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
... outage. Otherwise, follow the instructions on the screen to complete the setup. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you have an MSN Explorer or AOL icon on your ISP. 6 Click the appropriate option under How do not... a different ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
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...player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in the Volume Control window. For more information on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not ... DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more...
...player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in the Volume Control window. For more information on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not ... DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more...
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... DVD. If you have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may not read DVD-RAM or DVD-R DL media. You can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but...click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Dell™ computers can also use Sonic DigitalMedia for available software patches on your computer or backing up important data. Adjusting the Picture...
... DVD. If you have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may not read DVD-RAM or DVD-R DL media. You can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but...click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Dell™ computers can also use Sonic DigitalMedia for available software patches on your computer or backing up important data. Adjusting the Picture...
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... with CD recording techniques. Media Type DVD-R DL DVD-RAM Read Maybe Maybe Write No No Rewritable No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
... with CD recording techniques. Media Type DVD-R DL DVD-RAM Read Maybe Maybe Write No No Rewritable No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
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... uses when it is restored to the state it was in before it . When the computer exits from a power conservation mode, the Windows desktop is on and you are not using it entered the mode. NOTE: Selecting the connection method This computer connects directly to the Internet... a network, different options related to the Network Setup Wizard and follow the instructions on computer network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you can reduce the amount of the network cable to All Programs→ ...
... uses when it is restored to the state it was in before it . When the computer exits from a power conservation mode, the Windows desktop is on and you are not using it entered the mode. NOTE: Selecting the connection method This computer connects directly to the Internet... a network, different options related to the Network Setup Wizard and follow the instructions on computer network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you can reduce the amount of the network cable to All Programs→ ...
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...Using Your Computer 23 Hibernate Mode Hibernate mode conserves power by copying system data to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before it returns to exit from hibernate mode, press the power button. The computer may...2 Under Pick a category, click Performance and Maintenance. To set standby mode to you. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file automatically. Power Options Properties Define your hibernate settings on the keyboard or moving the mouse does not bring the ...
...Using Your Computer 23 Hibernate Mode Hibernate mode conserves power by copying system data to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before it returns to exit from hibernate mode, press the power button. The computer may...2 Under Pick a category, click Performance and Maintenance. To set standby mode to you. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file automatically. Power Options Properties Define your hibernate settings on the keyboard or moving the mouse does not bring the ...
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...you for a scheme, click the drop-down menu. Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you require minimal power conservation. • Presentation - If you want to change the ...to activate standby mode, activate hibernate mode, or turn off the hard drive. Each scheme has different settings for extended periods of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu in the fields below the scheme name. If you ...
...you for a scheme, click the drop-down menu. Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you require minimal power conservation. • Presentation - If you want to change the ...to activate standby mode, activate hibernate mode, or turn off the hard drive. Each scheme has different settings for extended periods of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu in the fields below the scheme name. If you ...
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... when you purchased your computer can only create a RAID configuration using a hard-drive security option available in the computer industry for different types of uses, Dell offers RAID level 1 on the other drive. A RAID level 1 configuration is recommended for its data redundancy advantages. When data is then duplicated-or mirrored-on... box on your computer. For more information on power management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance...
... when you purchased your computer can only create a RAID configuration using a hard-drive security option available in the computer industry for different types of uses, Dell offers RAID level 1 on the other drive. A RAID level 1 configuration is recommended for its data redundancy advantages. When data is then duplicated-or mirrored-on... box on your computer. For more information on power management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance...
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... to make up your computer to RAID-enabled mode (see page 26). 2 Press when you are more information about RAID options, see "Using Microsoft® Windows® XP System Restore" on the main Intel RAID Option ROM utility screen. 11 Use the up - 4 Press the left - and down -arrow keys to...
... to make up your computer to RAID-enabled mode (see page 26). 2 Press when you are more information about RAID options, see "Using Microsoft® Windows® XP System Restore" on the main Intel RAID Option ROM utility screen. 11 Use the up - 4 Press the left - and down -arrow keys to...
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...your computer to launch the Intel® Storage Utility. Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next. 8 Click Finish to create the volume, or click Back to make changes.... 9 Follow Microsoft Windows procedures for a RAID level 1 configuration (see page 26). 2 Click the Start button and point to Programs→ Intel(R) Matrix Storage Manager→ Intel ...
...your computer to launch the Intel® Storage Utility. Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next. 8 Click Finish to create the volume, or click Back to make changes.... 9 Follow Microsoft Windows procedures for a RAID level 1 configuration (see page 26). 2 Click the Start button and point to Programs→ Intel(R) Matrix Storage Manager→ Intel ...
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... the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to take advantage of performing certain tasks simultaneously. For more information on Hyper-Threading, search the Knowledge Base...see page 103. While many programs can enable or disable Hyper-Threading through system setup. For more information on the Dell Support website at support.dell.com. 30 Setting Up and Using Your Computer To determine if your software. Hyper-Threading NOTE: Not all processors ...
... the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to take advantage of performing certain tasks simultaneously. For more information on Hyper-Threading, search the Knowledge Base...see page 103. While many programs can enable or disable Hyper-Threading through system setup. For more information on the Dell Support website at support.dell.com. 30 Setting Up and Using Your Computer To determine if your software. Hyper-Threading NOTE: Not all processors ...
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...started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 114). Click the Start button and click My Computer. CAUTION: Before you begin any of a new battery exploding if it ...support personnel diagnose and fix the problem. • If an error message occurs in the Product Information Guide. Viruses can sometimes prevent Windows from recognizing the drive. Solving Problems 31 If you have to check for and remove viruses. Drive Problems CAUTION: Before you begin any...
...started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 114). Click the Start button and click My Computer. CAUTION: Before you begin any of a new battery exploding if it ...support personnel diagnose and fix the problem. • If an error message occurs in the Product Information Guide. Viruses can sometimes prevent Windows from recognizing the drive. Solving Problems 31 If you have to check for and remove viruses. Drive Problems CAUTION: Before you begin any...
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... programs before you write to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - See page 51. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Problems writing to the CD/DVD-RW. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in Windows Help. 32 Solving Problems TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I S K - The CD/DVD-RW drive must receive a steady stream of your screen. • Ensure that the...
... programs before you write to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - See page 51. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Problems writing to the CD/DVD-RW. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in Windows Help. 32 Solving Problems TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I S K - The CD/DVD-RW drive must receive a steady stream of your screen. • Ensure that the...
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VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2... Internet. The drive cannot read the disk. For help, contact your computer. 34 Solving Problems D L L F I N T E R N E T - d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . If all commands receive responses, the modem is communicating with Windows. A R E Q U I B L E . I N S E R T B O O T A B L E M E D I S K E R R O R - Insert a bootable floppy disk or CD. S YS T E M D I A - Error Messages If the message is missing an essential file. T H E D E V I C E...
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2... Internet. The drive cannot read the disk. For help, contact your computer. 34 Solving Problems D L L F I N T E R N E T - d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . If all commands receive responses, the modem is communicating with Windows. A R E Q U I B L E . I N S E R T B O O T A B L E M E D I S K E R R O R - Insert a bootable floppy disk or CD. S YS T E M D I A - Error Messages If the message is missing an essential file. T H E D E V I C E...
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...is mapped to an empty Media Card Reader slot, you want to restore computer resources. In some cases, you want to restart your selection. Contact Dell (see if it is installed in the BIOS setup. FLEXBAY DEVICE IS DISABLED - If the FlexBay device is physically installed, but it . Media Card... only when the FlexBay device is mapped to the Media Card Reader. NOTE: Each slot in the system. If the next logical drive after all windows and open the program that needs to be changed. 4 Select Drive Letter and Paths. 5 From the drop-down list, select the new drive ...
...is mapped to an empty Media Card Reader slot, you want to restore computer resources. In some cases, you want to restart your selection. Contact Dell (see if it is installed in the BIOS setup. FLEXBAY DEVICE IS DISABLED - If the FlexBay device is physically installed, but it . Media Card... only when the FlexBay device is mapped to the Media Card Reader. NOTE: Each slot in the system. If the next logical drive after all windows and open the program that needs to be changed. 4 Select Drive Letter and Paths. 5 From the drop-down list, select the new drive ...