Owner's Manual
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Dell™ Dimension™ 3100/E310 Owner's Manual Service Tag CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader headphone connector diagnostic lights 1234 CD or DVD eject button USB 2.0 connectors (2) hard drive activity light power button cover latch release card slots for PCI (2), PCI Express x1 (1) power connector sound-card connectors USB 2.0 connectors (4) network adapter VGA video connector (integrated) Model DCSM www.dell.com | support.dell.com
Dell™ Dimension™ 3100/E310 Owner's Manual Service Tag CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader headphone connector diagnostic lights 1234 CD or DVD eject button USB 2.0 connectors (2) hard drive activity light power button cover latch release card slots for PCI (2), PCI Express x1 (1) power connector sound-card connectors USB 2.0 connectors (4) network adapter VGA video connector (integrated) Model DCSM www.dell.com | support.dell.com
Owner's Manual
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Video and Monitor Problems 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware Incompatibilities 53 Restoring Your Operating System ...
Video and Monitor Problems 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware Incompatibilities 53 Restoring Your Operating System ...
Owner's Manual
Page 40
... in the Product Information Guide. The computer is in the Product Information Guide. If the link integrity light is off, that the network is firmly inserted into both the network connector on page 54. See "Diagnostic Lights" on page 101. Network Problems CAUTION: Before you begin any of the procedures in this section...
... in the Product Information Guide. The computer is in the Product Information Guide. If the link integrity light is off, that the network is firmly inserted into both the network connector on page 54. See "Diagnostic Lights" on page 101. Network Problems CAUTION: Before you begin any of the procedures in this section...
Owner's Manual
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... the power supply or with the processor. When the computer starts normally, the lights flash. Contact Dell for technical assistance. If the computer starts normally, reinstall an additional module. Advanced Troubleshooting 47 After the computer starts successfully, all of the diagnostic lights are detected, but a memory failure has occurred. • If you have identified...
... the power supply or with the processor. When the computer starts normally, the lights flash. Contact Dell for technical assistance. If the computer starts normally, reinstall an additional module. Advanced Troubleshooting 47 After the computer starts successfully, all of the diagnostic lights are detected, but a memory failure has occurred. • If you have identified...
Owner's Manual
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... are no power problems and the system NOTE: If all of the diagnostic If the system does not start, plug the lights turn on and then turn on page 65). If all four diagnostic lights stay on and the Unplug the power supply and check the 4-pin power... connection error has "System Board Components" on then does not start, contact Dell for technical off before the computer into a working electrical outlet. Light Pattern Problem Description Suggested Resolution During normal operation, all of the diagnostic lights turn off and the system does not start, there may be a assistance...
... are no power problems and the system NOTE: If all of the diagnostic If the system does not start, plug the lights turn on and then turn on page 65). If all four diagnostic lights stay on and the Unplug the power supply and check the 4-pin power... connection error has "System Board Components" on then does not start, contact Dell for technical off before the computer into a working electrical outlet. Light Pattern Problem Description Suggested Resolution During normal operation, all of the diagnostic lights turn off and the system does not start, there may be a assistance...
Owner's Manual
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... damage to attach headphones and most kinds of the vents. Instead, perform an operating system shutdown. Use the lights to help you access the Dell Support website or call technical support. 60 Removing and Installing Parts Press to ensure that the system is operating.... the vent area clean and dust-free to turn off the computer. 5 USB 2.0 connectors (2) 6 hard-drive activity light 7 vents 8 power button 9 headphone connector 10 diagnostic lights (4) 11 Service Tag Use the front USB connectors for devices that you connect occasionally, such as printers and keyboards. The...
... damage to attach headphones and most kinds of the vents. Instead, perform an operating system shutdown. Use the lights to help you access the Dell Support website or call technical support. 60 Removing and Installing Parts Press to ensure that the system is operating.... the vent area clean and dust-free to turn off the computer. 5 USB 2.0 connectors (2) 6 hard-drive activity light 7 vents 8 power button 9 headphone connector 10 diagnostic lights (4) 11 Service Tag Use the front USB connectors for devices that you connect occasionally, such as printers and keyboards. The...
Owner's Manual
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... If the system cannot boot and there is not detecting a physical connection to the network. Activity light (on integrated network yellow blinking light adapter) Diagnostic lights four lights on the front panel (see "Power Problems" on the system board Appendix 101 Connectors External connectors: ... connectors for headphones 40-pin connector on state. amber light - Blinking amber indicates a problem with the system board (see "Diagnostic Lights" on page 47.) Standby power light AUX_PWR on page 40). orange light - off (no light) - solid green for power-on PCI local bus ...
... If the system cannot boot and there is not detecting a physical connection to the network. Activity light (on integrated network yellow blinking light adapter) Diagnostic lights four lights on the front panel (see "Power Problems" on the system board Appendix 101 Connectors External connectors: ... connectors for headphones 40-pin connector on state. amber light - Blinking amber indicates a problem with the system board (see "Diagnostic Lights" on page 47.) Standby power light AUX_PWR on page 40). orange light - off (no light) - solid green for power-on PCI local bus ...
Owner's Manual
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...Express, 69 PCI Express slots, 62 PCI slots, 62 removing PCI, 72 slots, 62, 69 types supported, 69 CD/DVD drive activity light, 59 eject button, 59 CD/DVD drive (continued) installing, 92 problems, 32 removing, 91 CD-RW drive problems, 32 CDs, ...18 copying DVDs general information, 18 helpful tips, 20 how to, 18 cover removing, 62 replacing, 96 D Dell contacting, 114 support policy, 112 support site, 10 Dell Diagnostics, 50 Dell Premier Support website, 9 diagnostic lights, 47 diagnostics Dell, 50 lights, 47, 60 documentation End User License Agreement, 9 ergonomics, 9 online, 10 Index 133
...Express, 69 PCI Express slots, 62 PCI slots, 62 removing PCI, 72 slots, 62, 69 types supported, 69 CD/DVD drive activity light, 59 eject button, 59 CD/DVD drive (continued) installing, 92 problems, 32 removing, 91 CD-RW drive problems, 32 CDs, ...18 copying DVDs general information, 18 helpful tips, 20 how to, 18 cover removing, 62 replacing, 96 D Dell contacting, 114 support policy, 112 support site, 10 Dell Diagnostics, 50 Dell Premier Support website, 9 diagnostic lights, 47 diagnostics Dell, 50 lights, 47, 60 documentation End User License Agreement, 9 ergonomics, 9 online, 10 Index 133
Owner's Manual
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...79 DVD drive problems, 32 DVDs, 18 playing, 16 E e-mail problems, 33 End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 47 troubleshooting, 34 F Files and Settings Transfer Wizard, 30 Flex Bay drive Media Card Reader, 59 floppy drive installing, 85 removing, 83 ...H hard drive activity light, 60 installing, 81 installing second, 82 problems, 33 removing, 80 hardware Dell Diagnostics, 50 Hardware Troubleshooter, 53 headphone connector, 60 Help and Support Center, 11 help file Windows ...
...79 DVD drive problems, 32 DVDs, 18 playing, 16 E e-mail problems, 33 End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 47 troubleshooting, 34 F Files and Settings Transfer Wizard, 30 Flex Bay drive Media Card Reader, 59 floppy drive installing, 85 removing, 83 ...H hard drive activity light, 60 installing, 81 installing second, 82 problems, 33 removing, 80 hardware Dell Diagnostics, 50 Hardware Troubleshooter, 53 headphone connector, 60 Help and Support Center, 11 help file Windows ...
Owner's Manual
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... 13 problems battery, 31 blue screen, 37 CD drive, 32 CD-RW drive, 32 computer crashes, 36-37 computer stops responding, 36 problems (continued) Dell Diagnostics, 50 diagnostic lights, 47 drives, 31 DVD drive, 32 e-mail, 33 error messages, 34 general, 36 hard drive, 33 Internet, 33 keyboard, 36 Media Card Reader,... 35 memory, 38 modem, 33 monitor is blank, 44 monitor is hard to read, 45 mouse, 39 network, 40 power, 40 power light conditions, 40 ...
... 13 problems battery, 31 blue screen, 37 CD drive, 32 CD-RW drive, 32 computer crashes, 36-37 computer stops responding, 36 problems (continued) Dell Diagnostics, 50 diagnostic lights, 47 drives, 31 DVD drive, 32 e-mail, 33 error messages, 34 general, 36 hard drive, 33 Internet, 33 keyboard, 36 Media Card Reader,... 35 memory, 38 modem, 33 monitor is blank, 44 monitor is hard to read, 45 mouse, 39 network, 40 power, 40 power light conditions, 40 ...
Owner's Manual
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..., 53-54 system setup about, 103 entering, 103 options, 104 screens, 103 T technical support policy, 112 transferring information to a new computer, 30 troubleshooting Dell Diagnostics, 50 diagnostic lights, 47 Hardware Troubleshooter, 53 Help and Support Center, 11 troubleshooting (continued) restore to previous state, 53-54 tips, 31 U USB booting to devices, 108... Support Center, 11 Hyper-Threading, 30 Network Setup Wizard, 22 Program Compatibility Wizard, 37 136 Index R regulatory information, 9 reinstalling Windows XP, 54 ResourceCD Dell Diagnostics, 50 S safety instructions, 9 SATA.
..., 53-54 system setup about, 103 entering, 103 options, 104 screens, 103 T technical support policy, 112 transferring information to a new computer, 30 troubleshooting Dell Diagnostics, 50 diagnostic lights, 47 Hardware Troubleshooter, 53 Help and Support Center, 11 troubleshooting (continued) restore to previous state, 53-54 tips, 31 U USB booting to devices, 108... Support Center, 11 Hyper-Threading, 30 Network Setup Wizard, 22 Program Compatibility Wizard, 37 136 Index R regulatory information, 9 reinstalling Windows XP, 54 ResourceCD Dell Diagnostics, 50 S safety instructions, 9 SATA.
Service Manual
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...to Contents Page About Your Dell™ Dimension™ 3100/E310 Computer Dell™ Dimension™ 3100/E310 Service Manual Front View of Computer Back View of Computer Front View of Computer 1 cover latch release 2 CD or DVD activity light 3 CD or DVD ...eject button 4 FlexBay drive Use this latch to the hard drive. The drive light is operating. The light might also be on the diagnostic...
...to Contents Page About Your Dell™ Dimension™ 3100/E310 Computer Dell™ Dimension™ 3100/E310 Service Manual Front View of Computer Back View of Computer Front View of Computer 1 cover latch release 2 CD or DVD activity light 3 CD or DVD ...eject button 4 FlexBay drive Use this latch to the hard drive. The drive light is operating. The light might also be on the diagnostic...
Service Manual
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... Windows logo appears, continue to wait until you contact Dell for technical assistance. Back to Contents Page Advanced Troubleshooting Dell™ Dimension™ 3100/E310 Service Manual Dell Diagnostics System Lights Diagnostic Lights Beep Codes Dell Diagnostics CAUTION: Before you want to run the Dell Diagnostics from the boot menu and press . When the Dell Diagnostics Main Menu appears, select the test you begin . NOTE...
... Windows logo appears, continue to wait until you contact Dell for technical assistance. Back to Contents Page Advanced Troubleshooting Dell™ Dimension™ 3100/E310 Service Manual Dell Diagnostics System Lights Diagnostic Lights Beep Codes Dell Diagnostics CAUTION: Before you want to run the Dell Diagnostics from the boot menu and press . When the Dell Diagnostics Main Menu appears, select the test you begin . NOTE...
Service Manual
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..., a message appears with an error code and a description of tracing the problem quickly. Check the diagnostic lights to see if the specific problem is running a test, or a device on your Service Tag. 3. Dell Diagnostics Main Menu 1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the selected device. You can...
..., a message appears with an error code and a description of tracing the problem quickly. Check the diagnostic lights to see if the specific problem is running a test, or a device on your Service Tag. 3. Dell Diagnostics Main Menu 1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the selected device. You can...
Service Manual
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... the specific problem is not identified, contact Dell for technical assistance. Diagnostic Lights CAUTION: Before you are installing are properly connected to boot from the computer for technical assistance. Light Pattern Problem Description The computer is functioning properly...an additional module. l If available, install properly working electrical outlet. The diagnostic lights turn off " condition or a possible pre-BIOS failure has occurred. l If the problem persists, contact Dell for resource conflicts (see "Memory"), and then restart the computer. l If...
... the specific problem is not identified, contact Dell for technical assistance. Diagnostic Lights CAUTION: Before you are installing are properly connected to boot from the computer for technical assistance. Light Pattern Problem Description The computer is functioning properly...an additional module. l If available, install properly working electrical outlet. The diagnostic lights turn off " condition or a possible pre-BIOS failure has occurred. l If the problem persists, contact Dell for resource conflicts (see "Memory"), and then restart the computer. l If...
Service Manual
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...Board Components"). on and the power button remains amber, a possible processor power or connection error has occurred. Contact Dell for technical assistance. If all four diagnostic lights stay on and then turn If the system does not start , there may be a problem with the power ... (see "Power Problems" in protected mode 4-3-1 Memory failure above address 0FFFFh 4-3-3 Timer-chip counter 2 failure 4-3-4 Time-of the diagnostic lights turn on your computer beeps during start , contact Dell for the devices installed on then off before the system starts.
...Board Components"). on and the power button remains amber, a possible processor power or connection error has occurred. Contact Dell for technical assistance. If all four diagnostic lights stay on and then turn If the system does not start , there may be a problem with the power ... (see "Power Problems" in protected mode 4-3-1 Memory failure above address 0FFFFh 4-3-3 Timer-chip counter 2 failure 4-3-4 Time-of the diagnostic lights turn on your computer beeps during start , contact Dell for the devices installed on then off before the system starts.
Service Manual
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...back-panel USB 2.0compliant connectors three connectors for the CPU on the system board (see "Diagnostic Lights.") AUX_PWR on state. green green light - off (no light) - The computer is calculated based upon the power supply wattage rating. A good connection ...two 120-pin connectors 36-pin connector Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light push button green light - Blinking green in , line-out, and microphone...
...back-panel USB 2.0compliant connectors three connectors for the CPU on the system board (see "Diagnostic Lights.") AUX_PWR on state. green green light - off (no light) - The computer is calculated based upon the power supply wattage rating. A good connection ...two 120-pin connectors 36-pin connector Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light push button green light - Blinking green in , line-out, and microphone...