Dell Dimension 8100 Solutions Guide
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Safety Instructions 7 When Using Your Computer 7 When Working Inside Your Computer 8 Protecting Against Electrostatic Discharge 9 1 Setting Up Connecting a Printer 12 Parallel Printer 12 USB Printer 13 Installing the Printer Driver 13 Turning Off the Computer 14 Windows 98 Second Edition (SE) and Windows Millennium Edition (Me 14 Windows 2000 14 2 Solving Problems Finding Solutions 16 Help Files 18 Power Problems 18 Start-Up Error Messages 19 Video and Monitor Problems 20 If the screen is blank 20 If the screen is difficult to read 21 Contents 3
Safety Instructions 7 When Using Your Computer 7 When Working Inside Your Computer 8 Protecting Against Electrostatic Discharge 9 1 Setting Up Connecting a Printer 12 Parallel Printer 12 USB Printer 13 Installing the Printer Driver 13 Turning Off the Computer 14 Windows 98 Second Edition (SE) and Windows Millennium Edition (Me 14 Windows 2000 14 2 Solving Problems Finding Solutions 16 Help Files 18 Power Problems 18 Start-Up Error Messages 19 Video and Monitor Problems 20 If the screen is blank 20 If the screen is difficult to read 21 Contents 3
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... A program crashes 30 A program stops responding 30 A solid blue screen appears 30 Internet Connection Problems 30 E-Mail Problems 31 Resolving Other Technical Problems 31 Reinstalling Drivers and Utilities 32 Reinstalling Windows 98 33 4 Contents
... A program crashes 30 A program stops responding 30 A solid blue screen appears 30 Internet Connection Problems 30 E-Mail Problems 31 Resolving Other Technical Problems 31 Reinstalling Drivers and Utilities 32 Reinstalling Windows 98 33 4 Contents
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...is the letter of your CD or DVD drive [usually drive D]). If your screen. HINT: Dell installs drivers for some new printers. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 13). 2 Attach the USB printer cable to the USB connector on ...the computer and the printer. Click the Start button, point to install a printer driver, insert the installation CD into the CD or DVD drive. The USB connectors only fit one way. USB connector on computer USB printer cable USB...
...is the letter of your CD or DVD drive [usually drive D]). If your screen. HINT: Dell installs drivers for some new printers. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 13). 2 Attach the USB printer cable to the USB connector on ...the computer and the printer. Click the Start button, point to install a printer driver, insert the installation CD into the CD or DVD drive. The USB connectors only fit one way. USB connector on computer USB printer cable USB...
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.... 3 Click the pull-down menu under What do ?. 4 Click Shut down and then click OK. www.dell.com | support.dell.com If you connect an older printer and it doesn't work after you install the driver, access the system setup program (see page 64) and ensure that the parallel port is set to...
.... 3 Click the pull-down menu under What do ?. 4 Click Shut down and then click OK. www.dell.com | support.dell.com If you connect an older printer and it doesn't work after you install the driver, access the system setup program (see page 64) and ensure that the parallel port is set to...
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SECTION 2 Finding Solutions Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers and Utilities Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
SECTION 2 Finding Solutions Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers and Utilities Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
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C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N - Disconnect the telephone line from the modem and connect it has a locking tab or button. Reinstall the scanner driver. C H E C K T H E T E L E P H O N E J A C K - C H E C K T H E C O N N E C T I O N - Connecting the modem to the telephone wall jack with the...I N S T A L L T H E S C A N N E R D R I V E R - NOTICE: Connect the modem to the green jack on . www.dell.com | support.dell.com RE I N S T A L L T H E P R I N T E R D R I V E R - Verify that your scanner is connected to an analog telephone jack only.
C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N - Disconnect the telephone line from the modem and connect it has a locking tab or button. Reinstall the scanner driver. C H E C K T H E T E L E P H O N E J A C K - C H E C K T H E C O N N E C T I O N - Connecting the modem to the telephone wall jack with the...I N S T A L L T H E S C A N N E R D R I V E R - NOTICE: Connect the modem to the green jack on . www.dell.com | support.dell.com RE I N S T A L L T H E P R I N T E R D R I V E R - Verify that your scanner is connected to an analog telephone jack only.
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... CD or DVD drive. Includes Autoshutdown, Asset, and Autopower utilities. • Other drivers - Sometimes you can fix a device problem by reinstalling its driver: 1 From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next. 6 If necessary, change the language in the Language...
... CD or DVD drive. Includes Autoshutdown, Asset, and Autopower utilities. • Other drivers - Sometimes you can fix a device problem by reinstalling its driver: 1 From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next. 6 If necessary, change the language in the Language...
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... system CD in the CD or DVD drive and close the drive tray. 3 Exit the system setup program. NOTICE: The Dell Dimension ResourceCD contains drivers for reinstalling your operating system in the Operating System list. 9 Select the type of your computer. NOTICE: The operating system CD... that the CD or DVD drive boots first, as directed by a Dell technical support representative (see page 64). 2 In the system setup program Boot menu, change the boot sequence so that driver is not required by a Dell technical support representative. The computer restarts. 4 At the Welcome window, ...
... system CD in the CD or DVD drive and close the drive tray. 3 Exit the system setup program. NOTICE: The Dell Dimension ResourceCD contains drivers for reinstalling your operating system in the Operating System list. 9 Select the type of your computer. NOTICE: The operating system CD... that the CD or DVD drive boots first, as directed by a Dell technical support representative (see page 64). 2 In the system setup program Boot menu, change the boot sequence so that driver is not required by a Dell technical support representative. The computer restarts. 4 At the Welcome window, ...
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www.dell.com | support.dell.com 8 Remove the operating system CD from the CD or DVD drive and click ... the Windows product key in the appropriate fields and then click OK. 17 If you reinstall any other drivers. 18 Reinstall the appropriate drivers (see page 32). 19 Reenable your computer. 16 When the Start Wizard appears, click Finish. The ... your virus protection software. 34 Solving Pr oblems NOTICE: Make sure that you reinstall the Intel Chip Set Update Utility driver before you created a Windows user name and password, type your computer. 15 In the Date/Time Properties window, adjust...
www.dell.com | support.dell.com 8 Remove the operating system CD from the CD or DVD drive and click ... the Windows product key in the appropriate fields and then click OK. 17 If you reinstall any other drivers. 18 Reinstall the appropriate drivers (see page 32). 19 Reenable your computer. 16 When the Start Wizard appears, click Finish. The ... your virus protection software. 34 Solving Pr oblems NOTICE: Make sure that you reinstall the Intel Chip Set Update Utility driver before you created a Windows user name and password, type your computer. 15 In the Date/Time Properties window, adjust...
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...in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the application software that is preinstalled on... 67 Technician-assisted technical support requires the cooperation and participation of the customer in step 1. Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the computer and all associated cabling are covered by the...
...in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the application software that is preinstalled on... 67 Technician-assisted technical support requires the cooperation and participation of the customer in step 1. Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the computer and all associated cabling are covered by the...
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See monitor drivers reinstalling, 32 drives adding and replacing, 52 fixing problems, 26 DVD drive, 52 E e-mail fixing problems, 31 error messages start-up, 19 Windows, 29 F FCC ... replacing cover, 57 specifications, 60 turning off, 14 connecting parallel printer, 12 USB printer, 13 connectors, 43 contact numbers, 68 cover removing, 40 replacing, 57 D Dell support policy, 67 display.
See monitor drivers reinstalling, 32 drives adding and replacing, 52 fixing problems, 26 DVD drive, 52 E e-mail fixing problems, 31 error messages start-up, 19 Windows, 29 F FCC ... replacing cover, 57 specifications, 60 turning off, 14 connecting parallel printer, 12 USB printer, 13 connectors, 43 contact numbers, 68 cover removing, 40 replacing, 57 D Dell support policy, 67 display.
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...56 Internet fixing problems, 30 K keyboard fixing problems, 26 M memory adding, 51 messages start-up , 12 troubleshooting, 23 R regulatory notices, 84 reinstalling drivers and utilities, 32 Windows 2000, 37 Windows 98, 33 Windows Me, 35 ResourceCD, 32 returns, 88 RIMMs. See memory N network fixing problems, 28 ..., 68 warranty repair or credit, 82 troubleshooting, 16 turning off , 14 power supply, 44 printer connecting, 12 fixing problems, 23 reinstalling driver, 13 setting up , 19 Windows, 29 modem fixing problems, 24 monitor fixing problems, 20 mouse fixing problems, 25 PCI card, 46 power...
...56 Internet fixing problems, 30 K keyboard fixing problems, 26 M memory adding, 51 messages start-up , 12 troubleshooting, 23 R regulatory notices, 84 reinstalling drivers and utilities, 32 Windows 2000, 37 Windows 98, 33 Windows Me, 35 ResourceCD, 32 returns, 88 RIMMs. See memory N network fixing problems, 28 ..., 68 warranty repair or credit, 82 troubleshooting, 16 turning off , 14 power supply, 44 printer connecting, 12 fixing problems, 23 reinstalling driver, 13 setting up , 19 Windows, 29 modem fixing problems, 24 monitor fixing problems, 20 mouse fixing problems, 25 PCI card, 46 power...