Owner's Manual
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...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system. . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 Power ...and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system. . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 Power ...and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
Owner's Manual
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... What are you looking for my computer Dell Support Website - Drivers, patches, and software updates • Reference - support.dell.com The Dell Support website provides several online tools, including: • Solutions - Find It Here • Latest drivers for my computer • Answers to use Windows XP • Documentation for my computer • Documentation for devices (such...
... What are you looking for my computer Dell Support Website - Drivers, patches, and software updates • Reference - support.dell.com The Dell Support website provides several online tools, including: • Solutions - Find It Here • Latest drivers for my computer • Answers to use Windows XP • Documentation for my computer • Documentation for devices (such...
Owner's Manual
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... USB connectors on the computer and the printer. The USB connectors fit only one way. 12 Setting Up and Using Your Computer www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches (2) 3 Turn on the printer and then... done so. 2 Install the printer driver if necessary. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on the computer. See the documentation that came with your printer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the...
... USB connectors on the computer and the printer. The USB connectors fit only one way. 12 Setting Up and Using Your Computer www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches (2) 3 Turn on the printer and then... done so. 2 Install the printer driver if necessary. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on the computer. See the documentation that came with your printer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the...
Owner's Manual
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...following port(s): setting is USB. See the scanner documentation for instructions. 30 Solving Problems VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras.... CAUTION: Before you need technical assistance for instructions. CHECK THE SCANNER DOCUMENTATION - REINSTALL THE SCANNER DRIVER - www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware....
...following port(s): setting is USB. See the scanner documentation for instructions. 30 Solving Problems VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras.... CAUTION: Before you need technical assistance for instructions. CHECK THE SCANNER DOCUMENTATION - REINSTALL THE SCANNER DRIVER - www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware....
Owner's Manual
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DISABLE DIGITAL MODE - See page 41. Windows XP 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 ... turned up and that the headphone cable is securely inserted into the headphone connector (see page 45). ADJUST THE WINDOWS VOLUME CONTROL - www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - CHECK FOR INTERRUPT REQUEST CONFLICTS - Ensure that the sound is operating in the lower-right corner of your...
DISABLE DIGITAL MODE - See page 41. Windows XP 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 ... turned up and that the headphone cable is securely inserted into the headphone connector (see page 45). ADJUST THE WINDOWS VOLUME CONTROL - www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - CHECK FOR INTERRUPT REQUEST CONFLICTS - Ensure that the sound is operating in the lower-right corner of your...
Owner's Manual
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... screen. Drivers What Is a Driver? The Dell Diagnostics obtains configuration information for the selected device. www.dell.com | support.dell.com Tab Configuration Parameters Function Displays your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click...
... screen. Drivers What Is a Driver? The Dell Diagnostics obtains configuration information for the selected device. www.dell.com | support.dell.com Tab Configuration Parameters Function Displays your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click...
Owner's Manual
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... 41) to return your computer to the operating state that existed before you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on the device icon. Dell PC Restore permanently deletes all data on the hard drive and removes any device has...
... 41) to return your computer to the operating state that existed before you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on the device icon. Dell PC Restore permanently deletes all data on the hard drive and removes any device has...
Owner's Manual
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...a Restore Point screen provides a calendar that restore point is unsuccessful, then use Device Driver Rollback (see page 10. The Restoration Complete screen appears after you install a device driver, use System Restore. All calendar dates with available restore points appear in an undesirable ... using a different restore point, or you can undo the restoration. 42 Advanced Troubleshooting www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier ...
...a Restore Point screen provides a calendar that restore point is unsuccessful, then use Device Driver Rollback (see page 10. The Restoration Complete screen appears after you install a device driver, use System Restore. All calendar dates with available restore points appear in an undesirable ... using a different restore point, or you can undo the restoration. 42 Advanced Troubleshooting www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier ...
Owner's Manual
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...press . Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the computer's service contract. www.dell.com | support.dell.com 10 After the Microsoft Windows desktop appears on your ...limited warranty and any optional support service contract purchased with the computer. 2 All Dell-standard components included in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell...
...press . Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the computer's service contract. www.dell.com | support.dell.com 10 After the Microsoft Windows desktop appears on your ...limited warranty and any optional support service contract purchased with the computer. 2 All Dell-standard components included in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell...
Owner's Manual
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Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 Index 99
Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 Index 99