Dell /C3760n Color Laser Printer Users Guide
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... Settings 256 Using the Dell Printer Configuration Web Tool to Change the Printer Settings 256 Know Your Printer 259 20 Understanding Your Printer Software 261 Printer Utility Software 262 Status Window 262 Tool Box 262 Updater 263 Troubleshooting 263 Status Monitor Widget... the Status Monitor Console 267 Starting the Status Monitor Console 268 Printer Selection Window 268 Printer Status Window 269 Dell Supplies Management System Window 270 Service Tag Window 271 Settings Window 271 21 Printing Using ColorTrack (External Authentication) . . . ...
... Settings 256 Using the Dell Printer Configuration Web Tool to Change the Printer Settings 256 Know Your Printer 259 20 Understanding Your Printer Software 261 Printer Utility Software 262 Status Window 262 Tool Box 262 Updater 263 Troubleshooting 263 Status Monitor Widget... the Status Monitor Console 267 Starting the Status Monitor Console 268 Printer Selection Window 268 Printer Status Window 269 Dell Supplies Management System Window 270 Service Tag Window 271 Settings Window 271 21 Printing Using ColorTrack (External Authentication) . . . ...
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Troubleshooting 369 29 Troubleshooting Guide 371 Basic Printer Problems 371 Display Problems 371 Printing Problems 371 Print Quality Problems 372 The output is too light 373 Toner smears or ...
Troubleshooting 369 29 Troubleshooting Guide 371 Basic Printer Problems 371 Display Problems 371 Printing Problems 371 Print Quality Problems 372 The output is too light 373 Toner smears or ...
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... the requested details to technical service and support questions Find it here support.dell.com provides several online tools, including: • Solutions - Drivers • Manuals- Finding Information 23 Upgrade information for ? • Answers to access help tools and information. Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - Printer...
... the requested details to technical service and support questions Find it here support.dell.com provides several online tools, including: • Solutions - Drivers • Manuals- Finding Information 23 Upgrade information for ? • Answers to access help tools and information. Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - Printer...
Dell /C3760n Color Laser Printer Users Guide
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.... The Quick Launch Utility window provides four buttons: Status Window, Tool Box, Updater, and Troubleshooting. To exit the Quick Launch Utility window: 1 Click the Close (x) button at support.dell.com. Using the setup disk that you have created will reduce the amount of work required ... For more information about using Status Window, refer to "Printer Status Window." To open the Status Window, Tool Box, Updater, and Troubleshooting using the Quick Launch Utility window. Status Window The Status Window button opens the Printer Status window. To use the Quick Launch Utility,...
.... The Quick Launch Utility window provides four buttons: Status Window, Tool Box, Updater, and Troubleshooting. To exit the Quick Launch Utility window: 1 Click the Close (x) button at support.dell.com. Using the setup disk that you have created will reduce the amount of work required ... For more information about using Status Window, refer to "Printer Status Window." To open the Status Window, Tool Box, Updater, and Troubleshooting using the Quick Launch Utility window. Status Window The Status Window button opens the Printer Status window. To use the Quick Launch Utility,...
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...installation process. Status Monitor Widget for Macintosh Status Monitor Widget is complete. Understanding Your Printer Software 263 Troubleshooting The Troubleshooting button opens the Troubleshooting Guide, which allows you to access the web site to solve problems by yourself. Status Monitor Widget ...Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Macintosh • Receiving ...
...installation process. Status Monitor Widget for Macintosh Status Monitor Widget is complete. Understanding Your Printer Software 263 Troubleshooting The Troubleshooting button opens the Troubleshooting Guide, which allows you to access the web site to solve problems by yourself. Status Monitor Widget ...Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Macintosh • Receiving ...
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... breaker. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The printer is working. • All options are properly installed. Troubleshooting Guide 371 Action Ensure that the correct print media size is loaded in the software program, the printer driver, or the printer utilities are using... on the LCD panel before you have checked all of the above and still have no effect. If you send a job to the printer. 29 Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved.
... breaker. • Other electrical equipment plugged into the printer and a properly grounded electrical outlet. • The printer is working. • All options are properly installed. Troubleshooting Guide 371 Action Ensure that the correct print media size is loaded in the software program, the printer driver, or the printer utilities are using... on the LCD panel before you have checked all of the above and still have no effect. If you send a job to the printer. 29 Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved.
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... NOTE: Some of the print media sources are using meets the specifications for more information. Ensure that use the operator panel and Dell Printer Configuration Web Tool, see if feeding improves. Turn the print media stack over or around and try printing again to use ...to see "Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool." • The output is too light • Toner smears or print comes off • Random spots/Blurred images • The entire output is blank 372 Troubleshooting Guide Increase the value for more information. ...
... NOTE: Some of the print media sources are using meets the specifications for more information. Ensure that use the operator panel and Dell Printer Configuration Web Tool, see if feeding improves. Turn the print media stack over or around and try printing again to use ...to see "Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool." • The output is too light • Toner smears or print comes off • Random spots/Blurred images • The entire output is blank 372 Troubleshooting Guide Increase the value for more information. ...
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... problem? No Go to action 3. Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option. Yes The task is complete. Go to action 2. Troubleshooting Guide 373 b Replace the toner cartridges as necessary. a Launch the Tool Box, and click Maintenance ... level in the Status tab in the Toner Saver drop-down menu. a On the Others tab, ensure that the On check box under Non-Dell Toner is complete. Does this solve your problem? 3 Disable the Toner Saver in each toner cartridge. The task is complete. • Streaks...
... problem? No Go to action 3. Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option. Yes The task is complete. Go to action 2. Troubleshooting Guide 373 b Replace the toner cartridges as necessary. a Launch the Tool Box, and click Maintenance ... level in the Status tab in the Toner Saver drop-down menu. a On the Others tab, ensure that the On check box under Non-Dell Toner is complete. Does this solve your problem? 3 Disable the Toner Saver in each toner cartridge. The task is complete. • Streaks...
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... 7. Go to action 2. Try changing the Paper Type The task is printed. a On the General tab, change the plain paper to action 3. 374 Troubleshooting Guide Does this solve your problem? No Go to action 6. Does this solve your problem? 5 Verify that the correct print media is being used . ... tab. If not, use the print media recommended for the printer. If not, use the print media recommended for the printer. Contact Dell. See "Cleaning the Raster Optical Scanner (ROS) Window." See "Replacing the Drum Cartridges." The Pitch Configuration Chart is being used .
... 7. Go to action 2. Try changing the Paper Type The task is printed. a On the General tab, change the plain paper to action 3. 374 Troubleshooting Guide Does this solve your problem? No Go to action 6. Does this solve your problem? 5 Verify that the correct print media is being used . ... tab. If not, use the print media recommended for the printer. If not, use the print media recommended for the printer. Contact Dell. See "Cleaning the Raster Optical Scanner (ROS) Window." See "Replacing the Drum Cartridges." The Pitch Configuration Chart is being used .
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... Roller." The Pitch Configuration Chart is complete. See "Installing a Drum Cartridge." Does this solve your problem? Troubleshooting Guide 375 b After you replace the drum cartridges, test print your problem? a Replace the fusing unit. Contact Dell. b After you replace the fusing unit, click Chart Print on the Diagnosis tab. Go to action 2. Action...
... Roller." The Pitch Configuration Chart is complete. See "Installing a Drum Cartridge." Does this solve your problem? Troubleshooting Guide 375 b After you replace the drum cartridges, test print your problem? a Replace the fusing unit. Contact Dell. b After you replace the fusing unit, click Chart Print on the Diagnosis tab. Go to action 2. Action...
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...Does this solve your problem? 5 Verify that the correct print media is complete. Go to action 6. 376 Troubleshooting Guide b After you are using non-Dell brand toner cartridges, enable the Non-Dell The task is printed. Does this solve your problem? 2 If you replace the drum cartridges, click Chart Print...solve your problem? 3 Disable the Toner Saver in the printer driver. a On the Others tab, ensure that the On check box under Non-Dell Toner is selected in the printer driver. Does this solve your problem? 4 The print media surface may be low or need to action 5. ...
...Does this solve your problem? 5 Verify that the correct print media is complete. Go to action 6. 376 Troubleshooting Guide b After you are using non-Dell brand toner cartridges, enable the Non-Dell The task is printed. Does this solve your problem? 2 If you replace the drum cartridges, click Chart Print...solve your problem? 3 Disable the Toner Saver in the printer driver. a On the Others tab, ensure that the On check box under Non-Dell Toner is selected in the printer driver. Does this solve your problem? 4 The print media surface may be low or need to action 5. ...
Dell /C3760n Color Laser Printer Users Guide
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... the Diagnosis tab. a Replace the drum cartridges. See "Replacing the Drum Cartridges." The 4 Colors Configuration Chart is complete. No Contact Dell. Does this solve your problem? The task is printed. Troubleshooting Guide 377 See "Replacing the Drum Cartridges." Streaks appear on the Diagnosis tab. No Go to be low or need to...
... the Diagnosis tab. a Replace the drum cartridges. See "Replacing the Drum Cartridges." The 4 Colors Configuration Chart is complete. No Contact Dell. Does this solve your problem? The task is printed. Troubleshooting Guide 377 See "Replacing the Drum Cartridges." Streaks appear on the Diagnosis tab. No Go to be low or need to...
Dell /C3760n Color Laser Printer Users Guide
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... spots on your problem? 3 Replace the drum cartridges. c Compare the pitch of the problem located? • Transfer belt unit - 4 378 Troubleshooting Guide Does this solve your problem? a On the Graphics tab, ensure that Output Color is set to Color in the printer driver. b After ...is black Action Yes 1 Ensure that on the Diagnosis tab. Does this solve your problem? 2 Ensure Output Color is set to Color. Contact Dell. Part or the entire output is printed. See "Installing a The task is printed. c Click 4 Colors Configuration Chart. location of the ...
... spots on your problem? 3 Replace the drum cartridges. c Compare the pitch of the problem located? • Transfer belt unit - 4 378 Troubleshooting Guide Does this solve your problem? a On the Graphics tab, ensure that Output Color is set to Color in the printer driver. b After ...is black Action Yes 1 Ensure that on the Diagnosis tab. Does this solve your problem? 2 Ensure Output Color is set to Color. Contact Dell. Part or the entire output is printed. See "Installing a The task is printed. c Click 4 Colors Configuration Chart. location of the ...
Dell /C3760n Color Laser Printer Users Guide
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... retard roller, click Chart Print on the Diagnosis tab. b After you replace the fusing unit, click Chart Print on the Diagnosis tab. Contact Dell. The Pitch Configuration Chart is printed. a Replace the drum cartridges. See "Replacing the Drum Cartridges." a Replace the fusing unit. c Click...the 2nd BTR, and the retard roller. b Click Pitch Configuration Chart. Does this solve your problem? Does this solve your problem? Troubleshooting Guide 379 b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. Yes The task is printed. The Pitch...
... retard roller, click Chart Print on the Diagnosis tab. b After you replace the fusing unit, click Chart Print on the Diagnosis tab. Contact Dell. The Pitch Configuration Chart is printed. a Replace the drum cartridges. See "Replacing the Drum Cartridges." a Replace the fusing unit. c Click...the 2nd BTR, and the retard roller. b Click Pitch Configuration Chart. Does this solve your problem? Does this solve your problem? Troubleshooting Guide 379 b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. Yes The task is printed. The Pitch...
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...the dark place. b Check the light path, and then remove the shielding. e Click Pitch Configuration Chart. a Replace the drum cartridges. Contact Dell. The Ghost Configuration Chart is printed. The Ghost Configuration Chart is printed. c Click Pitch Configuration Chart. Yes The task is complete. The task ... Does this solve your problem? See "Replacing the Drum Cartridges." The task is complete. No Go to action 3. 380 Troubleshooting Guide Go to action 3. See "Removing the Drum Cartridge." Negative ghost - 2b 2a Replace the drum cartridges. Contact...
...the dark place. b Check the light path, and then remove the shielding. e Click Pitch Configuration Chart. a Replace the drum cartridges. Contact Dell. The Ghost Configuration Chart is printed. The Ghost Configuration Chart is printed. c Click Pitch Configuration Chart. Yes The task is complete. The task ... Does this solve your problem? See "Replacing the Drum Cartridges." The task is complete. No Go to action 3. 380 Troubleshooting Guide Go to action 3. See "Removing the Drum Cartridge." Negative ghost - 2b 2a Replace the drum cartridges. Contact...
Dell /C3760n Color Laser Printer Users Guide
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... the Tool Box, and click Chart Print on the Diagnosis tab. The task is printed. Contact Dell. Does this solve your problem? Action Yes 3 Adjust the transfer bias. b Select K Offset or YMC Offset, and then decrease the value. Does this solve your ... Unit. The Ghost Configuration Chart is complete. The task is printed. Light-induced fatigue Action 1 Check the light fatigue pattern using the Pitch Configuration Chart. Troubleshooting Guide 381 d Click Ghost Configuration Chart. Yes Go to action 2.
... the Tool Box, and click Chart Print on the Diagnosis tab. The task is printed. Contact Dell. Does this solve your problem? Action Yes 3 Adjust the transfer bias. b Select K Offset or YMC Offset, and then decrease the value. Does this solve your ... Unit. The Ghost Configuration Chart is complete. The task is printed. Light-induced fatigue Action 1 Check the light fatigue pattern using the Pitch Configuration Chart. Troubleshooting Guide 381 d Click Ghost Configuration Chart. Yes Go to action 2.
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See "Replacing the Drum Cartridges." Yes The task is complete. See "Replacing the Drum Cartridges." No Contact Dell. Yes The task is complete. Bead-Carry-Out (BCO) Action 1 If the printer is printed. b After you replace the drum...high altitude location, set the altitude of the location where the printer is complete. b Under Adjust Altitude, select the value close to action 2. Contact Dell. 382 Troubleshooting Guide Fog Action 1 Replace the drum cartridges. a Replace the drum cartridges. c Click 4 Colors Configuration Chart. Does this solve your problem? 2 ...
See "Replacing the Drum Cartridges." Yes The task is complete. See "Replacing the Drum Cartridges." No Contact Dell. Yes The task is complete. Bead-Carry-Out (BCO) Action 1 If the printer is printed. b After you replace the drum...high altitude location, set the altitude of the location where the printer is complete. b Under Adjust Altitude, select the value close to action 2. Contact Dell. 382 Troubleshooting Guide Fog Action 1 Replace the drum cartridges. a Replace the drum cartridges. c Click 4 Colors Configuration Chart. Does this solve your problem? 2 ...
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... is complete. a On the Others tab, set Screen under Items: to the location of the problem: Contact Dell. • Drum cartridge - 2 • Fusing unit - 3 • Transfer belt unit - 4 Troubleshooting Guide 383 b Click Pitch Configuration Chart. Does this solve your problem? 5 If using the Pitch Configuration Chart...the cause of the problem using a downloaded font, ensure that the font is recommended for the The task is complete. Contact Dell. Does this solve your problem? 4 Enable Print Page Mode in the printer driver. a On the Graphics tab, select High Quality from...
... is complete. a On the Others tab, set Screen under Items: to the location of the problem: Contact Dell. • Drum cartridge - 2 • Fusing unit - 3 • Transfer belt unit - 4 Troubleshooting Guide 383 b Click Pitch Configuration Chart. Does this solve your problem? 5 If using the Pitch Configuration Chart...the cause of the problem using a downloaded font, ensure that the font is recommended for the The task is complete. Contact Dell. Does this solve your problem? 4 Enable Print Page Mode in the printer driver. a On the Graphics tab, select High Quality from...
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... Print on the Diagnosis tab. a Launch the Tool Box, and click Chart Print on the Diagnosis tab. See "Replacing the Drum Cartridges." No Contact Dell. Contact Dell. 384 Troubleshooting Guide c Click Pitch Configuration Chart. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." c Click Pitch...
... Print on the Diagnosis tab. a Launch the Tool Box, and click Chart Print on the Diagnosis tab. See "Replacing the Drum Cartridges." No Contact Dell. Contact Dell. 384 Troubleshooting Guide c Click Pitch Configuration Chart. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." c Click Pitch...
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...use the print media recommended for the printer. For details, see "Loading an Envelope in the MPF properly. Contact Dell. Troubleshooting Guide 385 Damage on print media other than envelopes, contact Dell. The task is considered normal. No (MPF) Go to action 2. Go to action 3. If printing on the...leading edge of paper Action 1 When you use any of the trays in place of the envelope? 3 Load the envelopes in the MPF." Contact Dell. Does this solve your problem? 2 Check the wrinkle. See "Supported Paper Types." If not, use the MPF, reverse the paper and then...
...use the print media recommended for the printer. For details, see "Loading an Envelope in the MPF properly. Contact Dell. Troubleshooting Guide 385 Damage on print media other than envelopes, contact Dell. The task is considered normal. No (MPF) Go to action 2. Go to action 3. If printing on the...leading edge of paper Action 1 When you use any of the trays in place of the envelope? 3 Load the envelopes in the MPF." Contact Dell. Does this solve your problem? 2 Check the wrinkle. See "Supported Paper Types." If not, use the MPF, reverse the paper and then...