Service Manual
Page 7
... 88 Clearing CMOS Settings 89 Prerequisites 89 Procedure...89 Post-requisites 91 Flashing the BIOS 92 Technology and components 93 Audio...93 Downloading the audio driver 93 Identifying the audio controller 93 7
... 88 Clearing CMOS Settings 89 Prerequisites 89 Procedure...89 Post-requisites 91 Flashing the BIOS 92 Technology and components 93 Audio...93 Downloading the audio driver 93 Identifying the audio controller 93 7
Service Manual
Page 8
... 98 Fixing a no-boot issue caused by USB emulation 99 Wi-Fi...99 Turning on or off Wi-Fi 99 Downloading the Wi-Fi driver 99 Configuring the Wi-Fi 100 Bluetooth...100 Turning on or off Bluetooth 100 Pairing the Bluetooth-enabled devices 101 Removing the Bluetooth device 102...Hard drive...103 Identifying the hard drive 103 Identifying the hard drive in BIOS setup program 103 Power adapter 104 Chipset...104 Downloading the chipset driver 104 Identifying the chipset 105 Memory...105 Checking the system memory in Windows 105 Checking the system memory in BIOS setup program 105 Testing ...
... 98 Fixing a no-boot issue caused by USB emulation 99 Wi-Fi...99 Turning on or off Wi-Fi 99 Downloading the Wi-Fi driver 99 Configuring the Wi-Fi 100 Bluetooth...100 Turning on or off Bluetooth 100 Pairing the Bluetooth-enabled devices 101 Removing the Bluetooth device 102...Hard drive...103 Identifying the hard drive 103 Identifying the hard drive in BIOS setup program 103 Power adapter 104 Chipset...104 Downloading the chipset driver 104 Identifying the chipset 105 Memory...105 Checking the system memory in Windows 105 Checking the system memory in BIOS setup program 105 Testing ...
Service Manual
Page 9
Checking the processor usage in the task manager 106 Operating System 107 Service Tag location 107 Device driver 107 Intel Chipset Software Installation Utility 108 Video drivers 108 Intel Serial IO driver 109 Intel Trusted Execution Engine Interface 110 Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers 111 BIOS overview 112 Getting help and contacting Alienware 112 Self-help resources 112 Contacting Alienware 112 9
Checking the processor usage in the task manager 106 Operating System 107 Service Tag location 107 Device driver 107 Intel Chipset Software Installation Utility 108 Video drivers 108 Intel Serial IO driver 109 Intel Trusted Execution Engine Interface 110 Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers 111 BIOS overview 112 Getting help and contacting Alienware 112 Self-help resources 112 Contacting Alienware 112 9
Service Manual
Page 84
Sets what action the computer takes when power is enabled. The supervisor password controls access to set . Boot Hard Disk Drivers Power Wake Up by special LAN signals. Allows you to 31. Displays whether the user password is set to turn on automatically. Allow the computer ...
Sets what action the computer takes when power is enabled. The supervisor password controls access to set . Boot Hard Disk Drivers Power Wake Up by special LAN signals. Allows you to 31. Displays whether the user password is set to turn on automatically. Allow the computer ...
Service Manual
Page 86
... the boot menu. You can boot from: Hard Drive - change the boot sequence for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc or to reinstall your computer and try again. change the boot sequence for the current boot, for all available boot devices...
... the boot menu. You can boot from: Hard Drive - change the boot sequence for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc or to reinstall your computer and try again. change the boot sequence for the current boot, for all available boot devices...
Service Manual
Page 92
...to flash the BIOS. NOTE: If the Service Tag cannot be detected automatically, select your product under the product categories. 4 Click Get Drivers and Downloads. 5 Click View All Drivers. 6 In the Operating System drop-down, select the operating system installed on your computer. 7 Click BIOS. 8 Click Download File ...automatic detection of the BIOS for your computer's Service Tag and click Submit. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support. 3 If you do not have your computer's Service Tag, type your computer. 9 On the next page, select Single-file download and...
...to flash the BIOS. NOTE: If the Service Tag cannot be detected automatically, select your product under the product categories. 4 Click Get Drivers and Downloads. 5 Click View All Drivers. 6 In the Operating System drop-down, select the operating system installed on your computer. 7 Click BIOS. 8 Click Download File ...automatic detection of the BIOS for your computer's Service Tag and click Submit. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support. 3 If you do not have your computer's Service Tag, type your computer. 9 On the next page, select Single-file download and...
Service Manual
Page 93
... to install the driver. NOTE: The audio drivers are already installed when you saved the audio driver file. 8 Double-click the audio driver file icon and follow the instructions on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer. Technology and components Audio Alienware Alpha R2 is shipped with...
... to install the driver. NOTE: The audio drivers are already installed when you saved the audio driver file. 8 Double-click the audio driver file icon and follow the instructions on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer. Technology and components Audio Alienware Alpha R2 is shipped with...
Service Manual
Page 94
.... It provides video and audio output. NOTE: If you saved the graphics driver file. 8 Double-click the graphics driver file icon and follow the instructions on your computer, and then click Submit. Graphics Alienware Alpha R2 is complete, navigate to the folder where you do not have the Service Tag...the screen. 94 NOTE: Appropriate converters (sold separately) are required to connect a monitor, TV, or other HDMI‑in port to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer. 2 Go to connect a gaming console, Blu‑ray player, ...
.... It provides video and audio output. NOTE: If you saved the graphics driver file. 8 Double-click the graphics driver file icon and follow the instructions on your computer, and then click Submit. Graphics Alienware Alpha R2 is complete, navigate to the folder where you do not have the Service Tag...the screen. 94 NOTE: Appropriate converters (sold separately) are required to connect a monitor, TV, or other HDMI‑in port to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer. 2 Go to connect a gaming console, Blu‑ray player, ...
Service Manual
Page 98
...instructions on screen. Enabling or disabling the USB in Alienware Alpha R2. Ports USB 3.0 port USB 2.0 port Location Two on the front side and two on the back side Beneath USB port cover NOTE: USB 3.0 needs the driver to www.dell.com/support. 3 Click Product support enter the Service... Tag of your computer. 2 Go to be installed before it myself. 5 Scroll down the page and expand Chipset. 6 Click Download to download the USB 2.0 or USB 3.0 driver for your computer model. 4 Click Drivers & downloads ...
...instructions on screen. Enabling or disabling the USB in Alienware Alpha R2. Ports USB 3.0 port USB 2.0 port Location Two on the front side and two on the back side Beneath USB port cover NOTE: USB 3.0 needs the driver to www.dell.com/support. 3 Click Product support enter the Service... Tag of your computer. 2 Go to be installed before it myself. 5 Scroll down the page and expand Chipset. 6 Click Download to download the USB 2.0 or USB 3.0 driver for your computer model. 4 Click Drivers & downloads ...
Service Manual
Page 99
Follow these steps to fix the no-boot issue: 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on or off Wi-Fi NOTE: There is displayed. 3 On the Advanced tab, select USB Configuration. 4 Select the USB Boot Support to ..., use the auto-detect feature or manually browse for bootable files in from the right edge of your computer. 99 Wi-Fi Alienware Alpha R2 is looking for your computer model. 4 Click Drivers & downloads → Find it . 5 Save the settings and exit. Fixing a no physical switch to enable or disable Wi-Fi. The BIOS...
Follow these steps to fix the no-boot issue: 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on or off Wi-Fi NOTE: There is displayed. 3 On the Advanced tab, select USB Configuration. 4 Select the USB Boot Support to ..., use the auto-detect feature or manually browse for bootable files in from the right edge of your computer. 99 Wi-Fi Alienware Alpha R2 is looking for your computer model. 4 Click Drivers & downloads → Find it . 5 Save the settings and exit. Fixing a no physical switch to enable or disable Wi-Fi. The BIOS...
Service Manual
Page 100
...of the display, or click the Action Center icon on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth. Bluetooth Alienware Alpha R2 is displayed. 4 Select your network and click Connect. NOTE: Type the network security key, if prompted. It has to be done through the... then click Go to settings. Configuring the Wi-Fi 1 Turn on -screen instructions to install the driver. 7 After the download is complete, navigate to the folder where you saved the Wi-Fi driver file. 8 Double-click the driver file icon and follow the on Wi-Fi. Turning on or off . 100
...of the display, or click the Action Center icon on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth. Bluetooth Alienware Alpha R2 is displayed. 4 Select your network and click Connect. NOTE: Type the network security key, if prompted. It has to be done through the... then click Go to settings. Configuring the Wi-Fi 1 Turn on -screen instructions to install the driver. 7 After the download is complete, navigate to the folder where you saved the Wi-Fi driver file. 8 Double-click the driver file icon and follow the on Wi-Fi. Turning on or off . 100
Service Manual
Page 104
Using an incompatible cable or improperly connecting the cable to avoid bending any connector pins. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of hard drives is shipped with the Intel ... WARNING: The power adapter works with 130 W or 180 W power adapters. Power adapter Alienware Alpha R2 is displayed on the Main tab. Chipset Alienware Alpha R2 is displayed on the screen to download the chipset driver for your computer, and then click Submit. A list of your computer. 7 After the ...
Using an incompatible cable or improperly connecting the cable to avoid bending any connector pins. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of hard drives is shipped with the Intel ... WARNING: The power adapter works with 130 W or 180 W power adapters. Power adapter Alienware Alpha R2 is displayed on the Main tab. Chipset Alienware Alpha R2 is displayed on the screen to download the chipset driver for your computer, and then click Submit. A list of your computer. 7 After the ...
Service Manual
Page 107
... some systems may have more devices than others. 107 For Alienware Alpha R2, all driver installation for their devices is shipped with a hardware device. 3 Click Performance tab to identify the hardware components in your computer and access warranty information. Operating System Alienware Alpha R2 is similar except that allows Dell service technicians to display the processor performance details.
... some systems may have more devices than others. 107 For Alienware Alpha R2, all driver installation for their devices is shipped with a hardware device. 3 Click Performance tab to identify the hardware components in your computer and access warranty information. Operating System Alienware Alpha R2 is similar except that allows Dell service technicians to display the processor performance details.
Service Manual
Page 108
Install the Intel chipset updates from www.dell.com/support. 108 Install the video driver update from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed.
Install the Intel chipset updates from www.dell.com/support. 108 Install the video driver update from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed.
Service Manual
Page 109
Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support. 109
Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support. 109
Service Manual
Page 110
Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support. 110
Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support. 110
Service Manual
Page 111
Install the driver updates from www.dell.com/support. 111 Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed.
Install the driver updates from www.dell.com/support. 111 Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed.
Service Manual
Page 112
... You can find contact information on www.alienware.com/gamingservices Videos providing step-by country and product, and some services may not be available in your purchase invoice, packing slip, bill, or Dell product catalog. 112 BIOS overview The BIOS... varies by -step instructions www.youtube.com/alienwareservices to service your computer Contacting Alienware To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com. Getting help and contacting Alienware Self-help blogs, drivers, software updates, and so on your country.
... You can find contact information on www.alienware.com/gamingservices Videos providing step-by country and product, and some services may not be available in your purchase invoice, packing slip, bill, or Dell product catalog. 112 BIOS overview The BIOS... varies by -step instructions www.youtube.com/alienwareservices to service your computer Contacting Alienware To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com. Getting help and contacting Alienware Self-help blogs, drivers, software updates, and so on your country.
Alienware Steam Machine R2 Service Manual
Page 84
... boot device. Allows you to enable or disable the computer from turning on automatically. Default: Onboard NIC Device. Boot Boot Option #4 Boot Option #5 Hard Disk Drivers Power Wake Up by special LAN signals. Default: USB Floppy Device. Allows you to set the date on which the computer must turn on automatically.
... boot device. Allows you to enable or disable the computer from turning on automatically. Default: Onboard NIC Device. Boot Boot Option #4 Boot Option #5 Hard Disk Drivers Power Wake Up by special LAN signals. Default: USB Floppy Device. Allows you to set the date on which the computer must turn on automatically.
Alienware Steam Machine R2 Service Manual
Page 86
... change the: • Current Boot Sequence - If the computer cannot boot from the device you select, it attempts to boot from the Drivers and Utilities disc or to run Dell Diagnostics from the next bootable device. change the boot sequence for all system setup options. The previous boot sequence is restored at...
... change the: • Current Boot Sequence - If the computer cannot boot from the device you select, it attempts to boot from the Drivers and Utilities disc or to run Dell Diagnostics from the next bootable device. change the boot sequence for all system setup options. The previous boot sequence is restored at...