User's Guide
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
User's Guide
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.... You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your computer to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to detect the...
.... You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your computer to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to detect the...
User's Guide
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
User's Guide
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Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
User's Guide
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...scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. 1 2 3 # Use the: 1 Printer (scanner unit) 2 Scanner lock 3 Scanner support 4 Express Service Code 4 To: • Lift to install or change ink cartridges. • Lift... to direct your call when contacting technical support. Getting Started 11 Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. NOTE: To close the printer (scanner unit) for locking. The Express Code is not available in all countries....
...scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. 1 2 3 # Use the: 1 Printer (scanner unit) 2 Scanner lock 3 Scanner support 4 Express Service Code 4 To: • Lift to install or change ink cartridges. • Lift... to direct your call when contacting technical support. Getting Started 11 Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. NOTE: To close the printer (scanner unit) for locking. The Express Code is not available in all countries....
User's Guide
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
User's Guide
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... Instructions on . 2 Lift the printer (scanner unit) until it is the number of the cartridges. Dell™ ink cartridges are available only through Dell. NOTICE: Do not touch the gold contact area on the cartridge lids, and then lift the lids. 4 Remove the old cartridges. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of...
... Instructions on . 2 Lift the printer (scanner unit) until it is the number of the cartridges. Dell™ ink cartridges are available only through Dell. NOTICE: Do not touch the gold contact area on the cartridge lids, and then lift the lids. 4 Remove the old cartridges. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of...
User's Guide
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... 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain paper. Once the alignment page prints, your ink cartridges after installing new cartridges and to fix blurry edges. 4 Click Print. Ink...
... 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain paper. Once the alignment page prints, your ink cartridges after installing new cartridges and to fix blurry edges. 4 Click Print. Ink...
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.... 5 Find the number under the darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to fix blurry edges. 4 Click Manual Alignment, and...
.... 5 Find the number under the darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to fix blurry edges. 4 Click Manual Alignment, and...
User's Guide
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...Guide. For help , see your User's Guide. If you are not satisfied with wiping the ink cartridge nozzles and contacts. Ink Cartridge Maintenance 67 Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in... the print quality, continue with the print quality, wipe the print cartridge nozzles. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to verify ...
...Guide. For help , see your User's Guide. If you are not satisfied with wiping the ink cartridge nozzles and contacts. Ink Cartridge Maintenance 67 Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in... the print quality, continue with the print quality, wipe the print cartridge nozzles. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to verify ...
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... page 25 • You installed both of the ink cartridges. Click Start → Settings → Printers and Faxes or Printers (Windows 2000). c From the Maintenance tab, click Print a test page. The Dell AIO Printer A960 only works if you have both ends of the USB cable...sure the cartridges are properly installed. • Use an undamaged USB cable. • Check your printer status to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. c Click Printer, and ...
... page 25 • You installed both of the ink cartridges. Click Start → Settings → Printers and Faxes or Printers (Windows 2000). c From the Maintenance tab, click Print a test page. The Dell AIO Printer A960 only works if you have both ends of the USB cable...sure the cartridges are properly installed. • Use an undamaged USB cable. • Check your printer status to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. c Click Printer, and ...
User's Guide
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... and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift...
... and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift...
User's Guide
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...cartridge, see page 64. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to clear the paper jam. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer... Solution Center. 2 Click the Troubleshooting tab on the left side of these instructions to get information about 25% full, 15% full, and 5% full. When one of the screen. 3 Click ...
...cartridge, see page 64. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to clear the paper jam. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer... Solution Center. 2 Click the Troubleshooting tab on the left side of these instructions to get information about 25% full, 15% full, and 5% full. When one of the screen. 3 Click ...
User's Guide
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... "More Troubleshooting Options" on page 82 or replace your printer on. 5 Uninstall and reinstall the cartridges. Troubleshooting 79 Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your printer on. Hardware Error: 502 The printer is stalled. 1 Press Power to turn your...
... "More Troubleshooting Options" on page 82 or replace your printer on. 5 Uninstall and reinstall the cartridges. Troubleshooting 79 Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your printer on. Hardware Error: 502 The printer is stalled. 1 Press Power to turn your...
User's Guide
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.... 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting If your document still does not have the print quality you want, follow these steps: Reinsert the Ink Cartridges 1 Remove the ink cartridges. 2 Insert the ink cartridges. 3 Print your ...Print dialog box appears. Check your software program, click File → Print. b From the Print dialog box, click Preferences or Properties. Use Dell™ Premium Photo Paper for printing photos. • Select a higher print quality: a From your computer screen for the document. • Use...
.... 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting If your document still does not have the print quality you want, follow these steps: Reinsert the Ink Cartridges 1 Remove the ink cartridges. 2 Insert the ink cartridges. 3 Print your ...Print dialog box appears. Check your software program, click File → Print. b From the Print dialog box, click Preferences or Properties. Use Dell™ Premium Photo Paper for printing photos. • Select a higher print quality: a From your computer screen for the document. • Use...
User's Guide
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... to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your screen to install the software. Troubleshooting 81 For help, see "Cleaning the Ink Cartridge Nozzles" on...
... to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your screen to install the software. Troubleshooting 81 For help, see "Cleaning the Ink Cartridge Nozzles" on...
User's Guide
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Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices 7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc.
Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices 7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc.
User's Guide
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... discontinued or is not available, we will either material or workmanship, it with a comparable product or reimburse you for the cartridge purchase cost, at Dell's sole option. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY. You must first call...SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Refer to the original purchaser of genuine Dell-branded toner cartridges that they will be free from ordinary use. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY ...
... discontinued or is not available, we will either material or workmanship, it with a comparable product or reimburse you for the cartridge purchase cost, at Dell's sole option. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY. You must first call...SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Refer to the original purchaser of genuine Dell-branded toner cartridges that they will be free from ordinary use. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY ...
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...products stated in which exceeds the established liability either the substitution of the cartridge. warrants to Dell. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects resulting from the date of damage caused ...the limited warranty period if returned to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from material or manufacturing process for the purchase cost.
...products stated in which exceeds the established liability either the substitution of the cartridge. warrants to Dell. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects resulting from the date of damage caused ...the limited warranty period if returned to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from material or manufacturing process for the purchase cost.
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Index A aligning ink cartridges, 65 All-In-One Center using, 56 All-In-One Main page Copy section, 57 Preview section, 58 Productivity Tools section, 58 Scan section, 57 B banner paper, 27 banners, printing, 59 Black (Start) button, 16 ... installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing, 61 using...
Index A aligning ink cartridges, 65 All-In-One Center using, 56 All-In-One Main page Copy section, 57 Preview section, 58 Productivity Tools section, 58 Scan section, 57 B banner paper, 27 banners, printing, 59 Black (Start) button, 16 ... installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing, 61 using...