Owner's Manual
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... by phone. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part number: M4640 Standard capacity black ink cartridge J5566 M4646 Standard capacity color ink cartridge J5567 J4844 Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to print using the following...
... by phone. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part number: M4640 Standard capacity black ink cartridge J5566 M4646 Standard capacity color ink cartridge J5567 J4844 Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to print using the following...
Owner's Manual
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Owner's Manual
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Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116 Index 119 8 Contents Only 113 Dell Inc. 7 Appendix U.S. Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110 Limited Warranty for Dell-Branded Hardware Products (U.S. Only 110 Total Satisfaction Return Policy (U.S.
Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116 Index 119 8 Contents Only 113 Dell Inc. 7 Appendix U.S. Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110 Limited Warranty for Dell-Branded Hardware Products (U.S. Only 110 Total Satisfaction Return Policy (U.S.
Owner's Manual
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For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Unit you use to the ink cartridges. Getting Started 11 Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Panel on page 15.
For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Unit you use to the ink cartridges. Getting Started 11 Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Panel on page 15.
Owner's Manual
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... paper as it . You can also pick up your original document after it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you load paper into the printer. The Express Code is not ...available in the printer. www.dell.com | support.dell.com Number: 4 5 6 7 8 Part: Paper input tray ADF input tray Top cover with integrated ADF exit tray PictBridge connector Paper exit tray...
... paper as it . You can also pick up your original document after it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you load paper into the printer. The Express Code is not ...available in the printer. www.dell.com | support.dell.com Number: 4 5 6 7 8 Part: Paper input tray ADF input tray Top cover with integrated ADF exit tray PictBridge connector Paper exit tray...
Owner's Manual
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... B5 A4 A5 A6 Wallet 3x5 4x6 5x7 8x10 L 2L POWER SAVE After 30 min After 60 min Never Immediately After 10 min MAINTENANCE Align Cartridges Clean Cartridges Print Test Page REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page COLOR Press < or > to adjust the color...
... B5 A4 A5 A6 Wallet 3x5 4x6 5x7 8x10 L 2L POWER SAVE After 30 min After 60 min Never Immediately After 10 min MAINTENANCE Align Cartridges Clean Cartridges Print Test Page REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page COLOR Press < or > to adjust the color...
Owner's Manual
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The options are: • Low (default) • High • Off • Align Cartridges • Clean Cartridges • Print Test Page Select a time to begin reducing power: • After 30 min (default) • After 60 min • Never • Immediately • After ...
The options are: • Low (default) • High • Off • Align Cartridges • Clean Cartridges • Print Test Page Select a time to begin reducing power: • After 30 min (default) • After 60 min • Never • Immediately • After ...
Owner's Manual
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www.dell.com | support.dell.com From this Advanced Fax option: Country Code (continued) Call Diagnostics You can select: • Turkey • UK • USA • Uruguay • US Virgin ... printer detects the paper type and automatically adjusts the Quality/Speed settings. Paper type Plain Transparency Glossy/photo Coated Quality/Speed settings Black and Color Cartridges Installed Photo and Color Cartridges Installed Normal Photo Normal Photo Photo Photo Normal Photo NOTE: Your printer cannot detect the paper size. 32 Getting Started
www.dell.com | support.dell.com From this Advanced Fax option: Country Code (continued) Call Diagnostics You can select: • Turkey • UK • USA • Uruguay • US Virgin ... printer detects the paper type and automatically adjusts the Quality/Speed settings. Paper type Plain Transparency Glossy/photo Coated Quality/Speed settings Black and Color Cartridges Installed Photo and Color Cartridges Installed Normal Photo Normal Photo Photo Photo Normal Photo NOTE: Your printer cannot detect the paper size. 32 Getting Started
Owner's Manual
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...• You load the leading edge of the banner paper into the printer. Print Media Guidelines for inkjet printers. 34 Getting Started www.dell.com | support.dell.com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray and extend the paper support. 2 Insert paper ...into the printer first. • The paper guide rests against the bottom edge of the paper. • You select Draft (select Photo if a photo cartridge is...
...• You load the leading edge of the banner paper into the printer. Print Media Guidelines for inkjet printers. 34 Getting Started www.dell.com | support.dell.com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray and extend the paper support. 2 Insert paper ...into the printer first. • The paper guide rests against the bottom edge of the paper. • You select Draft (select Photo if a photo cartridge is...
Owner's Manual
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... When finished customizing your photo, click OK. 9 Click OK or Print (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Print Media Guidelines for the Paper Support" on the program or operating system). 10 To ... tab, select Photo and the paper type. The Printing Preferences dialog box appears along with the print (glossy) side facing down. www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on page 71. 3 With your document open, click File→ Print....
... When finished customizing your photo, click OK. 9 Click OK or Print (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Print Media Guidelines for the Paper Support" on the program or operating system). 10 To ... tab, select Photo and the paper type. The Printing Preferences dialog box appears along with the print (glossy) side facing down. www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on page 71. 3 With your document open, click File→ Print....
Owner's Manual
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... make sure the print side is facing down. Printing More Than one Page on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. The Printing Preferences dialog box appears. 5 On the Print Layout tab, click Borderless. 6 When finished customizing .... 4 To customize your photo, click OK. 7 Click OK or Print (depending on the program or operating system). For help, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on the program...
... make sure the print side is facing down. Printing More Than one Page on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. The Printing Preferences dialog box appears. 5 On the Print Layout tab, click Borderless. 6 When finished customizing .... 4 To customize your photo, click OK. 7 Click OK or Print (depending on the program or operating system). For help, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on the program...
Owner's Manual
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...printing. Click this button to see your color cartridge for displaying printing status information on the Dell Printer Solution Center provide you to Dell's cartridge ordering website, www.dell.com/supplies. • Dell Printer Service Tag number - Click this button to...your screen. • About button - 3 Understanding the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing) • Printing Preferences (for printing)...
...printing. Click this button to see your color cartridge for displaying printing status information on the Dell Printer Solution Center provide you to Dell's cartridge ordering website, www.dell.com/supplies. • Dell Printer Service Tag number - Click this button to...your screen. • About button - 3 Understanding the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing) • Printing Preferences (for printing)...
Owner's Manual
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... Shop Photo Album 4→ Paint Shop Photo Album • Dell Picture Studio Home Click Start→ Programs→ Dell Picture Studio v2.0→ Dell Picture Studio Home • Dell.Shutterfly.com - Paper Size - Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you have selected Color Cartridge for all Black Printing. Online Print Service Click Start...
... Shop Photo Album 4→ Paint Shop Photo Album • Dell Picture Studio Home Click Start→ Programs→ Dell Picture Studio v2.0→ Dell Picture Studio Home • Dell.Shutterfly.com - Paper Size - Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you have selected Color Cartridge for all Black Printing. Online Print Service Click Start...
Owner's Manual
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... position unless the printer is busy. To order by phone. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on your printer. Ink Cartridge Maintenance 71 Dell ink cartridges are available only through Dell. 4 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this...
... position unless the printer is busy. To order by phone. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on your printer. Ink Cartridge Maintenance 71 Dell ink cartridges are available only through Dell. 4 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this...
Owner's Manual
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www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
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For photo printing, use for normal printing). Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . photo or black cartridge Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges.
For photo printing, use for normal printing). Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . photo or black cartridge Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges.
Owner's Manual
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... aligned, you close the printer unit, press the Select button. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced. The alignment page begins printing. www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit . During printing, the operator panel display reads Alignment Page...
... aligned, you close the printer unit, press the Select button. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced. The alignment page begins printing. www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit . During printing, the operator panel display reads Alignment Page...
Owner's Manual
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... Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab 4 Click Align to fix horizontal streaks. 5 Click Print. Cleaning the Ink Cartridge Nozzles You may also need to clean the nozzles ...jagged or edges appear rough. The ink cartridges align when the page prints. For more information, see "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the ...
... Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab 4 Click Align to fix horizontal streaks. 5 Click Print. Cleaning the Ink Cartridge Nozzles You may also need to clean the nozzles ...jagged or edges appear rough. The ink cartridges align when the page prints. For more information, see "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the ...
Owner's Manual
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...1 Click Start→ Control Panels→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it . If...see "Loading Paper" on page 34. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click Pause Printing to Pause... AND THE ELECTRICAL OUTLET. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH...
...1 Click Start→ Control Panels→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it . If...see "Loading Paper" on page 34. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click Pause Printing to Pause... AND THE ELECTRICAL OUTLET. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH...
Owner's Manual
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... Message: Black Ink Low Color Ink Low Clear paper jam Clear ADF jam Load Paper then Press Select Left cartridge missing. The Low Ink warning occurs when your document. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E EDS , M AK E S U R E : • You use a paper recommended for inkjet printers. • You do not...
... Message: Black Ink Low Color Ink Low Clear paper jam Clear ADF jam Load Paper then Press Select Left cartridge missing. The Low Ink warning occurs when your document. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E EDS , M AK E S U R E : • You use a paper recommended for inkjet printers. • You do not...
