Owner's Manual
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... Contact your local distributor Contact your computer to warn you of low ink levels. Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to print using the following ink cartridges. During a print job, a screen appears on your local distributor Your printer has been designed to detect...
... Contact your local distributor Contact your computer to warn you of low ink levels. Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to print using the following ink cartridges. During a print job, a screen appears on your local distributor Your printer has been designed to detect...
Owner's Manual
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Owner's Manual
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Only 110 Total Satisfaction Return Policy (U.S. Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116 Index 119 8 Contents Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110 Limited Warranty for Dell-Branded Hardware Products (U.S. 7 Appendix U.S. Only 113 Dell Inc.
Only 110 Total Satisfaction Return Policy (U.S. Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116 Index 119 8 Contents Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110 Limited Warranty for Dell-Branded Hardware Products (U.S. 7 Appendix U.S. Only 113 Dell Inc.
Owner's Manual
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Getting Started 11 Unit you use to the ink cartridges. For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Panel on page 15.
Getting Started 11 Unit you use to the ink cartridges. For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Panel on page 15.
Owner's Manual
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.... Top of printer that holds the paper as it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you use support.dell.com or contact technical support. • Enter the Express Service Code to your document or photo...
.... Top of printer that holds the paper as it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you use support.dell.com or contact technical support. • Enter the Express Service Code to your document or photo...
Owner's Manual
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... B5 A4 A5 A6 Wallet 3x5 4x6 5x7 8x10 L 2L POWER SAVE After 30 min After 60 min Never Immediately After 10 min MAINTENANCE Align Cartridges Clean Cartridges Print Test Page REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page COLOR Press < or > to adjust the color...
... B5 A4 A5 A6 Wallet 3x5 4x6 5x7 8x10 L 2L POWER SAVE After 30 min After 60 min Never Immediately After 10 min MAINTENANCE Align Cartridges Clean Cartridges Print Test Page REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page COLOR Press < or > to adjust the color...
Owner's Manual
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... Current Select a language for all display text. In order for setup details. The options are: • Low (default) • High • Off • Align Cartridges • Clean Cartridges • Print Test Page Select a time to begin reducing power: • After 30 min (default) • After 60 min • Never • Immediately •...
... Current Select a language for all display text. In order for setup details. The options are: • Low (default) • High • Off • Align Cartridges • Clean Cartridges • Print Test Page Select a time to begin reducing power: • After 30 min (default) • After 60 min • Never • Immediately •...
Owner's Manual
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... the Quality/Speed settings. Paper type Plain Transparency Glossy/photo Coated Quality/Speed settings Black and Color Cartridges Installed Photo and Color Cartridges Installed Normal Photo Normal Photo Photo Photo Normal Photo NOTE: Your printer cannot detect the paper size.... 32 Getting Started www.dell.com | support.dell.com From this Advanced Fax option: Country Code (continued) Call Diagnostics You can select: • Turkey ...
... the Quality/Speed settings. Paper type Plain Transparency Glossy/photo Coated Quality/Speed settings Black and Color Cartridges Installed Photo and Color Cartridges Installed Normal Photo Normal Photo Photo Photo Normal Photo NOTE: Your printer cannot detect the paper size.... 32 Getting Started www.dell.com | support.dell.com From this Advanced Fax option: Country Code (continued) Call Diagnostics You can select: • Turkey ...
Owner's Manual
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... the printer first. • The paper guide rests against the bottom edge of the paper. • You select Draft (select Photo if a photo cartridge is centered in the first sheet. NOTE: You must select A4 Banner or Letter Banner paper size in the paper support. See "Paper Problems" on...paper. • You use banner paper designed for the Paper Support Follow these guidelines when loading specialty print media in Print Properties. www.dell.com | support.dell.com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray and extend the paper support. 2 Insert paper into...
... the printer first. • The paper guide rests against the bottom edge of the paper. • You select Draft (select Photo if a photo cartridge is centered in the first sheet. NOTE: You must select A4 Banner or Letter Banner paper size in the paper support. See "Paper Problems" on...paper. • You use banner paper designed for the Paper Support Follow these guidelines when loading specialty print media in Print Properties. www.dell.com | support.dell.com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray and extend the paper support. 2 Insert paper into...
Owner's Manual
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...maximizes the life of copies to 24 hours, depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Replacing Ink Cartridges" on page 71. 3 With your document open, click File→ Print. 4 To customize your print ...select Photo and the paper type. The Printing Preferences dialog box appears along with the print (glossy) side facing down. www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). 10 To prevent your photos ...
...maximizes the life of copies to 24 hours, depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Replacing Ink Cartridges" on page 71. 3 With your document open, click File→ Print. 4 To customize your print ...select Photo and the paper type. The Printing Preferences dialog box appears along with the print (glossy) side facing down. www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). 10 To prevent your photos ...
Owner's Manual
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...connector of the printer. 2 Insert the other end of pages to print on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Print Media Guidelines for usage information. Printing More Than one Page on the ...program or operating system). From a PictBridge-Enabled Camera Your printer supports PictBridge-compatible cameras. For help, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on a ...
...connector of the printer. 2 Insert the other end of pages to print on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Print Media Guidelines for usage information. Printing More Than one Page on the ...program or operating system). From a PictBridge-Enabled Camera Your printer supports PictBridge-compatible cameras. For help, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on a ...
Owner's Manual
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...the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing) • Printing Preferences (for printing) • Dell Picture Studio v2.0 (for managing, editing, ... NOTE: You cannot do this icon and follow the instructions on the Dell Printer Solution Center provide you to Dell's cartridge ordering website, www.dell.com/supplies. • Dell Printer Service Tag number - Understanding the Software 67 Click this button to...
...the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing) • Printing Preferences (for printing) • Dell Picture Studio v2.0 (for managing, editing, ... NOTE: You cannot do this icon and follow the instructions on the Dell Printer Solution Center provide you to Dell's cartridge ordering website, www.dell.com/supplies. • Dell Printer Service Tag number - Understanding the Software 67 Click this button to...
Owner's Manual
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... images in black and white to organize, create, or print photos. Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you have selected Color Cartridge for all Black Printing. Online Print Service Click Start→ Programs→ Dell Picture Studio v2.0→ Dell.Shutterfly.com - You can change these settings: Quality/Speed - Select this...
... images in black and white to organize, create, or print photos. Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you have selected Color Cartridge for all Black Printing. Online Print Service Click Start→ Programs→ Dell Picture Studio v2.0→ Dell.Shutterfly.com - You can change these settings: Quality/Speed - Select this...
Owner's Manual
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... the printer unit The ink cartridge carrier moves and stops at www.dell.com/supplies or by Dell. 1 Turn on page 2. Ink Cartridge Maintenance 71 Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by phone. Dell ink cartridges are available only through Dell. 4 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of...
... the printer unit The ink cartridge carrier moves and stops at www.dell.com/supplies or by Dell. 1 Turn on page 2. Ink Cartridge Maintenance 71 Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by phone. Dell ink cartridges are available only through Dell. 4 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of...
Owner's Manual
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www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
Owner's Manual
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photo or black cartridge Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . For photo printing, use for normal printing).
photo or black cartridge Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . For photo printing, use for normal printing).
Owner's Manual
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..., the message reads Auto Alignment Complete. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are aligned, you close the printer unit, press the Select button. Your ink cartridges are now aligned for optimal print quality. 74 Ink Cartridge Maintenance www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer...
..., the message reads Auto Alignment Complete. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are aligned, you close the printer unit, press the Select button. Your ink cartridges are now aligned for optimal print quality. 74 Ink Cartridge Maintenance www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer...
Owner's Manual
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...All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix horizontal streaks. 5 Click Print. To clean the ink cartridge nozzles: 1 Load the paper. Ink Cartridge Maintenance 75 The ink cartridges align when the...Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab 4 Click Align to fix blurry edges. 5 Click Print. To align the ink cartridges: 1 Load paper in graphics or solid black ...
...All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix horizontal streaks. 5 Click Print. To clean the ink cartridge nozzles: 1 Load the paper. Ink Cartridge Maintenance 75 The ink cartridges align when the...Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab 4 Click Align to fix blurry edges. 5 Click Print. To align the ink cartridges: 1 Load paper in graphics or solid black ...
Owner's Manual
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... more information, see "Loading Paper" on page 84. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click Pause Printing to deselect it to... complete the installation. If a check mark is not next to Pause Printing. Troubleshooting 79 ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE...
... more information, see "Loading Paper" on page 84. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click Pause Printing to deselect it to... complete the installation. If a check mark is not next to Pause Printing. Troubleshooting 79 ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE...
Owner's Manual
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... running low on page 82. A paper jam exists in Printing Preferences. Insert Black or Photo cartridge What it indicates: An ink cartridge is missing. For more information, see "Replacing Ink Cartridges" on page 82. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E EDS , M AK E S U R E : • You use a paper recommended for inkjet printers. •...
... running low on page 82. A paper jam exists in Printing Preferences. Insert Black or Photo cartridge What it indicates: An ink cartridge is missing. For more information, see "Replacing Ink Cartridges" on page 82. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E EDS , M AK E S U R E : • You use a paper recommended for inkjet printers. •...