User's Guide
Page 2
...printer software ...38 Updating available options in the printer driver...39 Setting up wireless printing...40 Information you will need to set up the printer on a wireless network 40 Installing the printer on a wireless network (Windows 40 Installing the printer on a wireless network (Macintosh 42 Installing the printer on a wired network...45 Changing port settings after installing a new network Internal Solutions Port 48 Setting up serial printing...50 Loading paper and specialty media 52 Setting the paper size and type...52 Setting the printer to detect the paper size loaded in a tray...
...printer software ...38 Updating available options in the printer driver...39 Setting up wireless printing...40 Information you will need to set up the printer on a wireless network 40 Installing the printer on a wireless network (Windows 40 Installing the printer on a wireless network (Macintosh 42 Installing the printer on a wired network...45 Changing port settings after installing a new network Internal Solutions Port 48 Setting up serial printing...50 Loading paper and specialty media 52 Setting the paper size and type...52 Setting the printer to detect the paper size loaded in a tray...
User's Guide
Page 7
... Standard network software error...165 55 Unsupported option in slot ...165 56 Standard USB port disabled...165 56 Standard parallel port disabled ...165 58 Too many disks installed...165 58 Too many flash options installed ...166 58 Too Many Trays Attached ...166 59 Incompatible Duplex...166 59 Incompatible envelope feeder...166 59 Incompatible output bin ...166 59 Incompatible tray ...167 61 Defective disk...167 80 Routine maintenance needed ...167...
... Standard network software error...165 55 Unsupported option in slot ...165 56 Standard USB port disabled...165 56 Standard parallel port disabled ...165 58 Too many disks installed...165 58 Too many flash options installed ...166 58 Too Many Trays Attached ...166 59 Incompatible Duplex...166 59 Incompatible envelope feeder...166 59 Incompatible output bin ...166 59 Incompatible tray ...167 61 Defective disk...167 80 Routine maintenance needed ...167...
User's Guide
Page 13
... setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair...
... setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair...
User's Guide
Page 42
... path to choose. Note: Basic is configured, the software will instruct you to disconnect the temporary USB cable so you want to set up the printer. Choose Advanced only if you can print wirelessly. 9 Follow the on the wireless network and the printer. Additional printer setup 42 7 Remove the label covering the USB port on the back of the printer. 8 Temporarily connect a USB cable between the computer on -screen instructions to complete the software installation.
... path to choose. Note: Basic is configured, the software will instruct you to disconnect the temporary USB cable so you want to set up the printer. Choose Advanced only if you can print wirelessly. 9 Follow the on the wireless network and the printer. Additional printer setup 42 7 Remove the label covering the USB port on the back of the printer. 8 Temporarily connect a USB cable between the computer on -screen instructions to complete the software installation.
User's Guide
Page 48
... the Ports tab. 9 Locate the port in the list, and then select it. 10 Click Configure Port. 11 Type the new IP address in order to print to operate wirelessly. Note: If there is more than one network connection at a time is active. Additional printer setup 48 For Windows users 1 Print a network setup page and make a note of by IP address, then you do not need to make any changes to the computer configurations. • If you configure the printer to...
... the Ports tab. 9 Locate the port in the list, and then select it. 10 Click Configure Port. 11 Type the new IP address in order to print to operate wirelessly. Note: If there is more than one network connection at a time is active. Additional printer setup 48 For Windows users 1 Print a network setup page and make a note of by IP address, then you do not need to make any changes to the computer configurations. • If you configure the printer to...
User's Guide
Page 52
Setting the paper size and type 1 Make sure that it otherwise cannot. The printer returns to the Paper Size/Type menu. 8 Press three times to return to load the 250-, 550-, and 2000-sheet trays, and the multipurpose feeder. Note: The multipurpose feeder does not use auto-size sensing and can support both A5 and Statement sizes or B5 and Executive sizes are loaded in a tray Size sensing disables or enables auto-size sensing on . 3 Release the buttons when the screen...
Setting the paper size and type 1 Make sure that it otherwise cannot. The printer returns to the Paper Size/Type menu. 8 Press three times to return to load the 250-, 550-, and 2000-sheet trays, and the multipurpose feeder. Note: The multipurpose feeder does not use auto-size sensing and can support both A5 and Statement sizes or B5 and Executive sizes are loaded in a tray Size sensing disables or enables auto-size sensing on . 3 Release the buttons when the screen...
User's Guide
Page 78
... paper handling problems. • Check with paper or transparencies in a jam. Tips on using card stock Card stock is heavy, single-ply specialty media. When printing on the card stock being considered for occasional paper label printing only. • Do not load labels together with the manufacturer or vendor to ensure the card stock can specify that can cause feeding problems. • From the Paper menu, set the Paper Type to the sheet...
... paper handling problems. • Check with paper or transparencies in a jam. Tips on using card stock Card stock is heavy, single-ply specialty media. When printing on the card stock being considered for occasional paper label printing only. • Do not load labels together with the manufacturer or vendor to ensure the card stock can specify that can cause feeding problems. • From the Paper menu, set the Paper Type to the sheet...
User's Guide
Page 85
... printer menus Menus list Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance1 Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page2 Profiles List NetWare Setup Page Print Fonts3 Print Directory Asset Report Network/Ports Active NIC Standard Network4 Standard USB Menu Parallel Menu Serial SMTP Setup Security Settings Help Miscellaneous Security Settings Confidential Print Security Audit Log Set Date/Time General Settings Setup Menu Finishing Menu Quality Menu...
... printer menus Menus list Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance1 Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page2 Profiles List NetWare Setup Page Print Fonts3 Print Directory Asset Report Network/Ports Active NIC Standard Network4 Standard USB Menu Parallel Menu Serial SMTP Setup Security Settings Help Miscellaneous Security Settings Confidential Print Security Audit Log Set Date/Time General Settings Setup Menu Finishing Menu Quality Menu...
User's Guide
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... Colored Bin Light Paper Bin Heavy Paper Bin Rough/Cotton Bin Custom Bin Reports menu Menu item Menu Settings Page Device Statistics Network Setup Page Description Specifies an alternate output bin when a designated bin is full Note: Standard Bin is the factory default setting. Understanding printer menus 97 Selects an output bin for each supported paper type Available selections for network printers or printers connected to print servers. Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer...
... Colored Bin Light Paper Bin Heavy Paper Bin Rough/Cotton Bin Custom Bin Reports menu Menu item Menu Settings Page Device Statistics Network Setup Page Description Specifies an alternate output bin when a designated bin is full Note: Standard Bin is the factory default setting. Understanding printer menus 97 Selects an output bin for each supported paper type Available selections for network printers or printers connected to print servers. Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer...
User's Guide
Page 98
... an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be scanned into an asset database. Prints a report containing asset information including the printer serial number and model name. Network/Ports menu Active NIC menu Menu item Active NIC Auto Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. • This menu item appears only for printers with an internal print server installed. Prints a report in English...
... an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be scanned into an asset database. Prints a report containing asset information including the printer serial number and model name. Network/Ports menu Active NIC menu Menu item Active NIC Auto Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. • This menu item appears only for printers with an internal print server installed. Prints a report in English...
User's Guide
Page 105
... factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using a USB cable. The menu selection is updated. It uses the default printer language specified in the printer, the size of the parallel, serial, and network buffers. • Changing...
... factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using a USB cable. The menu selection is updated. It uses the default printer language specified in the printer, the size of the parallel, serial, and network buffers. • Changing...
User's Guide
Page 111
... from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting. • "Failure time frame" specifies the time frame during which failed login attempts can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once...
... from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting. • "Failure time frame" specifies the time frame during which failed login attempts can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once...
User's Guide
Page 137
... address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click E-mail Alert Setup. 4 Select the items for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer settings • Configuring network settings • Viewing reports To access the Embedded Web Server, type the printer IP address into the address field of your system support...
... address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click E-mail Alert Setup. 4 Select the items for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer settings • Configuring network settings • Viewing reports To access the Embedded Web Server, type the printer IP address into the address field of your system support...
User's Guide
Page 168
... fonts. 1 Open the document you are possible solutions. Troubleshooting 168 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on . 1565 Emulation error, load emulation option The printer automatically clears the message in the tray. Solving printing problems Multiple-language PDFs do not print These are running a supported operating system and using a USB port, make sure...
... fonts. 1 Open the document you are possible solutions. Troubleshooting 168 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on . 1565 Emulation error, load emulation option The printer automatically clears the message in the tray. Solving printing problems Multiple-language PDFs do not print These are running a supported operating system and using a USB port, make sure...
User's Guide
Page 171
.... MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of the following: RESET THE PRINTER Turn the printer off...
.... MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of the following: RESET THE PRINTER Turn the printer off...
User's Guide
Page 188
... printer 14 Configure MP menu 89 configuring port settings 48 conserving supplies 129 contacting Technical Support 185 control panel, printer 17 factory defaults, restoring 139 Custom Type changing name 66 Custom Types menu 95 D Default Source menu 86 directory list printing 82 Disk Corrupted 157 display troubleshooting display is blank 168 display shows only diamonds 168 display, printer control panel 17 documents, printing from Macintosh 76 from Windows 76 drawers, paper installing 35 Driver Profiler 73 E Embedded Web Server 137 does not open 154 setting up e-mail alerts 137 Envelope...
... printer 14 Configure MP menu 89 configuring port settings 48 conserving supplies 129 contacting Technical Support 185 control panel, printer 17 factory defaults, restoring 139 Custom Type changing name 66 Custom Types menu 95 D Default Source menu 86 directory list printing 82 Disk Corrupted 157 display troubleshooting display is blank 168 display shows only diamonds 168 display, printer control panel 17 documents, printing from Macintosh 76 from Windows 76 drawers, paper installing 35 Driver Profiler 73 E Embedded Web Server 137 does not open 154 setting up e-mail alerts 137 Envelope...
User's Guide
Page 189
... different paper is needed 137 F factory defaults, restoring printer control panel menus 139 fiber optic network setup 45 finding information 13 publications 13 Web site 13 Finishing menu 118 firmware card installing 22 flash drive 81 flash memory card installing 22 troubleshooting 173 font sample list printing 82 G General Settings menu 113 guidelines card stock 78 envelopes 77 letterhead 76 transparencies 77 H hard disk with adapter troubleshooting 173 held jobs 78 printing for Macintosh users 79 printing for Windows users 79 Help menu 128 HTML menu 127 I Image menu 128...
... different paper is needed 137 F factory defaults, restoring printer control panel menus 139 fiber optic network setup 45 finding information 13 publications 13 Web site 13 Finishing menu 118 firmware card installing 22 flash drive 81 flash memory card installing 22 troubleshooting 173 font sample list printing 82 G General Settings menu 113 guidelines card stock 78 envelopes 77 letterhead 76 transparencies 77 H hard disk with adapter troubleshooting 173 held jobs 78 printing for Macintosh users 79 printing for Windows users 79 Help menu 128 HTML menu 127 I Image menu 128...
User's Guide
Page 191
... multiple-language PDFs do not print 168 paper curl 177 paper frequently jams 174 tray linking does not work 170 unexpected page breaks occur 171 printer configurations 14 minimum clearances 16 models 14 moving 135 selecting a location 16 shipping 136 printer alert utility 73 printer control panel 17 factory defaults, restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error, load emulation option 168 281 paper jam 151 282 paper jam 151 30.yy Invalid refill, change cartridge 162 31.yy Replace...
... multiple-language PDFs do not print 168 paper curl 177 paper frequently jams 174 tray linking does not work 170 unexpected page breaks occur 171 printer configurations 14 minimum clearances 16 models 14 moving 135 selecting a location 16 shipping 136 printer alert utility 73 printer control panel 17 factory defaults, restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error, load emulation option 168 281 paper jam 151 282 paper jam 151 30.yy Invalid refill, change cartridge 162 31.yy Replace...
User's Guide
Page 192
.../IP menu 101 tips labels, paper 78 toner cartridge replacing 131 transparencies loading 60 tips on using 77 tray linking 65, 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154 troubleshooting, display display is blank 168 display shows only diamonds 168 troubleshooting, paper feed message remains after jam is cleared 174 page that jammed does not reprint 174 troubleshooting, print held jobs...
.../IP menu 101 tips labels, paper 78 toner cartridge replacing 131 transparencies loading 60 tips on using 77 tray linking 65, 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154 troubleshooting, display display is blank 168 display shows only diamonds 168 troubleshooting, paper feed message remains after jam is cleared 174 page that jammed does not reprint 174 troubleshooting, print held jobs...
User's Guide
Page 193
... toner specks 184 uneven print density 185 troubleshooting, printer options 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 U Universal Paper Size setting 53 Universal Setup menu 95 unlinking trays 64 Unsupported disk 162 USB menu 104 USB port 36 Utilities menu 121 V Verify print jobs 78 printing for Macintosh users 79 printing for Windows users 79 viewing reports 138 W Web site finding 13 Windows wireless network installation 40 wired network setup using Windows...
... toner specks 184 uneven print density 185 troubleshooting, printer options 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 U Universal Paper Size setting 53 Universal Setup menu 95 unlinking trays 64 Unsupported disk 162 USB menu 104 USB port 36 Utilities menu 121 V Verify print jobs 78 printing for Macintosh users 79 printing for Windows users 79 viewing reports 138 W Web site finding 13 Windows wireless network installation 40 wired network setup using Windows...
