User Guide
Page 15
... Tray 264 Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282 Paper Feeding Problems 282 Printing Problems 283 Printing Quality Problems 285...
... Tray 264 Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282 Paper Feeding Problems 282 Printing Problems 283 Printing Quality Problems 285...
User Guide
Page 279
... Job is a problem in POP3. Fax Job is completed with the phone line. Fuser Error Low Heat Error Over Heat Error Fuser unit Error There is completed with Your machine cannot connect with the error : receiving fax machine or has lost contact Line Error because of a problem with You have tried to try again. Configure the POP3 setting...
... Job is a problem in POP3. Fax Job is completed with the phone line. Fuser Error Low Heat Error Over Heat Error Fuser unit Error There is completed with Your machine cannot connect with the error : receiving fax machine or has lost contact Line Error because of a problem with You have tried to try again. Configure the POP3 setting...
User Guide
Page 280
..., please call for service. If the problem persists, please call for your printer. Memory Error Memory failure. Memory Full The memory is disconnected. Network Cable Error The network cable is full. Oversize Document Original paper is not Install a Dell-genuine toner cartridge, for scanner. Paper jam inside of machine Paper has jammed inside... 1 Paper jam in optional Tray 2 Paper has jammed in the tray. See "Paper Feed Jam (tray 1)", "Paper Feed Jam (optional tray 2)" or "MPF Jam". See "Fuser Area Jam". Clear the jam. See "Paper Exit Jam". 279
..., please call for service. If the problem persists, please call for your printer. Memory Error Memory failure. Memory Full The memory is disconnected. Network Cable Error The network cable is full. Oversize Document Original paper is not Install a Dell-genuine toner cartridge, for scanner. Paper jam inside of machine Paper has jammed inside... 1 Paper jam in optional Tray 2 Paper has jammed in the tray. See "Paper Feed Jam (tray 1)", "Paper Feed Jam (optional tray 2)" or "MPF Jam". See "Fuser Area Jam". Clear the jam. See "Paper Exit Jam". 279
User Guide
Page 281
... is too long Scan Job is not installed. Login to 150 sheets of the fuser door, see "Paper Exit Jam". problems. A problem has occurred in the fuser area. The toner cartridge is completed with error : File Access Denied Self Diagnostic... If the problem persists, please call for service.... engine in your printer is locked. For the location of plain paper. The fuser door is already exist. Please wait SMPS Error Standard Bin Full Toner Cartridge is not installed Toner Supply Error Toner Cartridge Error The same named file is not securely latched. Rear Cover is open The rear...
... is too long Scan Job is not installed. Login to 150 sheets of the fuser door, see "Paper Exit Jam". problems. A problem has occurred in the fuser area. The toner cartridge is completed with error : File Access Denied Self Diagnostic... If the problem persists, please call for service.... engine in your printer is locked. For the location of plain paper. The fuser door is already exist. Please wait SMPS Error Standard Bin Full Toner Cartridge is not installed Toner Supply Error Toner Cartridge Error The same named file is not securely latched. Rear Cover is open The rear...
Service Manual
Page 75
... Load [zzz] [xxx] The paper in . Duplex jam 0 Check Inside Paper has jammed during duplex printing. Enter the correct item again. Fuser Error Fuser Not Installed Check Rear Door There is not securely latched. Toner Door is open Close Rear Cover. See "Clearing Paper Jams" Open Rear Door... Door Duplex jam 1 Check Inside Paper has jammed during duplex printing. Data Write Fail Check USB key Storing to the troubleshooting for Fuser Error. Clear the jam. Try again. Remove the USB hub device from USB memory port. The rear door was opened while duplex printing...
... Load [zzz] [xxx] The paper in . Duplex jam 0 Check Inside Paper has jammed during duplex printing. Enter the correct item again. Fuser Error Fuser Not Installed Check Rear Door There is not securely latched. Toner Door is open Close Rear Cover. See "Clearing Paper Jams" Open Rear Door... Door Duplex jam 1 Check Inside Paper has jammed during duplex printing. Data Write Fail Check USB key Storing to the troubleshooting for Fuser Error. Clear the jam. Try again. Remove the USB hub device from USB memory port. The rear door was opened while duplex printing...
Service Manual
Page 76
Suggested solutions Install a Dell-genuine toner cartridge, designed for an hour or try a different phone line if possible and then... a remote printer or has lost contact because of a problem with The printer has a communication error : Line Error problem. LSU Hsync Error Power A problem has occurred in the fuser unit. OR No dial tone sounds Check Fax Line Fax Job is connected properly. - Turn .... 3. Check if the connection between the LSU and the main board is not for Fuser Error. 1. Unplug the power cord and plug it if necessary Change the Junk Fax Setup option.
Suggested solutions Install a Dell-genuine toner cartridge, designed for an hour or try a different phone line if possible and then... a remote printer or has lost contact because of a problem with The printer has a communication error : Line Error problem. LSU Hsync Error Power A problem has occurred in the fuser unit. OR No dial tone sounds Check Fax Line Fax Job is connected properly. - Turn .... 3. Check if the connection between the LSU and the main board is not for Fuser Error. 1. Unplug the power cord and plug it if necessary Change the Junk Fax Setup option.
Service Manual
Page 77
... Verify the number to the troubleshooting for Fuser Error. Jams" Paper Jam 1 Remove Cartridge Paper has jammed in the Priority Fax feature. Clear the jam. Please wait The engine in your printer is a problem in POP3. Email Job is completed with error : Pop3 Error There is checking Please wait a few minutes...problem in the paper exit area. See "Clearing Paper Jams" Paper Jam 2 Check Inside Open Rear Door Paper has jammed in the fuser unit. Self Diagnostic... Over Heat Error Power Cycle There is completed with The remote fax machine has not Try again. Network Card...
... Verify the number to the troubleshooting for Fuser Error. Jams" Paper Jam 1 Remove Cartridge Paper has jammed in the Priority Fax feature. Clear the jam. Please wait The engine in your printer is a problem in POP3. Email Job is completed with error : Pop3 Error There is checking Please wait a few minutes...problem in the paper exit area. See "Clearing Paper Jams" Paper Jam 2 Check Inside Open Rear Door Paper has jammed in the fuser unit. Self Diagnostic... Over Heat Error Power Cycle There is completed with The remote fax machine has not Try again. Network Card...
Service Manual
Page 94
...force is OK? (hardness: 24 degree, spring's force: 3 Kg) YES Replace the control component on Main PBA is OK? When black NO printing, is the fuser NIP width is too thick or contains too much cotton in it -> Re-test with the recommended paper 4-54 Service Manual YES Both ends NO... of U36 (CPU) on Main PBA Check any error related fuser? YES While printing, the voltage of pin 60 NO of thermostat open? YES Thermistor's NO contact is 2.1V - 2.6V? YES Place the machine at...
...force is OK? (hardness: 24 degree, spring's force: 3 Kg) YES Replace the control component on Main PBA is OK? When black NO printing, is the fuser NIP width is too thick or contains too much cotton in it -> Re-test with the recommended paper 4-54 Service Manual YES Both ends NO... of U36 (CPU) on Main PBA Check any error related fuser? YES While printing, the voltage of pin 60 NO of thermostat open? YES Thermistor's NO contact is 2.1V - 2.6V? YES Place the machine at...
Service Manual
Page 95
... related circuit 1. If Controller detects cover close Side cover, check the lever is pressed 2. Paper is stopped in just after of fuser unit. 1. Happened when inserting specific papers such as recommended for Manual Feeding? • When loading, tap the papers until ...as envelope into the MPF (Multipurpose Paper Feeder)? 4. Alignment and Troubleshooting 4.3.2.4 Malfunction Error Status Cover open Jam 0 Jam 1 Jam 2 Jam 2 at facedown tray Check Solution 1. When close , there is wrapped around fuser. 2. If not so there is curled in the Out tray. 2. When using ...
... related circuit 1. If Controller detects cover close Side cover, check the lever is pressed 2. Paper is stopped in just after of fuser unit. 1. Happened when inserting specific papers such as recommended for Manual Feeding? • When loading, tap the papers until ...as envelope into the MPF (Multipurpose Paper Feeder)? 4. Alignment and Troubleshooting 4.3.2.4 Malfunction Error Status Cover open Jam 0 Jam 1 Jam 2 Jam 2 at facedown tray Check Solution 1. When close , there is wrapped around fuser. 2. If not so there is curled in the Out tray. 2. When using ...
Service Manual
Page 98
Fuser Error eliminated? YES END Replace the main board. 4-58 Service Manual YES Remove the covers NO Thermostat is open Less than 10W? NO Is the conector inserted right ways? Check CN23 of the main board. YES Re-assemble the connector. Fuser Error Alignment and Troubleshooting Measure the resistance at the both ends of AC(Con no.2 of the SMPS board) Line with covers open due to the heat etc. -> Replace the thermostat Check CN26 of the main board. Re-assemble the connector. NO Is the conector inserted right ways?
Fuser Error eliminated? YES END Replace the main board. 4-58 Service Manual YES Remove the covers NO Thermostat is open Less than 10W? NO Is the conector inserted right ways? Check CN23 of the main board. YES Re-assemble the connector. Fuser Error Alignment and Troubleshooting Measure the resistance at the both ends of AC(Con no.2 of the SMPS board) Line with covers open due to the heat etc. -> Replace the thermostat Check CN26 of the main board. Re-assemble the connector. NO Is the conector inserted right ways?