User's Guide (HTML)
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... the computer using a different USB cable, if available. 3. See Installing the 550-Sheet Optional Drawer. Troubleshooting Your Printer Frequently Asked Questions (FAQ): Dell 2330d/2330dn Laser Printer Issues and Solutions Setup Problems Error Messages General Guidelines for Selecting or Loading Print Media Avoiding Jams and Misfeeds Clearing Paper Jams Paper Problems Printing Problems Print Quality Problems Frequently...
... the computer using a different USB cable, if available. 3. See Installing the 550-Sheet Optional Drawer. Troubleshooting Your Printer Frequently Asked Questions (FAQ): Dell 2330d/2330dn Laser Printer Issues and Solutions Setup Problems Error Messages General Guidelines for Selecting or Loading Print Media Avoiding Jams and Misfeeds Clearing Paper Jams Paper Problems Printing Problems Print Quality Problems Frequently...
User's Guide (HTML)
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Error Messages Close Door The printer front cover is requesting that a specified device be installed so it uses the paper from...job. To Ignore the request and print on the paper that is installed in the default paper source. If the printer cannot find a source with the correct paper type and size or press the Cancel button to cancel the print job... with the correct paper size or press the Cancel button to clear the message. Load With Load the specified paper into the designated source to clear the message or press the Cancel button to cancel the print job. Load Multipurpose Feeder...
Error Messages Close Door The printer front cover is requesting that a specified device be installed so it uses the paper from...job. To Ignore the request and print on the paper that is installed in the default paper source. If the printer cannot find a source with the correct paper type and size or press the Cancel button to cancel the print job... with the correct paper size or press the Cancel button to clear the message. Load With Load the specified paper into the designated source to clear the message or press the Cancel button to cancel the print job. Load Multipurpose Feeder...
User's Guide (HTML)
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... and then exit the menus to Support Resource Save Feature To ignore Resource Save and continue printing, press the Back button . To clear the message and continue printing, press the Back button . The current job may not print correctly. To cancel the current print job, press the Cancel ... Memory to activate the link buffer changes. For more information on the page and To prevent this error in the future, install additional memory. 37 Insufficient Memory to Collate Job The printer memory does not have enough free space to enable Resource Save, see Setup Mode. The current job...
... and then exit the menus to Support Resource Save Feature To ignore Resource Save and continue printing, press the Back button . To clear the message and continue printing, press the Back button . The current job may not print correctly. To cancel the current print job, press the Cancel ... Memory to activate the link buffer changes. For more information on the page and To prevent this error in the future, install additional memory. 37 Insufficient Memory to Collate Job The printer memory does not have enough free space to enable Resource Save, see Setup Mode. The current job...
User's Guide (HTML)
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... minimizing the amount of the print job may not print correctly. To prevent this error in the future: Simplify the job. Install additional printer memory. 54 Standard Network Software Error Turn the printer off and then back on to clear the message and continue printing. The current job may not print correctly. The remainder of...
... minimizing the amount of the print job may not print correctly. To prevent this error in the future: Simplify the job. Install additional printer memory. 54 Standard Network Software Error Turn the printer off and then back on to clear the message and continue printing. The current job may not print correctly. The remainder of...
User's Guide (HTML)
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...; Programs or All Programs® Dell Printers® Dell 2330d/2330dn Laser Printer. 2. In Windows Vista (default Start menu): a. Click Dell 2330d/2330dn Laser Printer. Removing and Reinstalling Software If your printer does not function properly, or if communication error messages appear when using your printer. The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer, you opted to allow this...
...; Programs or All Programs® Dell Printers® Dell 2330d/2330dn Laser Printer. 2. In Windows Vista (default Start menu): a. Click Dell 2330d/2330dn Laser Printer. Removing and Reinstalling Software If your printer does not function properly, or if communication error messages appear when using your printer. The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer, you opted to allow this...
Service Manual
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Table of Contents Table of Contents iii Notices and safety information vii Laser notice vii Safety information xiii Preface xvi Conventions xvi General information 1-1 Maintenance approach 1-1 Overview of the operator ...panel and menus 2-2 Indicator light 2-2 Buttons 2-3 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-9 Paper jam error codes (200-series 2-9 Service error codes 2-15 Symptom tables 2-20 POST symptom table 2-20 Printer symptom table 2-21 Service checks 2-22 Controller board service check 2-...
Table of Contents Table of Contents iii Notices and safety information vii Laser notice vii Safety information xiii Preface xvi Conventions xvi General information 1-1 Maintenance approach 1-1 Overview of the operator ...panel and menus 2-2 Indicator light 2-2 Buttons 2-3 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-9 Paper jam error codes (200-series 2-9 Service error codes 2-15 Symptom tables 2-20 POST symptom table 2-20 Printer symptom table 2-21 Service checks 2-22 Controller board service check 2-...
Service Manual
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...Stop Power-On Self Test (POST) sequence The following information: • A description of the printer. - Any cartridge errors, such as Defective Cartridge, are displayed. 10. Applicable toner low messages are displayed. 8. A screen is turned on page 2-2. Busy is open. 7. Close Door... are displayed. 9. Models 2330d and 2330dn have an operator panel with the memory and processor speed. This is : * 32 Mb 400 Mhz 4. Applicable maintenance messages are displayed on page 2-20. • Information from the printer before connecting or disconnecting any cable, ...
...Stop Power-On Self Test (POST) sequence The following information: • A description of the printer. - Any cartridge errors, such as Defective Cartridge, are displayed. 10. Applicable toner low messages are displayed. 8. A screen is turned on page 2-2. Busy is open. 7. Close Door... are displayed. 9. Models 2330d and 2330dn have an operator panel with the memory and processor speed. This is : * 32 Mb 400 Mhz 4. Applicable maintenance messages are displayed on page 2-20. • Information from the printer before connecting or disconnecting any cable, ...
Service Manual
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... cannot be resolved. Wait for the message to clear. The printer has detected an unsupported refilled cartridge. Warning: Do not turn the printer off while this message is displayed. Download valid code to clear. Messages and error codes User attendance messages The printer control panel displays messages describing the current state of all printer messages, explains what they mean, and tells...
... cannot be resolved. Wait for the message to clear. The printer has detected an unsupported refilled cartridge. Warning: Do not turn the printer off while this message is displayed. Download valid code to clear. Messages and error codes User attendance messages The printer control panel displays messages describing the current state of all printer messages, explains what they mean, and tells...
Service Manual
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...600 dots per inch (dpi) to 300 dpi to the factory default except: - Wait for the message to clear. Warning: Do not turn the printer off while this message is resetting the counter that tracks wear on the photoconductor. The standard output bin is displayed. Wait for...are deleted. • All menu settings return to prevent a 38 Memory Full error. The printer is programming new system code. The printer is processing data through the specified USB port. User attendance messages (Continued) Message Prog Engine Code DO NOT POWER OFF Program Flash DO NOT POWER OFF Prog ...
...600 dots per inch (dpi) to 300 dpi to the factory default except: - Wait for the message to clear. Warning: Do not turn the printer off while this message is resetting the counter that tracks wear on the photoconductor. The standard output bin is displayed. Wait for...are deleted. • All menu settings return to prevent a 38 Memory Full error. The printer is programming new system code. The printer is processing data through the specified USB port. User attendance messages (Continued) Message Prog Engine Code DO NOT POWER OFF Program Flash DO NOT POWER OFF Prog ...
Service Manual
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...8226; Debris in the printer and the driver. 200.03 The video never started Inspect the LVPS/HVPS. Carefully remove the tray and notice if the leading edge of the media is running or pre-staged media in the source tray. Cartridge error messages Error 30 31 32 Description ...Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. Repeating jams or jam messages can be caused by any of these errors that have occurred. First, remove the PC kit...
...8226; Debris in the printer and the driver. 200.03 The video never started Inspect the LVPS/HVPS. Carefully remove the tray and notice if the leading edge of the media is running or pre-staged media in the source tray. Cartridge error messages Error 30 31 32 Description ...Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. Repeating jams or jam messages can be caused by any of these errors that have occurred. First, remove the PC kit...
Service Manual
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... Menu. Turn off . b. Turn on page 2-34. 2-30 The message CONFIG MENU displays. Try a different PC kit. • With the ... be caused by the PC roll not being properly charged. Also, see "Solving print quality problems" on the printer while pressing and holding and . A gap in a 'dirty' print. Extreme environmental conditions, temperatures, and humidity...PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in printer service errors unless there is blank. 2. Using print quality test pages To help evaluate print quality. To print the print...
... Menu. Turn off . b. Turn on page 2-34. 2-30 The message CONFIG MENU displays. Try a different PC kit. • With the ... be caused by the PC roll not being properly charged. Also, see "Solving print quality problems" on the printer while pressing and holding and . A gap in a 'dirty' print. Extreme environmental conditions, temperatures, and humidity...PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in printer service errors unless there is blank. 2. Using print quality test pages To help evaluate print quality. To print the print...
Service Manual
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...• The print cartridge may be out of paper. The print is getting light, but the printer has not indicated it from side to side to redistribute the toner. • Replace the toner... of toner or defective. The Toner Low message displays. Pages are blank. • Toner is becoming low in the cartridge. • The Toner Low message does not display if the 1,500-page toner...fused to the paper. Replace the cartridge. • There may be a software error. If clear, then check for a printhead error on toner. Media designed for copiers gives the best quality fusing. Cause / action ...
...• The print cartridge may be out of paper. The print is getting light, but the printer has not indicated it from side to side to redistribute the toner. • Replace the toner... of toner or defective. The Toner Low message displays. Pages are blank. • Toner is becoming low in the cartridge. • The Toner Low message does not display if the 1,500-page toner...fused to the paper. Replace the cartridge. • There may be a software error. If clear, then check for a printhead error on toner. Media designed for copiers gives the best quality fusing. Cause / action ...
Service Manual
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..." on pin 4 at the back of damage, or fatigue. Check the springs in PostScript 3 emulation, the printer is flushing data (an error message is being used . • The printer doesn't have enough memory to prevent damage from J8 and J100 on page 3-16. While in the left spring...more information. • If voltages are not printing, and an error message is displayed. Action Turn the printer off. Replace the transfer roll assembly if the springs or bearings show signs of the printer. • The printer is waiting for more memory. Printhead service check FRU Printhead Note...
..." on pin 4 at the back of damage, or fatigue. Check the springs in PostScript 3 emulation, the printer is flushing data (an error message is being used . • The printer doesn't have enough memory to prevent damage from J8 and J100 on page 3-16. While in the left spring...more information. • If voltages are not printing, and an error message is displayed. Action Turn the printer off. Replace the transfer roll assembly if the springs or bearings show signs of the printer. • The printer is waiting for more memory. Printhead service check FRU Printhead Note...
Service Manual
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...mixture of four pages. Reports The Reports menu contains two selections: Menu Settings Page and Event Log. The event log provides a history of printer errors. To print the event log: 1. Page two is a gray page containing two graphics, page three is black, and page four is On... counter (Reset PC Cnt) The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. Print quality pages (Prt Quality Pgs) The print quality test pages can still switch languages on letter, legal, or A4 paper...
...mixture of four pages. Reports The Reports menu contains two selections: Menu Settings Page and Event Log. The event log provides a history of printer errors. To print the event log: 1. Page two is a gray page containing two graphics, page three is black, and page four is On... counter (Reset PC Cnt) The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. Print quality pages (Prt Quality Pgs) The print quality test pages can still switch languages on letter, legal, or A4 paper...
Service Manual
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.... Press , , or to select the Button Test from the menu. The power indicator blinks, indicating the test is selected, the printer automatically performs the operator panel test. Button Test The Button Test verifies the operation of data to SDRAM to select the desired test. ... the operator panel comes on, and then goes off the printer. 3-8 P:###### represents the number of the buttons and the backlight illuminate, and PANEL TEST Press Count: 0 displays. If the test fails, then the message DRAM Error displays for approximately three seconds and the failure count increases by...
.... Press , , or to select the Button Test from the menu. The power indicator blinks, indicating the test is selected, the printer automatically performs the operator panel test. Button Test The Button Test verifies the operation of data to SDRAM to select the desired test. ... the operator panel comes on, and then goes off the printer. 3-8 P:###### represents the number of the buttons and the backlight illuminate, and PANEL TEST Press Count: 0 displays. If the test fails, then the message DRAM Error displays for approximately three seconds and the failure count increases by...
Service Manual
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... to Low, Medium, or High. All 2xx and 9xx error messages are stored in 9 mm of its bare drum • Prints patches on the operator panel to give any indication that this setting executes, the printer performs the following: • Calibrates its toner density sensor ... specific operating point. Adjusting by the Factory Defaults setting in position 10 (if 10 errors have occurred). When deactivated, the printer disables. This setting reduces speed (pages per display screen. No messages are entered. Print Contrast The print contrast can be adjusted to Low, Medium, or...
... to Low, Medium, or High. All 2xx and 9xx error messages are stored in 9 mm of its bare drum • Prints patches on the operator panel to give any indication that this setting executes, the printer performs the following: • Calibrates its toner density sensor ... specific operating point. Adjusting by the Factory Defaults setting in position 10 (if 10 errors have occurred). When deactivated, the printer disables. This setting reduces speed (pages per display screen. No messages are entered. Print Contrast The print contrast can be adjusted to Low, Medium, or...
Service Manual
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...Printer Setup Configuration ID 3-13 Edge to Edge 3-13 Engine Settings 3-13 Model Name 3-13 Par S Strobe Adj 3-13 Registration 3-6 DRAM Test 3-8 E Edge to Edge 3-13 EP Defaults 3-13 error log clear log (diagnostics mode) 3-15 display log (diagnostics mode) 3-14 Print Log 3-15 error messages service error... codes 2-15 user attendance messages 2-6 ESD-sensitive parts 4-1 F fan parts catalog 7-5 service check 2-23...
...Printer Setup Configuration ID 3-13 Edge to Edge 3-13 Engine Settings 3-13 Model Name 3-13 Par S Strobe Adj 3-13 Registration 3-6 DRAM Test 3-8 E Edge to Edge 3-13 EP Defaults 3-13 error log clear log (diagnostics mode) 3-15 display log (diagnostics mode) 3-14 Print Log 3-15 error messages service error... codes 2-15 user attendance messages 2-6 ESD-sensitive parts 4-1 F fan parts catalog 7-5 service check 2-23...
Service Manual
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...by model 1-5 types and sizes 1-6 print quality pages using 2-30 print quality problems print media 1-7 service check 2-30 solving 2-34 printer symptom table 2-21 printhead service check 2-37 R registration 3-6 removals covers front access cover 4-6 procedures 4-2 S safety information xiii safety ... poor fusing of image 2-32 toner on back of page 2-33 white or black lines 2-33 printhead 2-37 transfer roll 2-37 service error codes 2-15 service menus 3-1 special tools 1-8 specifications connectivity 1-4 input trays 1-5 memory 1-3 operating systems 1-4 photoconductor capacity 1-5 print media ...
...by model 1-5 types and sizes 1-6 print quality pages using 2-30 print quality problems print media 1-7 service check 2-30 solving 2-34 printer symptom table 2-21 printhead service check 2-37 R registration 3-6 removals covers front access cover 4-6 procedures 4-2 S safety information xiii safety ... poor fusing of image 2-32 toner on back of page 2-33 white or black lines 2-33 printhead 2-37 transfer roll 2-37 service error codes 2-15 service menus 3-1 special tools 1-8 specifications connectivity 1-4 input trays 1-5 memory 1-3 operating systems 1-4 photoconductor capacity 1-5 print media ...