User Guide
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...from the Manual folder on setting up your printer and this requires that you can find information for setting up the properties for maintaining your printer, troubleshooting, and installing accessories. Dell website If you have Internet access, you...printer driver properties and instructions for setting up and using your printer's full features, and contains information for printing. FINDING MORE INFORMATION You can get help, support, printer drivers, manuals, and order information from the Dell websites www.dell.com or support.dell.com. 4 | Features of your new laser printer...
...from the Manual folder on setting up your printer and this requires that you can find information for setting up the properties for maintaining your printer, troubleshooting, and installing accessories. Dell website If you have Internet access, you...printer driver properties and instructions for setting up and using your printer's full features, and contains information for printing. FINDING MORE INFORMATION You can get help, support, printer drivers, manuals, and order information from the Dell websites www.dell.com or support.dell.com. 4 | Features of your new laser printer...
User Guide
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contents 62 Checking replaceables 62 Replacing the DADF rubber pad 62 Managing your printer from the website 62 To access Embedded Web Service: 62 Checking the printer's serial number TROUBLESHOOTING 63 Tips for avoiding paper jams 63 63 Clearing document jams 63 Input misfeed 64 Exit misfeed 64 ... messages 73 Solving other problems 73 Paper feeding 74 Printing problems 75 Printing quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ...
contents 62 Checking replaceables 62 Replacing the DADF rubber pad 62 Managing your printer from the website 62 To access Embedded Web Service: 62 Checking the printer's serial number TROUBLESHOOTING 63 Tips for avoiding paper jams 63 63 Clearing document jams 63 Input misfeed 64 Exit misfeed 64 ... messages 73 Solving other problems 73 Paper feeding 74 Printing problems 75 Printing quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ...
User Guide
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...paper jam, cover is powered on page 59). UNDERSTANDING THE STATUS LED The color of concern or needs replacement with a new cartridge. Green Blinking • • When the green LED blinks slowly, the printer is and how to solve it switches to "Understanding display messages" on ...page 70. • The toner cartridge is of the Status ( ) LED indicates the printer's current status. The instruction in the Troubleshooting section will guide you to solve the problem. However the arrow mark shows which color toner is low. See "Understanding display messages" on page 83.
...paper jam, cover is powered on page 59). UNDERSTANDING THE STATUS LED The color of concern or needs replacement with a new cartridge. Green Blinking • • When the green LED blinks slowly, the printer is and how to solve it switches to "Understanding display messages" on ...page 70. • The toner cartridge is of the Status ( ) LED indicates the printer's current status. The instruction in the Troubleshooting section will guide you to solve the problem. However the arrow mark shows which color toner is low. See "Understanding display messages" on page 83.
User Guide
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... only recommended print media (see "Tips for thick, thin, or mixed paper-type originals. Ensure that the recommended side of the DADF. 4. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving... error. Close the DADF cover. Input misfeed 1. Then load the removed pages, if any remaining pages from the tray while your printer is facing up in the tray, or facing down in the multi-purpose tray. When a paper jam occurs, follow the steps ...
... only recommended print media (see "Tips for thick, thin, or mixed paper-type originals. Ensure that the recommended side of the DADF. 4. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving... error. Close the DADF cover. Input misfeed 1. Then load the removed pages, if any remaining pages from the tray while your printer is facing up in the tray, or facing down in the multi-purpose tray. When a paper jam occurs, follow the steps ...
User Guide
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.... 64 | Troubleshooting MESSAGE LOCATION OF JAM GO TO MP Tray Paper Jam 0 In the multi purpose See "In the multi-purpose tray tray" on the display screen. Paper Jam 2 Check Inside Inside the printer or See ...right using both hands. 3. Duplex Jam 1 Open/Close Door In the paper feed area or inside the printer See "In the paper feed area" on page 65, see "In the fuser unit area" on page... 67. Load the removed pages back into the DADF. Paper Jam 1 Inside the printer Open/Close Door See "In the paper feed area" on page 65, see "In the fuser unit area...
.... 64 | Troubleshooting MESSAGE LOCATION OF JAM GO TO MP Tray Paper Jam 0 In the multi purpose See "In the multi-purpose tray tray" on the display screen. Paper Jam 2 Check Inside Inside the printer or See ...right using both hands. 3. Duplex Jam 1 Open/Close Door In the paper feed area or inside the printer See "In the paper feed area" on page 65, see "In the fuser unit area" on page... 67. Load the removed pages back into the DADF. Paper Jam 1 Inside the printer Open/Close Door See "In the paper feed area" on page 65, see "In the fuser unit area...
User Guide
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... few minutes, the OPC drum can be exposed to light. Open the front cover and close it into the printer. Remove the jammed paper by pulling in the direction as shown below . Troubleshooting | 65 To replace the tray, lower the rear edge, align it with your hands or any other material.... The printer will cause damage to step 7. 5. Go to the OPC drum. This will resume printing. Pull the tray open...
... few minutes, the OPC drum can be exposed to light. Open the front cover and close it into the printer. Remove the jammed paper by pulling in the direction as shown below . Troubleshooting | 65 To replace the tray, lower the rear edge, align it with your hands or any other material.... The printer will cause damage to step 7. 5. Go to the OPC drum. This will resume printing. Pull the tray open...
User Guide
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... the handle on each toner cartridge, with two hands. 8. Close the front cover should the installation need to be exposed to the OPC drum. The printer will cause damage to light. Check if the paper is any other material. Pull the paper out gently. 6. If you cannot find the jammed paper... leave the front cover open the front cover. Replace the tray. Open the inner cover while you print using the Multi-purpose Tray and the printer detects that there is not completely closed, the printer will not operate. 66 | Troubleshooting
... the handle on each toner cartridge, with two hands. 8. Close the front cover should the installation need to be exposed to the OPC drum. The printer will cause damage to light. Check if the paper is any other material. Pull the paper out gently. 6. If you cannot find the jammed paper... leave the front cover open the front cover. Replace the tray. Open the inner cover while you print using the Multi-purpose Tray and the printer detects that there is not completely closed, the printer will not operate. 66 | Troubleshooting
User Guide
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...;F). Be careful not to loose the fusing part of the fuser unit and carefully take the jammed paper out of the printer. 2. The fuser's operating temperature is securely latched. Troubleshooting | 67 Open the scan unit. 4. Close the inner cover. 7. If the scan unit is completely closed , the... printer will not operate. It is jammed in the fuser unit area, follow the next steps to fasten the fusing part. 6. ...
...;F). Be careful not to loose the fusing part of the fuser unit and carefully take the jammed paper out of the printer. 2. The fuser's operating temperature is securely latched. Troubleshooting | 67 Open the scan unit. 4. Close the inner cover. 7. If the scan unit is completely closed , the... printer will not operate. It is jammed in the fuser unit area, follow the next steps to fasten the fusing part. 6. ...
User Guide
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...stop pulling and go to release the jammed paper. 1. Be careful not to remove the misfed paper. If there is completely closed , the printer will resume printing. Close the rear cover. Open and close the front cover firmly. Lowering down the scan unit gently and slowly until it and...If a long portion of the printer. Open the rear cover and carefully take the jammed paper out of reverse unit. 5. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to the direction as 68 | Troubleshooting 7. If the scan unit is...
...stop pulling and go to release the jammed paper. 1. Be careful not to remove the misfed paper. If there is completely closed , the printer will resume printing. Close the rear cover. Open and close the front cover firmly. Lowering down the scan unit gently and slowly until it and...If a long portion of the printer. Open the rear cover and carefully take the jammed paper out of reverse unit. 5. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to the direction as 68 | Troubleshooting 7. If the scan unit is...
User Guide
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...it all the way out, lift up the front part of the tray slightly to release the jammed paper. 1. Troubleshooting | 69 After you see the jammed paper, remove the paper from the printer. 5. Close the front cover firmly. Pull the jammed paper out in the optional Tray, follow the next steps... out as shown below. 6. If you pull it out gently and slowly. 2. Slide the tray back into the printer. 4. In the optional tray If paper is not completely closed, the printer will resume printing. Pull the optional Tray open. If the front cover is jammed in the direction shown. The...
...it all the way out, lift up the front part of the tray slightly to release the jammed paper. 1. Troubleshooting | 69 After you see the jammed paper, remove the paper from the printer. 5. Close the front cover firmly. Pull the jammed paper out in the optional Tray, follow the next steps... out as shown below. 6. If you pull it out gently and slowly. 2. Slide the tray back into the printer. 4. In the optional tray If paper is not completely closed, the printer will resume printing. Pull the optional Tray open. If the front cover is jammed in the direction shown. The...
User Guide
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...to the tables below to clear and try again. The printer has received a fax from which is adjusting the color registration. Stop/Clear ( ) has been pressed during duplex printing. There is no paper in the printer properties does not match the paper you have been successfully ...the printer. Check the protocol or server port. Try again. The selected file format is not properly closed. Reconfirm junk fax setup. Load the correct paper in the display depending on the network server was successful. Enter the correct ID or password. 70 | Troubleshooting MESSAGE ...
...to the tables below to clear and try again. The printer has received a fax from which is adjusting the color registration. Stop/Clear ( ) has been pressed during duplex printing. There is no paper in the printer properties does not match the paper you have been successfully ...the printer. Check the protocol or server port. Try again. The selected file format is not properly closed. Reconfirm junk fax setup. Load the correct paper in the display depending on the network server was successful. Enter the correct ID or password. 70 | Troubleshooting MESSAGE ...
User Guide
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... multi-purpose tray" on -line automatically. page 65. There is a communication error between the global server and the device. Troubleshooting | 71 Delete unnecessary files. There is a problem in the multipurpose tray. Open and then close the the main motor. When...SOLUTIONS The corresponding part of the power save mode. The printer is in manual feed mode. The mail size is larger Divide your printer. Refine your printer. Install the a Dell-genuine color toner cartridge designed for your printer. Try again. Install the part into more memory becomes...
... multi-purpose tray" on -line automatically. page 65. There is a communication error between the global server and the device. Troubleshooting | 71 Delete unnecessary files. There is a problem in the multipurpose tray. Open and then close the the main motor. When...SOLUTIONS The corresponding part of the power save mode. The printer is in manual feed mode. The mail size is larger Divide your printer. Refine your printer. Install the a Dell-genuine color toner cartridge designed for your printer. Try again. Install the part into more memory becomes...
User Guide
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...72 | Troubleshooting MESSAGE Refilled Toner T Replace Toner T Replace [xxx] Replace [xxx] Soon Retry Redial? The life of the Remove paper. The printer is completed. The LSU (Laser Scanning Unit...) in Configure the POP3 POP3. authentication setting. There is a problem in your printer is not a Dell-genuine cartridge. ... data exceeds the configured mail size. Paper has jammed inside the printer. We recommend Dellgenuine color toner cartridge. Clear the jam (see "In the paper exit area...
...72 | Troubleshooting MESSAGE Refilled Toner T Replace Toner T Replace [xxx] Replace [xxx] Soon Retry Redial? The life of the Remove paper. The printer is completed. The LSU (Laser Scanning Unit...) in Configure the POP3 POP3. authentication setting. There is a problem in your printer is not a Dell-genuine cartridge. ... data exceeds the configured mail size. Paper has jammed inside the printer. We recommend Dellgenuine color toner cartridge. Clear the jam (see "In the paper exit area...
User Guide
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...Press OK to toggle the message to be lost. The lifespan of paper is empty, Black Only message does not appear. The corresponding color toner cartridge is reached. Take out the toner cartridge and thoroughly shake it correctly. • There is a problem on page 62).... your network the network interface interface card correctly. the paper feed area" on the control panel, the printer stops printing. Multiple sheets of paper may require to Stop, Continue or Black Only. Troubleshooting | 73 MESSAGE Send Error (Wrong Config) Toner Empty T Toner Exhausted T Toner Low T Tray 2...
...Press OK to toggle the message to be lost. The lifespan of paper is empty, Black Only message does not appear. The corresponding color toner cartridge is reached. Take out the toner cartridge and thoroughly shake it correctly. • There is a problem on page 62).... your network the network interface interface card correctly. the paper feed area" on the control panel, the printer stops printing. Multiple sheets of paper may require to Stop, Continue or Black Only. Troubleshooting | 73 MESSAGE Send Error (Wrong Config) Toner Empty T Toner Exhausted T Toner Low T Tray 2...
User Guide
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...the toner cartridge. Check the power switch and the power source. Select Dell 2145cn Color Laser MFP as the default printer. The connection cable between the computer and the printer is jammed. The printer may be incorrect. Some parts, such as the controller or the board... the text is extremely slow. Reinstall the printer software. The page orientation setting may be configured incorrectly. If possible, attach the cable and the printer to ensure that it . Contact a service representative. 74 | Troubleshooting SUGGESTED SOLUTIONS For many software applications, the ...
...the toner cartridge. Check the power switch and the power source. Select Dell 2145cn Color Laser MFP as the default printer. The connection cable between the computer and the printer is jammed. The printer may be incorrect. Some parts, such as the controller or the board... the text is extremely slow. Reinstall the printer software. The page orientation setting may be configured incorrectly. If possible, attach the cable and the printer to ensure that it . Contact a service representative. 74 | Troubleshooting SUGGESTED SOLUTIONS For many software applications, the ...
User Guide
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... paper has been loaded improperly, you are under the DOS environment, the font setting for example, the paper is not a problem. Troubleshooting | 75 The printer does not print special sized paper such as an image. It will be dirty. See "Cleaning the inside of paper may notice a...Incompatibility between the PDF file and the Acrobat products. Set the correct paper size in the Custom in the Paper tab in the printer propeties. CONDITION Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc White Spots SUGGESTED SOLUTIONS • The paper ...
... paper has been loaded improperly, you are under the DOS environment, the font setting for example, the paper is not a problem. Troubleshooting | 75 The printer does not print special sized paper such as an image. It will be dirty. See "Cleaning the inside of paper may notice a...Incompatibility between the PDF file and the Acrobat products. Set the correct paper size in the Custom in the Paper tab in the printer propeties. CONDITION Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc White Spots SUGGESTED SOLUTIONS • The paper ...
User Guide
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CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the ...guides are dirty • Check for leaking toner. Vertical repetitive defects If marks repeatedly appear on page 56. 76 | Troubleshooting See "Selecting print media" on page 24. • Remove the toner cartridge and install a new one. See ...8226; Clean the inside of paper in the tray. See "Replacing the toner cartridge" on page 24. • Check the printer's environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can cause paper curl. For service...
CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the ...guides are dirty • Check for leaking toner. Vertical repetitive defects If marks repeatedly appear on page 56. 76 | Troubleshooting See "Selecting print media" on page 24. • Remove the toner cartridge and install a new one. See ...8226; Clean the inside of paper in the tray. See "Replacing the toner cartridge" on page 24. • Check the printer's environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can cause paper curl. For service...
User Guide
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... occur. Go to printer properties, click Paper tab, and set this option through Start → Programs → DELL → DELL Printers → your printer driver name → Printer Settings Utility. You ... quality. Replace the paper in the DADF. • Check that use more toner. Troubleshooting | 77 If the printed paper is loaded correctly. The high altitude may not be...; Change the printer option and try another type of characters that the original is probably being made. Ensure that should be installed improperly. CONDITION Solid Color or Black pages...
... occur. Go to printer properties, click Paper tab, and set this option through Start → Programs → DELL → DELL Printers → your printer driver name → Printer Settings Utility. You ... quality. Replace the paper in the DADF. • Check that use more toner. Troubleshooting | 77 If the printed paper is loaded correctly. The high altitude may not be...; Change the printer option and try another type of characters that the original is probably being made. Ensure that should be installed improperly. CONDITION Solid Color or Black pages...
User Guide
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...8226; Check the fax printer you are sending to,...operating system. The fax printer sending you the fax ...printer by plugging in the SmarThru Configuration or the application you want to use the Dell... if the printer is of ...the ECP printer mode through...Dell Scan Manager problems CONDITION I cannot use to make certain that the scanner job is not wrinkled and feed into the printer. If it . The printer does not • Ensure that the printer...." • The printer cable may be improperly...CONDITION SUGGESTED SOLUTIONS The printer is not working ...printer sending you the fax had a temporary document ...
...8226; Check the fax printer you are sending to,...operating system. The fax printer sending you the fax ...printer by plugging in the SmarThru Configuration or the application you want to use the Dell... if the printer is of ...the ECP printer mode through...Dell Scan Manager problems CONDITION I cannot use to make certain that the scanner job is not wrinkled and feed into the printer. If it . The printer does not • Ensure that the printer...." • The printer cable may be improperly...CONDITION SUGGESTED SOLUTIONS The printer is not working ...printer sending you the fax had a temporary document ...
User Guide
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...and/or whether an error has occurred. Close all other fax printer may not be PostScript. Troubleshooting | 79 "Fail To Print", "A printer timeout error occurred." Common PostScript problems The following situations are being ...used. "Limit Check Error" message appears. If the message appears in the driver. PROBLEM POSSIBLE CAUSE When printing a document in the user option setting. Just keep waiting until the printer finishes printing. Speak with Acrobat Reader 6.0 or higher, colors...
...and/or whether an error has occurred. Close all other fax printer may not be PostScript. Troubleshooting | 79 "Fail To Print", "A printer timeout error occurred." Common PostScript problems The following situations are being ...used. "Limit Check Error" message appears. If the message appears in the driver. PROBLEM POSSIBLE CAUSE When printing a document in the user option setting. Just keep waiting until the printer finishes printing. Speak with Acrobat Reader 6.0 or higher, colors...