User Guide
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...the website 62 To access Embedded Web Service: 62 Checking the printer's serial number TROUBLESHOOTING 63 Tips for avoiding paper jams 63 63 Clearing document jams 63 Input misfeed 64 Exit misfeed 64 Roller misfeed 64 Clearing paper jams 65 In the paper feed area 66 In the multi-purpose...display messages 73 Solving other problems 73 Paper feeding 74 Printing problems 75 Printing quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ...
...the website 62 To access Embedded Web Service: 62 Checking the printer's serial number TROUBLESHOOTING 63 Tips for avoiding paper jams 63 63 Clearing document jams 63 Input misfeed 64 Exit misfeed 64 Roller misfeed 64 Clearing paper jams 65 In the paper feed area 66 In the multi-purpose...display messages 73 Solving other problems 73 Paper feeding 74 Printing problems 75 Printing quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ...
User Guide
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...save mode. STATUS DESCRIPTION Off • The printer is powered off-line. • The printer is low. Check the display message, and solve the problem referring to operate the printer properly. On • A problem has occurred such as a paper jam, cover is of concern or needs replacement ...with a new cartridge. However the arrow mark shows which color toner is open or no paper in the Troubleshooting ...
...save mode. STATUS DESCRIPTION Off • The printer is powered off-line. • The printer is low. Check the display message, and solve the problem referring to operate the printer properly. On • A problem has occurred such as a paper jam, cover is of concern or needs replacement ...with a new cartridge. However the arrow mark shows which color toner is open or no paper in the Troubleshooting ...
User Guide
Page 24
..., such as weight, composition, grain, and moisture content, are not covered by Dell's warranty or service agreements. Print media that the bottom of print media, ensure that affect the printer's performance and the output quality. When you choose print materials, consider the following problems...: • Poor print quality • Increased paper jams • Premature wear on the DADF glass may cause problems, requiring repairs. Dust on the printer. Such repairs are important factors that it clean. 24 | Loading originals and print ...
..., such as weight, composition, grain, and moisture content, are not covered by Dell's warranty or service agreements. Print media that the bottom of print media, ensure that affect the printer's performance and the output quality. When you choose print materials, consider the following problems...: • Poor print quality • Increased paper jams • Premature wear on the DADF glass may cause problems, requiring repairs. Dust on the printer. Such repairs are important factors that it clean. 24 | Loading originals and print ...
User Guide
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...use damaged or poorly made envelopes. • Be sure the seam at least 6.4 mm away from the edges of the printer during printing, which can cause paper jams. Exposed adhesive can peel off during operation. • Use only well-constructed envelopes with sharp and well creased folds. •...Guidelines for special print media MEDIA TYPE GUIDELINES Envelopes • Successful printing on envelopes depends upon the quality of curl in laser printers. - The adhesive backing is no closer than 13 mm of the envelopes. Adhesives: The adhesive material should not be stable at your...
...use damaged or poorly made envelopes. • Be sure the seam at least 6.4 mm away from the edges of the printer during printing, which can cause paper jams. Exposed adhesive can peel off during operation. • Use only well-constructed envelopes with sharp and well creased folds. •...Guidelines for special print media MEDIA TYPE GUIDELINES Envelopes • Successful printing on envelopes depends upon the quality of curl in laser printers. - The adhesive backing is no closer than 13 mm of the envelopes. Adhesives: The adhesive material should not be stable at your...
User Guide
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...need to adjust the paper guides to extend the paper tray. the guide may cause paper jams. 2. CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY To load longer sizes of...MEDIA TYPE GUIDELINES Preprinted paper • Letterhead must be non-flammable and should not adversely affect printer rollers. • Forms and letterhead should be printed with heat-resistant ink that the ink ... paper in the tray 1 or optional tray Load the print media you are not covered by Dell's warranty or service agreements. Using photographic paper or coated paper may cause problems, requiring repairs....
...need to adjust the paper guides to extend the paper tray. the guide may cause paper jams. 2. CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY To load longer sizes of...MEDIA TYPE GUIDELINES Preprinted paper • Letterhead must be non-flammable and should not adversely affect printer rollers. • Forms and letterhead should be printed with heat-resistant ink that the ink ... paper in the tray 1 or optional tray Load the print media you are not covered by Dell's warranty or service agreements. Using photographic paper or coated paper may cause problems, requiring repairs....
User Guide
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... feed, turn the paper around. See Software section for single page printing on letterhead or colored paper. Loading paper in the center of print media. • Print media should be loaded face down to avoid paper jams and print quality problems (see "Selecting print media" on page 24). • Flatten any curl... tray size to load the used paper, place the paper with an uncurled edge at a time in the multi-purpose tray. • To prevent paper jams, do not add paper when there is not guaranteed.
... feed, turn the paper around. See Software section for single page printing on letterhead or colored paper. Loading paper in the center of print media. • Print media should be loaded face down to avoid paper jams and print quality problems (see "Selecting print media" on page 24). • Flatten any curl... tray size to load the used paper, place the paper with an uncurled edge at a time in the multi-purpose tray. • To prevent paper jams, do not add paper when there is not guaranteed.
User Guide
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...adjust them to touch the surface, and especially keep the following loading guidelines: • Envelopes: Flap side down and with an uncurled edge toward the printer. 4. For Letter-sized paper Pull out the output support to the location indicated A4, LGL as shown, and unfold the extension. After printing, ...pages may be bent, which will be mis-aligned or fall. • If you print a document, set the paper source and type in a paper jam or skew. or Legal-sized paper Pull out the output support to the location indicated LTR as shown, and unfold the extension. See Software section...
...adjust them to touch the surface, and especially keep the following loading guidelines: • Envelopes: Flap side down and with an uncurled edge toward the printer. 4. For Letter-sized paper Pull out the output support to the location indicated A4, LGL as shown, and unfold the extension. After printing, ...pages may be bent, which will be mis-aligned or fall. • If you print a document, set the paper source and type in a paper jam or skew. or Legal-sized paper Pull out the output support to the location indicated LTR as shown, and unfold the extension. See Software section...
User Guide
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.... 2. Press the left /right arrow until Maintenance appears and press OK. 3. You can manage the printer via Dell's Embedded Web Service, an Embedded Web Service. Enter the printer IP address (http://xxx.xxx.xxx.xxx) in top working condition the following condition, the following steps:... other network parameters. • Change the printer properties. • Set the printer to send email notifications to be required. Close the DADF cover. 1 DADF rubber pad MANAGING YOUR PRINTER FROM THE WEBSITE If you experience frequent paper jams or printing problems, check the number of ...
.... 2. Press the left /right arrow until Maintenance appears and press OK. 3. You can manage the printer via Dell's Embedded Web Service, an Embedded Web Service. Enter the printer IP address (http://xxx.xxx.xxx.xxx) in top working condition the following condition, the following steps:... other network parameters. • Change the printer properties. • Set the printer to send email notifications to be required. Close the DADF cover. 1 DADF rubber pad MANAGING YOUR PRINTER FROM THE WEBSITE If you experience frequent paper jams or printing problems, check the number of ...
User Guide
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... passing through the DADF, Document Jam appears on page (see "Tips for what to do if you encounter an error. Open the DADF cover. 3. Then load the removed pages, if any remaining pages from the tray while your printer is printing. • Flex, fan, and straighten ...paper before loading. • Do not use the scanner glass for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems...
... passing through the DADF, Document Jam appears on page (see "Tips for what to do if you encounter an error. Open the DADF cover. 3. Then load the removed pages, if any remaining pages from the tray while your printer is printing. • Flex, fan, and straighten ...paper before loading. • Do not use the scanner glass for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems...
User Guide
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... fuser area area" on page 65, see "In the fuser unit area" on options or models. CLEARING PAPER JAMS When a paper jam occurs, the warning message appears on page 66. Paper Jam 1 Inside the printer Open/Close Door See "In the paper feed area" on page 65, see "In the reverse unit area fuser... the fuser area or See "In the paper feed in the following sections to locate and clear the paper jam. Paper Jam 0 Open/Close Door In the paper feed area or inside the printer See "In the paper feed area" on page 65, see "In the fuser unit area" on page 67. Follow...
... fuser area area" on page 65, see "In the fuser unit area" on options or models. CLEARING PAPER JAMS When a paper jam occurs, the warning message appears on page 66. Paper Jam 1 Inside the printer Open/Close Door See "In the paper feed area" on page 65, see "In the reverse unit area fuser... the fuser area or See "In the paper feed in the following sections to locate and clear the paper jam. Paper Jam 0 Open/Close Door In the paper feed area or inside the printer See "In the paper feed area" on page 65, see "In the fuser unit area" on page 67. Follow...
User Guide
Page 65
... the front cover should the installation need to be exposed to the OPC drum. Open the front cover and close it into the printer. Troubleshooting | 65 Remove the jammed paper by pulling in the direction as shown below . Use the handle on each toner cartridge, with the slot, and slide it .... The printer will cause damage to light. Carefully remove the paper by gently pulling it with your hands or any resistance removing the paper, stop...
... the front cover should the installation need to be exposed to the OPC drum. Open the front cover and close it into the printer. Troubleshooting | 65 Remove the jammed paper by pulling in the direction as shown below . Use the handle on each toner cartridge, with the slot, and slide it .... The printer will cause damage to light. Carefully remove the paper by gently pulling it with your hands or any resistance removing the paper, stop...
User Guide
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... should the installation need to be halted for more than a few minutes, the OPC drum can be exposed to light. The printer will not operate. 66 | Troubleshooting Remove the jammed paper by pulling in order to avoid touching this area. • Be careful not to scratch the surface of the paper transfer... green surface, the OPC drum or the front of each cartridge in the direction shown. If you print using the Multi-purpose Tray and the printer detects that the paper has been improperly loaded, follow the next steps to the OPC drum. Close the multi-purpose tray. 3. To avoid tearing ...
... should the installation need to be halted for more than a few minutes, the OPC drum can be exposed to light. The printer will not operate. 66 | Troubleshooting Remove the jammed paper by pulling in order to avoid touching this area. • Be careful not to scratch the surface of the paper transfer... green surface, the OPC drum or the front of each cartridge in the direction shown. If you print using the Multi-purpose Tray and the printer detects that the paper has been improperly loaded, follow the next steps to the OPC drum. Close the multi-purpose tray. 3. To avoid tearing ...
User Guide
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...| 67 Open the scan unit. 4. Open the inner cover using the handle on it and carefully take the jammed paper out of the printer. Pull up the paper jam lever to release the jammed paper. 1. Ensure that it is 180°C (356°F). Do not touch the fuser inside the inner .... If the scan unit is securely latched. Take care when removing paper from the printer. Lowering down the paper jam lever to pinch your fingers! 3. The fuser's operating temperature is completely closed , the printer will not operate. Press down the scan unit gently and slowly until it is not...
...| 67 Open the scan unit. 4. Open the inner cover using the handle on it and carefully take the jammed paper out of the printer. Pull up the paper jam lever to release the jammed paper. 1. Ensure that it is 180°C (356°F). Do not touch the fuser inside the inner .... If the scan unit is securely latched. Take care when removing paper from the printer. Lowering down the paper jam lever to pinch your fingers! 3. The fuser's operating temperature is completely closed , the printer will not operate. Press down the scan unit gently and slowly until it is not...
User Guide
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...Close the rear cover. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 6. 6. Close the cover of the printer. Open the rear cover and carefully take the jammed paper out of the paper is any resistance removing ...the paper or difficulty picking up jammed paper, stop pulling and go to step 2. 2. Open the cover of ...
...Close the rear cover. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 6. 6. Close the cover of the printer. Open the rear cover and carefully take the jammed paper out of the paper is any resistance removing ...the paper or difficulty picking up jammed paper, stop pulling and go to step 2. 2. Open the cover of ...
User Guide
Page 69
...avoid tearing the paper, pull it straight out as shown below. 6. The printer will not operate. 3. Close the front cover firmly. Pull the jammed paper out in the optional Tray, follow the next steps to release the tray from the printer by gently pulling it out gently and slowly. 2. In the optional tray... If paper is not completely closed, the printer will resume printing. If the front cover is jammed in the direction shown. Open the front cover. If you pull it all the way out, lift up the front part of the ...
...avoid tearing the paper, pull it straight out as shown below. 6. The printer will not operate. 3. Close the front cover firmly. Pull the jammed paper out in the optional Tray, follow the next steps to release the tray from the printer by gently pulling it out gently and slowly. 2. In the optional tray... If paper is not completely closed, the printer will resume printing. If the front cover is jammed in the direction shown. Open the front cover. If you pull it all the way out, lift up the front part of the ...
User Guide
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...was successful. Registration Authentication Failure MEANING SUGGESTED SOLUTIONS The printer has a communication problem. The received fax data will be deleted. See "Receiving options" on page 64). The tray cassette is adjusting the color registration. However, access to the network server was... Again File Access Denied File Format Not Supported The protocol you want to send those pages that the receiving printer is not supported. Clear the jam (see "Clearing paper jams" on page 63). Error] [Incompatible] [Line Error] [No Answer] [Stop Pressed] [yyy] Paper...
...was successful. Registration Authentication Failure MEANING SUGGESTED SOLUTIONS The printer has a communication problem. The received fax data will be deleted. See "Receiving options" on page 64). The tray cassette is adjusting the color registration. However, access to the network server was... Again File Access Denied File Format Not Supported The protocol you want to send those pages that the receiving printer is not supported. Clear the jam (see "Clearing paper jams" on page 63). Error] [Incompatible] [Line Error] [No Answer] [Stop Pressed] [yyy] Paper...
User Guide
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... Motor Locked Load Manually Press Start Key Memory Full MP Tray Paper Jam 0 Network Error MEANING SUGGESTED SOLUTIONS The corresponding part of the printer is a problem in the previous stage of the printer. Install the a Dell-genuine part designed for your printer. The color toner cartridge is a communication error between the global server and the device...
... Motor Locked Load Manually Press Start Key Memory Full MP Tray Paper Jam 0 Network Error MEANING SUGGESTED SOLUTIONS The corresponding part of the printer is a problem in the previous stage of the printer. Install the a Dell-genuine part designed for your printer. The color toner cartridge is a communication error between the global server and the device...
User Guide
Page 72
...(see if there are no number assigned to redial a previously busy station. Paper has jammed in the paper exit area. The LSU (Laser Scanning Unit) in your printer is checking problems detected. The color toner cartridge which you have installed is not genuine or refilled. Press OK to toggle .... The output tray of reverse unit area or in Configure the SMTP authentication. Try again when current task is not a Dell-genuine cartridge. Clear the jam (see "In the fuser unit area" on page 59). This message appears between Toner Empty and Toner Low status. The...
...(see if there are no number assigned to redial a previously busy station. Paper has jammed in the paper exit area. The LSU (Laser Scanning Unit) in your printer is checking problems detected. The color toner cartridge which you have installed is not genuine or refilled. Press OK to toggle .... The output tray of reverse unit area or in Configure the SMTP authentication. Try again when current task is not a Dell-genuine cartridge. Clear the jam (see "In the fuser unit area" on page 59). This message appears between Toner Empty and Toner Low status. The...
User Guide
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...Ensure there is preset in black. Paper does not feed • Remove any , the printer will be lost. The color toner cartridge has run out. Paper has jammed In Clear the jam (see "Using toner low alert" on page 24). • If an original does ... CONDITION SUGGESTED SOLUTIONS Paper is almost empty. the envelopes. printer. • Paper has not been loaded correctly. The printer stops printing. The lifespan of paper is showing. The corresponding color toner cartridge is jammed during printing. Use only paper that meets the specifications required...
...Ensure there is preset in black. Paper does not feed • Remove any , the printer will be lost. The color toner cartridge has run out. Paper has jammed In Clear the jam (see "Using toner low alert" on page 24). • If an original does ... CONDITION SUGGESTED SOLUTIONS Paper is almost empty. the envelopes. printer. • Paper has not been loaded correctly. The printer stops printing. The lifespan of paper is showing. The corresponding color toner cartridge is jammed during printing. Use only paper that meets the specifications required...
User Guide
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... the software application settings you use. Select Dell 2145cn Color Laser MFP as the controller or the board, may be incorrect. Close the cover. • Paper is found under the Thin Paper tab within the printer properties. SUGGESTED SOLUTIONS For many software applications, the paper source selection is jammed. Install the toner cartridge. • If a system...
... the software application settings you use. Select Dell 2145cn Color Laser MFP as the controller or the board, may be incorrect. Close the cover. • Paper is found under the Thin Paper tab within the printer properties. SUGGESTED SOLUTIONS For many software applications, the paper source selection is jammed. Install the toner cartridge. • If a system...