User Guide
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...In some cases, you have chosen is properly loaded in the fuser. Check with chemicals that may contaminate the printer l Preprinted paper that can adjust registration with your software program to...paper that are oxidation-set or oil-based should consider the weight, fiber content, and color. l Use inks that do not bleed. Selecting Paper Proper paper selection helps prevent jams ... print on the paper package. Unacceptable Paper The following paper types are not recommended for laser printers. To help avoid jams or poor print quality: l Always use in doubt, contact your...
...In some cases, you have chosen is properly loaded in the fuser. Check with chemicals that may contaminate the printer l Preprinted paper that can adjust registration with your software program to...paper that are oxidation-set or oil-based should consider the weight, fiber content, and color. l Use inks that do not bleed. Selecting Paper Proper paper selection helps prevent jams ... print on the paper package. Unacceptable Paper The following paper types are not recommended for laser printers. To help avoid jams or poor print quality: l Always use in doubt, contact your...
User Guide
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.... MQ Chart Outputs charts to Result. *1 When performing the feed roll operation check, remove the standard 250-sheet tray from the printer. Fuser Motor Operation Check Click Start to check the pitch. Confirm the motor sound. Start Click this button to A4 or Letter size paper....marked by an asterisk (*) are output with Machine Check and output the results to check for the binding in the fuser. The chart is output to A4 or Letter size paper. 4 Colors Configuration Chart Bands of yellow, magenta, cyan, and black are the factory default menu settings. Confirm the motor sound....
.... MQ Chart Outputs charts to Result. *1 When performing the feed roll operation check, remove the standard 250-sheet tray from the printer. Fuser Motor Operation Check Click Start to check the pitch. Confirm the motor sound. Start Click this button to A4 or Letter size paper....marked by an asterisk (*) are output with Machine Check and output the results to check for the binding in the fuser. The chart is output to A4 or Letter size paper. 4 Colors Configuration Chart Bands of yellow, magenta, cyan, and black are the factory default menu settings. Confirm the motor sound....
User Guide
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... moved. Values: On* Automatically performs color registration adjustment. Manual Color Registration Adjustments are required such as after the printer is set to manually perform color registration adjustment. Color Reg Adj Purpose: To specify whether to Off. Off Does not automatically perform color registration adjustment. Label 0* -6 - +6 Coated 0* -6 - +6 0* Coated Thick -6 - +6 Envelope 0* -6 - +6 Recycled 0* -6 - +6 Adjust Fuser NOTICE: The print quality changes...
... moved. Values: On* Automatically performs color registration adjustment. Manual Color Registration Adjustments are required such as after the printer is set to manually perform color registration adjustment. Color Reg Adj Purpose: To specify whether to Off. Off Does not automatically perform color registration adjustment. Label 0* -6 - +6 Coated 0* -6 - +6 0* Coated Thick -6 - +6 Envelope 0* -6 - +6 Recycled 0* -6 - +6 Adjust Fuser NOTICE: The print quality changes...
User Guide
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... on . If this does not solve the problem, contact Dell. The printer detected an unsupported additional memory module in the network protocol adapter. Turn the printer off and then on both sides of the printer and indicates possible printer problems you must resolve. See "Contacting Dell". The fuser is securely inserted into the slot. A communication error occurred...
... on . If this does not solve the problem, contact Dell. The printer detected an unsupported additional memory module in the network protocol adapter. Turn the printer off and then on both sides of the printer and indicates possible printer problems you must resolve. See "Contacting Dell". The fuser is securely inserted into the slot. A communication error occurred...
User Guide
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...NNN-NNN Insert XXX Cartridge Insert PHD 091-972 Insert PHD Replace Cart. 093-NNN Replace XXX Cartridge 010-351 Restart Printer Replace Fuser Now Contact Support Replace PHD 091-935 Replace PHD Now Contact Support A communication card error occurred between the network protocol ...contact Dell. XXX is securely inserted. The printer detects a paper jam. See "Clearing Jams". The printer detects a paper jam at the tray Pull out the specified tray and clear the paper path. 1 or tray 2. XXX is either missing or not fully inserted into the printer. See the fuser replacement...
...NNN-NNN Insert XXX Cartridge Insert PHD 091-972 Insert PHD Replace Cart. 093-NNN Replace XXX Cartridge 010-351 Restart Printer Replace Fuser Now Contact Support Replace PHD 091-935 Replace PHD Now Contact Support A communication card error occurred between the network protocol ...contact Dell. XXX is securely inserted. The printer detects a paper jam. See "Clearing Jams". The printer detects a paper jam at the tray Pull out the specified tray and clear the paper path. 1 or tray 2. XXX is either missing or not fully inserted into the printer. See the fuser replacement...
User Guide
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... have cut or trimmed yourself. l Do not remove the feeding tray during a print job. This may permanently damage the printer. 1 Duplexer (option) 2 Fuser 3 Single Sheet Feeder Sheet Tray Removing Print Jams From the Fuser Removing Print Jams From the Duplexer Removing Print Jams From the Optional 250- l Do not mix print media sizes...
... have cut or trimmed yourself. l Do not remove the feeding tray during a print job. This may permanently damage the printer. 1 Duplexer (option) 2 Fuser 3 Single Sheet Feeder Sheet Tray Removing Print Jams From the Fuser Removing Print Jams From the Duplexer Removing Print Jams From the Optional 250- l Do not mix print media sizes...
User Guide
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... not touch it stops. 4. Doing so could damage the tray or the inside of the fuser, and remove the jammed paper. Wait for 30 minutes. 2. The fuser is hot. Insert the tray into the printer, and push until it , doing so may cause burns. 5. CAUTION: Do not use excessive force on the operator... panel, you must clear all print media from the print media path. 1. Open the cover of the fuser and remove the jammed...
... not touch it stops. 4. Doing so could damage the tray or the inside of the fuser, and remove the jammed paper. Wait for 30 minutes. 2. The fuser is hot. Insert the tray into the printer, and push until it , doing so may cause burns. 5. CAUTION: Do not use excessive force on the operator... panel, you must clear all print media from the print media path. 1. Open the cover of the fuser and remove the jammed...
User Guide
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Open the cover of the fuser. 7. Removing Print Jams From the Duplexer NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the duplexer. Remove the jammed paper from the print media path. 1. Close the cover of the fuser and press down the levers at both ends of the duplexer. 3. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt unit. 8. Push the side button and open the front cover. 2. 6. Close the front cover.
Open the cover of the fuser. 7. Removing Print Jams From the Duplexer NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the duplexer. Remove the jammed paper from the print media path. 1. Close the cover of the fuser and press down the levers at both ends of the duplexer. 3. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt unit. 8. Push the side button and open the front cover. 2. 6. Close the front cover.
User Guide
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...? Action The print media surface may be uneven. Yes The task is complete. Contact Dell. After you replace the PHD unit, test print your document again. See the fuser replacement guide, Replacing the Fuser. 4 2. The task is complete. See "Replacing the Print Head Device (PHD) ... (PHD) Unit" and "Installing the PHD Unit". 2. The 4 Colors Configuration Chart is being used. Try changing the Paper Type setting in the printer driver. Verify that the toner cartridges are installed correctly. Replace the fuser. Replace the PHD unit if you have a spare. 1. Click the...
...? Action The print media surface may be uneven. Yes The task is complete. Contact Dell. After you replace the PHD unit, test print your document again. See the fuser replacement guide, Replacing the Fuser. 4 2. The task is complete. See "Replacing the Print Head Device (PHD) ... (PHD) Unit" and "Installing the PHD Unit". 2. The 4 Colors Configuration Chart is being used. Try changing the Paper Type setting in the printer driver. Verify that the toner cartridges are installed correctly. Replace the fuser. Replace the PHD unit if you have a spare. 1. Click the...
User Guide
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...color dots Action Locate the cause of the problem located? Replace the PHD unit if you have a spare. 1. 1. Replace the PHD unit if you have a spare. 1. Is the problem recovered? The task is printed. Contact Dell. Contact Dell. The task is set to Color (Auto) in the printer driver. Replace the fuser.... Action Ensure Output Color is complete.
...color dots Action Locate the cause of the problem located? Replace the PHD unit if you have a spare. 1. 1. Replace the PHD unit if you have a spare. 1. Is the problem recovered? The task is printed. Contact Dell. Contact Dell. The task is set to Color (Auto) in the printer driver. Replace the fuser.... Action Ensure Output Color is complete.
User Guide
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...media being used. 3. Adjust the transfer bias. 1. Adjust the setting for the printer. 2b Is the problem recovered? Launch the Tool Box, and click Chart Print on the Diagnosis tab. 5.... Replace the PHD unit if you have a spare. 1. Ghosting Action Locate the cause of ghosting. Contact Dell. Check the light path, and then remove the shielding. 3. After you replace the PHD unit, click ...and keep it in the dark place. After you replace the fuser, click Chart Print on the Diagnosis tab. 2. 2. Click the Pitch Configuration Chart button. After you ...
...media being used. 3. Adjust the transfer bias. 1. Adjust the setting for the printer. 2b Is the problem recovered? Launch the Tool Box, and click Chart Print on the Diagnosis tab. 5.... Replace the PHD unit if you have a spare. 1. Ghosting Action Locate the cause of ghosting. Contact Dell. Check the light path, and then remove the shielding. 3. After you replace the PHD unit, click ...and keep it in the dark place. After you replace the fuser, click Chart Print on the Diagnosis tab. 2. 2. Click the Pitch Configuration Chart button. After you ...
User Guide
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... problem recovered? Yes No Proceed to the action corresponding to the altitude of the location where the printer is installed. Select the value close to the location of the problem: l PHD unit - 2a l Fuser - 2b l Main unit of the location. See "Replacing the Print Head Device (PHD) Unit...of the problem located? Launch the Tool Box, and click Adjust Altitude on the Diagnosis tab. 2. Contact Dell. Banding Yes The task is complete. contact Dell. Action If the printer is installed in a high altitude location, set Bitmap Text Smoothing under Items to On. The task is complete...
... problem recovered? Yes No Proceed to the action corresponding to the altitude of the location where the printer is installed. Select the value close to the location of the problem: l PHD unit - 2a l Fuser - 2b l Main unit of the location. See "Replacing the Print Head Device (PHD) Unit...of the problem located? Launch the Tool Box, and click Adjust Altitude on the Diagnosis tab. 2. Contact Dell. Banding Yes The task is complete. contact Dell. Action If the printer is installed in a high altitude location, set Bitmap Text Smoothing under Items to On. The task is complete...
User Guide
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...print media recommended for auger mark? If the envelope is complete. The Pitch Configuration Chart is printed. Is the problem recovered? Contact Dell. Click the Pitch Configuration Chart button. 1 The Pitch Configuration Chart is printed. Execute the Developer Stir Mode. 1. Click the Start ... Configuration Chart is complete. Is the problem recovered? Replace the PHD unit. See the fuser replacement guide, Replacing the Fuser. 2. Does the output match with the pattern for the printer. 1 The task is complete. Go to action 2. Creased/stained paper Action Yes Verify...
...print media recommended for auger mark? If the envelope is complete. The Pitch Configuration Chart is printed. Is the problem recovered? Contact Dell. Click the Pitch Configuration Chart button. 1 The Pitch Configuration Chart is printed. Execute the Developer Stir Mode. 1. Click the Start ... Configuration Chart is complete. Is the problem recovered? Replace the PHD unit. See the fuser replacement guide, Replacing the Fuser. 2. Does the output match with the pattern for the printer. 1 The task is complete. Go to action 2. Creased/stained paper Action Yes Verify...
User Guide
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...is considered 2a envelope? Replace the fuser if you desire. The envelope is not at fault. Abnormal Noise NOTE: Some of the following procedures that use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" and "Dell Printer Configuration Web Tool". Go to ...Sound button to action 3b. 1. Does the noise generated from the printer match with the noise from the Play of Sound button? 1. Reinstall the fuser. 2. Reinstall the toner cartridges. 2. Contact Dell. Contact Dell. or COM10), go to check the motor sound. 3. If the...
...is considered 2a envelope? Replace the fuser if you desire. The envelope is not at fault. Abnormal Noise NOTE: Some of the following procedures that use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" and "Dell Printer Configuration Web Tool". Go to ...Sound button to action 3b. 1. Does the noise generated from the printer match with the noise from the Play of Sound button? 1. Reinstall the fuser. 2. Reinstall the toner cartridges. 2. Contact Dell. Contact Dell. or COM10), go to check the motor sound. 3. If the...
User Guide
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.... 3c Is the problem recovered? Regi jam Action Ensure that the PHD unit is complete. The task is installed correctly. Contact Dell. Exit Jam Ensure the fuser is complete. No Go to action 3b. Wipe the retard roller in "Loading Envelopes" or "Loading an Envelope". 2c Is ...task is complete. Go to action 2. The task is complete. Contact Dell. For information on how to action 3a. The task is complete. The task is complete. Go to install the fuser, see the fuser replacement guide, Replacing the Fuser. 1 Is the problem resolved? Fan the print media. 3a Is ...
.... 3c Is the problem recovered? Regi jam Action Ensure that the PHD unit is complete. The task is installed correctly. Contact Dell. Exit Jam Ensure the fuser is complete. No Go to action 3b. Wipe the retard roller in "Loading Envelopes" or "Loading an Envelope". 2c Is ...task is complete. Go to action 2. The task is complete. Contact Dell. For information on how to action 3a. The task is complete. The task is complete. Go to install the fuser, see the fuser replacement guide, Replacing the Fuser. 1 Is the problem resolved? Fan the print media. 3a Is ...
User Guide
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.... Type a user name and password for more information. "Printer Status" "Printer Events" "Printer Information" "Job List" "Completed Jobs" "Menu Settings" "Reports" "System Settings" "USB Settings" "PCL Settings" "Secure Settings" "Paper Density" "Adjust BTR" "Adjust Fuser" "Auto Registration Adjustment" "Color Registration Adjustments" "Clean Developer" "Adjust Altitude" "Reset Defaults" " S t o r a g e" *1 "Non-Dell Toner" "Initialize PrintMeter" "Web Link Customization" "Print...
.... Type a user name and password for more information. "Printer Status" "Printer Events" "Printer Information" "Job List" "Completed Jobs" "Menu Settings" "Reports" "System Settings" "USB Settings" "PCL Settings" "Secure Settings" "Paper Density" "Adjust BTR" "Adjust Fuser" "Auto Registration Adjustment" "Color Registration Adjustments" "Clean Developer" "Adjust Altitude" "Reset Defaults" " S t o r a g e" *1 "Non-Dell Toner" "Initialize PrintMeter" "Web Link Customization" "Print...
User Guide
Page 151
... the transfer roller (from -6 to the default by the printer, as the default for thick cover paper. Line Termination Displays whether to emit the tone when a job ends abnormally. Default Color Panel Lock Set Displays the color mode setting. Covers Displays the voltage setting of copies to... for the current job. Coated Displays the voltage setting of the fuser (from -6 to use another size paper when the paper that the tone is disabled. Envelope Displays the voltage setting of time the printer cancels for envelopes. Fault Time-Out Displays the amount of the ...
... the transfer roller (from -6 to the default by the printer, as the default for thick cover paper. Line Termination Displays whether to emit the tone when a job ends abnormally. Default Color Panel Lock Set Displays the color mode setting. Covers Displays the voltage setting of copies to... for the current job. Coated Displays the voltage setting of the fuser (from -6 to use another size paper when the paper that the tone is disabled. Envelope Displays the voltage setting of time the printer cancels for envelopes. Fault Time-Out Displays the amount of the ...
User Guide
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...Paper Type Displays the paper type setting of the standard 250-sheet tray. Adjust Altitude Displays the altitude of the location where the printer is set the paper size and type when paper is installed. X Tray 2 Paper Type*1 Displays the paper type setting of the... cover paper. Covers Displays the temperature setting of the fuser (from Order Supplies at: in the standard 250-sheet tray. Auto Registration Adjustment Displays whether to print the Color Test Page. Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies ...
...Paper Type Displays the paper type setting of the standard 250-sheet tray. Adjust Altitude Displays the altitude of the location where the printer is set the paper size and type when paper is installed. X Tray 2 Paper Type*1 Displays the paper type setting of the... cover paper. Covers Displays the temperature setting of the fuser (from Order Supplies at: in the standard 250-sheet tray. Auto Registration Adjustment Displays whether to print the Color Test Page. Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies ...
User Guide
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...coated paper within the range of -6 to 6. Recycled Sets the reference voltage setting for the transfer roller for the Dell Printer Configuration Web Tool, click Set Password on the Left Frame and set the password. Control codes are not executed. ...for recycled paper within the range of -6 to 6. Printer Maintenance The Printer Maintenance tab includes Paper Density, Adjust BTR, Adjust Fuser, Auto Registration Adjustment, Color Registration Adjustments, Clean Developer, Adjust Altitude, Reset Defaults, Storage, Non-Dell Toner, Initialize PrintMeter, and Web Link Customization pages....
...coated paper within the range of -6 to 6. Recycled Sets the reference voltage setting for the transfer roller for the Dell Printer Configuration Web Tool, click Set Password on the Left Frame and set the password. Control codes are not executed. ...for recycled paper within the range of -6 to 6. Printer Maintenance The Printer Maintenance tab includes Paper Density, Adjust BTR, Adjust Fuser, Auto Registration Adjustment, Color Registration Adjustments, Clean Developer, Adjust Altitude, Reset Defaults, Storage, Non-Dell Toner, Initialize PrintMeter, and Web Link Customization pages....
User Guide
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... of -6 to 6. Recycled Sets the temperature settings for the fuser for recycled paper within the range of -6 to 6. Manual Color Registration Adjustments are required such as after the printer is set to Off. The color registration chart prints a lattice pattern of the PHD unit. Enter... the temperature settings for the fuser for thick plain paper within the range of -6 to 6. If the value for envelopes within the range of the location where the printer is any value other than 0, specify the adjustment values under Color Registration Adjustments. Values: Clean Developer...
... of -6 to 6. Recycled Sets the temperature settings for the fuser for recycled paper within the range of -6 to 6. Manual Color Registration Adjustments are required such as after the printer is set to Off. The color registration chart prints a lattice pattern of the PHD unit. Enter... the temperature settings for the fuser for thick plain paper within the range of -6 to 6. If the value for envelopes within the range of the location where the printer is any value other than 0, specify the adjustment values under Color Registration Adjustments. Values: Clean Developer...