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Limited Warranty and Support Guide - Page 4
...LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
EXCEPT AS..., or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in writing and signed by virus infection...
Limited Warranty and Support Guide - Page 7
.... Initial Setup Limited Technical Support for Included Software
Limited technical support is available...required to HP for replacement. Limited software technical support includes the following Web...services:
• Assisting the customer to reinstall a preinstalled operating system. • Assisting the customer to uninstall and reinstall any preinstalled software. • Interpreting error...
Limited Warranty and Support Guide - Page 8
..., model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions
How to the online Help included with the software or see the HP Web site at :
http://www.hp.com/support
• Contact your authorized HP dealer or authorized service...
Limited Warranty and Support Guide - Page 9
... Help and Support Center provides useful troubleshooting information and includes the following:
• E-mail support. • HP Real Time Chat with setting up and using your
computer. 2 Use the Help and Support Center for help online, go to open the enclosure of serious injury read the Safety & Comfort Guide.
The guide is an important safety feature.
•...
Upgrade and Service Guide - Page 2
...permitted by Macrovision.
HP supports lawful use of technology ...technical or editorial errors or omissions contained herein....part of Microsoft Corporation.
registered trademarks of this document is prohibited.
Box 4010 Cupertino, CA 95015-4010 USA
Copyright © 2006-2007 Hewlett-Packard Development Company, L.P.
The only warranties for Hewlett-Packard products and services are set...
Upgrade and Service Guide - Page 7
.../telephone cable and all other cables (such as the monitor). 5 If you installed an add-in this order after closing the computer: 1 Reconnect the power cord.
After Closing the Computer
To avoid injury and equipment damage, always complete the following steps in card, install any software drivers supplied by the card
manufacturer.
Upgrading and Servicing Guide 3
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
...Setup poster included with your computer.
● See how-to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7.
● Find Windows 7 password...
Getting Started Guide - Page 8
... performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety information
For more information, refer to the Regulatory and Safety Information document in the HP User Manuals folder. Click Start, All Programs, and then click HP User Manuals.
2 Chapter 1 Getting information
ENWW http://www.hp.com/support/consumer-forum
Watching...
Getting Started Guide - Page 10
..., and click Support & Drivers. e.
Select your computer
ENWW d. Click Download next to each update you choose to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on -screen instructions to download. Read the Safety & Comfort Guide for additional...
Getting Started Guide - Page 11
... the hardware as shown on the computer, includes
firewall software. b.
To transfer existing accounts, follow the instructions provided by the ISP.
● If you did not set up with an Internet Service Provider (ISP). ENWW
Connecting to install the new software. Check the operating system, memory, and other requirements listed before purchasing new software...
Getting Started Guide - Page 19
... a network cable into a telephone service line; System Recovery (see Software program and hardware driver reinstallation, later in use before the software was installed. Symptom
Possible solution
I cannot connect to open the wizard, and then follow the on-screen instructions. For Windows 7: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet...
Getting Started Guide - Page 20
.... 4. Double-click the specific item (for which you want to open programs. 2. Some features might be available on your problem: 1. To add restore points manually: 1.
Microsoft System Restore
If you use System Restore to return the computer to a previous restore point. To update a driver, click Update Driver, and then follow the on -screen instructions. Close all open...
Getting Started Guide - Page 30
... numbers
3.
We are preinstalled on your computer.
2. The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with hardware and software questions. ● Purchase date
Please take a moment to write down your specific needs.
24 Chapter 4 Customer care
ENWW
Click Start, and then...
Getting Started Guide - Page 31
...lots of the Limited Warranty and Support Guide.
It contains more detailed help . Be sure to also check the updates from time to time.
The HP website has updated software, tips and tricks, answers...upgrade your system. This must be done after you have any problems setting up and using your computer. By breaking the security seal on how to fix the problem. Award-winning HP Customer Support...
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