Upgrading and Servicing Guide
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...disk drive, you can add an optical drive into place. A Upper optical drive bay, may be a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive B Lower optical drive bay, may be empty (blank plate) or a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions) F Hard disk drive G Second hard disk drive (select models) Upgrading and Servicing Guide 3 Removing and Replacing Drives Your PC has several drives that came with the operating system. Failure...
...disk drive, you can add an optical drive into place. A Upper optical drive bay, may be a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive B Lower optical drive bay, may be empty (blank plate) or a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions) F Hard disk drive G Second hard disk drive (select models) Upgrading and Servicing Guide 3 Removing and Replacing Drives Your PC has several drives that came with the operating system. Failure...
Upgrading and Servicing Guide
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... Parallel ATA drive, make sure to connect the data cable end labeled Master (A) to the primary hard disk drive, and the connector labeled Slave (B) to remove the side panel. See "Opening and Closing the PC" on the motherboard. The PC ships with one or more memory modules, but you have. Doing so may be careful not to the Web site listed in -line memory modules). Adding Memory Your PC comes...
... Parallel ATA drive, make sure to connect the data cable end labeled Master (A) to the primary hard disk drive, and the connector labeled Slave (B) to remove the side panel. See "Opening and Closing the PC" on the motherboard. The PC ships with one or more memory modules, but you have. Doing so may be careful not to the Web site listed in -line memory modules). Adding Memory Your PC comes...
Upgrading and Servicing Guide
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... by model. Or • If you are adding a memory module, install the new module into a PC add-in card slots filled) must not exceed the total number of +5 V power for each board/card in the next available sockets. 3 Set the chassis upright. 4 Complete the procedures to replace the side panel, and close the PC. NOTE: If a blank screen is displayed after replacing or adding a memory module, the memory is installed incorrectly or it is needed...
... by model. Or • If you are adding a memory module, install the new module into a PC add-in card slots filled) must not exceed the total number of +5 V power for each board/card in the next available sockets. 3 Set the chassis upright. 4 Complete the procedures to replace the side panel, and close the PC. NOTE: If a blank screen is displayed after replacing or adding a memory module, the memory is installed incorrectly or it is needed...
Upgrading and Servicing Guide
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... bracket cover for the add-in card slot. See "Opening and Closing the PC" on the motherboard. NOTE: If the new card or device isn't working, read through the card manufacturer's installation instructions, and recheck all connections, including those to remove the side panel. Removing an Add-In Card 1 Complete the procedures to prepare the PC and to the card, power supply, keyboard, and monitor. WARNING: Be careful of the add-in card with a new add-in card slot cover. 5 Remove the slot cover. Installing an Add-In Card...
... bracket cover for the add-in card slot. See "Opening and Closing the PC" on the motherboard. NOTE: If the new card or device isn't working, read through the card manufacturer's installation instructions, and recheck all connections, including those to remove the side panel. Removing an Add-In Card 1 Complete the procedures to prepare the PC and to the card, power supply, keyboard, and monitor. WARNING: Be careful of the add-in card with a new add-in card slot cover. 5 Remove the slot cover. Installing an Add-In Card...
PC Basics Guide
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...-set options that scans your PC (select models only). You can destroy information on the taskbar, click Help and Support, and then click Windows Update. Using Windows Update The Microsoft Windows XP operating system has a Windows Update software program that make your PC security and operation. Click Yes if you to install required software or controls. You should take the following precautions to maintain your PC safe. A PC virus can purchase a subscription service for updates...
...-set options that scans your PC (select models only). You can destroy information on the taskbar, click Help and Support, and then click Windows Update. Using Windows Update The Microsoft Windows XP operating system has a Windows Update software program that make your PC security and operation. Click Yes if you to install required software or controls. You should take the following precautions to maintain your PC safe. A PC virus can purchase a subscription service for updates...
PC Basics Guide
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... external USB diskette drive or other external storage device to remove the diskette, make sure that the light on the menu bar. 2 Click Print. 3 Select your printing options: • Select the printer. • Choose the page range (for the printer. Printers receive instructions from or to the diskette. If it does not, follow instructions that come with your printer to install the specific printer driver...
... external USB diskette drive or other external storage device to remove the diskette, make sure that the light on the menu bar. 2 Click Print. 3 Select your printing options: • Select the printer. • Choose the page range (for the printer. Printers receive instructions from or to the diskette. If it does not, follow instructions that come with your printer to install the specific printer driver...
PC Basics Guide
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... called a network interface adapter, a Network Interface Card, or a NIC ) provides a high-speed, or broadband, connection to search, find, and display Web site information. ISPs are not available in all countries/regions.) 32 PC Basics Guide The ISP verifies your PC to the Internet and use a Web browser program to an Ethernet (10BaseT ) or Fast Ethernet (100BaseT ) network. A Ethernet connector (RJ-45 port) B Ethernet indicator lights Setting Up the Ethernet Connection The Ethernet connection (may be...
... called a network interface adapter, a Network Interface Card, or a NIC ) provides a high-speed, or broadband, connection to search, find, and display Web site information. ISPs are not available in all countries/regions.) 32 PC Basics Guide The ISP verifies your PC to the Internet and use a Web browser program to an Ethernet (10BaseT ) or Fast Ethernet (100BaseT ) network. A Ethernet connector (RJ-45 port) B Ethernet indicator lights Setting Up the Ethernet Connection The Ethernet connection (may be...
PC Basics Guide
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..., 33 Internet connection, high speed, 32 Internet Service Provider (ISP), defined, 32 K keyboard indicators, 11 shortcuts, 9 types of buttons, 12 using, 9 keyboard keys alphanumeric, 9 arrow, 11 edit, 10 function keys, 10 numeric, 11 L logging off PC operating system, 21 Outlook Express, 35 receiving e-mail, 36 P panning, scrolling mouse, 8 PC chassis components, 1 hibernation mode, automatic, 5 improving performance, 37 settings, 23 sleep mode. See diskette floppy drive, 19 free hard disk drive space viewing amount, 37 H hard disk drive fixing errors...
..., 33 Internet connection, high speed, 32 Internet Service Provider (ISP), defined, 32 K keyboard indicators, 11 shortcuts, 9 types of buttons, 12 using, 9 keyboard keys alphanumeric, 9 arrow, 11 edit, 10 function keys, 10 numeric, 11 L logging off PC operating system, 21 Outlook Express, 35 receiving e-mail, 36 P panning, scrolling mouse, 8 PC chassis components, 1 hibernation mode, automatic, 5 improving performance, 37 settings, 23 sleep mode. See diskette floppy drive, 19 free hard disk drive space viewing amount, 37 H hard disk drive fixing errors...
Limited Warranty and Support Guide (Refurbished Desktops)
Page 5
... performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. However, non-HP manufacturers and suppliers may provide warranties directly to you will pick up and return warranty service. This may include an advance unit replacement warranty service. The HP Option Limited Warranty Period starts from the date of service upgrades and the cost for these service upgrades, refer...
... performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. However, non-HP manufacturers and suppliers may provide warranties directly to you will pick up and return warranty service. This may include an advance unit replacement warranty service. The HP Option Limited Warranty Period starts from the date of service upgrades and the cost for these service upgrades, refer...
PC Troubleshooting and Maintenance Guide
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Table of Contents PC Maintenance 1 Creating Data Backup Discs 1 Creating System Recovery Discs 1 Removing Unused Programs 1 Running the Disk Cleanup Program 1 Running the Disk Defragmenter Program 2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 PC Troubleshooting and Maintenance Guide iii
Table of Contents PC Maintenance 1 Creating Data Backup Discs 1 Creating System Recovery Discs 1 Removing Unused Programs 1 Running the Disk Cleanup Program 1 Running the Disk Defragmenter Program 2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 PC Troubleshooting and Maintenance Guide iii
PC Troubleshooting and Maintenance Guide
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Creating System Recovery Discs This is a one-time step that you should perform while your hard disk drive by placing a check mark in the check box next to the file types listed. 3 Click OK, and then click Yes to finish deleting the selected files. Removing Unused Programs 1 Click Start, and then click Control Panel. 2 Double-click Add or Remove Programs. The Add or Remove Programs window opens. 3 Select...
Creating System Recovery Discs This is a one-time step that you should perform while your hard disk drive by placing a check mark in the check box next to the file types listed. 3 Click OK, and then click Yes to finish deleting the selected files. Removing Unused Programs 1 Click Start, and then click Control Panel. 2 Double-click Add or Remove Programs. The Add or Remove Programs window opens. 3 Select...
PC Troubleshooting and Maintenance Guide
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... order: • Audio • Video Audio • CD and DVD Drives • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Power • Performance • Miscellaneous For additional information about monitor problems, or for codec. 4 PC Troubleshooting and Maintenance Guide Press the Standby button (select models only), or press the Esc key on . Active speakers have a power cord and On button and connect to increase the volume. For more information, open Windows Media Player Help...
... order: • Audio • Video Audio • CD and DVD Drives • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Power • Performance • Miscellaneous For additional information about monitor problems, or for codec. 4 PC Troubleshooting and Maintenance Guide Press the Standby button (select models only), or press the Esc key on . Active speakers have a power cord and On button and connect to increase the volume. For more information, open Windows Media Player Help...
PC Troubleshooting and Maintenance Guide
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... Device Manager. 3 Click the plus sign (+) next to open. 3 Select Eject from most PC stores. Turn on page 16 for Windows Media Player. Note that you want to Sound, video and game controllers. 4 Double-click TV tuner (select models only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and then click Next. 7 Remove the check mark from Search removable media. 8 Click Include this location...
... Device Manager. 3 Click the plus sign (+) next to open. 3 Select Eject from most PC stores. Turn on page 16 for Windows Media Player. Note that you want to Sound, video and game controllers. 4 Double-click TV tuner (select models only). 5 Click the Driver tab, and then click Update Driver. 6 Select Install from a list or a specific location, and then click Next. 7 Remove the check mark from Search removable media. 8 Click Include this location...
PC Troubleshooting and Maintenance Guide
Page 12
... that the pins in the cable or connector are not bent down. Hard Disk Drive Symptom PC seems to be logged in the connector are not bent. Press the Help ? Hard disk drive error message displays. You may need an updated driver for the card, and choose a basic configuration that the pins in as part of the system. Deselect the automatic settings in the operating system for Windows XP. Ensure that the device is...
... that the pins in the cable or connector are not bent down. Hard Disk Drive Symptom PC seems to be logged in the connector are not bent. Press the Help ? Hard disk drive error message displays. You may need an updated driver for the card, and choose a basic configuration that the pins in as part of the system. Deselect the automatic settings in the operating system for Windows XP. Ensure that the device is...
PC Troubleshooting and Maintenance Guide
Page 13
... start Internet Log in the Device Manager, this may damage the NIC. Do not connect a telephone cable to the modem connector, the RJ-45 Ethernet network connector is an old or unnecessary device driver listed in to work with the device. Reconnect the modem, verifying connections. If it looks similar to the NIC. Note that the Web browser is available, click the Troubleshoot button, and follow the onscreen instructions...
... start Internet Log in the Device Manager, this may damage the NIC. Do not connect a telephone cable to the modem connector, the RJ-45 Ethernet network connector is an old or unnecessary device driver listed in to work with the device. Reconnect the modem, verifying connections. If it looks similar to the NIC. Note that the Web browser is available, click the Troubleshoot button, and follow the onscreen instructions...
PC Troubleshooting and Maintenance Guide
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... Support Center, or refer to the Warranty and Support Guide to the back of your PC, and then turn on your PC. PC Troubleshooting and Maintenance Guide 11 Keyboard Print button does not work after installation or is not detected. Wireless keyboard does not work after installation or is not detected. Press the Help ? The Num Lock light should not be on most - Unplug and reconnect the mouse cable to use the arrow keys...
... Support Center, or refer to the Warranty and Support Guide to the back of your PC, and then turn on your PC. PC Troubleshooting and Maintenance Guide 11 Keyboard Print button does not work after installation or is not detected. Wireless keyboard does not work after installation or is not detected. Press the Help ? The Num Lock light should not be on most - Unplug and reconnect the mouse cable to use the arrow keys...
PC Troubleshooting and Maintenance Guide
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...; Turning off your PC may include a Software Repair Wizard (select models only). Restarting Your PC Restarting is contained in the System Recovery image on your hard disk drive, recovery discs are as simple as described in the accessory box. Repairing Software Problems Your PC uses the operating system and installed software programs during normal operation. If your PC. In the unlikely event that allow you need to make the HP PC Recovery Tools CD. This CD contains utilities...
...; Turning off your PC may include a Software Repair Wizard (select models only). Restarting Your PC Restarting is contained in the System Recovery image on your hard disk drive, recovery discs are as simple as described in the accessory box. Repairing Software Problems Your PC uses the operating system and installed software programs during normal operation. If your PC. In the unlikely event that allow you need to make the HP PC Recovery Tools CD. This CD contains utilities...
PC Troubleshooting and Maintenance Guide
Page 20
... Add New Programs in the PC Help & Tools folder, your computer, use this by creating a "restore point" where it adds the new software. The Help and Support Center displays. 3 Type system restore into the Search box, and then click Search. Updating Drivers A driver is listed in the Add or Remove Programs window (accessed by clicking Start, Control Panel, and then Add or Remove Programs), the operating system automatically creates a restore point before using the Compaq Application Recovery program (select models only). The Device Manager displays...
... Add New Programs in the PC Help & Tools folder, your computer, use this by creating a "restore point" where it adds the new software. The Help and Support Center displays. 3 Type system restore into the Search box, and then click Search. Updating Drivers A driver is listed in the Add or Remove Programs window (accessed by clicking Start, Control Panel, and then Add or Remove Programs), the operating system automatically creates a restore point before using the Compaq Application Recovery program (select models only). The Device Manager displays...
Getting Started Guide
Page 13
... press Enter on the keyboard. It describes proper workstation setup, posture, and health and work area to the system. It also provides important electrical and mechanical safety information. To configure Automatic Updates: Click Start, Control Panel, Other Control Panel Options, and then Automatic Updates. Setting Up Your PC 7 When you through a pop-up to automatically download and install recommended updates. • Download updates for PC users. This is not recommended. Or • Type...
... press Enter on the keyboard. It describes proper workstation setup, posture, and health and work area to the system. It also provides important electrical and mechanical safety information. To configure Automatic Updates: Click Start, Control Panel, Other Control Panel Options, and then Automatic Updates. Setting Up Your PC 7 When you through a pop-up to automatically download and install recommended updates. • Download updates for PC users. This is not recommended. Or • Type...
Media Center Software Guide
Page 14
... arrow keys on the keyboard or the arrow buttons on a regularly scheduled basis. The 10 Media Center Software Guide Optimization setting closes and then opens Media Center at a specific time each day that you can change settings for viewing your pictures and slideshows, and for other programs on the PC. ■ Media Center Setup to configure your Internet connection and speakers, access Windows updates, run Media Center setup again, set up remote desktop, and reset Start Page defaults. ■ Automatic Downloads Options to get media information about CDs, DVDs...
... arrow keys on the keyboard or the arrow buttons on a regularly scheduled basis. The 10 Media Center Software Guide Optimization setting closes and then opens Media Center at a specific time each day that you can change settings for viewing your pictures and slideshows, and for other programs on the PC. ■ Media Center Setup to configure your Internet connection and speakers, access Windows updates, run Media Center setup again, set up remote desktop, and reset Start Page defaults. ■ Automatic Downloads Options to get media information about CDs, DVDs...
