Resolving Start Up and No Boot Problems Checklist
Page 1
... when trying to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at the notebook, contact HP for the sound of blinking LEDs or ...devices, peripherals and do not connect the battery), press the Power button and look for the LEDs to the notebook. If there is no power available to blink or glow, and listen for technical assistance. Perform a Hard ... and use recovery disk to recover the computer to the notebook. HP Notebook PCs - Check AC adapter wiring and power connection to original condition.
... when trying to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at the notebook, contact HP for the sound of blinking LEDs or ...devices, peripherals and do not connect the battery), press the Power button and look for the LEDs to the notebook. If there is no power available to blink or glow, and listen for technical assistance. Perform a Hard ... and use recovery disk to recover the computer to the notebook. HP Notebook PCs - Check AC adapter wiring and power connection to original condition.
Resolving Start Up and No Boot Problems Checklist
Page 2
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start in BIOS mode and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last...to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for latest Microsoft updates Run the anti-virus...
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start in BIOS mode and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last...to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for latest Microsoft updates Run the anti-virus...