Maintenance and Service Guide
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The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 The only warranties for technical or ...Microsoft Corporation. registered trademarks of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 The only warranties for technical or ...Microsoft Corporation. registered trademarks of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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... Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Figures Figure 1-1. Bottom View...1-10 Figure 1-4. Back View ...1-12 Figure 1-6. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Speaker Assembly 2-15 Figure 2-12. Removing the Keyboard... Screws 2-30 Figure 2-21. Removing the Floppy Drive 2-33 Figure 2-23. Removing the Motherboard 2-51 Figure 2-35. Removing the Hard Disk Drive Guide 2-53 iv Service Manual
... Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Figures Figure 1-1. Bottom View...1-10 Figure 1-4. Back View ...1-12 Figure 1-6. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Speaker Assembly 2-15 Figure 2-12. Removing the Keyboard... Screws 2-30 Figure 2-21. Removing the Floppy Drive 2-33 Figure 2-23. Removing the Motherboard 2-51 Figure 2-35. Removing the Hard Disk Drive Guide 2-53 iv Service Manual
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Example of notebook 1-15 Table 1-4. Replacing the Antennas...2-60 Figure 2-37. Boot-Block Jumper...2-62 Figure 3-1. Basic Troubleshooting Steps ...3-3 Figure 4-1. Main Status... Table 1-3. Fn Hot Keys ...1-16 Table 1-6. Required Equipment ...2-2 Table 2-3. Recommended Screw Torque Values 2-2 Table 2-4. Sycard PCCtest Commands ...3-26 Table 3-7. LCD Guidelines ...5-4 Service Manual v Removing the Motherboard 2-56 Figure 2-38. BIOS Setup Menus and Parameters 3-28 Table 4-1. Figure 2-36. Functional Structure Description 1-25 Table 2-1. Disconnecting the Motherboard Cables...
Example of notebook 1-15 Table 1-4. Replacing the Antennas...2-60 Figure 2-37. Boot-Block Jumper...2-62 Figure 3-1. Basic Troubleshooting Steps ...3-3 Figure 4-1. Main Status... Table 1-3. Fn Hot Keys ...1-16 Table 1-6. Required Equipment ...2-2 Table 2-3. Recommended Screw Torque Values 2-2 Table 2-4. Sycard PCCtest Commands ...3-26 Table 3-7. LCD Guidelines ...5-4 Service Manual v Removing the Motherboard 2-56 Figure 2-38. BIOS Setup Menus and Parameters 3-28 Table 4-1. Figure 2-36. Functional Structure Description 1-25 Table 2-1. Disconnecting the Motherboard Cables...
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... membership within the U.S. and Canada. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 524-3388 for DPSP Partners America...
... membership within the U.S. and Canada. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 524-3388 for DPSP Partners America...
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... On, Standby, Hibernate, Off Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules. Product Comparisons Intel® Celeron...) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1
... On, Standby, Hibernate, Off Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules. Product Comparisons Intel® Celeron...) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1
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... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active...
... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active...
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... On, Standby, Hibernate, Off AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP...
... On, Standby, Hibernate, Off AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP...
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... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active...
... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active...
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... graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ... 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile ...
... graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ... 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile ...
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..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. or 2.0-GHz) Memory Up... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual At least 256 MB SDRAM preinstalled.
..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. or 2.0-GHz) Memory Up... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual At least 256 MB SDRAM preinstalled.
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...UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 2.8-GHz) Up to 512 MB SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15...memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Compaq Presario 1100 Processor Intel Celeron (1.6- Compaq Presario 2500 Processor Memory Display Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz) Intel Celeron (2.6-
...UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 2.8-GHz) Up to 512 MB SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15...memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Compaq Presario 1100 Processor Intel Celeron (1.6- Compaq Presario 2500 Processor Memory Display Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz) Intel Celeron (2.6-
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... keyboard or PS/2 mouse port (supports Y adapter) * on -off button 6. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. One-touch buttons 3. CD-ROM, DVD, or other drive 12. Main status lights (left to...4. Microphone option (not available) 8. Battery 11. Figure 1-1. Infrared port* 9. Features The following illustrations show the notebook's main external features. Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual For an exploded view of the...
... keyboard or PS/2 mouse port (supports Y adapter) * on -off button 6. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. One-touch buttons 3. CD-ROM, DVD, or other drive 12. Main status lights (left to...4. Microphone option (not available) 8. Battery 11. Figure 1-1. Infrared port* 9. Features The following illustrations show the notebook's main external features. Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual For an exploded view of the...
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... audio mute light* 27. Floppy drive* * on certain models Service Manual Product Information 1-9 Two universal Serial Bus (USB) ports 15. PCMCIA card and CardBus slot and button 23. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer...
... audio mute light* 27. Floppy drive* * on certain models Service Manual Product Information 1-9 Two universal Serial Bus (USB) ports 15. PCMCIA card and CardBus slot and button 23. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer...
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...* 8. Battery 11. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. One-touch buttons 3. Main status lights (left to right), power mode, hard disk activity, and battery 7. Wireless on -off button...DVD, or other drive 14. Universal Serial Bus (USB) port * on and off 5. Keyboard status lights 4. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Notebook open/close latch 2. Volume controls* 12. Figure 1-4.
...* 8. Battery 11. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. One-touch buttons 3. Main status lights (left to right), power mode, hard disk activity, and battery 7. Wireless on -off button...DVD, or other drive 14. Universal Serial Bus (USB) port * on and off 5. Keyboard status lights 4. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Notebook open/close latch 2. Volume controls* 12. Figure 1-4.
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Two universal Serial Bus (USB) ports 17. LAN port* 18. S-Video port* 22. Kensington lock cable slot (security connector) 23. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. External monitor port 21. IEEE 1394 port* 25. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual AC adapter jack 16. External keyboard/mouse port 19. PCMCIA card and CardBus slot and button 26. Figure 1-5. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20.
Two universal Serial Bus (USB) ports 17. LAN port* 18. S-Video port* 22. Kensington lock cable slot (security connector) 23. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. External monitor port 21. IEEE 1394 port* 25. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual AC adapter jack 16. External keyboard/mouse port 19. PCMCIA card and CardBus slot and button 26. Figure 1-5. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20.
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... timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its power button. Operation This section gives an overview of active connections, and start and stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Table 1-2. select Start > Shut Down > Standby (Windows 2000) -or- select Start...
... timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its power button. Operation This section gives an overview of active connections, and start and stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Table 1-2. select Start > Shut Down > Standby (Windows 2000) -or- select Start...
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... is active. (The Keypad Lock must also be on to use the embedded keypad). Blinking: notebook is not connected. Off: The AC adapter is in Hibernation mode. Service Manual Product Information 1-15 Hard disk drive activity On: notebook is charging. Amber: The AC adapter is connected and the battery is accessing the hard disk...
... is active. (The Keypad Lock must also be on to use the embedded keypad). Blinking: notebook is not connected. Off: The AC adapter is in Hibernation mode. Service Manual Product Information 1-15 Hard disk drive activity On: notebook is charging. Amber: The AC adapter is connected and the battery is accessing the hard disk...
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... display, and simultaneous display on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Enters Hibernation mode Toggles Scroll Lock on , then the numeric functions are active; Does not affect an external keyboard. otherwise, cursor control is on and...
... display, and simultaneous display on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Enters Hibernation mode Toggles Scroll Lock on , then the numeric functions are active; Does not affect an external keyboard. otherwise, cursor control is on and...
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...; Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. If the system will not allow a software shutdown, press and hold... the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens, try the following in the order listed. Service Manual Product Information 1-17
...; Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. If the system will not allow a software shutdown, press and hold... the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens, try the following in the order listed. Service Manual Product Information 1-17