Maintenance and Service Guide
Page 32
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Maintenance and Service Guide
Page 41
...press the release switch on drive C without installing the factory software, select Advanced, and then select not to the notebook. 2. Turn on -screen instructions for installing the drivers. 10. Use the arrow keys to open it. 3. Service Manual Removal and Replacement 2-11 Recovering the Factory ... been installed, the application software may be installed. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to complete. (For ...
...press the release switch on drive C without installing the factory software, select Advanced, and then select not to the notebook. 2. Turn on -screen instructions for installing the drivers. 10. Use the arrow keys to open it. 3. Service Manual Removal and Replacement 2-11 Recovering the Factory ... been installed, the application software may be installed. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to complete. (For ...
Maintenance and Service Guide
Page 103
...and battery power are installed properly. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as ..., replace CPU module. Notebook can take a minute or longer to Never. If notebook is busy, it normally finishes current operation before entering (or allowing notebook to another computer is active. If problem appears after installing new software (including drivers), uninstall that software. ...
...and battery power are installed properly. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as ..., replace CPU module. Notebook can take a minute or longer to Never. If notebook is busy, it normally finishes current operation before entering (or allowing notebook to another computer is active. If problem appears after installing new software (including drivers), uninstall that software. ...
Maintenance and Service Guide
Page 107
... PCA). Use only DDR-266 SDRAM modules. Check for use with notebook. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure...in Windows Help. Check software controls. Service Manual Troubleshooting and Diagnostics 3-15 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Avoid touching touch pad while booting or resuming. Not all third-party memory cards have been tested for sound...
... PCA). Use only DDR-266 SDRAM modules. Check for use with notebook. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure...in Windows Help. Check software controls. Service Manual Troubleshooting and Diagnostics 3-15 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Avoid touching touch pad while booting or resuming. Not all third-party memory cards have been tested for sound...
Maintenance and Service Guide
Page 108
In a hotel, ask for latest USB drivers. Check settings in Control Panel. Motherboard Check settings in Control Panel. Check port settings in Windows Help. If modem has a conflict, try to...port, try the other port. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Restart notebook. Try disabling error correction and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Test modem with e-Diagtools diagnostics. Test ...
In a hotel, ask for latest USB drivers. Check settings in Control Panel. Motherboard Check settings in Control Panel. Check port settings in Windows Help. If modem has a conflict, try to...port, try the other port. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Restart notebook. Try disabling error correction and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Test modem with e-Diagtools diagnostics. Test ...
Maintenance and Service Guide
Page 109
...with ECP parallel port. Open Hardware Device Manager. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. If green light...(330 feet). Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Use networking troubleshooter in Control Panel. Try connecting notebook to network or network may be down. Try to enable the infrared port. Symptom LAN/network General problems Infrared General problems ...
...with ECP parallel port. Open Hardware Device Manager. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. If green light...(330 feet). Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Use networking troubleshooter in Control Panel. Try connecting notebook to network or network may be down. Try to enable the infrared port. Symptom LAN/network General problems Infrared General problems ...
Maintenance and Service Guide
Page 110
Check SSID, channel, and encryption settings. Restart notebook. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared to be caused by customer abuse. 3-18 Troubleshooting and Diagnostics Service ...
Check SSID, channel, and encryption settings. Restart notebook. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared to be caused by customer abuse. 3-18 Troubleshooting and Diagnostics Service ...
Maintenance and Service Guide
Page 112
Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page...Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual The notebook reboots when you can download the latest version of the notebook. Running e-Diagtools The following diagnostic tools you exit the program so drivers can be in a predictable state during the tests. ...
Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page...Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual The notebook reboots when you can download the latest version of the notebook. Running e-Diagtools The following diagnostic tools you exit the program so drivers can be in a predictable state during the tests. ...
Service Manual
Page 73
Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Service Manual
Page 144
... support is busy, it normally finishes current operation before entering (or allowing notebook to resume if network card is inaccurate. If problem appears after installing new software (including drivers), uninstall that moment. Repair Center: Likely Causes AC adapter. Service Manual ...Troubleshooting and Diagnostics 3-9 Does not suspend to Never. Motherboard. If notebook is enabled in Power in Control Panel. Battery ...
... support is busy, it normally finishes current operation before entering (or allowing notebook to resume if network card is inaccurate. If problem appears after installing new software (including drivers), uninstall that moment. Repair Center: Likely Causes AC adapter. Service Manual ...Troubleshooting and Diagnostics 3-9 Does not suspend to Never. Motherboard. If notebook is enabled in Power in Control Panel. Battery ...
Service Manual
Page 148
...using headphones or external speakers (switchboard PCA). Memory Out of memory error. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case. Avoid touching touch pad while booting or resuming. Motherboard. Use only DDR-266 SDRAM modules. Not...audio with e-Diagtools diagnostics. Switchboard PCA. Service Manual Troubleshooting and Diagnostics 3-13 Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Motherboard. Sound does not record. SDRAM module. Make sure speaker assembly cable is connected, Use BIOS ...
...using headphones or external speakers (switchboard PCA). Memory Out of memory error. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case. Avoid touching touch pad while booting or resuming. Motherboard. Use only DDR-266 SDRAM modules. Not...audio with e-Diagtools diagnostics. Switchboard PCA. Service Manual Troubleshooting and Diagnostics 3-13 Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Motherboard. Sound does not record. SDRAM module. Make sure speaker assembly cable is connected, Use BIOS ...
Service Manual
Page 149
...Suggestions Repair Center: Likely Causes Check connections. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Test ports ...with e-Diagtools diagnostics. Test modem with e-Diagtools diagnostics. Restart notebook. Check settings in Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Try disabling ...
...Suggestions Repair Center: Likely Causes Check connections. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Test ports ...with e-Diagtools diagnostics. Test modem with e-Diagtools diagnostics. Restart notebook. Check settings in Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Try disabling ...
Service Manual
Page 150
... connections. Make sure LAN cable is 100 meters (330 feet). Test LAN with ECP parallel port. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can cause transmission errors...If green light next to LAN port does not light, LAN cable may not be connected to enable the infrared port. Try connecting notebook to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart.
... connections. Make sure LAN cable is 100 meters (330 feet). Test LAN with ECP parallel port. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can cause transmission errors...If green light next to LAN port does not light, LAN cable may not be connected to enable the infrared port. Try connecting notebook to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart.
Service Manual
Page 151
...Try card in Control Panel. In Device Manager, refresh device list and check for bent pins inside the PCMCIA socket. Download current drivers from card manufacturer's Web site. Keyboard cover. Motherboard. CMOS battery. Using a flashlight, look for conflicts. AC adapter cannot ...Center: Suggestions Check TCP/IP setup in another AC adapter, if available. Motherboard. PCMCIA General problems. AC adapter Does not power notebook. Motherboard. Declared to be replaced. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual Check SSID, channel, ...
...Try card in Control Panel. In Device Manager, refresh device list and check for bent pins inside the PCMCIA socket. Download current drivers from card manufacturer's Web site. Keyboard cover. Motherboard. CMOS battery. Using a flashlight, look for conflicts. AC adapter cannot ...Center: Suggestions Check TCP/IP setup in another AC adapter, if available. Motherboard. PCMCIA General problems. AC adapter Does not power notebook. Motherboard. Declared to be replaced. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual Check SSID, channel, ...
Service Manual
Page 153
The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. Click Start > Turn Off Computer (or Shut Down), Restart. 2. The first time you run the program, you... Description appears, check the list of e-Diagtools. 1. The tests are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). Tests ...
The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. Click Start > Turn Off Computer (or Shut Down), Restart. 2. The first time you run the program, you... Description appears, check the list of e-Diagtools. 1. The tests are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). Tests ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 36
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2.
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 82
... enter Hibernation mode as when reading CD or DVD), Time Remaining likely shows less time than actually remains. So if notebook is installed. Notebook can take a minute or longer to another AC adapter, if available. Also, make sure Hibernate timeouts (Power Schemes ... mode as expected. Symptom AC adapter does not power notebook. Standby/resume General problems. Notebook resumes slowly from Standby mode. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is...
... enter Hibernation mode as when reading CD or DVD), Time Remaining likely shows less time than actually remains. So if notebook is installed. Notebook can take a minute or longer to another AC adapter, if available. Also, make sure Hibernate timeouts (Power Schemes ... mode as expected. Symptom AC adapter does not power notebook. Standby/resume General problems. Notebook resumes slowly from Standby mode. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 86
... Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Top case. Motherboard. Sound does not record. Motherboard. Check whether sound is enabled in Device Manager. Symptom Touch pad General problems. Special touch pad features not working. Click button does not work. Notebook does not boot after adding...
... Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Top case. Motherboard. Sound does not record. Motherboard. Check whether sound is enabled in Device Manager. Symptom Touch pad General problems. Special touch pad features not working. Click button does not work. Notebook does not boot after adding...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 87
...compression. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Check settings in Control Panel. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. If modem is powered by the USB port, try disabling another device. Symptom Serial/Parallel...with e-Diagtools diagnostics. Check port settings in Windows Help. Test ports with e-Diagtools diagnostics. Motherboard. In a hotel, ask for latest USB drivers. Use troubleshooters in Device Manager. If modem has a conflict, try the other port. Restart...
...compression. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Check settings in Control Panel. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. If modem is powered by the USB port, try disabling another device. Symptom Serial/Parallel...with e-Diagtools diagnostics. Check port settings in Windows Help. Test ports with e-Diagtools diagnostics. Motherboard. In a hotel, ask for latest USB drivers. Use troubleshooters in Device Manager. If modem has a conflict, try the other port. Restart...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 88
... as shipped. (Drivers are no more than 1 meter apart. Use networking troubleshooter in Control Panel. Motherboard. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to network or network... may not be down. Make sure LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard. Try to enable the infrared port. Remove any PC cards from nearby...
... as shipped. (Drivers are no more than 1 meter apart. Use networking troubleshooter in Control Panel. Motherboard. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to network or network... may not be down. Make sure LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard. Try to enable the infrared port. Remove any PC cards from nearby...