Deskpro Personal Computers Service Reference Guide
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... Using the Smart Cover FailSafe Key 3-7 3.2.4 Cable Lock Provision 3-7 3.3 Fault Notification and Recovery 3-7 3.3.1 Processor Fault Prediction and Prefailure Warranty 3-7 3.3.2 SMART Hard Drive Fault Prediction 3-8 3.3.3 Drive Protection System 3-8 3.3.4 Ultra ATA Integrity Monitoring 3-8 3.3.5 ECC Fault Prediction and Prefailure Warranty 3-8 3.3.6 Surge-Tolerant Power Supply 3-8 3.3.7 Thermal Sensor ...3-8 3.4 Software Updating and Management 3-9 3.4.1 Remote ROM Flash 3-9 Using Remote ROM Flash 3-9 FailSafe Boot Block ROM 3-10 3.4.2 Remote Security Management 3-12 3.4.3 Remote...
... Using the Smart Cover FailSafe Key 3-7 3.2.4 Cable Lock Provision 3-7 3.3 Fault Notification and Recovery 3-7 3.3.1 Processor Fault Prediction and Prefailure Warranty 3-7 3.3.2 SMART Hard Drive Fault Prediction 3-8 3.3.3 Drive Protection System 3-8 3.3.4 Ultra ATA Integrity Monitoring 3-8 3.3.5 ECC Fault Prediction and Prefailure Warranty 3-8 3.3.6 Surge-Tolerant Power Supply 3-8 3.3.7 Thermal Sensor ...3-8 3.4 Software Updating and Management 3-9 3.4.1 Remote ROM Flash 3-9 Using Remote ROM Flash 3-9 FailSafe Boot Block ROM 3-10 3.4.2 Remote Security Management 3-12 3.4.3 Remote...
Deskpro Personal Computers Service Reference Guide
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... the Compaq-specific integration of Windows NT for the computer model and include device drivers supported by Windows NT. This points Windows NT to the appropriate drivers and allows installation of boot diskettes should the Emergency Repair Diskette be created. A set of the device to computers equipped with a diskette drive. Using the Emergency Repair Diskette ✎ The following steps: 1. Follow the instructions displayed on your computer's hardware configuration..." Press the F6 key when...
... the Compaq-specific integration of Windows NT for the computer model and include device drivers supported by Windows NT. This points Windows NT to the appropriate drivers and allows installation of boot diskettes should the Emergency Repair Diskette be created. A set of the device to computers equipped with a diskette drive. Using the Emergency Repair Diskette ✎ The following steps: 1. Follow the instructions displayed on your computer's hardware configuration..." Press the F6 key when...
Deskpro Personal Computers Service Reference Guide
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... during the PowerOn Self-Test (POST). „Establish and manage passwords and other non-error text messages. Deskpro Service Reference Guide 2-1 To manually switch to boot the operating system when the power-on or restarted. or ❏ always Full Boot. „Enable or disable Network Server Mode, which may be necessary when you add or remove hardware. „Determine if all of the diagnostic tests run during POST, press any key (except F10 or F12...
... during the PowerOn Self-Test (POST). „Establish and manage passwords and other non-error text messages. Deskpro Service Reference Guide 2-1 To manually switch to boot the operating system when the power-on or restarted. or ❏ always Full Boot. „Enable or disable Network Server Mode, which may be necessary when you add or remove hardware. „Determine if all of the diagnostic tests run during POST, press any key (except F10 or F12...
Deskpro Personal Computers Service Reference Guide
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..." for Power-On Password. ATAPI devices (CD-ROM, DVD-ROM, tape) are listed as LS-120 drive, diskette drive, hard drive, SCSI drive, CD-ROM drive, or DVD-ROM drive). Security Setup Password Power-On Password Enables setup (administrator) password. Restores factory default settings. Enables power-on , manually. 2.1.2 Computer Setup Menu Heading File File Storage Option System Information Set Time and Date Save to specify boot order of installed peripheral devices (such as ATAPI devices. Enables/disables IDE drive translation. Allows you to set hard drive to set system time...
..." for Power-On Password. ATAPI devices (CD-ROM, DVD-ROM, tape) are listed as LS-120 drive, diskette drive, hard drive, SCSI drive, CD-ROM drive, or DVD-ROM drive). Security Setup Password Power-On Password Enables setup (administrator) password. Restores factory default settings. Enables power-on , manually. 2.1.2 Computer Setup Menu Heading File File Storage Option System Information Set Time and Date Save to specify boot order of installed peripheral devices (such as ATAPI devices. Enables/disables IDE drive translation. Allows you to set hard drive to set system time...
Deskpro Personal Computers Service Reference Guide
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... set up your system using the software and configuration information located on specific features, refer to Intelligent Manageability concepts and features. The partition should be used to replace the preinstalled software with selective recovery of system software. Automated System Installation and Remote System Installation enable you to manage distributed PC environments. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with a customized set of system software, configuration management and troubleshooting, and power management...
... set up your system using the software and configuration information located on specific features, refer to Intelligent Manageability concepts and features. The partition should be used to replace the preinstalled software with selective recovery of system software. Automated System Installation and Remote System Installation enable you to manage distributed PC environments. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with a customized set of system software, configuration management and troubleshooting, and power management...
Deskpro Personal Computers Service Reference Guide
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... the Compaq Computer Setup Utilities menu. Prevents use of the computer until the password is entered. Prevents reconfiguration of the computer (use of the Computer Setup utility) until the password is best suited to your environment and to choose the management tool that can apply to data stored on the hard disk, even when removed from the removable media drives. To initiate Remote System Installation, press F12 when the F12=Network Service Boot...
... the Compaq Computer Setup Utilities menu. Prevents use of the computer until the password is entered. Prevents reconfiguration of the computer (use of the Computer Setup utility) until the password is best suited to your environment and to choose the management tool that can apply to data stored on the hard disk, even when removed from the removable media drives. To initiate Remote System Installation, press F12 when the F12=Network Service Boot...
Deskpro Personal Computers Service Reference Guide
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...set. If you do not press the F10 key while the message is available from Compaq. Memory Change Alerts Detects when DIMMs (dual inline memory modules) have been added, moved, or removed; notifies end-user and system administrator. ✎ For information on again, to access the utility. 3. Establishing a Setup Password Using Computer Setup Establishing a setup password through the Compaq Computer Setup Utilities menu. Deskpro Service Reference Guide 3-3 Cable Lock Provision Inhibits access to prevent unwanted configuration changes or component removal. add a cable...
...set. If you do not press the F10 key while the message is available from Compaq. Memory Change Alerts Detects when DIMMs (dual inline memory modules) have been added, moved, or removed; notifies end-user and system administrator. ✎ For information on again, to access the utility. 3. Establishing a Setup Password Using Computer Setup Establishing a setup password through the Compaq Computer Setup Utilities menu. Deskpro Service Reference Guide 3-3 Cable Lock Provision Inhibits access to prevent unwanted configuration changes or component removal. add a cable...
Deskpro Personal Computers Service Reference Guide
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... (ECC) memory errors, the computer displays a Local Alert message. The Prefailure Warranty for SMART hard drives allows you to run , test results are compliant with recommended actions. 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 SMART Hard Drive Fault Prediction The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before the modules actually fail. Should these modules, free of up the hard drive and replace it is a hardware and software feature that...
... (ECC) memory errors, the computer displays a Local Alert message. The Prefailure Warranty for SMART hard drives allows you to run , test results are compliant with recommended actions. 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 SMART Hard Drive Fault Prediction The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before the modules actually fail. Should these modules, free of up the hard drive and replace it is a hardware and software feature that...
Deskpro Personal Computers Service Reference Guide
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... various screen and configuration options, refer to Section 2.1.2, "Using Computer Setup Utilities." 3. This allows you have selected the "Blink LED during Energy Save" option in Computer Setup, the power-on light will blink once every second while the computer is in suspend. Select Power Æ Energy Saver Options. Set the power button configuration to either as desired. To access Display Properties, right-click on the screen. Access the Computer Setup Utilities menu. 2. Access the Computer Setup Utilities menu. 2. After configuring the power button...
... various screen and configuration options, refer to Section 2.1.2, "Using Computer Setup Utilities." 3. This allows you have selected the "Blink LED during Energy Save" option in Computer Setup, the power-on light will blink once every second while the computer is in suspend. Select Power Æ Energy Saver Options. Set the power button configuration to either as desired. To access Display Properties, right-click on the screen. Access the Computer Setup Utilities menu. 2. Access the Computer Setup Utilities menu. 2. After configuring the power button...
Deskpro Personal Computers Service Reference Guide
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... operating system other as the device 1, or secondary drive. C appendix HARD DRIVES Compaq Computer Corporation uses IDE hard disk drives that conform to provide support for IDE hard drives that are not in the hard drive parameter table. SMART The SMART IDE hard drives for the Compaq Deskpro Personal Computers have built-in the shadow RAM copy of the hard drive. Deskpro Service Reference Guide C-1 In this situation, one another. Automatic Soft-Drive Types An automatic soft-drive type...
... operating system other as the device 1, or secondary drive. C appendix HARD DRIVES Compaq Computer Corporation uses IDE hard disk drives that conform to provide support for IDE hard drives that are not in the hard drive parameter table. SMART The SMART IDE hard drives for the Compaq Deskpro Personal Computers have built-in the shadow RAM copy of the hard drive. Deskpro Service Reference Guide C-1 In this situation, one another. Automatic Soft-Drive Types An automatic soft-drive type...
Deskpro Personal Computers Service Reference Guide
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... memory. Screen Message 101-Option ROM Error Beeps* 1L, 1S Probable Cause System ROM checksum. 102-System Board Failure None DMA, timers, etc. 103-System Board Failure None DMA, timers, etc. 162-System Options 2S Configuration incorrect. Replace the system board. 1. Clear CMOS. 2. continued Deskpro Service Reference Guide D-1 Replace the system board. 1. Run Computer Setup (F10 Setup). Battery life is approximately 5 years. Reset the date and time under Control Panel. Check for proper placement of the CMOS jumper. If the problem persists, replace...
... memory. Screen Message 101-Option ROM Error Beeps* 1L, 1S Probable Cause System ROM checksum. 102-System Board Failure None DMA, timers, etc. 103-System Board Failure None DMA, timers, etc. 162-System Options 2S Configuration incorrect. Replace the system board. 1. Clear CMOS. 2. continued Deskpro Service Reference Guide D-1 Replace the system board. 1. Run Computer Setup (F10 Setup). Battery life is approximately 5 years. Reset the date and time under Control Panel. Check for proper placement of the CMOS jumper. If the problem persists, replace...
Deskpro Personal Computers Service Reference Guide
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... sets. 1. continued D-2 POST Error Messages in DIMM 1. Run Computer Setup (F10 Setup) or Windows utilities. 2. Replace the faulty memory module(s). 6. Try another memory socket. 3. POST Error Messages Continued Screen Message 164-Memory Size Error Beeps* 2S Probable Cause Memory configuration is incompatible with the chipset. 2. Ensure memory and continuity modules are installed properly. 3. RAM failure. 202-Memory Type Mismatch None 207-ECC Corrected Single 2S Bit Errors in the error type. Verify proper memory module type. 4. Try another memory...
... sets. 1. continued D-2 POST Error Messages in DIMM 1. Run Computer Setup (F10 Setup) or Windows utilities. 2. Replace the faulty memory module(s). 6. Try another memory socket. 3. POST Error Messages Continued Screen Message 164-Memory Size Error Beeps* 2S Probable Cause Memory configuration is incompatible with the chipset. 2. Ensure memory and continuity modules are installed properly. 3. RAM failure. 202-Memory Type Mismatch None 207-ECC Corrected Single 2S Bit Errors in the error type. Verify proper memory module type. 4. Try another memory...
Deskpro Personal Computers Service Reference Guide
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... with another device. Verify the monitor is attached and turned on. 4. Ensure that none of the keys are assigned to parallel port X. 1. Replace keyboard. 4. Reconfigure card resources and/or run Computer Setup (F10 Setup). 410-Audio Interrupt Conflict 2S IRQ address conflicts with computer turned off . 2. Reconnect the keyboard with another device. Recommended Action 1. Clear CMOS. 3. Reconnect keyboard with another device. Clear CMOS. 3. Reset the IRQ. 501-Display Adapter Failure * L = Long, S = Short 1L, 2S Graphics display controller. 1. Reset the...
... with another device. Verify the monitor is attached and turned on. 4. Ensure that none of the keys are assigned to parallel port X. 1. Replace keyboard. 4. Reconfigure card resources and/or run Computer Setup (F10 Setup). 410-Audio Interrupt Conflict 2S IRQ address conflicts with computer turned off . 2. Reconnect the keyboard with another device. Recommended Action 1. Clear CMOS. 3. Reconnect keyboard with another device. Clear CMOS. 3. Reset the IRQ. 501-Display Adapter Failure * L = Long, S = Short 1L, 2S Graphics display controller. 1. Reset the...
Deskpro Personal Computers Service Reference Guide
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.../or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Clear CMOS. 3. Disconnect additional drives. 6. continued D-6 POST Error Messages Run the Drive Protection System test available. 2. Back up contents and replace hard drive. 1771-Primary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to the primary address. 1. Check cables/jumper settings. 4. Clear CMOS. 3. Run Computer Setup (F10 Setup). 2. Run hard drive diagnostics. 5. Determine if hard drive...
.../or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Clear CMOS. 3. Disconnect additional drives. 6. continued D-6 POST Error Messages Run the Drive Protection System test available. 2. Back up contents and replace hard drive. 1771-Primary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to the primary address. 1. Check cables/jumper settings. 4. Clear CMOS. 3. Run Computer Setup (F10 Setup). 2. Run hard drive diagnostics. 5. Determine if hard drive...
Deskpro Personal Computers Service Reference Guide
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... Power Power Power None Red Red Power Red Power Red Power and Hard Drive Red Num Lock Caps Lock Scroll Lock Green Green Green LED Activity On 1 blink/second 1 blink/second 4 blinks/second On 1 blink/second 1 blink/2 or more seconds On Flashing Flashing Flashing State/Message Computer on Normal suspend mode Suspend to RAM Computer off CPU thermal shutdown CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide...
... Power Power Power None Red Red Power Red Power Red Power and Hard Drive Red Num Lock Caps Lock Scroll Lock Green Green Green LED Activity On 1 blink/second 1 blink/second 4 blinks/second On 1 blink/second 1 blink/2 or more seconds On Flashing Flashing Flashing State/Message Computer on Normal suspend mode Suspend to RAM Computer off CPU thermal shutdown CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide...
Deskpro Personal Computers Service Reference Guide
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... properly seated. System board hardware failure (prior to disable the network controller. If the problem persists, the real-time clock (RTC) battery may not be functional. Computer appears to the "Removal and Replacement Procedures" chapter in the product-specific MSG. Unlock the Smart Cover Lock using Computer Setup. 2. F-2 Troubleshooting Without Diagnostics Software control of the power button may need the FailSafe Key in an exceedingly hot environment or the fan is defective. Let...
... properly seated. System board hardware failure (prior to disable the network controller. If the problem persists, the real-time clock (RTC) battery may not be functional. Computer appears to the "Removal and Replacement Procedures" chapter in the product-specific MSG. Unlock the Smart Cover Lock using Computer Setup. 2. F-2 Troubleshooting Without Diagnostics Software control of the power button may need the FailSafe Key in an exceedingly hot environment or the fan is defective. Let...
Deskpro Personal Computers Service Reference Guide
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... mouse button and, if one has been set, type the password. 7. The cable connections are wrong. Press any key or type password. The RGB (Red, Green, Blue) input switch on . Refer to "FailSafe Boot Block ROM" in close proximity, move the mouse to be too close to the electrical outlet. 4. Blurry display or requested resolution cannot be sure that the video cable is incorrectly set. A screen blanking utility may be installed...
... mouse button and, if one has been set, type the password. 7. The cable connections are wrong. Press any key or type password. The RGB (Red, Green, Blue) input switch on . Refer to "FailSafe Boot Block ROM" in close proximity, move the mouse to be too close to the electrical outlet. 4. Blurry display or requested resolution cannot be sure that the video cable is incorrectly set. A screen blanking utility may be installed...
Deskpro Personal Computers Service Reference Guide
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.... If the drive is listed within Computer Setup. Specific details of bad sectors. If necessary, reformat the hard disk. Second Ultra ATA hard drive does not perform optimally. F-6 Troubleshooting Without Diagnostics Use a utility to start from the hard drive but the hard drive may not have been damaged. Check drive jumper settings. Disk transaction problem. In Windows 95 and 98, run the diagnostics, the test results are presented in the following table: Problem Hard drive error occurs. Cable could be loose...
.... If the drive is listed within Computer Setup. Specific details of bad sectors. If necessary, reformat the hard disk. Second Ultra ATA hard drive does not perform optimally. F-6 Troubleshooting Without Diagnostics Use a utility to start from the hard drive but the hard drive may not have been damaged. Check drive jumper settings. Disk transaction problem. In Windows 95 and 98, run the diagnostics, the test results are presented in the following table: Problem Hard drive error occurs. Cable could be loose...
Deskpro Personal Computers Service Reference Guide
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... loaded. Network drivers are operating correctly. 3. Under the Computer Setup Advanced menu, change the resource settings for the board. Run Computer Setup and enable network controller. Reinstall network drivers. 5. There is securely attached to the network connector and that the device is disabled. continued F-10 Troubleshooting Without Diagnostics link LED does not apply to enable Remote Wakeup. Network driver is configured for AUI connection; The cable is not securely connected or is not set up properly. In Windows 95, 98, or Windows NT...
... loaded. Network drivers are operating correctly. 3. Under the Computer Setup Advanced menu, change the resource settings for the board. Run Computer Setup and enable network controller. Reinstall network drivers. 5. There is securely attached to the network connector and that the device is disabled. continued F-10 Troubleshooting Without Diagnostics link LED does not apply to enable Remote Wakeup. Network driver is configured for AUI connection; The cable is not securely connected or is not set up properly. In Windows 95, 98, or Windows NT...
Using Network Communications Compaq Deskpro Family of Personal Computers
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... a remote location, through the use of supported PC LAN management tools. For more information on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com. Select models do not include a NIC. The Remote Management Administrators Guide is included with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. The computer can send hardware and operating system failure alerts over the network...
... a remote location, through the use of supported PC LAN management tools. For more information on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com. Select models do not include a NIC. The Remote Management Administrators Guide is included with integrated or preinstalled network interface controllers (NIC) and network device drivers are network-ready. The computer can send hardware and operating system failure alerts over the network...
