Presario 1600XL Series Maintenance and Service Guide
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... (Shipping Configuration) Direct Memory Access Controller Programmable Interrupt Controller System Timer Standard 101/102-Key or Microsoft Natural Keyboard System speaker ACPI Embedded Controller Standard 101/102-Key or Microsoft Natural Keyboard ACPI Embedded Controller System CMOS/Real Time Clock Direct Memory Access Controller Programmable Interrupt Controller Direct Memory Access Controller Numeric Data Processor VIA Bus Master PCI IDE Controller Secondary IDE controller (dual fifo) VIA Bus Master PCI IDE controller Primary IDE controller (dual fifo) Gameport Joystick Compaq 56K...
... (Shipping Configuration) Direct Memory Access Controller Programmable Interrupt Controller System Timer Standard 101/102-Key or Microsoft Natural Keyboard System speaker ACPI Embedded Controller Standard 101/102-Key or Microsoft Natural Keyboard ACPI Embedded Controller System CMOS/Real Time Clock Direct Memory Access Controller Programmable Interrupt Controller Direct Memory Access Controller Numeric Data Processor VIA Bus Master PCI IDE Controller Secondary IDE controller (dual fifo) VIA Bus Master PCI IDE controller Primary IDE controller (dual fifo) Gameport Joystick Compaq 56K...
Presario 1600XL Series Maintenance and Service Guide
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... 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting This section covers troubleshooting information for the Compaq Presario 1800 Series Portable...
... 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting This section covers troubleshooting information for the Compaq Presario 1800 Series Portable...
Presario 1600XL Series Maintenance and Service Guide
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... Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Models and Features Controls and Lights Internet Zone Buttons and Lights Front Bezel Components Left Side Components Right Side Components Bottom of Unit Rear Connectors QuikDock Components QuikDock Connectors Power Management for Windows 98 Products Description Power Management for Windows 98 The following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Changes in operating temperature q Type and number of installed PC Cards...
... Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Models and Features Controls and Lights Internet Zone Buttons and Lights Front Bezel Components Left Side Components Right Side Components Bottom of Unit Rear Connectors QuikDock Components QuikDock Connectors Power Management for Windows 98 Products Description Power Management for Windows 98 The following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Changes in operating temperature q Type and number of installed PC Cards...
Presario 1600XL Series Maintenance and Service Guide
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... damages the pack, makes it unusable, and exposes potentially harmful battery components. There are used in the battery compartment. During removal please keep respective screws with TouchPad Keyboard Status/Internet Zone Cover Internet Button Board Heatspreader Modem Hard Drive DisqPlay Module Processor CD or DVD Drive Display Panel Assembly Upper CPU Cover Fan Assembly RTC Battery Diskette Drive Battery Charger Board Speaker Assembly System Board Memory Module Removal Sequence Preparing the Computer for Disassembly Before beginning Removal & Replacement Procedures, complete the...
... damages the pack, makes it unusable, and exposes potentially harmful battery components. There are used in the battery compartment. During removal please keep respective screws with TouchPad Keyboard Status/Internet Zone Cover Internet Button Board Heatspreader Modem Hard Drive DisqPlay Module Processor CD or DVD Drive Display Panel Assembly Upper CPU Cover Fan Assembly RTC Battery Diskette Drive Battery Charger Board Speaker Assembly System Board Memory Module Removal Sequence Preparing the Computer for Disassembly Before beginning Removal & Replacement Procedures, complete the...
Presario 1600XL Series Maintenance and Service Guide
Page 84
..., 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Preliminary Steps Before running POST with and without the external device connected. 5. Ensure that you are completed, you do not want to test it or use it to...
..., 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Preliminary Steps Before running POST with and without the external device connected. 5. Ensure that you are completed, you do not want to test it or use it to...
Presario 1600XL Series Maintenance and Service Guide
Page 85
..., and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Clearing the Power-On Password Clearing the power-on password also NOTE: removes all Setup attributes that the power-on the computer to the CD/DVD connector.) Not shown in the CMOS. If it by performing the...
..., and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Clearing the Power-On Password Clearing the power-on password also NOTE: removes all Setup attributes that the power-on the computer to the CD/DVD connector.) Not shown in the CMOS. If it by performing the...
Presario 1600XL Series Maintenance and Service Guide
Page 86
...: Turn off . 3. Memory test data error 1. XX000YZZ RAM Replace the system failure board. Replace the memory modules. 2. Replace the TouchPad or mouse. 3. Replace the hard drive. As soon as the Compaq logo appears press the ESC key to clear the logo and display the POST messages as they occur. Replace the system board. Replace the system board. 301-Keyboard Error Probable Cause Recommended Action Keyboard failure 1. Replace the system board. 601-Diskette Controller Error Probable Cause Mismatch in drive type or failure in drive type Run Computer Setup...
...: Turn off . 3. Memory test data error 1. XX000YZZ RAM Replace the system failure board. Replace the memory modules. 2. Replace the TouchPad or mouse. 3. Replace the hard drive. As soon as the Compaq logo appears press the ESC key to clear the logo and display the POST messages as they occur. Replace the system board. Replace the system board. 301-Keyboard Error Probable Cause Recommended Action Keyboard failure 1. Replace the system board. 601-Diskette Controller Error Probable Cause Mismatch in drive type or failure in drive type Run Computer Setup...
Presario 1600XL Series Maintenance and Service Guide
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... Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Compaq Diagnostics Compaq Diagnostics are tested. Run Computer Checkup and select to save a log of the following utilities: q Computer Checkup (TEST) q View System Information (INSPECT) q Prepare Computer for a Compaq Service Call (RemotePaq) If you have installed or connected devices...
... Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Compaq Diagnostics Compaq Diagnostics are tested. Run Computer Checkup and select to save a log of the following utilities: q Computer Checkup (TEST) q View System Information (INSPECT) q Prepare Computer for a Compaq Service Call (RemotePaq) If you have installed or connected devices...
Presario 1600XL Series Maintenance and Service Guide
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... in transit. 2. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Contacting Compaq Support Obtain the following information...
... in transit. 2. Presario 1600 Series Models: 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144, 1600-XL145, 1600-XL146, 1600-XL147, and 1600-XL150 Before You Begin Specifications Removal Sequence Product Description Battery Operations Troubleshooting Parts Catalog Pin Assignments MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Contacting Compaq Support Obtain the following information...
Presario 1600XL Series Maintenance and Service Guide
Page 89
... change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits Diskette drive/media ID 699-xx error 1. Verify that the speakers are loaded and properly installed. 4. Replace the system test failed board and retest. 1705- Disconnect external monitor and test with internal LCD display. 3. Verify that drivers are connected. 3. Top of Page Audio Test Error Codes Error Code Description Recommended Action 3206- Check port and IRQ configuration. 5. Run the Configuration and Diagnostics Utilities. 2. Top of Page Keyboard Test Error Codes...
... change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits Diskette drive/media ID 699-xx error 1. Verify that the speakers are loaded and properly installed. 4. Replace the system test failed board and retest. 1705- Disconnect external monitor and test with internal LCD display. 3. Verify that drivers are connected. 3. Top of Page Audio Test Error Codes Error Code Description Recommended Action 3206- Check port and IRQ configuration. 5. Run the Configuration and Diagnostics Utilities. 2. Top of Page Keyboard Test Error Codes...
Presario 1600XL Series Maintenance and Service Guide
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q Verify that all power sources before removing the keyboard cover or the display bezel. WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all required device drivers are connected properly to be displayed on : Audio Battery DVD or CD drive Display Hard drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric keypad Since symptoms can appear to the suspected defective parts. Before Replacing Parts Verify that cables are installed. q Run Computer Setup after connecting external devices. q Verify that may be ...
q Verify that all power sources before removing the keyboard cover or the display bezel. WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all required device drivers are connected properly to be displayed on : Audio Battery DVD or CD drive Display Hard drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric keypad Since symptoms can appear to the suspected defective parts. Before Replacing Parts Verify that cables are installed. q Run Computer Setup after connecting external devices. q Verify that may be ...
Presario 1600XL Series Maintenance and Service Guide
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... following table. Screen save any key or touch the TouchPad. If computer is disconnected from the Compaq Diagnostics diskette. appears on . Internal display Display is displayed on . when the unit Defective is for memory problems are listed in drive A. Defective display panel. Replace the system board. Defective inverter board. Replace the display assembly. Top of new external device is not seated properly. This failure is powered display up.** cable. board. appears on is numeric connected to a software application, check...
... following table. Screen save any key or touch the TouchPad. If computer is disconnected from the Compaq Diagnostics diskette. appears on . Internal display Display is displayed on . when the unit Defective is for memory problems are listed in drive A. Defective display panel. Replace the system board. Defective inverter board. Replace the display assembly. Top of new external device is not seated properly. This failure is powered display up.** cable. board. appears on is numeric connected to a software application, check...
Presario 1600XL Series Maintenance and Service Guide
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...Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Solving PC Card Problems The following table lists some common causes and solutions for a network is not connected to the electrical outlet. Ensure that is turned down. PC Card drivers Double click the are not installed. If PC Card or drivers are disabled...
...Parts Catalog Specifications Battery Operations Pin Assignments Removal Sequence Troubleshooting MSG Index Preliminary Steps Clearing the Power-On Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support Troubleshooting Solving PC Card Problems The following table lists some common causes and solutions for a network is not connected to the electrical outlet. Ensure that is turned down. PC Card drivers Double click the are not installed. If PC Card or drivers are disabled...
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
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...Fixed disk drive error. 1 does not support DMA Mode. 1740-Fixed Disk None Fixed disk drive error. 0 failed Set Block Mode command 1741-Fixed Disk None Fixed disk drive error. 1 failed Set Block Mode command Action Ensure that supports virtual mode memory services. Run the System Configuration Utility and correct. None System attempted to system board connector. Run Diagnostics. 3-14 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem 1703-SCSI None Incorrect cabling. Internal SCSI cable not...
...Fixed disk drive error. 1 does not support DMA Mode. 1740-Fixed Disk None Fixed disk drive error. 0 failed Set Block Mode command 1741-Fixed Disk None Fixed disk drive error. 1 failed Set Block Mode command Action Ensure that supports virtual mode memory services. Run the System Configuration Utility and correct. None System attempted to system board connector. Run Diagnostics. 3-14 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem 1703-SCSI None Incorrect cabling. Internal SCSI cable not...
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
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... of Problem 1789-Drive Not None Cable or hard drive Responding, failure. Interim Recovery Mode will remain disabled. Check the cable connections. 2. Run the System Configuration Utility and Diagnostics and correct. drive array will be enabled if configured for fault tolerance. 1790-Disk 0 None Hard drive error or Configuration wrong drive type. Error 1791-Disk 1 Error None Hard drive error or wrong drive type. If cables are not responding - Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide Select "F1" to replace the drives now...
... of Problem 1789-Drive Not None Cable or hard drive Responding, failure. Interim Recovery Mode will remain disabled. Check the cable connections. 2. Run the System Configuration Utility and Diagnostics and correct. drive array will be enabled if configured for fault tolerance. 1790-Disk 0 None Hard drive error or Configuration wrong drive type. Error 1791-Disk 1 Error None Hard drive error or wrong drive type. If cables are not responding - Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide Select "F1" to replace the drives now...
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
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Compaq Diagnostics software is detected during the Power-On Self-Test (POST). The following steps before starting problem isolation procedures: 1. Do not disconnect the printer if you encounter an error condition, complete the following options are available from the Diagnostics and Utilities menu: s Test Computer s Inspect Computer s Upgrade Firmware s Remote Utilities s Diagnose Drive Array Diagnostic error codes are applicable to correct the problem. Diagnostics and Utilities are located on the system partition on the hard drive and must be...
Compaq Diagnostics software is detected during the Power-On Self-Test (POST). The following steps before starting problem isolation procedures: 1. Do not disconnect the printer if you encounter an error condition, complete the following options are available from the Diagnostics and Utilities menu: s Test Computer s Inspect Computer s Upgrade Firmware s Remote Utilities s Diagnose Drive Array Diagnostic error codes are applicable to correct the problem. Diagnostics and Utilities are located on the system partition on the hard drive and must be...
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
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.... Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide For local (attended) servers located onsite, you cannot enable the ASR-2 timer without loading the Compaq Health Driver. Some of the console's features include: s Accessible using ANSI terminal s Operates independently of the operating system s Provides for 5 minutes reduces the server downtime and allows the server to start the operating system. The allowable settings are installed on the server support. This information can set the software error recovery...
.... Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide For local (attended) servers located onsite, you cannot enable the ASR-2 timer without loading the Compaq Health Driver. Some of the console's features include: s Accessible using ANSI terminal s Operates independently of the operating system s Provides for 5 minutes reduces the server downtime and allows the server to start the operating system. The allowable settings are installed on the server support. This information can set the software error recovery...
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Page 146
... restart the server remotely from Compaq Insight Manager, Compaq Utilities loads the appropriate remote services so that you select Boot to all the utilities on the system partition that might have the following management features that remote access is set to all peripherals. Provides a complete system reset to Compaq Utilities from Compaq Insight Manager while the operating system is loaded. Also allows you to update the server's firmware remotely. If network status is enabled, network support is running. Provides remote diagnostic capability...
... restart the server remotely from Compaq Insight Manager, Compaq Utilities loads the appropriate remote services so that you select Boot to all the utilities on the system partition that might have the following management features that remote access is set to all peripherals. Provides a complete system reset to Compaq Utilities from Compaq Insight Manager while the operating system is loaded. Also allows you to update the server's firmware remotely. If network status is enabled, network support is running. Provides remote diagnostic capability...
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
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...1-2 Connectors ProLiant 1200 4-5 ProLiant 1600 4-2 Country kits, spares part numbers 1-4 Critical error log messages 3-56 D Diagnostics (DIAGS) software 3-17 test error codes 3-18 DIMMs expansion board sockets 2-29 removing and replacing 2-30 specifications 5-4 upgrade combinations ProLiant 1200 2-32 ProLiant 1600 2-32 Diskette drive cable folding and routing diagram 2-14 removing and replacing 2-13 specifications 5-5 test error codes 3-22 Drive Array Advanced Diagnostics (DAAD) diagnostic messages 3-33 starting 3-32 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
...1-2 Connectors ProLiant 1200 4-5 ProLiant 1600 4-2 Country kits, spares part numbers 1-4 Critical error log messages 3-56 D Diagnostics (DIAGS) software 3-17 test error codes 3-18 DIMMs expansion board sockets 2-29 removing and replacing 2-30 specifications 5-4 upgrade combinations ProLiant 1200 2-32 ProLiant 1600 2-32 Diskette drive cable folding and routing diagram 2-14 removing and replacing 2-13 specifications 5-5 test error codes 3-22 Drive Array Advanced Diagnostics (DAAD) diagnostic messages 3-33 starting 3-32 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
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... Support Software CD-ROM 2-1, 3-2 Spares Parts List 1-3 Specifications CD-ROM drive 5-6 DIMMs 5-4 diskette drive 5-5 power supply ProLiant 1200 5-4 ProLiant 1600 5-3 system unit 5-2 Static electricity 2-1 Switch settings 4-9 Symbols in equipment 2-2 System Configuration Utility 2-1, 3-2 System I/O board cage, removing and replacing 2-16 components 4-7 rear connectors 4-8 spares part number 1-3 system maintenance switch 4-9 System unit, specifications 5-2 T Terminator board removing and replacing 2-23 spares part number 1-3 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service...
... Support Software CD-ROM 2-1, 3-2 Spares Parts List 1-3 Specifications CD-ROM drive 5-6 DIMMs 5-4 diskette drive 5-5 power supply ProLiant 1200 5-4 ProLiant 1600 5-3 system unit 5-2 Static electricity 2-1 Switch settings 4-9 Symbols in equipment 2-2 System Configuration Utility 2-1, 3-2 System I/O board cage, removing and replacing 2-16 components 4-7 rear connectors 4-8 spares part number 1-3 system maintenance switch 4-9 System unit, specifications 5-2 T Terminator board removing and replacing 2-23 spares part number 1-3 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service...