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USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
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...Document 4 Overview of the Cisco Small Business IP Phones 6 Caring for Your Phone 7 Getting to Know the Cisco SPA 301 7 Getting to Know the Cisco SPA 303 9 Softkey Buttons 11 Using Keypad Shortcuts 12 Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14... Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
...Document 4 Overview of the Cisco Small Business IP Phones 6 Caring for Your Phone 7 Getting to Know the Cisco SPA 301 7 Getting to Know the Cisco SPA 303 9 Softkey Buttons 11 Using Keypad Shortcuts 12 Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14... Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
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...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
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Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
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...enabled. NOTE The Cisco Small Business IP Phone features vary, depending on the type of the Cisco Small Business IP Phones, page 6 • Getting to Know the Cisco SPA 301, page...Cisco Small Business IP Phone with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series. If you are using the Cisco Small Business IP Phones with a Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system, see the Cisco Small Business IP Phone SPA 30X (SIP) User Guide. This document describes using your Cisco Small Business IP Phone. Cisco Small Business...
...enabled. NOTE The Cisco Small Business IP Phone features vary, depending on the type of the Cisco Small Business IP Phones, page 6 • Getting to Know the Cisco SPA 301, page...Cisco Small Business IP Phone with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series. If you are using the Cisco Small Business IP Phones with a Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system, see the Cisco Small Business IP Phone SPA 30X (SIP) User Guide. This document describes using your Cisco Small Business IP Phone. Cisco Small Business...
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... Chapter 3 Using Basic Phone Functions Chapter 4 Using Advanced Phone Features Appendix A Where to configure advanced features on using your Cisco Small Business IP phone. It includes the following sections: This chapter describes how to Go From Here Description This chapter provides an overview... of this document and basic information about your phone's basic functions. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Cisco provides a wide range of resources to many of these resources. This chapter provides an overview of...
... Chapter 3 Using Basic Phone Functions Chapter 4 Using Advanced Phone Features Appendix A Where to configure advanced features on using your Cisco Small Business IP phone. It includes the following sections: This chapter describes how to Go From Here Description This chapter provides an overview... of this document and basic information about your phone's basic functions. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Cisco provides a wide range of resources to many of these resources. This chapter provides an overview of...
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... over Internet Protocol) phones that allow them to be linked to the computer network. Unlike traditional phones, Cisco Small Business IP phones require a separate power source. Getting Started Overview of the Cisco Small Business IP Phones 1 Overview of the Cisco Small Business IP Phones The Cisco Small Business IP Phones are listed in Appendix A, "Where to Go From Here." Documents for using...
... over Internet Protocol) phones that allow them to be linked to the computer network. Unlike traditional phones, Cisco Small Business IP phones require a separate power source. Getting Started Overview of the Cisco Small Business IP Phones 1 Overview of the Cisco Small Business IP Phones The Cisco Small Business IP Phones are listed in Appendix A, "Where to Go From Here." Documents for using...
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... or water. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4... dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone ...
... or water. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4... dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone ...
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Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button Press to place a call on hold . • Red (series of two .... Push to the Off position to turn the ringer off. 4 Messages button Press to access voice mail (must be set up to dial phone numbers. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 When the phone is on the phone). 8 Keypad Use to place or answer a call. 2 Message Waiting/ The LED...
Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button Press to place a call on hold . • Red (series of two .... Push to the Off position to turn the ringer off. 4 Messages button Press to access voice mail (must be set up to dial phone numbers. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 When the phone is on the phone). 8 Keypad Use to place or answer a call. 2 Message Waiting/ The LED...
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Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
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Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 A flashing mute button indicates the network connection cannot be programmed by your phone administrator). 8 Hold button Press ...), access your call history, and set up by your phone administrator to perform functions such as call forwarding). 10 Mute button Press to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is active or in use...
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 A flashing mute button indicates the network connection cannot be programmed by your phone administrator). 8 Hold button Press ...), access your call history, and set up by your phone administrator to perform functions such as call forwarding). 10 Mute button Press to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is active or in use...
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... on your phone, and you may be available on or off the phone), or ringer volume (when the handset is on your phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Use to a company number, or that access a specialized program that may have all calls... edit numbers or letters. Button CallBac. Selects an item to increase the volume and - You may vary depending on your phone when a busy or unavailable party becomes available. Forwards all of these softkey buttons on an extension by discovering the number of the handset, headset, speaker (...
... on your phone, and you may be available on or off the phone), or ringer volume (when the handset is on your phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Use to a company number, or that access a specialized program that may have all calls... edit numbers or letters. Button CallBac. Selects an item to increase the volume and - You may vary depending on your phone when a busy or unavailable party becomes available. Forwards all of these softkey buttons on an extension by discovering the number of the handset, headset, speaker (...
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Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out of recently dialed numbers. Using Keypad Shortcuts When using ... confirms an action in to any physical phone and retrieve your ring settings, press the Setup button, then press 3 for Settings and 2 for Ring Type. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Selects the highlighted item on another extension by entering the extension number. Enters a submenu and when pressed...
Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out of recently dialed numbers. Using Keypad Shortcuts When using ... confirms an action in to any physical phone and retrieve your ring settings, press the Setup button, then press 3 for Settings and 2 for Ring Type. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Selects the highlighted item on another extension by entering the extension number. Enters a submenu and when pressed...
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2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27 Before You ... 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13
2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27 Before You ... 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13
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..., use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on the back of the handset (not shown). STEP 3 Insert the other end of the power cord into the port at the bottom of the unit. Cisco Small Business IP Phone SPA 30X... User Guide (SPCP) 14 Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections Connecting the Handset STEP...
..., use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on the back of the handset (not shown). STEP 3 Insert the other end of the power cord into the port at the bottom of the unit. Cisco Small Business IP Phone SPA 30X... User Guide (SPCP) 14 Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections Connecting the Handset STEP...
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... of the WBP54G to the back of the IP phone base station into the appropriate device, such as a network switch, on the IP phone base. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 STEP 2 Insert the other end of the WBP54G. See Appendix A, "Where to the power port on ... into the power port of the Ethernet cable into the slot marked "WAN." STEP 4 Plug the IP phone power adapter into the network port on cisco.com. See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on the phone body marked "WAN" (labeled 3 in Figure 2). ...
... of the WBP54G to the back of the IP phone base station into the appropriate device, such as a network switch, on the IP phone base. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 STEP 2 Insert the other end of the WBP54G. See Appendix A, "Where to the power port on ... into the power port of the Ethernet cable into the slot marked "WAN." STEP 4 Plug the IP phone power adapter into the network port on cisco.com. See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on the phone body marked "WAN" (labeled 3 in Figure 2). ...
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... cord through the cable slot (labeled 4 in Figure 3). STEP 4 Insert the other end of the handset (not shown). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of the IP phone power adapter...in Figure 3). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the phone cord into an electrical outlet. STEP 2 Insert the long end of the unit. Cisco Small Business IP Phone SPA 30X User...
... cord through the cable slot (labeled 4 in Figure 3). STEP 4 Insert the other end of the handset (not shown). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of the IP phone power adapter...in Figure 3). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the phone cord into an electrical outlet. STEP 2 Insert the long end of the unit. Cisco Small Business IP Phone SPA 30X User...
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... See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on Cisco.com for Phone Adapters to connect the IP phone to the phone when it is operating wirelessly. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 STEP 4 Plug the IP phone power ...adapter into the power port of the WBP54G to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory....
... See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on Cisco.com for Phone Adapters to connect the IP phone to the phone when it is operating wirelessly. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 STEP 4 Plug the IP phone power ...adapter into the power port of the WBP54G to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory....
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... websites: http://www.plantronics.com http://www.jabra.com Each brand and type of headset may require different steps for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 For the latest supported models, contact your PC. (Optional) Connecting Wired and Wireless Headsets ... port on your reseller. STEP 2 Slide the bottom tabs into the upper stand slots. Consult the documentation for your phone (optional): NOTE Cisco does not recommend connecting a PC to the network port on the back of the Ethernet cable to the phone when it is operating wirelessly....
... websites: http://www.plantronics.com http://www.jabra.com Each brand and type of headset may require different steps for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 For the latest supported models, contact your PC. (Optional) Connecting Wired and Wireless Headsets ... port on your reseller. STEP 2 Slide the bottom tabs into the upper stand slots. Consult the documentation for your phone (optional): NOTE Cisco does not recommend connecting a PC to the network port on the back of the Ethernet cable to the phone when it is operating wirelessly....
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connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.
connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.