Administration Guide
Page 7
... the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7975G 4-1 Displaying...
... the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7975G 4-1 Displaying...
Administration Guide
Page 8
... Wideband Codec 6-6 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Touchscreen 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14640-01
... Wideband Codec 6-6 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Touchscreen 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14640-01
Administration Guide
Page 9
... Settings 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 ix
... Settings 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 ix
Administration Guide
Page 12
...; Cisco Unified IP Phone 7975 Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for Cisco Unified Communications Manager 6.1 xii OL-14640-01 Appendix A, "Providing Information to Users Via a Website" Provides suggestions for troubleshooting the Cisco Unified IP Phone. Appendix D, "Technical Specifications" Provides technical specifications of the Cisco Unified IP Phone. Preface...
...; Cisco Unified IP Phone 7975 Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for Cisco Unified Communications Manager 6.1 xii OL-14640-01 Appendix A, "Providing Information to Users Via a Website" Provides suggestions for troubleshooting the Cisco Unified IP Phone. Appendix D, "Technical Specifications" Provides technical specifications of the Cisco Unified IP Phone. Preface...
Administration Guide
Page 36
...; External power supply 2. Guide. 1-22 Cisco Unified IP Phone 7975G Administration Guide for Installing the Cisco Unified IP Phone 7975G Task Purpose For More Information 1. Phone" section on page 3-12. Add one or two 7914 Expansion Modules to the power. Some tasks are optional, depending on page 3-8. Add one or two Cisco Unified IP Phone Extends functionality to a Cisco Expansion Module 7914s to a SCCP Cisco Unified Unified IP Phone by Refer to the sources in...
...; External power supply 2. Guide. 1-22 Cisco Unified IP Phone 7975G Administration Guide for Installing the Cisco Unified IP Phone 7975G Task Purpose For More Information 1. Phone" section on page 3-12. Add one or two 7914 Expansion Modules to the power. Some tasks are optional, depending on page 3-8. Add one or two Cisco Unified IP Phone Extends functionality to a Cisco Expansion Module 7914s to a SCCP Cisco Unified Unified IP Phone by Refer to the sources in...
Administration Guide
Page 53
... Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 3-1 3 C H A P T E R Setting Up the Cisco Unified IP Phone This chapter includes the following topics, which help you install the Cisco Unified IP Phone 7975G on an IP telephony network: • Before You Begin, page 3-1 • Understanding the Cisco Unified IP Phone 7975G Components, page 3-3 • Installing the Cisco Unified IP Phone, page 3-6 • Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 3-8 • Adjusting the Placement of the Cisco Unified...
... Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 3-1 3 C H A P T E R Setting Up the Cisco Unified IP Phone This chapter includes the following topics, which help you install the Cisco Unified IP Phone 7975G on an IP telephony network: • Before You Begin, page 3-1 • Understanding the Cisco Unified IP Phone 7975G Components, page 3-3 • Installing the Cisco Unified IP Phone, page 3-6 • Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 3-8 • Adjusting the Placement of the Cisco Unified...
Administration Guide
Page 59
... Connector 3 Power cable with AC wall plug 4 Network port 5 Access port 6 Handset port 7 Headset port Related Topics • Before You Begin, page 3-1 • Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) • Adjusting the Placement of the Cisco Unified IP Phone, page 3-9 • Configuring Startup Network Settings, page 3-13 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 3-7
... Connector 3 Power cable with AC wall plug 4 Network port 5 Access port 6 Handset port 7 Headset port Related Topics • Before You Begin, page 3-1 • Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) • Adjusting the Placement of the Cisco Unified IP Phone, page 3-9 • Configuring Startup Network Settings, page 3-13 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 3-7
Administration Guide
Page 60
... Expansion Module in Cisco Unified Communications Manager. Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) Chapter 3 Setting Up the Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 can be attached to an SCCP Cisco Unified IP Phone 7975G to extend the number of the following procedure. • After the phone is not compatible with SIP phones. See the "Modifying Phone Button Templates" section on an SCCP Cisco Unified IP Phone...
... Expansion Module in Cisco Unified Communications Manager. Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) Chapter 3 Setting Up the Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 can be attached to an SCCP Cisco Unified IP Phone 7975G to extend the number of the following procedure. • After the phone is not compatible with SIP phones. See the "Modifying Phone Button Templates" section on an SCCP Cisco Unified IP Phone...
Administration Guide
Page 61
...slot on page A-3 for Cisco Unified Communications Manager 6.1 3-9 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for more information. Chapter 3 Setting Up the Cisco Unified IP Phone Adjusting the Placement of the Cisco Unified IP Phone Note Refer users to their Cisco Unified Communications Manager User Options ...several different angles in the footstand adjustment button. Securing the Phone with a Cable Lock You can fit into the security slot on the Cisco Unified IP Phone Expansion Module 7914. Compatible laptop cable locks include the Kensington laptop cable ...
...slot on page A-3 for Cisco Unified Communications Manager 6.1 3-9 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for more information. Chapter 3 Setting Up the Cisco Unified IP Phone Adjusting the Placement of the Cisco Unified IP Phone Note Refer users to their Cisco Unified Communications Manager User Options ...several different angles in the footstand adjustment button. Securing the Phone with a Cable Lock You can fit into the security slot on the Cisco Unified IP Phone Expansion Module 7914. Compatible laptop cable locks include the Kensington laptop cable ...
Administration Guide
Page 129
... you can access this screen at any time, even if the phone has not finished starting up. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 7-3 For more information, see the "Expansion Module(s) Screen (SCCP Phones Only)" section on page 7-11. You can take to the phone. Select Status. Table 7-2 describes the status messages that the...
... you can access this screen at any time, even if the phone has not finished starting up. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 7-3 For more information, see the "Expansion Module(s) Screen (SCCP Phones Only)" section on page 7-11. You can take to the phone. Select Status. Table 7-2 describes the status messages that the...
Administration Guide
Page 137
... was invalid or unsupported OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 7-11 Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-4 Firmware Version Information Item Load File App Load ID JVM Load ID OS Load ID Boot Load ID Expansion Module 1 Expansion Module 2 DSP Load ID Description Load file running...
... was invalid or unsupported OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 7-11 Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-4 Firmware Version Information Item Load File App Load ID JVM Load ID OS Load ID Boot Load ID Expansion Module 1 Expansion Module 2 DSP Load ID Description Load file running...
Administration Guide
Page 138
... screen displays counters statistics and voice-quality metrics in the receiving voice stream (RTP streaming audio). 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14640-01 Select Call Statistics. A single call can also remotely view the call... 2 Step 3 Press the Settings button. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-5 Expansion Module Statistics (continued) Item TX Retransmit TX Buffer Full Description Number of packets that are not available on hold, the ...
... screen displays counters statistics and voice-quality metrics in the receiving voice stream (RTP streaming audio). 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14640-01 Select Call Statistics. A single call can also remotely view the call... 2 Step 3 Press the Settings button. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-5 Expansion Module Statistics (continued) Item TX Retransmit TX Buffer Full Description Number of packets that are not available on hold, the ...
Administration Guide
Page 144
... of the firmware running on the phone Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Hardware Revision Revision value of the phone hardware Serial Number Serial number of the phone Model Number Model number of the phone • Serial Number-Displays the...
... of the firmware running on the phone Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Hardware Revision Revision value of the phone hardware Serial Number Serial number of the phone Model Number Model number of the phone • Serial Number-Displays the...
Administration Guide
Page 157
... Cisco Unified IP Phone Resets Unexpectedly, page 9-6 • Troubleshooting Cisco Unified IP Phone Security, page 9-9 • General Troubleshooting Tips, page 9-10 • General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 9-14 • Resetting or Restoring the Cisco Unified IP Phone,...-01 Cisco Unified IP Phone 7975G Administration Guide for More Troubleshooting Information, page 9-18 • Cleaning the Cisco Unified IP Phone, page 9-19 Resolving Startup Problems After installing a Cisco Unified IP Phone into your phone. That...
... Cisco Unified IP Phone Resets Unexpectedly, page 9-6 • Troubleshooting Cisco Unified IP Phone Security, page 9-9 • General Troubleshooting Tips, page 9-10 • General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 9-14 • Resetting or Restoring the Cisco Unified IP Phone,...-01 Cisco Unified IP Phone 7975G Administration Guide for More Troubleshooting Information, page 9-18 • Cleaning the Cisco Unified IP Phone, page 9-19 Resolving Startup Problems After installing a Cisco Unified IP Phone into your phone. That...
Administration Guide
Page 170
... the Cisco Unified IP Phone Expansion Module 7914. Verify that all of the cable connections are two methods for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-15 • Performing a Factory Reset, page 9-15 9-14 Cisco Unified IP Phone 7975G Administration Guide for the Cisco Unified IP Phone Expansion Module 7914. IP Phone Expansion Module 7914. Verify that the Cisco Unified IP Phone Expansion Module 7914 is configured in Cisco Unified Communications Manager. Resetting or Restoring the Cisco Unified IP Phone There...
... the Cisco Unified IP Phone Expansion Module 7914. Verify that all of the cable connections are two methods for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-15 • Performing a Factory Reset, page 9-15 9-14 Cisco Unified IP Phone 7975G Administration Guide for the Cisco Unified IP Phone Expansion Module 7914. IP Phone Expansion Module 7914. Verify that the Cisco Unified IP Phone Expansion Module 7914 is configured in Cisco Unified Communications Manager. Resetting or Restoring the Cisco Unified IP Phone There...
Administration Guide
Page 186
... Logs and Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" Cisco Unified Communications Manager Assistant User Guide Cisco Unified Communications Manager Features and Services Guide Cisco Unified Communications Manager Attendant Console User Guide Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco VT Advantage User Guide Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 B-4 OL-14640-01
... Logs and Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" Cisco Unified Communications Manager Assistant User Guide Cisco Unified Communications Manager Features and Services Guide Cisco Unified Communications Manager Attendant Console User Guide Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco VT Advantage User Guide Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 B-4 OL-14640-01
Administration Guide
Page 194
... registering 2-8 registering with Cisco Unified CallManager 2-11 registering with Cisco Unified Communications Manager 2-9 resetting 9-14 supported networking protocols 1-4 technical specifications D-1 troubleshooting 9-1 using LDAP directories 5-15 web page 8-1 Cisco Unified IP Phone Expansion Module 7914 statistics 7-3, 7-11 troubleshooting 9-14 cleaning the Cisco Unified IP Phone 9-19 Clear softkey 7-4,... Information web page 8-2, 8-3 DHCP description 1-4 troubleshooting 9-7 IN-3 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14640-01
... registering 2-8 registering with Cisco Unified CallManager 2-11 registering with Cisco Unified Communications Manager 2-9 resetting 9-14 supported networking protocols 1-4 technical specifications D-1 troubleshooting 9-1 using LDAP directories 5-15 web page 8-1 Cisco Unified IP Phone Expansion Module 7914 statistics 7-3, 7-11 troubleshooting 9-14 cleaning the Cisco Unified IP Phone 9-19 Clear softkey 7-4,... Information web page 8-2, 8-3 DHCP description 1-4 troubleshooting 9-7 IN-3 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14640-01
Administration Guide
Page 195
... Expansion Module(s) screen 7-3, 7-11 extension mobility 5-7 F fast dial service 5-7 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 configuring with Cisco Unified Communications Manager, overview 1-8 informing users about 1-9 figure Cisco Unified IP Phone features 1-2 Cisco Unified IP Phone rear cable connections 3-7 Cisco Unified IP Phone wall mount 3-11 file authentication 1-11 file format List.xml 6-4 RingList.xml 6-2 firmware, verifying version 7-10 OL-14640-01 Cisco Unified IP Phone 7975G...
... Expansion Module(s) screen 7-3, 7-11 extension mobility 5-7 F fast dial service 5-7 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 configuring with Cisco Unified Communications Manager, overview 1-8 informing users about 1-9 figure Cisco Unified IP Phone features 1-2 Cisco Unified IP Phone rear cable connections 3-7 Cisco Unified IP Phone wall mount 3-11 file authentication 1-11 file format List.xml 6-4 RingList.xml 6-2 firmware, verifying version 7-10 OL-14640-01 Cisco Unified IP Phone 7975G...
Administration Guide
Page 202
... See TLS Trivial File Transfer Protocol See TFTP troubleshooting Cisco Unified Communications Manager settings 9-4 Cisco Unified IP Phone 9-1 Cisco Unified IP Phone Expansion Module 7914 9-14 DHCP 9-7 DNS 9-8 DNS settings 9-4 IP addressing and routing 9-4 network connectivity 9-3 network outages 9-7 phones resetting 9-8 physical connection 9-7 services on Cisco Unified Communications Manager 9-4 TFTP settings 9-3 VLAN configuration 9-7 Trust List menu 4-31 IN-11 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14640-01
... See TLS Trivial File Transfer Protocol See TFTP troubleshooting Cisco Unified Communications Manager settings 9-4 Cisco Unified IP Phone 9-1 Cisco Unified IP Phone Expansion Module 7914 9-14 DHCP 9-7 DNS 9-8 DNS settings 9-4 IP addressing and routing 9-4 network connectivity 9-3 network outages 9-7 phones resetting 9-8 physical connection 9-7 services on Cisco Unified Communications Manager 9-4 TFTP settings 9-3 VLAN configuration 9-7 Trust List menu 4-31 IN-11 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14640-01