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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14626-01
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14626-01
Administration Guide
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... this document or Website are the property of Sun Microsystems, Inc. or other countries. Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. CCVP, the Cisco logo, and the Cisco Square Bridge logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. All rights reserved. All other...
... this document or Website are the property of Sun Microsystems, Inc. or other countries. Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. CCVP, the Cisco logo, and the Cisco Square Bridge logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. All rights reserved. All other...
Administration Guide
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... Parameters Using the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding Security Profiles 1-19 Identifying Encrypted and Authenticated Phone Calls 1-19 Establishing and Identifying Secure Conference Calls 1-20 Call Security Interactions and Restrictions 1-21 Cisco Unified IP Phone 7970G/7971G-GE Administration...
... Parameters Using the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding Security Profiles 1-19 Identifying Encrypted and Authenticated Phone Calls 1-19 Establishing and Identifying Secure Conference Calls 1-20 Call Security Interactions and Restrictions 1-21 Cisco Unified IP Phone 7970G/7971G-GE Administration...
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... and Display Brightness 2-6 Power Outage 2-7 Obtaining Additional Information about Power 2-7 Understanding Phone Configuration Files 2-8 Understanding the Phone Startup Process 2-10 Adding Phones to the Cisco Unified Communications Manager Database 2-13 Adding Phones with Auto-Registration 2-14 Adding Phones with Auto-Registration and TAPS 2-15 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 6 OL-14626-01
... and Display Brightness 2-6 Power Outage 2-7 Obtaining Additional Information about Power 2-7 Understanding Phone Configuration Files 2-8 Understanding the Phone Startup Process 2-10 Adding Phones to the Cisco Unified Communications Manager Database 2-13 Adding Phones with Auto-Registration 2-14 Adding Phones with Auto-Registration and TAPS 2-15 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 6 OL-14626-01
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... Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-10 Adjusting the Placement of the Cisco Unified IP Phone 3-12 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-12 Securing the Phone with a Cable Lock 3-12 Mounting the Phone to the Wall 3-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager...
... Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-10 Adjusting the Placement of the Cisco Unified IP Phone 3-12 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-12 Securing the Phone with a Cable Lock 3-12 Mounting the Phone to the Wall 3-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager...
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... Configuration Menu (SIP Phones Only) 4-26 UI Configuration Menu 4-27 Media Configuration Menu 4-30 Power Save Configuration Menu 4-36 Ethernet Configuration Menu 4-37 Security Configuration Menu 4-38 QoS Configuration Menu 4-40 Network Configuration 4-41 Security Configuration Menu 4-46 CTL File Menu 4-48 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager...
... Configuration Menu (SIP Phones Only) 4-26 UI Configuration Menu 4-27 Media Configuration Menu 4-30 Power Save Configuration Menu 4-36 Ethernet Configuration Menu 4-37 Security Configuration Menu 4-38 QoS Configuration Menu 4-40 Network Configuration 4-41 Security Configuration Menu 4-46 CTL File Menu 4-48 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager...
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... Requirements 6-3 PCM File Requirements for Custom Ring Types 6-4 Configuring a Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-9 Configuring the Idle Display 6-9 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 9
... Requirements 6-3 PCM File Requirements for Custom Ring Types 6-4 Configuring a Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-9 Configuring the Idle Display 6-9 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 9
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... 8-15 Streaming Statistics 8-15 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 10 OL-14626-01
... 8-15 Streaming Statistics 8-15 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 10 OL-14626-01
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... IP Phone Expansion Module 7914 (SCCP Phones Only) 9-19 Resetting or Restoring the Cisco Unified IP Phone 9-19 Performing a Basic Reset 9-20 Performing a Factory Reset 9-21 Using the Quality Report Tool 9-22 Monitoring the Voice Quality of Calls 9-22 Using Voice Quality Metrics 9-23 Troubleshooting Tips 9-24 Where to Go for More Troubleshooting Information 9-26 Cisco Unified IP Phone 7970G...
... IP Phone Expansion Module 7914 (SCCP Phones Only) 9-19 Resetting or Restoring the Cisco Unified IP Phone 9-19 Performing a Basic Reset 9-20 Performing a Factory Reset 9-21 Using the Quality Report Tool 9-22 Monitoring the Voice Quality of Calls 9-22 Using Voice Quality Metrics 9-23 Troubleshooting Tips 9-24 Where to Go for More Troubleshooting Information 9-26 Cisco Unified IP Phone 7970G...
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... the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-2 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-3 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
... the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-2 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-3 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
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... complexity of the tasks involve configuring network settings and affect the phone's ability to function in the network. Preface Overview Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to understand, install, configure, manage, and troubleshoot the phones in the Cisco Unified IP Phone 7970 series on a Voice-over-IP (VoIP) network.
... complexity of the tasks involve configuring network settings and affect the phone's ability to function in the network. Preface Overview Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to understand, install, configure, manage, and troubleshoot the phones in the Cisco Unified IP Phone 7970 series on a Voice-over-IP (VoIP) network.
Administration Guide
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..., and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from the phone's web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 14...
..., and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from the phone's web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 14...
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...; Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration These publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7970G...
...; Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration These publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7970G...
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..., distribute or use . Obtaining Documentation, Obtaining Support, and Security Guidelines Preface Cisco Unified Communications Manager Business Edition These publications are available at the following conventions: Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for compliance with U.S. and local country laws. A summary of Cisco cryptographic products does not imply third-party authority to United States and...
..., distribute or use . Obtaining Documentation, Obtaining Support, and Security Guidelines Preface Cisco Unified Communications Manager Business Edition These publications are available at the following conventions: Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for compliance with U.S. and local country laws. A summary of Cisco cryptographic products does not imply third-party authority to United States and...
Administration Guide
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Warning Means danger. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for which you must enter is in equipment damage or loss of characters. Optional alternative keywords are in boldface. Do not .... Elements in square brackets are in angle brackets. Caution Means reader be familiar with electrical circuitry and be careful. Arguments for preventing accidents. Arguments for Cisco Unified Communications Manager 6.1 OL-14626-01 17 A nonquoted set of data. In this situation, you supply values are in the publication.
Warning Means danger. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for which you must enter is in equipment damage or loss of characters. Optional alternative keywords are in boldface. Do not .... Elements in square brackets are in angle brackets. Caution Means reader be familiar with electrical circuitry and be careful. Arguments for preventing accidents. Arguments for Cisco Unified Communications Manager 6.1 OL-14626-01 17 A nonquoted set of data. In this situation, you supply values are in the publication.
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This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7970 Series, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7970 Series?, page 1-9 • Understanding Security Features for Cisco Unified IP Phones, page 1-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for buttons and features, and a variety of...
This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7970 Series, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7970 Series?, page 1-9 • Understanding Security Features for Cisco Unified IP Phones, page 1-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for buttons and features, and a variety of...
Administration Guide
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Figure 1-1 Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14626-01 For more information, refer to the manufacturer documentation of Configuring and Installing Cisco Unified IP Phones, page 1-26 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. Understanding the Cisco Unified IP Phone 7970...
Figure 1-1 Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14626-01 For more information, refer to the manufacturer documentation of Configuring and Installing Cisco Unified IP Phones, page 1-26 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. Understanding the Cisco Unified IP Phone 7970...
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Use it to change touchscreen and ring settings. No color-Ready for Cisco Unified Communications Manager 6.1 OL-14626-01 1-3 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for input Green flashing-Disabled Green steady-Sleep mode 4 Messages button... Settings menu. Use it for cleaning. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970 Series 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, ...
Use it to change touchscreen and ring settings. No color-Ready for Cisco Unified Communications Manager 6.1 OL-14626-01 1-3 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for input Green flashing-Disabled Green steady-Sleep mode 4 Messages button... Settings menu. Use it for cleaning. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970 Series 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, ...
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..., enter letters, and choose menu items. Each activates a softkey option (displayed on -hook). Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for voice communication. Chapter 1 An Overview of the networking protocols that the Cisco Unified IP Phone 7970 Series supports. What Networking Protocols Are Used? What Networking Protocols Are Used? Toggles the speakerphone on or off...
..., enter letters, and choose menu items. Each activates a softkey option (displayed on -hook). Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for voice communication. Chapter 1 An Overview of the networking protocols that the Cisco Unified IP Phone 7970 Series supports. What Networking Protocols Are Used? What Networking Protocols Are Used? Toggles the speakerphone on or off...
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... auxiliary VLAN ID, per port power management details, and Quality of Service (QoS) configuration information with the Cisco Catalyst switch. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 1-5 CPPDP is a Cisco proprietary protocol used to form a-peer-to neighboring devices. CDP is used to copy firmware or other...
... auxiliary VLAN ID, per port power management details, and Quality of Service (QoS) configuration information with the Cisco Catalyst switch. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 1-5 CPPDP is a Cisco proprietary protocol used to form a-peer-to neighboring devices. CDP is used to copy firmware or other...