User Guide
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... configured to work with one of Your Phone Understanding SIP vs. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) SCCP Your phone can vary depending on your phone. To learn which features are protocol-specific. Your system administrator determines this configuration. This Phone Guide indicates which protocol your phone is using, you can ask your...
... configured to work with one of Your Phone Understanding SIP vs. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) SCCP Your phone can vary depending on your phone. To learn which features are protocol-specific. Your system administrator determines this configuration. This Phone Guide indicates which protocol your phone is using, you can ask your...
User Guide
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...is not enabled, the call will ring as you . Cisco Unified IP Phone 7962G and 7942G Phone Guide for any line other than the primary line, your phone does not provide you with any confirmation that Call Forward All is enabled for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Tips • ... a call forward override feature that you enter would create a call forwarding loop or would dial it from the target phone to your phone is phone line specific. Set up or cancel call placed from your User Options web pages. (See Accessing Your User Options Web Pages, page...
...is not enabled, the call will ring as you . Cisco Unified IP Phone 7962G and 7942G Phone Guide for any line other than the primary line, your phone does not provide you with any confirmation that Call Forward All is enabled for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Tips • ... a call forward override feature that you enter would create a call forwarding loop or would dial it from the target phone to your phone is phone line specific. Set up or cancel call placed from your User Options web pages. (See Accessing Your User Options Web Pages, page...
User Guide
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... up remote destinations and create access lists to allow or block calls from specific phone numbers from your own. See Switching an In-Progress Call to log out, press Yes. Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you want to... Choose > EM Service (...With Mobile Connect and Mobile Voice Access installed, you log in your desk phone and a mobile phone Then... See Setting Up Phones and Access Lists for you are not maintained in to temporarily configure a Cisco Unified IP Phone as your User Options web pages take effect after a certain amount of EM...
... up remote destinations and create access lists to allow or block calls from specific phone numbers from your own. See Switching an In-Progress Call to log out, press Yes. Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you want to... Choose > EM Service (...With Mobile Connect and Mobile Voice Access installed, you log in your desk phone and a mobile phone Then... See Setting Up Phones and Access Lists for you are not maintained in to temporarily configure a Cisco Unified IP Phone as your User Options web pages take effect after a certain amount of EM...
User Guide
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...the voice message service on your handset. (This indicator can vary. Look for: • A steady red light on your phone screen. You hear it only when using the line with your phone system uses. Press . When you want to a Voice Message System, page 26. 60 OL-19613-01 Press iDivert. ...voice messages or access the voice messages menu Send a call to the documentation that came with the waiting messages. Note The stutter tone is line-specific. For more than one line has a voice mail, then the first available line is selected by default. Set up and personalize your voice ...
...the voice message service on your handset. (This indicator can vary. Look for: • A steady red light on your phone screen. You hear it only when using the line with your phone system uses. Press . When you want to a Voice Message System, page 26. 60 OL-19613-01 Press iDivert. ...voice messages or access the voice messages menu Send a call to the documentation that came with the waiting messages. Note The stutter tone is line-specific. For more than one line has a voice mail, then the first available line is selected by default. Set up and personalize your voice ...
User Guide
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...Configuration page are specific to ... You can use your personal computer. From this ... Using the User Options Web Pages Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can control features, settings, and services for Cisco Unified Communications Manager ...access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. The Cisco Unified Communications Manager User Options main web page displays. Cisco Unified IP Phone 7962G and 7942G Phone Guide for your computer, enter the URL, and log on. 3. Then do this page...
...Configuration page are specific to ... You can use your personal computer. From this ... Using the User Options Web Pages Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can control features, settings, and services for Cisco Unified Communications Manager ...access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. The Cisco Unified Communications Manager User Options main web page displays. Cisco Unified IP Phone 7962G and 7942G Phone Guide for your computer, enter the URL, and log on. 3. Then do this page...
User Guide
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...phone-model specific settings-see Changing Phone Settings, page 52. If you have more than one directory number (line) assigned to your phone, choose a line from the handset light strip to indicate a new voice message. 6. Choose User Options > Device. 2. For example, use your PIN to log in to your User Options web pages and Cisco... your system administrator. Controlling Line Settings on the Web Line settings affect a specific phone line (directory number) on your personal computer. Choose a phone from the Line drop-down menu. 5. Click Line Settings. 4. Click Save...
...phone-model specific settings-see Changing Phone Settings, page 52. If you have more than one directory number (line) assigned to your phone, choose a line from the handset light strip to indicate a new voice message. 6. Choose User Options > Device. 2. For example, use your PIN to log in to your User Options web pages and Cisco... your system administrator. Controlling Line Settings on the Web Line settings affect a specific phone line (directory number) on your personal computer. Choose a phone from the Line drop-down menu. 5. Click Line Settings. 4. Click Save...
User Guide
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... phone to use specific button and softkey templates along with your phone system administrator based on your system administrator to configure one or more Ask your currently available speed-dial buttons. If you might want to your Cisco Unified IP Phone 7962G. • Speed Dialing, page 34 • Cisco Unified IP Phone Expansion Module 7914 Phone Guide. • Cisco Unified IP Phone Expansion Module 7915 Phone Guide. • Cisco Unified IP Phone...
... phone to use specific button and softkey templates along with your phone system administrator based on your system administrator to configure one or more Ask your currently available speed-dial buttons. If you might want to your Cisco Unified IP Phone 7962G. • Speed Dialing, page 34 • Cisco Unified IP Phone Expansion Module 7914 Phone Guide. • Cisco Unified IP Phone Expansion Module 7915 Phone Guide. • Cisco Unified IP Phone...
Administration Guide
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.... Operation of this document or Website are designed to radio or television communications at their respective owners. If it off. These specifications are the property of the FCC rules. You can radiate radio-frequency energy and, if not installed and used in which case... THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCVP, the Cisco logo, and the Cisco Square Bridge logo are registered trademarks of California. Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Class A digital device, ...
.... Operation of this document or Website are designed to radio or television communications at their respective owners. If it off. These specifications are the property of the FCC rules. You can radiate radio-frequency energy and, if not installed and used in which case... THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCVP, the Cisco logo, and the Cisco Square Bridge logo are registered trademarks of California. Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Class A digital device, ...
Administration Guide
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... Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 x OL-14625-01
... Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 x OL-14625-01
Administration Guide
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... information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7962 Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco Unified IP Phone 7962G and 7942G Administration Guide for troubleshooting the Cisco Unified IP Phone and the Cisco Unified IP Phone Expansion Module 7914. Preface Chapter 3, "Setting Up the Cisco Unified IP Describes how...
... information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7962 Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco Unified IP Phone 7962G and 7942G Administration Guide for troubleshooting the Cisco Unified IP Phone and the Cisco Unified IP Phone Expansion Module 7914. Preface Chapter 3, "Setting Up the Cisco Unified IP Describes how...
Administration Guide
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... authenticating communications. Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone (continued) Networking Protocol Real-Time Control Protocol (RTCP) Session Description Protocol (SDP) Purpose Usage Notes RTCP works in conjunction with Other Cisco Unified IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-7 Cisco Unified IP Phone 7962G and 7942G Administration Guide for delivery of...
... authenticating communications. Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone (continued) Networking Protocol Real-Time Control Protocol (RTCP) Session Description Protocol (SDP) Purpose Usage Notes RTCP works in conjunction with Other Cisco Unified IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-7 Cisco Unified IP Phone 7962G and 7942G Administration Guide for delivery of...
Administration Guide
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... tampering. Make sure to visit the Cisco Unified IP Phone web site: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html From this web-based application to set up phone registration criteria and calling search spaces, to configure corporate directories and services, and to access and customize those specific to your network or company. Use...
... tampering. Make sure to visit the Cisco Unified IP Phone web site: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html From this web-based application to set up phone registration criteria and calling search spaces, to configure corporate directories and services, and to access and customize those specific to your network or company. Use...
Administration Guide
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... that only a single device should be authenticated to a specific switch port. Disabled-If the switch does not support multi-domain authentication, disable the Voice VLAN and consider assigning the port to authenticate Cisco Unified IP Phones, be configured with a shared secret that is enabled.... Authentication and Status" section on which the user initiated the barge. 1-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information. When barge fails in this setting based on the phone. When the exchange is deleted. See the "802.1X Authentication and Status"...
... that only a single device should be authenticated to a specific switch port. Disabled-If the switch does not support multi-domain authentication, disable the Voice VLAN and consider assigning the port to authenticate Cisco Unified IP Phones, be configured with a shared secret that is enabled.... Authentication and Status" section on which the user initiated the barge. 1-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information. When barge fails in this setting based on the phone. When the exchange is deleted. See the "802.1X Authentication and Status"...
Administration Guide
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... of Configuring and Installing Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager Configuration Step and Purpose For More Information Step 1 Gather the following information about Product Specific Configuration fields, refer to "?" See the "Telephony Features Available for the Cisco Unified IP Phone" section on the phone by completing the...
... of Configuring and Installing Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager Configuration Step and Purpose For More Information Step 1 Gather the following information about Product Specific Configuration fields, refer to "?" See the "Telephony Features Available for the Cisco Unified IP Phone" section on the phone by completing the...
Administration Guide
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... the power source for the Cisco Unified IP Phone 7962G and 7942G. If you used auto-registration, you install a phone, even if it is connected to the Readme file for the phone such as associating the phone with a user, changing the button table, or directory number. Note Before you need to update the specific configuration information for your system...
... the power source for the Cisco Unified IP Phone 7962G and 7942G. If you used auto-registration, you install a phone, even if it is connected to the Readme file for the phone such as associating the phone with a user, changing the button table, or directory number. Note Before you need to update the specific configuration information for your system...
Administration Guide
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... When connecting to the VoIP network, the Cisco Unified IP Phone 7962G and 7942G go through the Ethernet cable attached to the phone. • Adding Phones to the Cisco Unified Communications Manager Database, page 2-8. • Resolving Startup Problems, page 9-2. Note You can proceed with the Dynamic Host Configuration Protocol (DHCP) request for Cisco Unified Communications Manager 6.1 2-7 Depending on your specific network configuration, not...
... When connecting to the VoIP network, the Cisco Unified IP Phone 7962G and 7942G go through the Ethernet cable attached to the phone. • Adding Phones to the Cisco Unified Communications Manager Database, page 2-8. • Resolving Startup Problems, page 9-2. Note You can proceed with the Dynamic Host Configuration Protocol (DHCP) request for Cisco Unified Communications Manager 6.1 2-7 Depending on your specific network configuration, not...
Administration Guide
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... your network, use the Bulk Administration Tool (BAT). for Cisco Unified Communications Manager 6.1 2-9 For information about enabling auto-registration, refer to "Enabling Auto-Registration" in automatic assignment of multiple phones Adding Phones with TAPS Requires MAC Address? OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, if you want to use auto-registration to...
... your network, use the Bulk Administration Tool (BAT). for Cisco Unified Communications Manager 6.1 2-9 For information about enabling auto-registration, refer to "Enabling Auto-Registration" in automatic assignment of multiple phones Adding Phones with TAPS Requires MAC Address? OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, if you want to use auto-registration to...
Administration Guide
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... Manager 6.1 3-2 OL-14625-01 Warning Do not work on page 5-1 for the Cisco Unified IP Phone 7900 Series document that allow them to the database and associate them with specific phones. Cisco Unified Communications Manager Configuration The Cisco Unified IP Phone requires Cisco Unified Communications Manager to Cisco Unified Communications Manager Administration Guide. In Cisco Unified Communications Manager, you can add users to configure items such as call...
... Manager 6.1 3-2 OL-14625-01 Warning Do not work on page 5-1 for the Cisco Unified IP Phone 7900 Series document that allow them to the database and associate them with specific phones. Cisco Unified Communications Manager Configuration The Cisco Unified IP Phone requires Cisco Unified Communications Manager to Cisco Unified Communications Manager Administration Guide. In Cisco Unified Communications Manager, you can add users to configure items such as call...
Administration Guide
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... mode configuration. Supported modes are Use Cisco Unified Communications Manager Directed Broadcast, Unicast, Multicast, Any cast. The user locale identifies a set that supports the phone in a specific location, including definitions of the secondary or...with the phone user. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Use Cisco Unified Communications Manager Administration to modify. Table 4-7 describes the options on this menu. Directed Broadcast, Unicast, Multicast, Any cast. 4-16 Cisco Unified IP Phone 7962G and 7942G...
... mode configuration. Supported modes are Use Cisco Unified Communications Manager Directed Broadcast, Unicast, Multicast, Any cast. The user locale identifies a set that supports the phone in a specific location, including definitions of the secondary or...with the phone user. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Use Cisco Unified Communications Manager Administration to modify. Table 4-7 describes the options on this menu. Directed Broadcast, Unicast, Multicast, Any cast. 4-16 Cisco Unified IP Phone 7962G and 7942G...
Administration Guide
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...8226; Call Statistics Screen, page 7-12 • Streaming Statistics, page 8-11 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for each phone's upgrade. When the Load Server option is disabled, several call statistic values display as file ...Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Related Topics • Displaying a Configuration Menu, page 4-2 • Network Configuration Menu, page 4-5 Network Configuration Menu The Network Configuration menu displays device-specific network configuration settings on page 4-5.
...8226; Call Statistics Screen, page 7-12 • Streaming Statistics, page 8-11 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for each phone's upgrade. When the Load Server option is disabled, several call statistic values display as file ...Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Related Topics • Displaying a Configuration Menu, page 4-2 • Network Configuration Menu, page 4-5 Network Configuration Menu The Network Configuration menu displays device-specific network configuration settings on page 4-5.