Phone Guide
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Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Phone Guide
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... the current call or the current intercom call Reset settings to their respective owners. Press Hold or Resume. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Close ConfList Confrn Delete Details Open the Details record for a (SCCP only) multiparty call Switch to...
... the current call or the current intercom call Reset settings to their respective owners. Press Hold or Resume. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Close ConfList Confrn Delete Details Open the Details record for a (SCCP only) multiparty call Switch to...
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... and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and Hardware 7 Understanding Lines...
... and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and Hardware 7 Understanding Lines...
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... Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate ...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (...
... Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate ...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (...
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.... See Transferring Calls, page 25. See Using a Handset, Headset, and Speakerphone, page 49. See Safety and Performance Information, page 2. Cisco Unified IP Phone 7962G and 7942G Phone Guide for a solid understanding of your phone after it completely for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You can read it is installed Start with an overview of the features available...
.... See Transferring Calls, page 25. See Using a Handset, Headset, and Speakerphone, page 49. See Safety and Performance Information, page 2. Cisco Unified IP Phone 7962G and 7942G Phone Guide for a solid understanding of your phone after it completely for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You can read it is installed Start with an overview of the features available...
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... the documentation list at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to emergency service through the phone is restored. Power Outage Your accessibility to the Cisco Unified IP Phone 7900 Series eLearning tutorials for information about the impact...
... the documentation list at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to emergency service through the phone is restored. Power Outage Your accessibility to the Cisco Unified IP Phone 7900 Series eLearning tutorials for information about the impact...
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... the quality of these cases, Cisco recommends that you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
... the quality of these cases, Cisco recommends that you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
Phone Guide
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Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 1 2 3 4 5 7 6 5 185045 DC adaptor port (DC48V) AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply AC power cord Network port (10/100 SW) Access port (10/100 PC) 6 7 8 9 Handset port Headset port Footstand button Auxiliary port (AUX) 4 OL-19613-01
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 1 2 3 4 5 7 6 5 185045 DC adaptor port (DC48V) AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply AC power cord Network port (10/100 SW) Access port (10/100 PC) 6 7 8 9 Handset port Headset port Footstand button Auxiliary port (AUX) 4 OL-19613-01
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... the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors. An extension protrudes from the handset rest. See the table below for Auto-Registered Phones Support). Rotate the tab 180 degrees. Headset Support Although Cisco Systems performs limited internal testing of the rotated tab. Cisco Unified IP Phone 7962G and 7942G Phone Guide for a new phone or...
... the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors. An extension protrudes from the handset rest. See the table below for Auto-Registered Phones Support). Rotate the tab 180 degrees. Headset Support Although Cisco Systems performs limited internal testing of the rotated tab. Cisco Unified IP Phone 7962G and 7942G Phone Guide for a new phone or...
Phone Guide
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...a single headset solution that work in conjunction with Cisco Unified IP Phones. Note These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco recommends that are deployed means that there is optimal ... An audible hum or buzz may be heard by either the remote party or by both the remote party and the Cisco Unified IP Phone user. See Using External Devices, page 3 for details. Audio Quality Subjective to the User Beyond the physical, mechanical and...
...a single headset solution that work in conjunction with Cisco Unified IP Phones. Note These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco recommends that are deployed means that there is optimal ... An audible hum or buzz may be heard by either the remote party or by both the remote party and the Cisco Unified IP Phone user. See Using External Devices, page 3 for details. Audio Quality Subjective to the User Beyond the physical, mechanical and...
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Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) 187005 Depending on configuration, your phone supports: • Access to basic call-handling features, your phone can use the graphics and table below to place and receive phone calls, put calls on hold, speed dial numbers, transfer...
Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) 187005 Depending on configuration, your phone supports: • Access to basic call-handling features, your phone can use the graphics and table below to place and receive phone calls, put calls on hold, speed dial numbers, transfer...
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.... Accessing Voice Messages, page 60 Using Call Logs, page 54 Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held ...
.... Accessing Voice Messages, page 60 Using Call Logs, page 54 Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held ...
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... new voice message. other calls are automatically placed on , the button is on or off . Toggles the headset on configuration. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call can use to your system administrator can support multiple calls. When the speakerphone is lit. You have as...
... new voice message. other calls are automatically placed on , the button is on or off . Toggles the headset on configuration. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call can use to your system administrator can support multiple calls. When the speakerphone is lit. You have as...
Phone Guide
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...monitored line is ringing (BLF Pickup) Line in -use . Another phone that shares your lines. A holding call BLF- See Making and Receiving Secure Calls, page 43. Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. An incoming call is not in use Reverting call... Authenticated call Encrypted call is ringing. See Using a Shared Line, page 38, for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) See ...
...monitored line is ringing (BLF Pickup) Line in -use . Another phone that shares your lines. A holding call BLF- See Making and Receiving Secure Calls, page 43. Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. An incoming call is not in use Reverting call... Authenticated call Encrypted call is ringing. See Using a Shared Line, page 38, for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) See ...
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... Navigation button. Help topics appear on using and accessing Help Learn about a button or Press softkey Learn about your phone and wait a few seconds for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for the menu to display a feature menu. Press a feature tab. Select the help system. Press , , or to display...
... Navigation button. Help topics appear on using and accessing Help Learn about a button or Press softkey Learn about your phone and wait a few seconds for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for the menu to display a feature menu. Press a feature tab. Select the help system. Press , , or to display...
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... of Your Phone Understanding SIP vs. SCCP Your phone can ask your phone. To learn which features are protocol-specific. This Phone Guide indicates which protocol your phone is using, you can vary depending on your system administrator > Model Information > Call Control Protocol on the protocol. Phone features can choose Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager...
... of Your Phone Understanding SIP vs. SCCP Your phone can ask your phone. To learn which features are protocol-specific. This Phone Guide indicates which protocol your phone is using, you can vary depending on your system administrator > Model Information > Call Control Protocol on the protocol. Phone features can choose Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager...
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... can vary; This is lit, press New Call and enter a number. Basic Call Handling You can perform basic call-handling tasks using a range of Your Phone, page 7 Press and enter a number. Or if is called Auto Dial. Press Hold. 2. Redial a number Place a call when another call is active (... to anticipate the number you want to place a call using the same line) Using Hold and Resume, page 22 Dial from your Cisco Unified IP Phone. Using a Handset, Headset, and Speakerphone, page 49 Using a Handset, Headset, and Speakerphone, page 49 Using Call Logs, page 54 Press and enter a ...
... can vary; This is lit, press New Call and enter a number. Basic Call Handling You can perform basic call-handling tasks using a range of Your Phone, page 7 Press and enter a number. Or if is called Auto Dial. Press Hold. 2. Redial a number Place a call when another call is active (... to anticipate the number you want to place a call using the same line) Using Hold and Resume, page 22 Dial from your Cisco Unified IP Phone. Using a Handset, Headset, and Speakerphone, page 49 Using a Handset, Headset, and Speakerphone, page 49 Using Call Logs, page 54 Press and enter a ...
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... record, or directory listing is busy before placing a call to ...Place a call while another call is active (using special features and services that line Cisco Unified IP Phone 7962G and 7942G Phone Guide for international call logging, which is indicated by a "+" symbol on the call logs, redial, or call again. Open a web browser and go off...
... record, or directory listing is busy before placing a call to ...Place a call while another call is active (using special features and services that line Cisco Unified IP Phone 7962G and 7942G Phone Guide for international call logging, which is indicated by a "+" symbol on the call logs, redial, or call again. Open a web browser and go off...
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... you want to...Make a priority (precedence) call to an enterprise IP phone. 5. Enter your desktop phone number. 18 OL-19613-01 Choose > Personal Directory to log in to the Cisco Extension Mobility service on Your Phone, page 57 Place a call using a billing or tracking code (SCCP phones only) Place a call using Mobile Voice Access to Using...
... you want to...Make a priority (precedence) call to an enterprise IP phone. 5. Enter your desktop phone number. 18 OL-19613-01 Choose > Personal Directory to log in to the Cisco Extension Mobility service on Your Phone, page 57 Place a call using a billing or tracking code (SCCP phones only) Place a call using Mobile Voice Access to Using...
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... Fast Dials on the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. For more information. Contact your system administrator for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Configuring Fast Dials on the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. Press the... system administrator must configure this feature and assign a service URL to the line button. Press the PAB line button. 2. The system dials the specified number. Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information.
... Fast Dials on the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. For more information. Contact your system administrator for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Configuring Fast Dials on the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. Press the... system administrator must configure this feature and assign a service URL to the line button. Press the PAB line button. 2. The system dials the specified number. Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information.