Phone Guide
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Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Phone Guide
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... (DND) EditDial Edit a number in a call log EndCall Disconnect the current call or the current intercom call log. OL-14683-01 QUICK REFERENCE Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a (SCCP only) multiparty call in this document or Website are registered trademarks or trademarks of their defaults Exit Return to a new Press...
... (DND) EditDial Edit a number in a call log EndCall Disconnect the current call or the current intercom call log. OL-14683-01 QUICK REFERENCE Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a (SCCP only) multiparty call in this document or Website are registered trademarks or trademarks of their defaults Exit Return to a new Press...
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... item or call Transfer Transfer a call Update Refresh content Vid Mode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message...SCCP only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons...
... item or call Transfer Transfer a call Update Refresh content Vid Mode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message...SCCP only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons...
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... 16 Placing a Call-Additional Options 17 Answering a Call 18 Ending a Call 20 Using Hold and Resume 20 Using Mute 21 Switching Between Multiple Calls 22 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 iii Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information...
... 16 Placing a Call-Additional Options 17 Answering a Call 18 Ending a Call 20 Using Hold and Resume 20 Using Mute 21 Switching Between Multiple Calls 22 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 iii Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information...
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Switching an In-Progress Call to Another Phone 22 Viewing Multiple Calls 22 Transferring Calls 23 Sending a Call to a Voice Message System 24 ... 30 Placing or Receiving Intercom Calls 30 Advanced Call Handling 32 Speed Dialing 32 Picking Up a Redirected Call on Your Phone 33 Storing and Retrieving Parked Calls 34 Logging Out of Hunt Groups 35 Using a Shared Line 35 Understanding Shared Lines... 39 Making and Receiving Secure Calls 39 Tracing Suspicious Calls 40 Prioritizing Critical Calls 40 Using Cisco Extension Mobility 42 Managing Business Calls Using a Single Phone Number 42 iv OL-14683-01
Switching an In-Progress Call to Another Phone 22 Viewing Multiple Calls 22 Transferring Calls 23 Sending a Call to a Voice Message System 24 ... 30 Placing or Receiving Intercom Calls 30 Advanced Call Handling 32 Speed Dialing 32 Picking Up a Redirected Call on Your Phone 33 Storing and Retrieving Parked Calls 34 Logging Out of Hunt Groups 35 Using a Shared Line 35 Understanding Shared Lines... 39 Making and Receiving Secure Calls 39 Tracing Suspicious Calls 40 Prioritizing Critical Calls 40 Using Cisco Extension Mobility 42 Managing Business Calls Using a Single Phone Number 42 iv OL-14683-01
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... 60 Controlling User Settings on the Web 61 Controlling Line Settings on the Web 62 Setting Up Phones and Access Lists for Mobile Connect 64 Using Cisco WebDialer 67 Understanding Additional Configuration Options 69 Troubleshooting Your Phone 71 General Troubleshooting 71 Viewing Phone Administration Data 72 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 v
... 60 Controlling User Settings on the Web 61 Controlling Line Settings on the Web 62 Setting Up Phones and Access Lists for Mobile Connect 64 Using Cisco WebDialer 67 Understanding Additional Configuration Options 69 Troubleshooting Your Phone 71 General Troubleshooting 71 Viewing Phone Administration Data 72 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 v
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... this Guide This guide provides you with An Overview of your phone's capabilities, or refer to the table below for Cisco Unified Communications Manager 6.1 1 Use your own Press on hold See Using Hold and Resume, page 20. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for pointers to ... Review safety information See Safety and Performance Information...
... this Guide This guide provides you with An Overview of your phone's capabilities, or refer to the table below for Cisco Unified Communications Manager 6.1 1 Use your own Press on hold See Using Hold and Resume, page 20. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for pointers to ... Review safety information See Safety and Performance Information...
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...accessed from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of the external device cable. • ...The system will not function until power is dependent on your Cisco Unified IP Phone. Power Outage Your accessibility to emergency service through the phone is restored. In the case of good quality external devices (such as mobile phones or two-way radios, some audio noise may need to ...
...accessed from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of the external device cable. • ...The system will not function until power is dependent on your Cisco Unified IP Phone. Power Outage Your accessibility to emergency service through the phone is restored. In the case of good quality external devices (such as mobile phones or two-way radios, some audio noise may need to ...
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... products does not imply third-party authority to United States and local country laws governing import, export, transfer and use. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for compliance with U.S. Getting Started Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with applicable laws and ...
... products does not imply third-party authority to United States and local country laws governing import, export, transfer and use. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for compliance with U.S. Getting Started Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with applicable laws and ...
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If that is not the case, refer to the graphics and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/1001 SW) 1. Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. Your phone may show 10/100/1000. 113656 7 5 Access port (10/1001 PC) 6 Handset port 7 Headset port 8 Footstand button 4 OL-14683-01
If that is not the case, refer to the graphics and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/1001 SW) 1. Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. Your phone may show 10/100/1000. 113656 7 5 Access port (10/1001 PC) 6 Handset port 7 Headset port 8 Footstand button 4 OL-14683-01
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...the handset. 185165 Adjusting the Handset Rest (Optional) Cisco recommends adjusting the handset rest, particularly when wall-mounting the phones, as this will ensure that the receiver will not readily slip out of the phone base, adjust the footstand while pressing the footstand button... Communications Manager 6.1 5 With the clip removed, the hookswitch lifts slightly when you use your phone, remove the hookswitch clip from the cradle area. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for instructions. 1 2 3 1 Set the handset aside and pull the square plastic tab from ...
...the handset. 185165 Adjusting the Handset Rest (Optional) Cisco recommends adjusting the handset rest, particularly when wall-mounting the phones, as this will ensure that the receiver will not readily slip out of the phone base, adjust the footstand while pressing the footstand button... Communications Manager 6.1 5 With the clip removed, the hookswitch lifts slightly when you use your phone, remove the hookswitch clip from the cradle area. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for instructions. 1 2 3 1 Set the handset aside and pull the square plastic tab from ...
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...). After your entire extension, including the area code. Because of a headset must sound good to you , the Cisco Unified IP Phone user. Sound is optimal for all environments. To register with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. In some cases, a hum experienced by using TAPS (Tool...
...). After your entire extension, including the area code. Because of a headset must sound good to you , the Cisco Unified IP Phone user. Sound is optimal for all environments. To register with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. In some cases, a hum experienced by using TAPS (Tool...
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... you to identify buttons and hardware on the phone screen. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 7 Understanding Buttons and Hardware...phone. The gigabit Ethernet Cisco Unified IP Phone 7961G-GE and 7941G-GE deliver the latest technology and advancements in Gigabit Ethernet VoIP telephony, providing gigabit throughput to network data, XML applications, and web-based services. • Online customizing of Your Phone The Cisco Unified IP Phone 7961G and 7961G-GE (gigabit Ethernet version) and the 7941G and 7941G-GE...
... you to identify buttons and hardware on the phone screen. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 7 Understanding Buttons and Hardware...phone. The gigabit Ethernet Cisco Unified IP Phone 7961G-GE and 7941G-GE deliver the latest technology and advancements in Gigabit Ethernet VoIP telephony, providing gigabit throughput to network data, XML applications, and web-based services. • Online customizing of Your Phone The Cisco Unified IP Phone 7961G and 7961G-GE (gigabit Ethernet version) and the 7941G and 7941G-GE...
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...example, a Personal Address Book button) • Call features (for Cisco Unified Communications Manager 6.1 9 Accessing Voice Messages, page 55 5 Directories button Opens/closes the Directories menu. An Overview of the phone Adjusting the Footstand base. (Optional), page 5 4 Messages button Auto...10 3 Footstand button Allows you to adjust the angle of Your Phone Item Description For more information, see... 1 Programmable buttons Depending on Your Phone, page 13 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for example, a Privacy, Hold, or Transfer button) Buttons ...
...example, a Personal Address Book button) • Call features (for Cisco Unified Communications Manager 6.1 9 Accessing Voice Messages, page 55 5 Directories button Opens/closes the Directories menu. An Overview of the phone Adjusting the Footstand base. (Optional), page 5 4 Messages button Auto...10 3 Footstand button Allows you to adjust the angle of Your Phone Item Description For more information, see... 1 Programmable buttons Depending on Your Phone, page 13 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for example, a Privacy, Hold, or Transfer button) Buttons ...
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... directory number or intercom number that others can use to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one call you have directory numbers and phone line icons: . The Cisco Unified IP Phone 7961G/7961G-GE supports one to call can be active at the right side of your system ...light strip Indicates an incoming call or new voice message. other calls are automatically placed on your needs. Use it to your phone screen). Changing Phone Settings, page 53 Using the User Options Web Pages, page 56 9 Volume button 10 Speaker button Controls the handset, headset...
... directory number or intercom number that others can use to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one call you have directory numbers and phone line icons: . The Cisco Unified IP Phone 7961G/7961G-GE supports one to call can be active at the right side of your system ...light strip Indicates an incoming call or new voice message. other calls are automatically placed on your needs. Use it to your phone screen). Changing Phone Settings, page 53 Using the User Options Web Pages, page 56 9 Volume button 10 Speaker button Controls the handset, headset...
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... You are currently connected to the other party. See Using Hold and Resume, page 20. See Placing or Receiving Intercom Calls, page 30. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for details. Ringing call An incoming call is not in Do Not Disturb (BLF) Idle Intercom line One-way intercom call Two-way...
... You are currently connected to the other party. See Using Hold and Resume, page 20. See Placing or Receiving Intercom Calls, page 30. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for details. Ringing call An incoming call is not in Do Not Disturb (BLF) Idle Intercom line One-way intercom call Two-way...
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... mode icons, status information, and prompts. 5 Call activity area Displays current calls per line, including caller ID, call duration, and call state for your main phone screen might look like with active calls and several feature tabs are configured. Do not use any liquids or powders on the..., if needed. 7 Feature tabs Each indicates an open feature menu. See Understanding Feature Buttons and Menus, page 13. line When several feature menus open , the phone number and the time and date alternate display in the Quick Reference Card at the front of this tab to return to wipe the...
... mode icons, status information, and prompts. 5 Call activity area Displays current calls per line, including caller ID, call duration, and call state for your main phone screen might look like with active calls and several feature tabs are configured. Do not use any liquids or powders on the..., if needed. 7 Feature tabs Each indicates an open feature menu. See Understanding Feature Buttons and Menus, page 13. line When several feature menus open , the phone number and the time and date alternate display in the Quick Reference Card at the front of this tab to return to wipe the...
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...-Descriptions and procedures for calling features • Help-Tips on using Help Press twice quickly. Accessing the Help System on the phone screen. Get help system. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the menu to ... softkey Learn about a button or Press , then quickly press a button or softkey. Main menu topics include: •...
...-Descriptions and procedures for calling features • Help-Tips on using Help Press twice quickly. Accessing the Help System on the phone screen. Get help system. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the menu to ... softkey Learn about a button or Press , then quickly press a button or softkey. Main menu topics include: •...
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Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might work differently on your system administrator controls most of them. You can access many features either by using softkeys and line buttons... MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video 14 OL-14683-01 Here are some features but your phone. Contact your support desk or system administrator for information about using a softkey or by pressing a line button. You can configure some details about ...
Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might work differently on your system administrator controls most of them. You can access many features either by using softkeys and line buttons... MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video 14 OL-14683-01 Here are some features but your phone. Contact your support desk or system administrator for information about using a softkey or by pressing a line button. You can configure some details about ...
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... features can be configured to work with one of Your Phone Understanding SIP vs. An Overview of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 15 SCCP Your phone can vary depending on your system administrator or you can...
... features can be configured to work with one of Your Phone Understanding SIP vs. An Overview of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 15 SCCP Your phone can vary depending on your system administrator or you can...
