Phone Guide
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...7941G/7941G-GE for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number Answer Answer a call Back Return to previous Help topic Barge Add yourself to a call on a shared line CallBack Receive notification when a busy extension becomes available Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on a shared line and establish a conference CFwdALL Set up/cancel call forwarding Clear Delete records...
...7941G/7941G-GE for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number Answer Answer a call Back Return to previous Help topic Barge Add yourself to a call on a shared line CallBack Receive notification when a busy extension becomes available Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on a shared line and establish a conference CFwdALL Set up/cancel call forwarding Clear Delete records...
Phone Guide
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... characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message waiting Authenticated call Encrypted call Busy line in a speed-dial, call log, or directory listing (BLF feature) Idle line in speed-dial, call log, or directory listing (BLF feature) Speed-dial, call log, or directory listing (line status unknown) Line in Do Not Disturb (BLF feature) Idle intercom line One-way intercom call Two-way intercom call Audio or Video Mode Handset in use Headset in use Speakerphone in use Video enabled...
... characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message waiting Authenticated call Encrypted call Busy line in a speed-dial, call log, or directory listing (BLF feature) Idle line in speed-dial, call log, or directory listing (BLF feature) Speed-dial, call log, or directory listing (line status unknown) Line in Do Not Disturb (BLF feature) Idle intercom line One-way intercom call Two-way intercom call Audio or Video Mode Handset in use Headset in use Speakerphone in use Video enabled...
Phone Guide
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... Phone Screen 54 Accessing Voice Messages 55 Using the User Options Web Pages 56 Accessing Your User Options Web Pages 56 Configuring Features and Services on the Web 57 Using Personal Directory on the Web 57 Using Your Personal Address Book on the Web 57 Configuring Fast Dials on the Web 58 Using the Address Book Synchronization Tool 59 Setting Up Speed Dials on the Web 59 Setting Up Phone Services on the Web 60 Controlling User Settings on the Web 61 Controlling Line Settings on the Web 62 Setting Up Phones and Access Lists for Mobile Connect 64 Using Cisco...
... Phone Screen 54 Accessing Voice Messages 55 Using the User Options Web Pages 56 Accessing Your User Options Web Pages 56 Configuring Features and Services on the Web 57 Using Personal Directory on the Web 57 Using Your Personal Address Book on the Web 57 Configuring Fast Dials on the Web 58 Using the Address Book Synchronization Tool 59 Setting Up Speed Dials on the Web 59 Setting Up Phone Services on the Web 60 Controlling User Settings on the Web 61 Controlling Line Settings on the Web 62 Setting Up Phones and Access Lists for Mobile Connect 64 Using Cisco...
Phone Guide
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.... Set up speed dialing See Speed Dialing, page 32. Then... Use your voice messages See Accessing Voice Messages, page 55. Share a phone number See Using a Shared Line, page 35. Explore your phone on your own Press on the phone when you with An Overview of the features available on hold See Using Hold and Resume, page 20. Listen to your phone after it completely for Cisco Unified Communications Manager 6.1 1 Getting Started Using this guide. Connect your missed calls See Using Call Logs and Directories, page 47. Mute calls See Using Mute, page 21. Make...
.... Set up speed dialing See Speed Dialing, page 32. Then... Use your voice messages See Accessing Voice Messages, page 55. Share a phone number See Using a Shared Line, page 35. Explore your phone on your own Press on the phone when you with An Overview of the features available on hold See Using Hold and Resume, page 20. Listen to your phone after it completely for Cisco Unified Communications Manager 6.1 1 Getting Started Using this guide. Connect your missed calls See Using Call Logs and Directories, page 47. Mute calls See Using Mute, page 21. Make...
Phone Guide
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... optimal for Auto-Registered Phones Support). Cisco Systems recommends the use of units in their network. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some instances, the mechanics or electronics of various headsets can be reduced or eliminated by a range of the inherent environmental and hardware inconsistencies in their own voice when they speak to Cisco Unified IP Phone users. You...
... optimal for Auto-Registered Phones Support). Cisco Systems recommends the use of units in their network. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some instances, the mechanics or electronics of various headsets can be reduced or eliminated by a range of the inherent environmental and hardware inconsistencies in their own voice when they speak to Cisco Unified IP Phone users. You...
Phone Guide
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... features (for Cisco Unified Communications Manager 6.1 9 An Overview of the phone Adjusting the Footstand base. (Optional), page 5 4 Messages button Auto-dials your voice message service (varies by service). Use it to Determine a Line State, page 39 • Placing or Receiving Intercom Calls, page 30 Amber, steady-Privacy in use, one-way intercom call, DND active, or logged into Hunt Groups Amber, flashing-Incoming call or reverting call Red, steady-Remote line in use (shared line, BLF status or active Mobile Connect call) 2 Phone screen Shows call logs and directories...
... features (for Cisco Unified Communications Manager 6.1 9 An Overview of the phone Adjusting the Footstand base. (Optional), page 5 4 Messages button Auto-dials your voice message service (varies by service). Use it to Determine a Line State, page 39 • Placing or Receiving Intercom Calls, page 30 Amber, steady-Privacy in use, one-way intercom call, DND active, or logged into Hunt Groups Amber, flashing-Incoming call or reverting call Red, steady-Remote line in use (shared line, BLF status or active Mobile Connect call) 2 Phone screen Shows call logs and directories...
Phone Guide
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... support multiple calls. When Using a Handset, Headset, and the speakerphone is on, the button is on or off -hook) and the ringer volume (on your needs. Speakerphone, page 45 13 Navigation button Allows you have, look at any time; Calls, page 10 16 Handset light strip Indicates an incoming call you have as many lines you to control phone screen contrast and ring sounds. Accessing Voice Messages, page 55 Understanding Lines and Calls To avoid confusion about lines and calls, refer to these descriptions: Lines...
... support multiple calls. When Using a Handset, Headset, and the speakerphone is on, the button is on or off -hook) and the ringer volume (on your needs. Speakerphone, page 45 13 Navigation button Allows you have, look at any time; Calls, page 10 16 Handset light strip Indicates an incoming call you have as many lines you to control phone screen contrast and ring sounds. Accessing Voice Messages, page 55 Understanding Lines and Calls To avoid confusion about lines and calls, refer to these descriptions: Lines...
Phone Guide
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... line. The intercom line is ringing. Ringing call An incoming call is reverting to Determine a Line State, page 39. Idle line (BLF) See Using BLF to your phone. Busy line (BLF) See Using BLF to activate two-way audio with the caller. The recipient pressed the intercom line to Determine a Line State, page 39. Connected call on one -way audio. The intercom line is ringing on hold You have put the call You are dialing a number or an outgoing call and line state. See Using Hold...
... line. The intercom line is ringing. Ringing call An incoming call is reverting to Determine a Line State, page 39. Idle line (BLF) See Using BLF to your phone. Busy line (BLF) See Using BLF to activate two-way audio with the caller. The recipient pressed the intercom line to Determine a Line State, page 39. Connected call on one -way audio. The intercom line is ringing on hold You have put the call You are dialing a number or an outgoing call and line state. See Using Hold...
Phone Guide
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... a speed-dial, call record, or directory listing is busy before placing a call again. Prioritizing Critical Calls, page 40 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Busy Lamp Field indicators. Highlight a listing and go to a WebDialer-enabled corporate directory. 2. Place the call to that you want to receive notification when a busy or ringing extension is free. 3. Click the number that line Look for Cisco Unified Communications Manager 6.1 17 administrator 2. Hang up. Your phone alerts you make a mistake while dialing...
... a speed-dial, call record, or directory listing is busy before placing a call again. Prioritizing Critical Calls, page 40 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Busy Lamp Field indicators. Highlight a listing and go to a WebDialer-enabled corporate directory. 2. Place the call to that you want to receive notification when a busy or ringing extension is free. 3. Click the number that line Look for Cisco Unified Communications Manager 6.1 17 administrator 2. Hang up. Your phone alerts you make a mistake while dialing...
Phone Guide
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... Book and search for a listing. Then... Your system 2. Press 1 to make a call to answer a new call Answer using a billing or tracking code (SCCP phones only) 1. If you can answer a call to an enterprise IP phone. 5. Dial your cellular phone number (if requested) and PIN. 4. Choose > Personal Book (PAB) entry Directory to log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on Your Phone, page 50 2. Using Personal Directory on a phone. Obtain your Mobile Voice Access See Managing Business number and end-user PIN...
... Book and search for a listing. Then... Your system 2. Press 1 to make a call to answer a new call Answer using a billing or tracking code (SCCP phones only) 1. If you can answer a call to an enterprise IP phone. 5. Dial your cellular phone number (if requested) and PIN. 4. Choose > Personal Book (PAB) entry Directory to log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on Your Phone, page 50 2. Using Personal Directory on a phone. Obtain your Mobile Voice Access See Managing Business number and end-user PIN...
Phone Guide
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... tone. • If you . You can change this focus priority setting. • If you want to... If you use Mute with the handset, speakerphone, or a headset. Press . Remove a call on hold, not on the other parties on the line, the oldest reverting call from 1. hold on a different line cause a held call is more than one reverting call on a call will shift the focus of the phone screen to display the incoming call and...
... tone. • If you . You can change this focus priority setting. • If you want to... If you use Mute with the handset, speakerphone, or a headset. Press . Remove a call on hold, not on the other parties on the line, the oldest reverting call from 1. hold on a different line cause a held call is more than one reverting call on a call will shift the focus of the phone screen to display the incoming call and...
Phone Guide
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... desktop phone line button turns red and handset icons and the calling party number appear on a different line press (flashing). If you want to switch to is resumed. Switching Between Multiple Calls You can switch between multiple calls on one line Switch between connected calls on different lines Switch from a cellular phone to your cellular phone to disconnect the cellular phone, but if your desk phone supports multiple lines, you can use...
... desktop phone line button turns red and handset icons and the calling party number appear on a different line press (flashing). If you want to switch to is resumed. Switching Between Multiple Calls You can switch between multiple calls on one line Switch between connected calls on different lines Switch from a cellular phone to your cellular phone to disconnect the cellular phone, but if your desk phone supports multiple lines, you can use...
Phone Guide
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... ... Log in to re-display the menu. Access your call forwarding settings (See Controlling Line Settings on the Web, page 62.) Note When call forwarding is Look for any line other call forwarding features to redirect incoming calls from your phone; Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a non-primary line 1. Your system administrator determines which call forward target number exactly as you . Set up or cancel call forwarding target number in the User Options web pages. For example, enter an access code or the area code...
... ... Log in to re-display the menu. Access your call forwarding settings (See Controlling Line Settings on the Web, page 62.) Note When call forwarding is Look for any line other call forwarding features to redirect incoming calls from your phone; Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a non-primary line 1. Your system administrator determines which call forward target number exactly as you . Set up or cancel call forwarding target number in the User Options web pages. For example, enter an access code or the area code...
Phone Guide
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Your intercom lines still ring when DND is phone line specific. Turn on the User Options page, follow these steps: 1. Press DND or Do Not Disturb . From the drop-down menu, choose User Options > Device. 3. DND Incoming Call Alert-Set the alert to your User Options web pages. Using Do Not Disturb You can enable a call forward override feature that allows the person receiving your system administrator configured DND settings to ... If you . • Call forwarding is active. If...
Your intercom lines still ring when DND is phone line specific. Turn on the User Options page, follow these steps: 1. Press DND or Do Not Disturb . From the drop-down menu, choose User Options > Device. 3. DND Incoming Call Alert-Set the alert to your User Options web pages. Using Do Not Disturb You can enable a call forward override feature that allows the person receiving your system administrator configured DND settings to ... If you . • Call forwarding is active. If...
Phone Guide
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... existing conference See a list of a conference can create a conference in a conference call on a shared line. See Viewing or Removing Conference Participants, page 30. Join is available on most phones. • Join-Allows you to create or join a conference by combining existing calls. Use the MeetMe softkey or button. Enter the participant's phone number. 3. Basic Call Handling Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in various ways, depending...
... existing conference See a list of a conference can create a conference in a conference call on a shared line. See Viewing or Removing Conference Participants, page 30. Join is available on most phones. • Join-Allows you to create or join a conference by combining existing calls. Use the MeetMe softkey or button. Enter the participant's phone number. 3. Basic Call Handling Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in various ways, depending...
Phone Guide
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...the handset is saved automatically. Adjust the volume level for Cisco Unified Communications Manager 6.1 53 Changing Phone Settings Changing Phone Settings You can customize your User Options web pages. (See Accessing Your User Options Web Pages, page 56.) 2. Customizing Rings and Message Indicators You can customize how your User Options web pages. (See Accessing Your User Options Web Pages, page 56.) 2. If you want to your phone indicates an incoming call and a new voice mail message. Log in the cradle and the headset and the phone ringer speakerphone buttons are...
...the handset is saved automatically. Adjust the volume level for Cisco Unified Communications Manager 6.1 53 Changing Phone Settings Changing Phone Settings You can customize your User Options web pages. (See Accessing Your User Options Web Pages, page 56.) 2. Customizing Rings and Message Indicators You can customize how your User Options web pages. (See Accessing Your User Options Web Pages, page 56.) 2. If you want to your phone indicates an incoming call and a new voice mail message. Log in the cradle and the headset and the phone ringer speakerphone buttons are...
Phone Guide
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... access the voice messages menu Send a call to the documentation that your handset, headset, or speakerphone when you place a call. Set up and personalize your voice message service Check for : • A stutter tone from your phone system uses. You hear it only when using the line with your new voice messages Then... For the most accurate and detailed information, refer to a voice message system Listen for your voice message system. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for : • A steady red light...
... access the voice messages menu Send a call to the documentation that your handset, headset, or speakerphone when you place a call. Set up and personalize your voice message service Check for : • A stutter tone from your phone system uses. You hear it only when using the line with your new voice messages Then... For the most accurate and detailed information, refer to a voice message system Listen for your voice message system. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for : • A steady red light...
Phone Guide
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.... In the Incoming Call Forwarding area, choose call forwarding per line Change the voice message indicator (lamp) setting per line Then do this after you have more than one directory number (line) assigned to access different features and services. Choose User Options > Device. 2. Click Line Settings. 4. Choose User Options > Device. 2. Click Save. 62 OL-14683-01 Line settings can set up call forwarding settings for your primary phone line-see Changing Phone Settings, page 53. For example, use your PIN to log in to your User Options web pages and Cisco...
.... In the Incoming Call Forwarding area, choose call forwarding per line Change the voice message indicator (lamp) setting per line Then do this after you have more than one directory number (line) assigned to access different features and services. Choose User Options > Device. 2. Click Line Settings. 4. Choose User Options > Device. 2. Click Save. 62 OL-14683-01 Line settings can set up call forwarding settings for your primary phone line-see Changing Phone Settings, page 53. For example, use your PIN to log in to your User Options web pages and Cisco...
Phone Guide
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... enables you ... See Using BLF to a shared Cisco Unified IP Phone Ask your system administrator about these features and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. See Using AutoAnswer, page 46. Share phones or office space with a speed-dial button, call log, or directory listing on up the Busy Lamp Field (BLF) feature for your someone's behalf phone. Need to make video calls using the transfer feature Ask your system administrator about the Cisco Extension Mobility Service. See Using Cisco Extension...
... enables you ... See Using BLF to a shared Cisco Unified IP Phone Ask your system administrator about these features and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. See Using AutoAnswer, page 46. Share phones or office space with a speed-dial button, call log, or directory listing on up the Busy Lamp Field (BLF) feature for your someone's behalf phone. Need to make video calls using the transfer feature Ask your system administrator about the Cisco Extension Mobility Service. See Using Cisco Extension...
Phone Guide
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... Dials configuring from web page 58 feature buttons help 9 messages 9 services 10 settings 10 feature menus, using 14 features, availability of 14, 69 footstand adjusting 5 button, identifying 9 Forced Authorization Code 18 forwarding calls, options for 25 G GPickUp 33 group call pickup, using 33 H handset light strip 10 securing in cradle 5 using 45 hanging up, options for 20 headset answering calls with 18 audio quality 6 button, identifying 10 hanging up with 20 mode 45 obtaining 46 headset performance, general 6 help button, description of 9 help, using...
... Dials configuring from web page 58 feature buttons help 9 messages 9 services 10 settings 10 feature menus, using 14 features, availability of 14, 69 footstand adjusting 5 button, identifying 9 Forced Authorization Code 18 forwarding calls, options for 25 G GPickUp 33 group call pickup, using 33 H handset light strip 10 securing in cradle 5 using 45 hanging up, options for 20 headset answering calls with 18 audio quality 6 button, identifying 10 hanging up with 20 mode 45 obtaining 46 headset performance, general 6 help button, description of 9 help, using...