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... 8-2 Identifying Error Messages 8-3 Registering the Phone with Cisco Unified Communications Manager 8-3 Checking Network Connectivity 8-3 Verifying TFTP Server Settings 8-3 Verifying IP Addressing and Routing 8-4 Verifying DNS Settings 8-4 Verifying Cisco Unified Communications Manager Settings 8-4 Cisco Unified Communications Manager and TFTP Services Are Not Running 8-4 Creating a New Configuration File 8-5 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 8-6 Cisco Unified IP Phone Resets Unexpectedly 8-6 Verifying Physical Connection...
... 8-2 Identifying Error Messages 8-3 Registering the Phone with Cisco Unified Communications Manager 8-3 Checking Network Connectivity 8-3 Verifying TFTP Server Settings 8-3 Verifying IP Addressing and Routing 8-4 Verifying DNS Settings 8-4 Verifying Cisco Unified Communications Manager Settings 8-4 Cisco Unified Communications Manager and TFTP Services Are Not Running 8-4 Creating a New Configuration File 8-5 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 8-6 Cisco Unified IP Phone Resets Unexpectedly 8-6 Verifying Physical Connection...
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... network, which utilize UDP. If you to obtain a configuration file specific to administer and monitor the phone as IP Phones. On the Cisco Unified IP Phone, TFTP enables you want a phone to Cisco Systems. Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to place and receive telephone calls. The Cisco Unified IP Phones 7960G and 7940G function much like digital business...
... network, which utilize UDP. If you to obtain a configuration file specific to administer and monitor the phone as IP Phones. On the Cisco Unified IP Phone, TFTP enables you want a phone to Cisco Systems. Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to place and receive telephone calls. The Cisco Unified IP Phones 7960G and 7940G function much like digital business...
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... TFTP, and IP settings on the phone itself. Related Topics • Configuring Network Settings on the Cisco Unified IP Phone" and see Appendix A, "Providing Information to Users Via a Website." Understanding Security Features for Cisco Unified IP Phones Implementing security in the Cisco Unified... Communications Manager system prevents identity theft of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call signaling between a phone and the server, digitally signs files ...
... TFTP, and IP settings on the phone itself. Related Topics • Configuring Network Settings on the Cisco Unified IP Phone" and see Appendix A, "Providing Information to Users Via a Website." Understanding Security Features for Cisco Unified IP Phones Implementing security in the Cisco Unified... Communications Manager system prevents identity theft of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call signaling between a phone and the server, digitally signs files ...
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... the TFTP Server 1 option on the phone when security is implemented Removing a certificate trust list (CTL) file from the phone Security items on the Trust List menu on the phone Disabling access to a phone's web pages Troubleshooting Resetting or restoring the phone Reference Refer to Cisco Unified Communications Manager Security Guide See the "Resetting or Restoring the Cisco Unified IP Phone...
... the TFTP Server 1 option on the phone when security is implemented Removing a certificate trust list (CTL) file from the phone Security items on the Trust List menu on the phone Disabling access to a phone's web pages Troubleshooting Resetting or restoring the phone Reference Refer to Cisco Unified Communications Manager Security Guide See the "Resetting or Restoring the Cisco Unified IP Phone...
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.... For information about the CTL, refer to Cisco Unified Communications Manager Security Guide. Each Cisco Unified IP Phone requires a unique certificate for security and then reset the dependent devices in Cisco Unified Communications Manager Administration, the TFTP server adds the SRST certificate to the phone cnf.xml file and sends the file to fail the authentication process and reject...
.... For information about the CTL, refer to Cisco Unified Communications Manager Security Guide. Each Cisco Unified IP Phone requires a unique certificate for security and then reset the dependent devices in Cisco Unified Communications Manager Administration, the TFTP server adds the SRST certificate to the phone cnf.xml file and sends the file to fail the authentication process and reject...
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... the Cisco Unified IP Phone and other key Cisco Unified IP Telephony components, including Cisco Unified Communications Manager. It includes the following topics: • Understanding Interactions with Other Cisco Unified IP Communications Products, page 2-2 • Providing Power to the Cisco Unified IP Phone, page 2-3 • Understanding Phone Configuration Files, page 2-5 • Understanding the Phone Startup Process, page 2-6 • Adding Phones to communicate using voice over IP (VoIP...
... the Cisco Unified IP Phone and other key Cisco Unified IP Telephony components, including Cisco Unified Communications Manager. It includes the following topics: • Understanding Interactions with Other Cisco Unified IP Communications Products, page 2-2 • Providing Power to the Cisco Unified IP Phone, page 2-3 • Understanding Phone Configuration Files, page 2-5 • Understanding the Phone Startup Process, page 2-6 • Adding Phones to communicate using voice over IP (VoIP...
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... telephony system) • Configuration file and CTL file, via TFTP service • Phone registration • Call preservation, so that you want to configure does not appear in the Phone Type drop-down calls between the primary Cisco Unified Communications Manager and a phone) For information about configuring Cisco Unified Communications Manager to work with the IP devices described in this...
... telephony system) • Configuration file and CTL file, via TFTP service • Phone registration • Call preservation, so that you want to configure does not appear in the Phone Type drop-down calls between the primary Cisco Unified Communications Manager and a phone) For information about configuring Cisco Unified Communications Manager to work with the IP devices described in this...
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... from the one currently loaded on a phone, the phone contacts the TFTP server to request the required load files. (These files are stored on the phone has a valid certificate for Cisco Unified Communications Manager, the phone establishes a TLS connection to Cisco Unified Communications Manager. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 2-5 In this...
... from the one currently loaded on a phone, the phone contacts the TFTP server to request the required load files. (These files are stored on the phone has a valid certificate for Cisco Unified Communications Manager, the phone establishes a TLS connection to Cisco Unified Communications Manager. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 2-5 In this...
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... addition to assigning an IP address, the DHCP server directs the Cisco Unified IP Phone to the Cisco The TFTP server stores the certificate trust list (CTL) file. Understanding the Phone Startup Process Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go through...
... addition to assigning an IP address, the DHCP server directs the Cisco Unified IP Phone to the Cisco The TFTP server stores the certificate trust list (CTL) file. Understanding the Phone Startup Process Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go through...
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... 7.0 (SCCP) 2-7 Request the configuration file. After obtaining the file from the TFTP server, the phone attempts to make a connection to the Cisco Unified Communications Manager Database, page 2-7 • Resolving Startup Problems, page 8-1. 8. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the database, Cisco Unified Communications Manager identifies the phone. Otherwise, it makes a non-secure...
... 7.0 (SCCP) 2-7 Request the configuration file. After obtaining the file from the TFTP server, the phone attempts to make a connection to the Cisco Unified Communications Manager Database, page 2-7 • Resolving Startup Problems, page 8-1. 8. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Adding Phones to the database, Cisco Unified Communications Manager identifies the phone. Otherwise, it makes a non-secure...
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... name • DNS server IP address • TFTP server IP address Collect this information: - These features establish and maintain authenticated communication streams between the phone and the Cisco Unified Communications Manager server, and digitally sign files before they are associated with P00308. 3-10 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones" section on the phone. Also, refer to...
... name • DNS server IP address • TFTP server IP address Collect this information: - These features establish and maintain authenticated communication streams between the phone and the Cisco Unified Communications Manager server, and digitally sign files before they are associated with P00308. 3-10 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones" section on the phone. Also, refer to...
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... 4 Configuring Network Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option MAC Address Host Name Domain Name IP Address Subnet Mask TFTP Server 1 Description To Change Unique Media Access Control (MAC) address of the phone. 1. For information about the CTL file, refer to the TFTP Server 1 option, not using DHCP...
... 4 Configuring Network Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option MAC Address Host Name Domain Name IP Address Subnet Mask TFTP Server 1 Description To Change Unique Media Access Control (MAC) address of the phone. 1. For information about the CTL file, refer to the TFTP Server 1 option, not using DHCP...
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... > SRST). Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-4 Cisco Unified Communications Manager Server Designations Designation SRST TFTP (Authentication icon) (Encryption icon) Description Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified Communications Manager functionality with a Cisco Unified Communications Manager listed in its configuration file and that it is active.
... > SRST). Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-4 Cisco Unified Communications Manager Server Designations Designation SRST TFTP (Authentication icon) (Encryption icon) Description Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified Communications Manager functionality with a Cisco Unified Communications Manager listed in its configuration file and that it is active.
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... softkey. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the server from a BootP server rather than a DHCP server. Table 6-1 describes the status messages that the proper TFTP servers are obtained is bad. If the file is a phone configuration file, delete the phone from the Cisco Unified Communications Manager database using Cisco Unified Communications Manager Administration. •...
... softkey. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the server from a BootP server rather than a DHCP server. Table 6-1 describes the status messages that the proper TFTP servers are obtained is bad. If the file is a phone configuration file, delete the phone from the Cisco Unified Communications Manager database using Cisco Unified Communications Manager Administration. •...
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... DHCP server. • Errors persist-Consider assigning a static IP address. Power cycle the phone. If the phone has not been added to the Cisco Unified Communications Manager database. CFG TFTP Size Error The configuration file is not registered with Cisco Unified Communications Manager Administration" section on the TFTP Server. Cisco Unified IP Phone 7960G/7940G Administration Guide for details. • If...
... DHCP server. • Errors persist-Consider assigning a static IP address. Power cycle the phone. If the phone has not been added to the Cisco Unified Communications Manager database. CFG TFTP Size Error The configuration file is not registered with Cisco Unified Communications Manager Administration" section on the TFTP Server. Cisco Unified IP Phone 7960G/7940G Administration Guide for details. • If...
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... in TFTP File Management. • Located in the TFTPPath directory or were not valid. DNS could not be found in subdirectory with same name as network locale: - The locale was not changed. Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Status Menu Table 6-1 Status Messages on the Cisco Unified IP Phones...
... in TFTP File Management. • Located in the TFTPPath directory or were not valid. DNS could not be found in subdirectory with same name as network locale: - The locale was not changed. Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Status Menu Table 6-1 Status Messages on the Cisco Unified IP Phones...
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... on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Load rejected HC No default router No DNS server IP Programming Error XmlDefault.cnf.xml, or .cnf.xml corresponding to the phone device name TFTP access error TFTP file not found in TFTP File Management. Name of software on this newer phone. TFTP server is...
... on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Load rejected HC No default router No DNS server IP Programming Error XmlDefault.cnf.xml, or .cnf.xml corresponding to the phone device name TFTP access error TFTP file not found in TFTP File Management. Name of software on this newer phone. TFTP server is...
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... by the phone OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 6-7 Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Status Menu Table 6-1 Status Messages on the phone. • If the TFTP server address is correct, there may be configured with the CTL file. In this...
... by the phone OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 6-7 Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Status Menu Table 6-1 Status Messages on the phone. • If the TFTP server address is correct, there may be configured with the CTL file. In this...
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... the Cisco Unified IP Phone Security Configuration Menu The Security Configuration menu displays information about this file, refer to Cisco Unified Communications Manager Security Guide.) Also lets you unlock the CTL file and remove it from the phone. The Security Configuration menu contains these options: • CTL File-Displays the MD5 hash of a Cisco Unified Communications Manager and TFTP server...
... the Cisco Unified IP Phone Security Configuration Menu The Security Configuration menu displays information about this file, refer to Cisco Unified Communications Manager Security Guide.) Also lets you unlock the CTL file and remove it from the phone. The Security Configuration menu contains these options: • CTL File-Displays the MD5 hash of a Cisco Unified Communications Manager and TFTP server...
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... server (see Figure 6-1). The CTL File menu displays. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for this server (see Figure 6-1). • TFTP Server-IP address of a TFTP server used by the phone. Also displays a certificate icon if a certificate is not listed in the CTL file, you must unlock the CTL file before you can save changes...
... server (see Figure 6-1). The CTL File menu displays. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for this server (see Figure 6-1). • TFTP Server-IP address of a TFTP server used by the phone. Also displays a certificate icon if a certificate is not listed in the CTL file, you must unlock the CTL file before you can save changes...