Phone Guide
Page 10
.../openssl_license/7900_ssllic.html Safety and Performance Information Refer to emergency service through the phone is restored. In the case of a power failure or disruption, you use external devices with the Cisco Unified IP Phone: Cisco recommends the use cables with a better shield and connector. • Shorten... length of the external device cable. • Apply ferrites or other such devices on the quality of power outages and other devices on your Cisco Unified IP Phone. Finding Additional Information You can access the most current Licensing Information at this URL: http://www...
.../openssl_license/7900_ssllic.html Safety and Performance Information Refer to emergency service through the phone is restored. In the case of a power failure or disruption, you use external devices with the Cisco Unified IP Phone: Cisco recommends the use cables with a better shield and connector. • Shorten... length of the external device cable. • Apply ferrites or other such devices on the quality of power outages and other devices on your Cisco Unified IP Phone. Finding Additional Information You can access the most current Licensing Information at this URL: http://www...
Phone Guide
Page 12
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 113656 7 5 Access port (10/100 PC) 6 Handset port 7 Headset port 8 Footstand button Adjusting the Footstand To change the angle of the phone base, adjust the footstand while pressing the footstand button. 4 OL-15496-01
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 113656 7 5 Access port (10/100 PC) 6 Handset port 7 Headset port 8 Footstand button Adjusting the Footstand To change the angle of the phone base, adjust the footstand while pressing the footstand button. 4 OL-15496-01
Phone Guide
Page 14
...environments. Audio Quality Subjective to perform well with Cisco Unified IP Phones. Cisco recommends that customers test headsets in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that is subjective and Cisco cannot guarantee the performance of a headset must ...sound good to you (the user) and to determine performance before making a purchasing decision and deploying en masse. Note In some cases, hum may be reduced or eliminated by using a local power cube or power ...
...environments. Audio Quality Subjective to perform well with Cisco Unified IP Phones. Cisco recommends that customers test headsets in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that is subjective and Cisco cannot guarantee the performance of a headset must ...sound good to you (the user) and to determine performance before making a purchasing decision and deploying en masse. Note In some cases, hum may be reduced or eliminated by using a local power cube or power ...
Administration Guide
Page 4
... IP Phone Interacts with the VLAN 2-3 Providing Power to the Cisco Unified IP Phone 2-3 Power Guidelines 2-4 Power Outage 2-4 Obtaining Additional Information about Power 2-4 Understanding Phone Configuration Files 2-5 Understanding the Phone Startup Process 2-6 Adding Phones to the Cisco Unified Communications Manager Database 2-7 Adding Phones with Auto-Registration 2-8 Adding Phones with Auto-Registration and TAPS 2-9 Adding Phones with Cisco Unified Communications Manager Administration 2-9 Adding Phones with BAT 2-10 Using Cisco Unified IP Phones...
... IP Phone Interacts with the VLAN 2-3 Providing Power to the Cisco Unified IP Phone 2-3 Power Guidelines 2-4 Power Outage 2-4 Obtaining Additional Information about Power 2-4 Understanding Phone Configuration Files 2-5 Understanding the Phone Startup Process 2-6 Adding Phones to the Cisco Unified Communications Manager Database 2-7 Adding Phones with Auto-Registration 2-8 Adding Phones with Auto-Registration and TAPS 2-9 Adding Phones with Cisco Unified Communications Manager Administration 2-9 Adding Phones with BAT 2-10 Using Cisco Unified IP Phones...
Administration Guide
Page 16
... equipment. HTTP is enabled by default. RTP is an emerging standard for voice communication. Cisco Unified IP Phones use SCCP for transporting real-time data, such as auxiliary VLAN ID, per port power management details, and Quality of the Cisco Unified IP Phone What Networking Protocols Are Used? Chapter 1 An Overview of Service (QoS) configuration information with...
... equipment. HTTP is enabled by default. RTP is an emerging standard for voice communication. Cisco Unified IP Phones use SCCP for transporting real-time data, such as auxiliary VLAN ID, per port power management details, and Quality of the Cisco Unified IP Phone What Networking Protocols Are Used? Chapter 1 An Overview of Service (QoS) configuration information with...
Administration Guide
Page 28
... directions for your system and user needs. For information about upgrading, refer to the current firmware image. Choose the power source for Installing the Cisco Unified IP Phones 7960G and 7940G Task Purpose For More Information 1. The Cisco Unified IP Phone Installation Guide that phone is located at the users's location. Some tasks are optional, depending on page 3-7.
... directions for your system and user needs. For information about upgrading, refer to the current firmware image. Choose the power source for Installing the Cisco Unified IP Phones 7960G and 7940G Task Purpose For More Information 1. The Cisco Unified IP Phone Installation Guide that phone is located at the users's location. Some tasks are optional, depending on page 3-7.
Administration Guide
Page 31
... over IP (VoIP) network. It also describes options for Cisco Unified Communications Manager 7.0 (SCCP) 2-1 For related information about voice and IP communications, refer to this capability, the IP Phones depend upon and interact with Different Protocols, page 2-10 • Determining the MAC Address for a Cisco Unified IP Phone, page 2-12 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for powering phones...
... over IP (VoIP) network. It also describes options for Cisco Unified Communications Manager 7.0 (SCCP) 2-1 For related information about voice and IP communications, refer to this capability, the IP Phones depend upon and interact with Different Protocols, page 2-10 • Determining the MAC Address for a Cisco Unified IP Phone, page 2-12 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for powering phones...
Administration Guide
Page 33
... by isolating the voice traffic onto a separate VLAN. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Understanding How the Cisco Unified IP Phone Interacts with a Cisco switch. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for each phone. However, additional IP addresses might reduce the quality of appropriate packets to the...
... by isolating the voice traffic onto a separate VLAN. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Understanding How the Cisco Unified IP Phone Interacts with a Cisco switch. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for each phone. However, additional IP addresses might reduce the quality of appropriate packets to the...
Administration Guide
Page 34
... and restrictions regarding power Cisco Unified IP Phone 7960G/7940G Administration Guide for Powering the Cisco Unified IP Phone 7960G and 7940G Power Type External power- Providing Power to the Cisco Unified IP Phone Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network These sections provide more information about powering a phone: • Power Guidelines, page 2-4 • Power Outage, page 2-4 • Obtaining Additional Information about Power, page 2-4 Power Guidelines Table 2-1 provides...
... and restrictions regarding power Cisco Unified IP Phone 7960G/7940G Administration Guide for Powering the Cisco Unified IP Phone 7960G and 7940G Power Type External power- Providing Power to the Cisco Unified IP Phone Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network These sections provide more information about powering a phone: • Power Guidelines, page 2-4 • Power Outage, page 2-4 • Obtaining Additional Information about Power, page 2-4 Power Guidelines Table 2-1 provides...
Administration Guide
Page 35
... files also contain information about which image load the phone should be running. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding Phone Configuration Files Table 2-2 Related Documentation for Power Document Topics PoE Solutions Cisco Catalyst Switches Integrated Service Routers Cisco IOS Software URL http://www.cisco.com/en/US/netsol/ ns340/ns394/ns147/ns412...
... files also contain information about which image load the phone should be running. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding Phone Configuration Files Table 2-2 Related Documentation for Power Document Topics PoE Solutions Cisco Catalyst Switches Integrated Service Routers Cisco IOS Software URL http://www.cisco.com/en/US/netsol/ ns340/ns394/ns147/ns412...
Administration Guide
Page 36
...Database, page 2-7. The Cisco Unified IP Phone has non-volatile Flash memory in Table 2-3. If the Cisco Unified IP Phone is described in which it can also assign an alternative TFTP server to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go ...through the Ethernet cable attached to obtain one assigned by DHCP. 6. The phone needs to a Cisco Catalyst switch, the switch next informs the phone of these steps may occur on the phone; Obtain an IP address. • Network Configuration Menu, page 4-4. Obtain power...
...Database, page 2-7. The Cisco Unified IP Phone has non-volatile Flash memory in Table 2-3. If the Cisco Unified IP Phone is described in which it can also assign an alternative TFTP server to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go ...through the Ethernet cable attached to obtain one assigned by DHCP. 6. The phone needs to a Cisco Catalyst switch, the switch next informs the phone of these steps may occur on the phone; Obtain an IP address. • Network Configuration Menu, page 4-4. Obtain power...
Administration Guide
Page 41
... Manager Administration, delete the existing SIP phone from SIP to SIP. Power cycle the phone. Power cycle the phone. Converting an In-Use Phone from the Cisco Unified Communications Manager database. In Cisco Unified Communications Manager Administration, create the phone as an SCCP phone. Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that is in...
... Manager Administration, delete the existing SIP phone from SIP to SIP. Power cycle the phone. Power cycle the phone. Converting an In-Use Phone from the Cisco Unified Communications Manager database. In Cisco Unified Communications Manager Administration, create the phone as an SCCP phone. Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that is in...
Administration Guide
Page 45
... to connect the phone to Cisco Unified IP Phone users. You must use a straight-through cable on these connections. You can be caused by using a local power cube or power injector. Headset Although Cisco Systems performs internal testing of their proximity to the Cisco Unified IP Phone, plug the cable...Guide for example, electric lights, electric motors, or large PC monitors. On both the remote party and the Cisco Unified IP Phone user. See the "Providing Power to avoid collisions. It includes a light strip that are screened against unwanted radio frequency (RF) and audio ...
... to connect the phone to Cisco Unified IP Phone users. You must use a straight-through cable on these connections. You can be caused by using a local power cube or power injector. Headset Although Cisco Systems performs internal testing of their proximity to the Cisco Unified IP Phone, plug the cable...Guide for example, electric lights, electric motors, or large PC monitors. On both the remote party and the Cisco Unified IP Phone user. See the "Providing Power to avoid collisions. It includes a light strip that are screened against unwanted radio frequency (RF) and audio ...
Administration Guide
Page 47
... one now. Connect the power supply to a power source before using external devices, read the "Using External Devices with the EMC Directive [89/336/EC]. Note Before you do not connect one now. supported headsets. 3. on page 3-3 for Optional. Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Caution In European Union countries...
... one now. Connect the power supply to a power source before using external devices, read the "Using External Devices with the EMC Directive [89/336/EC]. Note Before you do not connect one now. supported headsets. 3. on page 3-3 for Optional. Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Caution In European Union countries...
Administration Guide
Page 48
Installing the Cisco Unified IP Phone Chapter 3 Setting Up the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phones 7960G and 7940G Cable Connections AUX DC adaptor port (DC48V) for phones not provided with Access port (10/100 PC) for connecting the phone to a 1 inline power 5 computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port Network port (10/100 SW) for...
Installing the Cisco Unified IP Phone Chapter 3 Setting Up the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phones 7960G and 7940G Cable Connections AUX DC adaptor port (DC48V) for phones not provided with Access port (10/100 PC) for connecting the phone to a 1 inline power 5 computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port Network port (10/100 SW) for...
Administration Guide
Page 51
...-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 3-9 Hang the phone on and off in Wall Mounting the Cisco Unified IP Phone 1 Footstand adjustment button-Raises and lowers adjustment plate 2 Wall mounting screw holes 3 Adjustment plate-Raises and lowers phone vertically Verifying the Phone Startup Process After the Cisco Unified IP Phone has power connected to...
...-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 3-9 Hang the phone on and off in Wall Mounting the Cisco Unified IP Phone 1 Footstand adjustment button-Raises and lowers adjustment plate 2 Wall mounting screw holes 3 Adjustment plate-Raises and lowers phone vertically Verifying the Phone Startup Process After the Cisco Unified IP Phone has power connected to...
Administration Guide
Page 84
... Communications Manager. Obtain a new copy of the TFTP server. Cisco Unified IP Phone 7960G/7940G Administration Guide for details on assigning a static IP address. The configuration file for details. • If you are not allowing phones to the Cisco Unified Communications Manager database. Power cycle the phone. DHCP timeout DHCP server did not respond. • Network is busy...
... Communications Manager. Obtain a new copy of the TFTP server. Cisco Unified IP Phone 7960G/7940G Administration Guide for details on assigning a static IP address. The configuration file for details. • If you are not allowing phones to the Cisco Unified Communications Manager database. Power cycle the phone. DHCP timeout DHCP server did not respond. • Network is busy...
Administration Guide
Page 85
... and Security Information on the Cisco Unified IP Phone Status Menu Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message DNS timeout DNS unknown host Duplicate IP Error update locale IP address released Load ID incorrect ...phone. • If the phone has a static IP address, verify that the load ID is power cycled or you have not assigned a duplicate IP address. Another device is using DHCP, check the DHCP server configuration. glyphs.xml - One or more localization files could not resolve the name of the TFTP server or Cisco...
... and Security Information on the Cisco Unified IP Phone Status Menu Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message DNS timeout DNS unknown host Duplicate IP Error update locale IP address released Load ID incorrect ...phone. • If the phone has a static IP address, verify that the load ID is power cycled or you have not assigned a duplicate IP address. Another device is using DHCP, check the DHCP server configuration. glyphs.xml - One or more localization files could not resolve the name of the TFTP server or Cisco...
Administration Guide
Page 86
... the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Load rejected HC No default router No DNS server IP Programming Error XmlDefault.cnf.xml, or .cnf.xml corresponding to install a version of software on this phone that did not support hardware changes on this error by power cycling the phone...
... the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Load rejected HC No default router No DNS server IP Programming Error XmlDefault.cnf.xml, or .cnf.xml corresponding to install a version of software on this phone that did not support hardware changes on this error by power cycling the phone...
Administration Guide
Page 140
...labeled LAN). • RJ-45 jack for Cisco Unified Communications Manager 7.0 (SCCP) E-2 OL-15498-01 Table E-3 Access Port Connector Pinouts Pin Number 1 2 3 4 5 Function RD+ RDTD+ Not Used Not Used Cisco Unified IP Phone 7960G/7940G Administration Guide for a second 10/...100BaseT compliant connection (labeled PC). • 48-volt power connector. Network Port Connector Table E-2 describes the network port connector pinouts. The diameter of the center pin in the phone power jack (Switchcraft 712A...
...labeled LAN). • RJ-45 jack for Cisco Unified Communications Manager 7.0 (SCCP) E-2 OL-15498-01 Table E-3 Access Port Connector Pinouts Pin Number 1 2 3 4 5 Function RD+ RDTD+ Not Used Not Used Cisco Unified IP Phone 7960G/7940G Administration Guide for a second 10/...100BaseT compliant connection (labeled PC). • 48-volt power connector. Network Port Connector Table E-2 describes the network port connector pinouts. The diameter of the center pin in the phone power jack (Switchcraft 712A...