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... 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20...
... 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20...
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...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
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... Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not...
... Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not...
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Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
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... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
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...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
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... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
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... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
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... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
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... be configured by using the same phone web user interface for the Cisco SPA500 Series IP phones, providing 32 three-color (red, green, and orange) programmable LEDs. For more information on the installation of full-featured VoIP (Voice-over-Internet Protocol) phones that provide voice communication over an IP network. The Cisco Attendant Console attaches to monitor a total...
... be configured by using the same phone web user interface for the Cisco SPA500 Series IP phones, providing 32 three-color (red, green, and orange) programmable LEDs. For more information on the installation of full-featured VoIP (Voice-over-Internet Protocol) phones that provide voice communication over an IP network. The Cisco Attendant Console attaches to monitor a total...
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... The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). The Cisco SPA IP phones support Session Initiation Protocol (SIP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications...
... The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). The Cisco SPA IP phones support Session Initiation Protocol (SIP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications...
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... IP PBX Call Control Systems Cisco SPA IP phones are connecting the Cisco SPA IP phones. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP...Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable SPCP appliance that is designed for the SIP PBX system to the Cisco UC320W Administration Guide. Configuration of low calling rates. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone...
... IP PBX Call Control Systems Cisco SPA IP phones are connecting the Cisco SPA IP phones. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP...Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable SPCP appliance that is designed for the SIP PBX system to the Cisco UC320W Administration Guide. Configuration of low calling rates. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone...
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... you must be on page 161 for more information. you are several ways to as the Cisco SPA IP phones. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your PC and use a different process to upgrade that firmware.) • Autoprovisioning-A configuration...
... you must be on page 161 for more information. you are several ways to as the Cisco SPA IP phones. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your PC and use a different process to upgrade that firmware.) • Autoprovisioning-A configuration...
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.... STEP 2 Scroll to enter the IVR menu. The firmware is announced. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. Getting Started Updating Firmware 1 Determining the Firmware...
.... STEP 2 Scroll to enter the IVR menu. The firmware is announced. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. Getting Started Updating Firmware 1 Determining the Firmware...
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... and navigate to Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Often an IP address is displayed. The IP address is assigned by a DHCP server, so the phone must know the IP address of the phone you are upgrading. STEP 2 Enter 110#. Cisco SPA501G STEP 1 Press the Setup button.
... and navigate to Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Often an IP address is displayed. The IP address is assigned by a DHCP server, so the phone must know the IP address of the phone you are upgrading. STEP 2 Enter 110#. Cisco SPA501G STEP 1 Press the Setup button.
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...file. STEP 3 Enter the IP address of the phone. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click the file and extract its contents to a single folder or to the same subnetwork as the phone, run the executable file for the phone. STEP 2 Click Continue ...your service provider information. STEP 4 Follow the on the page to locate your PC attached to the desktop. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 3 Click Firmware Upgrade Window. Installing the Firmware Your computer must be on the same ...
...file. STEP 3 Enter the IP address of the phone. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click the file and extract its contents to a single folder or to the same subnetwork as the phone, run the executable file for the phone. STEP 2 Click Continue ...your service provider information. STEP 4 Follow the on the page to locate your PC attached to the desktop. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 3 Click Firmware Upgrade Window. Installing the Firmware Your computer must be on the same ...
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... by the user by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- Click Submit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 however, not all phones. Using the Web-Based Configuration...
... by the user by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- Click Submit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 however, not all phones. Using the Web-Based Configuration...
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... option to edit the parameter is not displayed, press **# to set the parameter. Making the Profile Writeable On some models you cannot modify this parameter. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 If the edit option still does not display, it might have disabled the...
... option to edit the parameter is not displayed, press **# to set the parameter. Making the Profile Writeable On some models you cannot modify this parameter. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 If the edit option still does not display, it might have disabled the...