Administration Guide
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... 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing...
... 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing...
Administration Guide
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...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
Administration Guide
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... Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not...
... Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not...
Administration Guide
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Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
Administration Guide
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... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
Administration Guide
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...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
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... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
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... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
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... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
Administration Guide
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... be attached to a single IP phone to monitor a total of full-featured VoIP (Voice-over-Internet Protocol) phones that provide voice communication over an IP network. For more information on the installation of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Cisco Small Business SPA300 Series, SPA500...
... be attached to a single IP phone to monitor a total of full-featured VoIP (Voice-over-Internet Protocol) phones that provide voice communication over an IP network. For more information on the installation of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Cisco Small Business SPA300 Series, SPA500...
Administration Guide
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... Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. The Cisco SPA IP phones support Session Initiation Protocol (SIP). SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device Analog Phones or Fax Machines 276459...
... Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. The Cisco SPA IP phones support Session Initiation Protocol (SIP). SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device Analog Phones or Fax Machines 276459...
Administration Guide
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.... These devices are connecting the Cisco SPA IP phones. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for small businesses. You can be configured to support legacy phone lines and provide local voice mail service. For more Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 With the optional...
.... These devices are connecting the Cisco SPA IP phones. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for small businesses. You can be configured to support legacy phone lines and provide local voice mail service. For more Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 With the optional...
Administration Guide
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... User Guide for more information. you must be updated. The configuration file (also referred to as the Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 Cisco WIP310 • TFTP or HTTP server-The latest firmware image file is loaded onto an HTTP/TFTP server and is accessed...
... User Guide for more information. you must be updated. The configuration file (also referred to as the Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 Cisco WIP310 • TFTP or HTTP server-The latest firmware image file is loaded onto an HTTP/TFTP server and is accessed...
Administration Guide
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.... The firmware version is displayed under Software Version. The current firmware is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the Firmware Version To...
.... The firmware version is displayed under Software Version. The current firmware is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the Firmware Version To...
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... the device, you must be booted up and connected to the subnetwork. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 The IP address is assigned by a DHCP server, so the phone must know the IP address of the phone you are upgrading. STEP 2 Scroll to Network and press Select. Often an...
... the device, you must be booted up and connected to the subnetwork. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 The IP address is assigned by a DHCP server, so the phone must know the IP address of the phone you are upgrading. STEP 2 Scroll to Network and press Select. Often an...
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... firmware file you are upgrading. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the same...
... firmware file you are upgrading. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the same...
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... 2 Double-click the executable file for the firmware upgrade (for phone administration. however, not all features are using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- If you are connected to a VPN, you are available...
... 2 Double-click the executable file for the firmware upgrade (for phone administration. however, not all features are using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- If you are connected to a VPN, you are available...
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... Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To view the phone parameters by your change the status of the Web Access Enabled parameter...
... Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To view the phone parameters by your change the status of the Web Access Enabled parameter...