iP8500 Quick Start Guide
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...our web site at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to your CD-ROM: .... * Support program specifics are found here. 2. Serial Number (located on the inside of the printer): Model Number (located on the front of service charges, MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our web site at a very attractive price...
...our web site at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to your CD-ROM: .... * Support program specifics are found here. 2. Serial Number (located on the inside of the printer): Model Number (located on the front of service charges, MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our web site at a very attractive price...
iP8500 Quick Start Guide
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...Advanced Printing Printing Photographs Directly from a Digital Camera 22 Accessing the Printer Driver 28 Adjusting the Print Quality for Photographs 29 Using the ...Colors are Incorrect 48 Printing the Nozzle Check Pattern 49 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install the Printer... Print Quality is Poor or Contains Errors 68 Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper...the Digital Camera 81 Appendix Installing the Printer Driver When Using Mac OS 9 83 User's Guide Table of ...
...Advanced Printing Printing Photographs Directly from a Digital Camera 22 Accessing the Printer Driver 28 Adjusting the Print Quality for Photographs 29 Using the ...Colors are Incorrect 48 Printing the Nozzle Check Pattern 49 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install the Printer... Print Quality is Poor or Contains Errors 68 Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper...the Digital Camera 81 Appendix Installing the Printer Driver When Using Mac OS 9 83 User's Guide Table of ...
iP8500 Quick Start Guide
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... for the following functions: - Advanced Printing About "Image optimize" If you use a Canon PictBridge-compatible camera, you can handle only Exif/JPEG image data to your digital camera manual. z This printer can select "VIVID", "NR", or "VIVID+NR." (Note that these options cannot...in Exif image data is selected, functions of each photo. z Never disconnect the USB cable during printing. Printer maintenance z For the digital camera operation method and troubleshooting, refer to produce photos using PictBridge. For print error messages, see "Cannot Print Properly from the Digital ...
... for the following functions: - Advanced Printing About "Image optimize" If you use a Canon PictBridge-compatible camera, you can handle only Exif/JPEG image data to your digital camera manual. z This printer can select "VIVID", "NR", or "VIVID+NR." (Note that these options cannot...in Exif image data is selected, functions of each photo. z Never disconnect the USB cable during printing. Printer maintenance z For the digital camera operation method and troubleshooting, refer to produce photos using PictBridge. For print error messages, see "Cannot Print Properly from the Digital ...
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...A4 Photo Paper Plus Glossy A4 Photo Paper Plus Semi-gloss A4 Glossy Photo Paper A4 z For the digital camera operation method and troubleshooting, refer to be printed (excluding the index print). - For the images taken with an ExifPrint-compatible digital camera, the Photo ...be index-printed. 27 For print error messages, see "Cannot Print Properly from the Digital Camera" on the printer. Advanced Printing Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you connect a digital camera, you can make...
...A4 Photo Paper Plus Glossy A4 Photo Paper Plus Semi-gloss A4 Glossy Photo Paper A4 z For the digital camera operation method and troubleshooting, refer to be printed (excluding the index print). - For the images taken with an ExifPrint-compatible digital camera, the Photo ...be index-printed. 27 For print error messages, see "Cannot Print Properly from the Digital Camera" on the printer. Advanced Printing Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you connect a digital camera, you can make...
iP8500 Quick Start Guide
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... "The USB 2.0 Hi-speed Connection Does Not Work Properly" on page 67 z "Print Quality is Poor or Contains Errors" on page 68 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages" on ...categories. Take the appropriate action described in this section. The message may vary depending on your operating system. 65 Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not covered in the message. When an Error Occurs The BJ Status Monitor opens...
... "The USB 2.0 Hi-speed Connection Does Not Work Properly" on page 67 z "Print Quality is Poor or Contains Errors" on page 68 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages" on ...categories. Take the appropriate action described in this section. The message may vary depending on your operating system. 65 Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not covered in the message. When an Error Occurs The BJ Status Monitor opens...
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Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for installing the printer driver. If this problem persists, refer to proceed beyond the Printer Port screen Reinstall the printer...you inserted the Setup Software & User's Guide CD-ROM into the CD-ROM drive: 1. Click Start Over on the Printer Connection screen. 2. If the installer was forced to be unstable. Double-click the CD-ROM icon. Double-click the...
Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for installing the printer driver. If this problem persists, refer to proceed beyond the Printer Port screen Reinstall the printer...you inserted the Setup Software & User's Guide CD-ROM into the CD-ROM drive: 1. Click Start Over on the Printer Connection screen. 2. If the installer was forced to be unstable. Double-click the CD-ROM icon. Double-click the...
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...hub. The grayed-out printer icon is for the USB 2.0 Hi-Speed connection, see "BJ Printer Driver Systems Requirements" on the printer or viceversa, which created a second printer icon. Reinstall the USB 2.0 Hi-Speed driver using the latest version of the driver. Troubleshooting The USB 2.0 Hi-speed... Connection Does Not Work Properly Problem Possible Cause Try This When you connect to the printer's lower port (USB). Connect to a computer running Windows XP, the ...
...hub. The grayed-out printer icon is for the USB 2.0 Hi-Speed connection, see "BJ Printer Driver Systems Requirements" on the printer or viceversa, which created a second printer icon. Reinstall the USB 2.0 Hi-Speed driver using the latest version of the driver. Troubleshooting The USB 2.0 Hi-speed... Connection Does Not Work Properly Problem Possible Cause Try This When you connect to the printer's lower port (USB). Connect to a computer running Windows XP, the ...
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...pop-up Check the print side of the printer driver, confirm that the Media Type selected matches the paper loaded. Open the Print dialog box. 2. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause ...not improve, select Custom, click Set and then adjust the Quality bar for the Print Quality setting. Glossy photo paper other than the Canon specialty media is misaligned Align the Print Head. Drag the Print Quality slide bar to see if all the orange tape has been peeled...
...pop-up Check the print side of the printer driver, confirm that the Media Type selected matches the paper loaded. Open the Print dialog box. 2. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause ...not improve, select Custom, click Set and then adjust the Quality bar for the Print Quality setting. Glossy photo paper other than the Canon specialty media is misaligned Align the Print Head. Drag the Print Quality slide bar to see if all the orange tape has been peeled...
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... the RESUME/ CANCEL button on is too thick or curled. Open the printer properties dialog box. 2. Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper... Pro or other Canon specialty paper to uncurl the media. Reduce the Intensity setting in the BJ Printer Utility...
... the RESUME/ CANCEL button on is too thick or curled. Open the printer properties dialog box. 2. Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper... Pro or other Canon specialty paper to uncurl the media. Reduce the Intensity setting in the BJ Printer Utility...
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...print job finishes. Printing photographs and high-density graphics can become extremely hot during extended print operation. See "Opening the Printer Properties Dialog Box Directly from the Go menu. 2. Click Display Print Queue. 4. When the confirmation message is designed ...overheat when printing continuously for long periods of continuous printing Stop printing and turn the printer off for the deletion. 1. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Paper Output Tray is open Close the Inner ...
...print job finishes. Printing photographs and high-density graphics can become extremely hot during extended print operation. See "Opening the Printer Properties Dialog Box Directly from the Go menu. 2. Click Display Print Queue. 4. When the confirmation message is designed ...overheat when printing continuously for long periods of continuous printing Stop printing and turn the printer off for the deletion. 1. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Paper Output Tray is open Close the Inner ...
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...print data is too large Check the size of it may be lost. Print layout may be altered with the reduced printing function. 1. Open the printer properties dialog box. 2. Click Print Area Setup in Print Area. 71 Select Automatic Duplex Printing, and select Use reduced printing in the Page Setup... if the size of the data is too large, part of the print data. When the spool format is EMF, follow the procedure below. 1. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size...
...print data is too large Check the size of it may be lost. Print layout may be altered with the reduced printing function. 1. Open the printer properties dialog box. 2. Click Print Area Setup in Print Area. 71 Select Automatic Duplex Printing, and select Use reduced printing in the Page Setup... if the size of the data is too large, part of the print data. When the spool format is EMF, follow the procedure below. 1. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size...
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...Cover and press the RESUME/CANCEL button. The Paper Feed Roller rotates as a paper clip or a pencil, has fallen into the printer, turn off the printer and unplug the power cord from the power outlet before you try to remove it easily, contact the Customer Care Center. There ... or Cassette If a foreign object, such as it is curled. See "Loading Paper" on page 3 and "Canon Specialty Media" on the printer. 3. Repeat this operation three times. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if...
...Cover and press the RESUME/CANCEL button. The Paper Feed Roller rotates as a paper clip or a pencil, has fallen into the printer, turn off the printer and unplug the power cord from the power outlet before you try to remove it easily, contact the Customer Care Center. There ... or Cassette If a foreign object, such as it is curled. See "Loading Paper" on page 3 and "Canon Specialty Media" on the printer. 3. Repeat this operation three times. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if...
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... When reloading the paper into the printer correctly. If you have turned off , and then turn the printer off the printer in step 1, or the paper tears and a piece remains inside the printer, open the Top Cover and remove it back on. Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper ...jams in the Sheet Feeder, slowly pull the paper out from the Sheet Feeder. • If you cannot remove the paper or the paper tears inside the printer. 3. Slowly pull the paper out ...
... When reloading the paper into the printer correctly. If you have turned off , and then turn the printer off the printer in step 1, or the paper tears and a piece remains inside the printer, open the Top Cover and remove it back on. Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper ...jams in the Sheet Feeder, slowly pull the paper out from the Sheet Feeder. • If you cannot remove the paper or the paper tears inside the printer. 3. Slowly pull the paper out ...
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... 7. If you cannot remove the paper or if the paper tears inside the printer. Open the Rear Cover. 2. The paper will need to "Paper Does Not Feed Properly" on the printer. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the Transport Unit Try This Remove the... paper according to touch the components inside the printer, or if the paper jam error continues after removing the paper, ...
... 7. If you cannot remove the paper or if the paper tears inside the printer. Open the Rear Cover. 2. The paper will need to "Paper Does Not Feed Properly" on the printer. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the Transport Unit Try This Remove the... paper according to touch the components inside the printer, or if the paper jam error continues after removing the paper, ...
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...out of the Cassette, reload the paper in the Cassette. When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" on the printer. Insert the Cassette into the printer correctly. Slowly pull the jammed paper out while pulling the green cover toward you cannot remove ... Try This Remove the paper according to confirm that you are using the correct paper and are loading it into the printer. 6. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the...
...out of the Cassette, reload the paper in the Cassette. When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" on the printer. Insert the Cassette into the printer correctly. Slowly pull the jammed paper out while pulling the green cover toward you cannot remove ... Try This Remove the paper according to confirm that you are using the correct paper and are loading it into the printer. 6. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the...
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... closed , open Close the Inner Cover and press the RESUME/CANCEL button. See "Paper Jams" on page 42. It may damage the printer if you may be damaged. Press the RESUME/CANCEL button to resume printing with an empty ink tank. See "Replacing an Ink Tank" ... to correct the error. Inner Cover is nearly full. Eight flashes indicates that the waste ink absorber is open it . Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. Print Head not installed/Print Head not installed correctly/Defective Print Head Install the ...
... closed , open Close the Inner Cover and press the RESUME/CANCEL button. See "Paper Jams" on page 42. It may damage the printer if you may be damaged. Press the RESUME/CANCEL button to resume printing with an empty ink tank. See "Replacing an Ink Tank" ... to correct the error. Inner Cover is nearly full. Eight flashes indicates that the waste ink absorber is open it . Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. Print Head not installed/Print Head not installed correctly/Defective Print Head Install the ...
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... align the Print Head. Plug the printer back in and turn the printer off and unplug the printer from the power supply. Disconnect the printer cable from the front side of the next paper. Try to a darker location. If the problem remains, contact the Customer Care Center. 77 Troubleshooting Number of Flashes Ten flashes Possible...
... align the Print Head. Plug the printer back in and turn the printer off and unplug the printer from the power supply. Disconnect the printer cable from the front side of the next paper. Try to a darker location. If the problem remains, contact the Customer Care Center. 77 Troubleshooting Number of Flashes Ten flashes Possible...
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...lamp stops flashing. If paper is loaded, ensure that the POWER lamp lights green. Open the printer properties dialog box. A USB port is selected if either USBnnn (Canon PIXMA iP8500) or MPUSBPRNnn (Canon PIXMA iP8500) (where n is a number) is selected correctly. z There could also be a problem with... on how to resolve the error, refer to the printer Check the printer port settings. 1. Troubleshooting An Error Message Appears on the Screen Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is not correct, change the port setting according to the...
...lamp stops flashing. If paper is loaded, ensure that the POWER lamp lights green. Open the printer properties dialog box. A USB port is selected if either USBnnn (Canon PIXMA iP8500) or MPUSBPRNnn (Canon PIXMA iP8500) (where n is a number) is selected correctly. z There could also be a problem with... on how to resolve the error, refer to the printer Check the printer port settings. 1. Troubleshooting An Error Message Appears on the Screen Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is not correct, change the port setting according to the...
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Troubleshooting Problem Writing Error/ Output Error/ Communication Error Cannot print with the cable(s). ...hold the ink used during print head cleaning. paper is incorrect Incorrect paper size is not selected on the Printer popup menu on the Print dialog box Select iP8500 on the desktop and select Properties. 2. "Error No.: 300" * "Error No.: 1700"* "Error ... Me, or Windows 98, click the Device Manager tab. Inner Cover is securely connected to ensure that the printer is open Close the Inner Cover, then press the RESUME/CANCEL button. Replace the cable(s) and try printing ...
Troubleshooting Problem Writing Error/ Output Error/ Communication Error Cannot print with the cable(s). ...hold the ink used during print head cleaning. paper is incorrect Incorrect paper size is not selected on the Printer popup menu on the Print dialog box Select iP8500 on the desktop and select Properties. 2. "Error No.: 300" * "Error No.: 1700"* "Error ... Me, or Windows 98, click the Device Manager tab. Inner Cover is securely connected to ensure that the printer is open Close the Inner Cover, then press the RESUME/CANCEL button. Replace the cable(s) and try printing ...
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...Troubleshooting Problem "Error No.: 2001"* "Error No.: 2500"* Possible Cause A specified period of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is displayed before the error number. 80 Use a digital camera or digital video camcorder compatible with this printer... Messages" on page 76. * When using a digital camera or digital video camcorder that is not supported by this printer. If the error is still unresolved, there is a possibility that you are using Mac OS 9, a character is not compatible with this...
...Troubleshooting Problem "Error No.: 2001"* "Error No.: 2500"* Possible Cause A specified period of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is displayed before the error number. 80 Use a digital camera or digital video camcorder compatible with this printer... Messages" on page 76. * When using a digital camera or digital video camcorder that is not supported by this printer. If the error is still unresolved, there is a possibility that you are using Mac OS 9, a character is not compatible with this...