Quick Start Guide
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... support coverage at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. Toll-Free Live Tech Support - (1-800-828-4040) This option provides live ...CD-ROM number (located on the CD-ROM): Purchase Date: Customer Technical Support Sequence* 1. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. CarePAK must be purchased during your product's warranty period. Email Tech Support - For...
... support coverage at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. Toll-Free Live Tech Support - (1-800-828-4040) This option provides live ...CD-ROM number (located on the CD-ROM): Purchase Date: Customer Technical Support Sequence* 1. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. CarePAK must be purchased during your product's warranty period. Email Tech Support - For...
Quick Start Guide
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... Printing Maintenance When Printing Becomes Faint or Colors are Incorrect 19 Printing the Nozzle Check Pattern 20 Print Head Cleaning 25 Print Head Deep Cleaning 29 Aligning the Print Head 34 Replacing a FINE Cartridge 39 Troubleshooting Cannot Install the Printer Driver 48 The USB Connection Does Not ... Contains Errors 50 Printer Does Not Start or Stops During Print Jobs 53 Paper Does Not Feed Properly 54 Paper Jams 55 The ALARM Lamp Flashes 56 An Error Message Appears on the Screen 58 Appendix Specifications 60 Safety Precautions 62 Regulatory Information 64 CANON U.S.A., INC.
... Printing Maintenance When Printing Becomes Faint or Colors are Incorrect 19 Printing the Nozzle Check Pattern 20 Print Head Cleaning 25 Print Head Deep Cleaning 29 Aligning the Print Head 34 Replacing a FINE Cartridge 39 Troubleshooting Cannot Install the Printer Driver 48 The USB Connection Does Not ... Contains Errors 50 Printer Does Not Start or Stops During Print Jobs 53 Paper Does Not Feed Properly 54 Paper Jams 55 The ALARM Lamp Flashes 56 An Error Message Appears on the Screen 58 Appendix Specifications 60 Safety Precautions 62 Regulatory Information 64 CANON U.S.A., INC.
Quick Start Guide
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... find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section. • "Cannot Install the Printer Driver" on page 48 • "The USB Connection Does Not Work Properly" on page 49 • "Print Quality is Poor or Contains Errors" on ...vary depending on page 58 When an Error Occurs When an error occurs in printing pertaining to such problems as low ink or paper jams, a troubleshooting message is displayed automatically. Troubleshooting Troubleshooting Troubleshooting usually falls into one of the following categories.
... find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section. • "Cannot Install the Printer Driver" on page 48 • "The USB Connection Does Not Work Properly" on page 49 • "Print Quality is Poor or Contains Errors" on ...vary depending on page 58 When an Error Occurs When an error occurs in printing pertaining to such problems as low ink or paper jams, a troubleshooting message is displayed automatically. Troubleshooting Troubleshooting Troubleshooting usually falls into one of the following categories.
Quick Start Guide
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Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions for proper printer driver installation. Double-click the CD-ROM icon. not working properly Use Windows Explorer to ensure that the CD-ROM can interfere with the printer... screen appears, click Start Over. 3. Try to start automatically when you cannot proceed beyond the Printer Connection Screen Ensure that there are no problems with the CD-ROM, contact the Customer Care Center...
Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions for proper printer driver installation. Double-click the CD-ROM icon. not working properly Use Windows Explorer to ensure that the CD-ROM can interfere with the printer... screen appears, click Start Over. 3. Try to start automatically when you cannot proceed beyond the Printer Connection Screen Ensure that there are no problems with the CD-ROM, contact the Customer Care Center...
Quick Start Guide
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Reinstall the USB driver using the latest version of the driver. 49 Read the manual supplied with the USB expansion card and reinstall the card. The computer does not recognize the printer properly. Troubleshooting The USB Connection Does Not Work Properly Problem The Printer is not Recognized Properly Possible Cause You connect to the computer through a USB hub A USB expansion card may not be installed correctly The USB driver may not be installed correctly Try This Connect the printer directly to the computer's USB port without going through the hub.
Reinstall the USB driver using the latest version of the driver. 49 Read the manual supplied with the USB expansion card and reinstall the card. The computer does not recognize the printer properly. Troubleshooting The USB Connection Does Not Work Properly Problem The Printer is not Recognized Properly Possible Cause You connect to the computer through a USB hub A USB expansion card may not be installed correctly The USB driver may not be installed correctly Try This Connect the printer directly to the computer's USB port without going through the hub.
Quick Start Guide
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... Nozzles are Misaligned FINE Cartridge is not installed properly/ there is no ink left Try This First, check the Page Size setting in the application. Troubleshooting Print Quality is Poor or Contains Errors Problem Cannot Print to End of Job Possible Cause The Page Size setting does not match the size... of the paper loaded in the printer The size of the print data is too large Ink Does Not Eject Properly/Not Printed/Printing is Blurred/ Colors are Wrong/White Streaks Appear/ Printed Ruled Lines are Print the nozzle check pattern to...
... Nozzles are Misaligned FINE Cartridge is not installed properly/ there is no ink left Try This First, check the Page Size setting in the application. Troubleshooting Print Quality is Poor or Contains Errors Problem Cannot Print to End of Job Possible Cause The Page Size setting does not match the size... of the paper loaded in the printer The size of the print data is too large Ink Does Not Eject Properly/Not Printed/Printing is Blurred/ Colors are Wrong/White Streaks Appear/ Printed Ruled Lines are Print the nozzle check pattern to...
Quick Start Guide
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If you print a photograph or dense colored picture that the Media Type selected matches the media being... application program. 2. You can generally select Print in the User's Guide for your media. Back of the printer is dirty, printed paper may resolve the problem. Consult "Printing Media" in the File menu from the pop... box, select Quality & Media from you use your media. Open the Printer Properties dialog box. Troubleshooting Problem Possible Cause Try This Glossy photo paper other than Canon specialty media is used . See "Cleaning the Inside of ink. See...
If you print a photograph or dense colored picture that the Media Type selected matches the media being... application program. 2. You can generally select Print in the User's Guide for your media. Back of the printer is dirty, printed paper may resolve the problem. Consult "Printing Media" in the File menu from the pop... box, select Quality & Media from you use your media. Open the Printer Properties dialog box. Troubleshooting Problem Possible Cause Try This Glossy photo paper other than Canon specialty media is used . See "Cleaning the Inside of ink. See...
Quick Start Guide
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... in the figure below. (1) (2) *1 (3) Examine the paper which is to be fed into the printer one sheet at the top and bottom edges of paper when using Borderless Printing. If the paper is... scratched even when printing on page 4. See "Canon Specialty Media" on is too thick or curled. Ensure that the curl-corrected paper not be... curl has been lessened to height within approximately 2 to 5 mm / 0.08 to 0.2 inches*2. Troubleshooting Problem Printed Surface is Scratched Possible Cause Inappropriate type of paper is being used to print and see...
... in the figure below. (1) (2) *1 (3) Examine the paper which is to be fed into the printer one sheet at the top and bottom edges of paper when using Borderless Printing. If the paper is... scratched even when printing on page 4. See "Canon Specialty Media" on is too thick or curled. Ensure that the curl-corrected paper not be... curl has been lessened to height within approximately 2 to 5 mm / 0.08 to 0.2 inches*2. Troubleshooting Problem Printed Surface is Scratched Possible Cause Inappropriate type of paper is being used to print and see...
Quick Start Guide
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...is deleted. 53 If you are spooled/ Delete any undesired print jobs. Use Canon IJ Status Monitor in Windows or click Troubles in your computer. Click the Maintenance tab and then View Printer Status. 3. Then select Cancel All Documents in Macintosh for the deletion. Click ... an undesired document and click . It may solve the problem. Troubleshooting Printer Does Not Start or Stops During Print Jobs Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Printer cable is displayed, click Yes. When the confirmation message is too...
...is deleted. 53 If you are spooled/ Delete any undesired print jobs. Use Canon IJ Status Monitor in Windows or click Troubles in your computer. Click the Maintenance tab and then View Printer Status. 3. Then select Cancel All Documents in Macintosh for the deletion. Click ... an undesired document and click . It may solve the problem. Troubleshooting Printer Does Not Start or Stops During Print Jobs Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Printer cable is displayed, click Yes. When the confirmation message is too...
Quick Start Guide
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... Dialog Box Directly from the Start Menu" on page 4. • Check if the paper exceeds the load limit mark. Open the Canon IJ Printer Utility to clean the Paper Feed Rollers. Since the Paper Feed Roller cleaning exhausts the Paper Feed Roller, perform only when it exceeds...are required for the cleaning. If it is dirty Follow the steps described below to ensure that the printer is displayed in the pull- Follow the on -screen instructions. 54 Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate type of ...
... Dialog Box Directly from the Start Menu" on page 4. • Check if the paper exceeds the load limit mark. Open the Canon IJ Printer Utility to clean the Paper Feed Rollers. Since the Paper Feed Roller cleaning exhausts the Paper Feed Roller, perform only when it exceeds...are required for the cleaning. If it is dirty Follow the steps described below to ensure that the printer is displayed in the pull- Follow the on -screen instructions. 54 Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate type of ...
Quick Start Guide
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Troubleshooting Paper Jams Problem Paper Jams Possible Cause Try This Paper jams in Paper Remove the paper according to touch any components inside the printer. Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Sheet Feeder Output Slot, whichever is loaded ...it . Caution Be careful not to the following procedure. Paper is loaded incorrectly • If the paper tears and a piece remains inside the printer or the paper jam error (See "The ALARM Lamp Flashes" on page 56) continues after removing the paper, contact the Customer Care Center. ...
Troubleshooting Paper Jams Problem Paper Jams Possible Cause Try This Paper jams in Paper Remove the paper according to touch any components inside the printer. Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Sheet Feeder Output Slot, whichever is loaded ...it . Caution Be careful not to the following procedure. Paper is loaded incorrectly • If the paper tears and a piece remains inside the printer or the paper jam error (See "The ALARM Lamp Flashes" on page 56) continues after removing the paper, contact the Customer Care Center. ...
Quick Start Guide
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...FINE Cartridge" on page 34. If lines are misaligned or the resulting output is in a ink absorber inside the machine. Troubleshooting The ALARM Lamp Flashes When a printer error occurs, the ALARM lamp flashes after the printing. If printing is not satisfactory, carry out the Print Head Alignment....print until the ink absorber is replaced. Contact a Canon service representative as soon as follows: · The FINE Cartridge may not be installed properly. · The FINE Cartridge may not be the compatible with this printer. The FINE Cartridge may not be the compatible ...
...FINE Cartridge" on page 34. If lines are misaligned or the resulting output is in a ink absorber inside the machine. Troubleshooting The ALARM Lamp Flashes When a printer error occurs, the ALARM lamp flashes after the printing. If printing is not satisfactory, carry out the Print Head Alignment....print until the ink absorber is replaced. Contact a Canon service representative as soon as follows: · The FINE Cartridge may not be installed properly. · The FINE Cartridge may not be the compatible with this printer. The FINE Cartridge may not be the compatible ...
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...level cannot be correctly detected · This FINE Cartridge has previously been used. · Ink may have run out. Plug the printer back in order to continue printing without this function, press the RESUME/CANCEL button. If you want to obtain optimum quality. If... remains, contact the Customer Care Center. 57 Canon recommends to use new genuine Canon cartridges in and turn the printer off and then unplug the printer from the printer, and then turn the printer back on. The function for a while. Troubleshooting Number of Flashes Sixteen Flashes Possible Cause Try This...
...level cannot be correctly detected · This FINE Cartridge has previously been used. · Ink may have run out. Plug the printer back in order to continue printing without this function, press the RESUME/CANCEL button. If you want to obtain optimum quality. If... remains, contact the Customer Care Center. 57 Canon recommends to use new genuine Canon cartridges in and turn the printer off and then unplug the printer from the printer, and then turn the printer back on. The function for a while. Troubleshooting Number of Flashes Sixteen Flashes Possible Cause Try This...
Quick Start Guide
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... lamp is turned off , turn the printer on. When using a switch box or other device. Printer not properly connected Ensure that Canon iP1700 is displayed in the Easy Setup Instructions and reinstall the printer driver. Wait until the POWER lamp stops flashing. Replace the cable (s) and try printing again. Troubleshooting An Error Message Appears on the...
... lamp is turned off , turn the printer on. When using a switch box or other device. Printer not properly connected Ensure that Canon iP1700 is displayed in the Easy Setup Instructions and reinstall the printer driver. Wait until the POWER lamp stops flashing. Replace the cable (s) and try printing again. Troubleshooting An Error Message Appears on the...
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Contact a Canon service representative as soon as possible to dismiss the error message and continue printing. Press the RESUME/CANCEL button to have this part replaced. 59 You can continue printing for cleaning is replaced. Troubleshooting Problem "Error No.:1700" Possible Cause The ink absorber is almost full Try This Ink used for a while, but once the ink absorber becomes completely full, you will not be able to print until the ink absorber is absorbed in a ink absorber inside the machine.
Contact a Canon service representative as soon as possible to dismiss the error message and continue printing. Press the RESUME/CANCEL button to have this part replaced. 59 You can continue printing for cleaning is replaced. Troubleshooting Problem "Error No.:1700" Possible Cause The ink absorber is almost full Try This Ink used for a while, but once the ink absorber becomes completely full, you will not be able to print until the ink absorber is absorbed in a ink absorber inside the machine.
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...technical support person. The name and telephone number of the ASF(s) near you receive may also have other rights, which vary from Canon USA's Web site at: www.canontechsupport.com or by 3 p.m. DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN ...notice. ** InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Appendix Canon USA offers a range of customer technical support* options: • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked for the Product serial ...
...technical support person. The name and telephone number of the ASF(s) near you receive may also have other rights, which vary from Canon USA's Web site at: www.canontechsupport.com or by 3 p.m. DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN ...notice. ** InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Appendix Canon USA offers a range of customer technical support* options: • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked for the Product serial ...
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mark appears on Low Ink Warning 44 When "?" mark appears on Low Ink Warning 46 When Printing Becomes Faint or Colors are Incorrect ... 19 68 Index Printer Setup Utility 21 Printing the Nozzle Check Pattern 20 R Replacing a FINE Cartridge 39 RESUME/CANCEL button 13 S Safety Precautions 62 Specialty Media 10 Specifications 60 Status Monitor 53 Super White Paper 10 T Troubleshooting 47 T-Shirt Transfers 10 Turning off the Printer 3 Turning on the Printer 2 U Uninstalling the printer driver 58 Using Specialty Media 9 W What is Low Ink Warning 43 When "!"
mark appears on Low Ink Warning 44 When "?" mark appears on Low Ink Warning 46 When Printing Becomes Faint or Colors are Incorrect ... 19 68 Index Printer Setup Utility 21 Printing the Nozzle Check Pattern 20 R Replacing a FINE Cartridge 39 RESUME/CANCEL button 13 S Safety Precautions 62 Specialty Media 10 Specifications 60 Status Monitor 53 Super White Paper 10 T Troubleshooting 47 T-Shirt Transfers 10 Turning off the Printer 3 Turning on the Printer 2 U Uninstalling the printer driver 58 Using Specialty Media 9 W What is Low Ink Warning 43 When "!"
Easy Setup Instructions
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... "Aligning the Print Head" instructions in order to install. QT5-0296-V01 © 2006 Canon Inc. IMPORTANT: If you cannot proceed to the next procedure after installing the printer driver, you would like to align the Print Head. NOTE: When the Print Head Alignment .... NOTE: There are trademarks of the printer driver installations: the Easy Install installation and the Custom Install installation. NOTE: If the straight line is misaligned or print quality is not satisfactory after two minutes, refer to "Troubleshooting" instructions in order to choose the options...
... "Aligning the Print Head" instructions in order to install. QT5-0296-V01 © 2006 Canon Inc. IMPORTANT: If you cannot proceed to the next procedure after installing the printer driver, you would like to align the Print Head. NOTE: When the Print Head Alignment .... NOTE: There are trademarks of the printer driver installations: the Easy Install installation and the Custom Install installation. NOTE: If the straight line is misaligned or print quality is not satisfactory after two minutes, refer to "Troubleshooting" instructions in order to choose the options...