i9900 Quick Start Guide
Page 2
... Support Sequence* 1. Internet-www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to you contact Canon, please record the following information. For further information about extending your product warranty. For more information, please... visit our Web site at the expiration of your Canon service and support, call via the toll number for the Deaf (TDD) support is our helpful tech support web site...
... Support Sequence* 1. Internet-www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to you contact Canon, please record the following information. For further information about extending your product warranty. For more information, please... visit our Web site at the expiration of your Canon service and support, call via the toll number for the Deaf (TDD) support is our helpful tech support web site...
i9900 Quick Start Guide
Page 5
... Check Pattern 44 Print Head Cleaning 48 Print Head Deep Cleaning 52 Aligning the Print Head 56 Troubleshooting Cannot Install the Printer Driver 62 The USB 2.0 Hi-speed Connection Does Not Work Properly 63 Print ...Quality is Poor or Contains Errors 64 Troubleshooting Printer Hardware 66 Paper Does Not Feed Properly 68 Handling Error Messages 69 An Error Message Appears on... Table of Contents 76 Specifications 77 Safety Precautions 80 Regulatory Information 82 CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only 83 Index 85 1
... Check Pattern 44 Print Head Cleaning 48 Print Head Deep Cleaning 52 Aligning the Print Head 56 Troubleshooting Cannot Install the Printer Driver 62 The USB 2.0 Hi-speed Connection Does Not Work Properly 63 Print ...Quality is Poor or Contains Errors 64 Troubleshooting Printer Hardware 66 Paper Does Not Feed Properly 68 Handling Error Messages 69 An Error Message Appears on... Table of Contents 76 Specifications 77 Safety Precautions 80 Regulatory Information 82 CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only 83 Index 85 1
i9900 Quick Start Guide
Page 23
Advanced Printing Printing Photographs Directly from a Canon "Bubble Jet Direct" compatible digital camera Media Types for Digital Camera When you connect a digital camera, you can make a standard print from the operation panel ... Paper Pro or Photo Paper Plus Glossy Letter Photo Paper Pro or Photo Paper Plus Glossy A4 Note For the digital camera operation method and troubleshooting, refer to your digital camera manual. You can be index printed. 19 Maintenance Images other than Exif may not be used. - Images will be printed...
Advanced Printing Printing Photographs Directly from a Canon "Bubble Jet Direct" compatible digital camera Media Types for Digital Camera When you connect a digital camera, you can make a standard print from the operation panel ... Paper Pro or Photo Paper Plus Glossy Letter Photo Paper Pro or Photo Paper Plus Glossy A4 Note For the digital camera operation method and troubleshooting, refer to your digital camera manual. You can be index printed. 19 Maintenance Images other than Exif may not be used. - Images will be printed...
i9900 Quick Start Guide
Page 65
...when an error occurs. Take the appropriate action described in this section. The message may vary depending on page 73. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not covered in the message. Refer to the User's Guide for the most common ...USB 2.0 Hi-speed Connection Does Not Work Properly" on page 63. • "Print Quality is Poor or Contains Errors" on page 64. • "Troubleshooting Printer Hardware" on page 66. • "Paper Does Not Feed Properly" on page 68. • "Handling Error Messages" on page 69. •...
...when an error occurs. Take the appropriate action described in this section. The message may vary depending on page 73. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not covered in the message. Refer to the User's Guide for the most common ...USB 2.0 Hi-speed Connection Does Not Work Properly" on page 63. • "Print Quality is Poor or Contains Errors" on page 64. • "Troubleshooting Printer Hardware" on page 66. • "Paper Does Not Feed Properly" on page 68. • "Handling Error Messages" on page 69. •...
i9900 Quick Start Guide
Page 66
... installation are no problems with the CD-ROM, contact the Customer Care Center. Check the cable connection. 6. Carefully follow the procedures described in the routine. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure is not followed correctly Try This Follow the Easy Setup...
... installation are no problems with the CD-ROM, contact the Customer Care Center. Check the cable connection. 6. Carefully follow the procedures described in the routine. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure is not followed correctly Try This Follow the Easy Setup...
i9900 Quick Start Guide
Page 67
... connect to the Connect the printer directly to the printer's lower port (USB). Read the manual supplied with the expansion card and reinstall the card. 2. Troubleshooting The USB 2.0 Hi-speed Connection Does Not Work Properly Problem Possible Cause Try This You connect to a When you connect to a computer computer that does...
... connect to the Connect the printer directly to the printer's lower port (USB). Read the manual supplied with the expansion card and reinstall the card. 2. Troubleshooting The USB 2.0 Hi-speed Connection Does Not Work Properly Problem Possible Cause Try This You connect to a When you connect to a computer computer that does...
i9900 Quick Start Guide
Page 68
... color is used Select Other Photo Paper from Media Type. See "Print Head Cleaning" on page 38. Glossy photo paper other than the Canon specialty media is missing from the pop-up menu, and then confirm that the selected Media Type matches the paper loaded. If an ink ...the nozzle check pattern, clean the print head. Note Follow the instructions packaged with your paper is loaded with the print-side up . Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Ink...
... color is used Select Other Photo Paper from Media Type. See "Print Head Cleaning" on page 38. Glossy photo paper other than the Canon specialty media is missing from the pop-up menu, and then confirm that the selected Media Type matches the paper loaded. If an ink ...the nozzle check pattern, clean the print head. Note Follow the instructions packaged with your paper is loaded with the print-side up . Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Ink...
i9900 Quick Start Guide
Page 69
... Blots Use Photo Paper Pro to adjust the intensity. Open the Print dialog box. 2. On the Main tab, select Manual for the Print Quality setting. Troubleshooting Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Print Quality is not set properly Try This...
... Blots Use Photo Paper Pro to adjust the intensity. Open the Print dialog box. 2. On the Main tab, select Manual for the Print Quality setting. Troubleshooting Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Print Quality is not set properly Try This...
i9900 Quick Start Guide
Page 70
Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print head has overheated due to long periods ... and select the non grayed-out printer icon to cool down . It may be problems in the Printer List. 4. Click Display Print Queue. 4. Double-click i9900 displayed under Name in your operating system Restart your computer. Click to the upper one on page 20. 2. Open the Printer Properties dialog box. Note...
Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print head has overheated due to long periods ... and select the non grayed-out printer icon to cool down . It may be problems in the Printer List. 4. Click Display Print Queue. 4. Double-click i9900 displayed under Name in your operating system Restart your computer. Click to the upper one on page 20. 2. Open the Printer Properties dialog box. Note...
i9900 Quick Start Guide
Page 71
... the paper loaded. - For Windows XP and Windows 2000, if the size of the data is too large, part of it may be degraded. 67 Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Connected to the computer through FireWire cable with other equipment Try This...
... the paper loaded. - For Windows XP and Windows 2000, if the size of the data is too large, part of it may be degraded. 67 Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Connected to the computer through FireWire cable with other equipment Try This...
i9900 Quick Start Guide
Page 72
Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check if the paper you cannot extract the ...
Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check if the paper you cannot extract the ...
i9900 Quick Start Guide
Page 73
... Install the print head. If the error is not fixed, there is a possibility that you continue printing with this printer. Contact the Customer Care Center. Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of Flashes Two flashes Three flashes...
... Install the print head. If the error is not fixed, there is a possibility that you continue printing with this printer. Contact the Customer Care Center. Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of Flashes Two flashes Three flashes...
i9900 Quick Start Guide
Page 74
... remains, contact the Customer Care Center. 70 See "Printing the Nozzle Check Pattern" on page 44, for information on after leaving it about 10 minutes. Troubleshooting Number of light, press the RESUME/CANCEL button and move the printer to align the print head again.
... remains, contact the Customer Care Center. 70 See "Printing the Nozzle Check Pattern" on page 44, for information on after leaving it about 10 minutes. Troubleshooting Number of light, press the RESUME/CANCEL button and move the printer to align the print head again.
i9900 Quick Start Guide
Page 75
... OK. 5. Select the correct paper type from Media Type. 5. Printer port setting does not match the interface connected to remove the check mark. 4. Troubleshooting An Error Message Appears on the Screen Problem Paper Identification Error Possible Cause Paper Identification is not loaded Load paper and press the RESUME/CANCEL... paper, then try printing again. It will flash green when the printer is warming up menu. 7. A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon i9900) (where n is a number) is indicated. To change this setting, shut down menu. 3.
... OK. 5. Select the correct paper type from Media Type. 5. Printer port setting does not match the interface connected to remove the check mark. 4. Troubleshooting An Error Message Appears on the Screen Problem Paper Identification Error Possible Cause Paper Identification is not loaded Load paper and press the RESUME/CANCEL... paper, then try printing again. It will flash green when the printer is warming up menu. 7. A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon i9900) (where n is a number) is indicated. To change this setting, shut down menu. 3.
i9900 Quick Start Guide
Page 76
Troubleshooting Problem Error Writing/ Output to USBxxx (USBPRNxx) Possible Cause Faulty...icon where the printer driver was installed, then the Applications folder, and then the Utilities folder. 2. Ensure that i9900 is nearly full. Contact the Customer Care Center. alignment failed See "Handling Error Messages" on page 69. * ... No.: 2500" Simple print head Simple print head alignment failed. Click Start, and select All Programs (or Programs), Canon i9900, and Uninstall. 2. Replace the cable(s) and try printing again. When you must replace the waste ink absorber and check...
Troubleshooting Problem Error Writing/ Output to USBxxx (USBPRNxx) Possible Cause Faulty...icon where the printer driver was installed, then the Applications folder, and then the Utilities folder. 2. Ensure that i9900 is nearly full. Contact the Customer Care Center. alignment failed See "Handling Error Messages" on page 69. * ... No.: 2500" Simple print head Simple print head alignment failed. Click Start, and select All Programs (or Programs), Canon i9900, and Uninstall. 2. Replace the cable(s) and try printing again. When you must replace the waste ink absorber and check...
i9900 Quick Start Guide
Page 77
... with a new one . When it , the print head may be defective. Contact the Customer Care Center. Ink tank is ready, the printer starts printing automatically. Troubleshooting Cannot Print Properly from the Digital Camera The following messages may be displayed on . Camera Error Message Possible Cause Printer in the printer Remove the...
... with a new one . When it , the print head may be defective. Contact the Customer Care Center. Ink tank is ready, the printer starts printing automatically. Troubleshooting Cannot Print Properly from the Digital Camera The following messages may be displayed on . Camera Error Message Possible Cause Printer in the printer Remove the...
i9900 Quick Start Guide
Page 78
Troubleshooting Notes Images can be printed directly from digital cameras and digital video camcorders that are compatible with the digital camera or digital video camcorder, contact ...
Troubleshooting Notes Images can be printed directly from digital cameras and digital video camcorders that are compatible with the digital camera or digital video camcorder, contact ...
i9900 Quick Start Guide
Page 80
... Cannot Print Properly from Images Taken with a Digital Camera Achieving Vivid Reproduction of Images with Lots of the Printer BJ Status Monitor Functions Print Center Troubleshooting Cannot Install Printer Driver The USB 2.0 Hi-Speed Connection Does Not Work Properly Print Quality is Poor Printer Does Not Start or Stops During Print...
... Cannot Print Properly from Images Taken with a Digital Camera Achieving Vivid Reproduction of Images with Lots of the Printer BJ Status Monitor Functions Print Center Troubleshooting Cannot Install Printer Driver The USB 2.0 Hi-Speed Connection Does Not Work Properly Print Quality is Poor Printer Does Not Start or Stops During Print...
i9900 Quick Start Guide
Page 88
...the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040 • The location of the ASF nearest you for which Canon USA may invoice you may also have other rights, which vary from state to state. *Support program specifics are subject to frequently... return of the defective product. Since the defective product becomes the property of Canon USA at www.canontechsupport.com . Appendix Canon USA offers a full range of customer technical support* options: • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to change without ...
...the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040 • The location of the ASF nearest you for which Canon USA may invoice you may also have other rights, which vary from state to state. *Support program specifics are subject to frequently... return of the defective product. Since the defective product becomes the property of Canon USA at www.canontechsupport.com . Appendix Canon USA offers a full range of customer technical support* options: • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to change without ...
i9900 Quick Start Guide
Page 90
... for Media Type 7 Printer Properties dialog box 9, 20, 44, 65 Printing Borderless Photographs 32, 35 Printing Photographs Directly from a Canon "Bubble Jet Direct" compatible digital camera 19 Printing Photographs Directly from a Digital Camera ... 15 Printing the Nozzle Check Pattern 44 R...Tank 38, 43 RESUME/CANCEL button 11, 14 S Safety Precautions 80 Saving Driver Setting 26 Speciality Media 7 Specifications 77 T Transparencies 7 Troubleshooting 61 T-Shirt Transfers 7 Turning on the Printer 2 U Uninstalling the printer driver 72 Using Specialty Media 6 V Vivid Photo 24 W ...
... for Media Type 7 Printer Properties dialog box 9, 20, 44, 65 Printing Borderless Photographs 32, 35 Printing Photographs Directly from a Canon "Bubble Jet Direct" compatible digital camera 19 Printing Photographs Directly from a Digital Camera ... 15 Printing the Nozzle Check Pattern 44 R...Tank 38, 43 RESUME/CANCEL button 11, 14 S Safety Precautions 80 Saving Driver Setting 26 Speciality Media 7 Specifications 77 T Transparencies 7 Troubleshooting 61 T-Shirt Transfers 7 Turning on the Printer 2 U Uninstalling the printer driver 72 Using Specialty Media 6 V Vivid Photo 24 W ...