FAXPHONE L80 User's Guide
Page 12
... Periodic Cleaning 12-2 Cleaning the Machine's Exterior 12-2 Cleaning the Machine's Interior 12-2 Cleaning the Scanner Components 12-5 Replacing the FX-3 Cartridge 12-7 Chapter 13: Troubleshooting Clearing Jams...13-2 Jams in the ADF 13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages...
... Periodic Cleaning 12-2 Cleaning the Machine's Exterior 12-2 Cleaning the Machine's Interior 12-2 Cleaning the Scanner Components 12-5 Replacing the FX-3 Cartridge 12-7 Chapter 13: Troubleshooting Clearing Jams...13-2 Jams in the ADF 13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages...
FAXPHONE L80 User's Guide
Page 18
Refer to the troubleshooting section if you have difficulties operating your machine. • Printer Driver Software User's Guide: Refer to ...Chapter 6, Speed Dialing, to learn how to register numbers for speed dialing and how to use of your machine. • FAXPHONE L80 User's Guide (this guide): Refer to this guide (included in the CDROM) for instructions on setting up your machine, setting your...1 There is also information on selecting and loading print media and documents, instructions on machine maintenance, and a troubleshooting section to refer to if you have trouble printing.
Refer to the troubleshooting section if you have difficulties operating your machine. • Printer Driver Software User's Guide: Refer to ...Chapter 6, Speed Dialing, to learn how to register numbers for speed dialing and how to use of your machine. • FAXPHONE L80 User's Guide (this guide): Refer to this guide (included in the CDROM) for instructions on setting up your machine, setting your...1 There is also information on selecting and loading print media and documents, instructions on machine maintenance, and a troubleshooting section to refer to if you have trouble printing.
FAXPHONE L80 User's Guide
Page 19
... arrow and enclosed in the CD-ROM for the machine's technical specifications. c Cautions tell you how to use your machine, please contact the Canon Customer Care Center. Refer to answer your questions. The original sheet(s) of paper you or damage your machine. They will be happy to the... have questions on how to avoid actions that displays messages and settings. Introduction • If your machine is not operating properly, use Chapter 13, Troubleshooting, to try to fix the problem. • Refer to Chapter 14, Summary of Settings, to learn how to change default settings, and how ...
... arrow and enclosed in the CD-ROM for the machine's technical specifications. c Cautions tell you how to use your machine, please contact the Canon Customer Care Center. Refer to answer your questions. The original sheet(s) of paper you or damage your machine. They will be happy to the... have questions on how to avoid actions that displays messages and settings. Introduction • If your machine is not operating properly, use Chapter 13, Troubleshooting, to try to fix the problem. • Refer to Chapter 14, Summary of Settings, to learn how to change default settings, and how ...
FAXPHONE L80 User's Guide
Page 161
Clearing Jams 13-2 Jams in the ADF 13-2 Paper Jams 13-3 Jams in this chapter to try to fix the problem. Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages ... Copying Problems 13-18 Telephone Problems 13-19 General Problems 13-19 If You Cannot Solve a Problem 13-20 If a Power Failure Occurs 13-21 Troubleshooting Chapter 13 Troubleshooting 13-1
Clearing Jams 13-2 Jams in the ADF 13-2 Paper Jams 13-3 Jams in this chapter to try to fix the problem. Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages ... Copying Problems 13-18 Telephone Problems 13-19 General Problems 13-19 If You Cannot Solve a Problem 13-20 If a Power Failure Occurs 13-21 Troubleshooting Chapter 13 Troubleshooting 13-1
FAXPHONE L80 User's Guide
Page 162
Contact the Canon Customer Care Center. 4 When you may tear or smudge the document. 3 While holding the operation panel open the operation panel. • It only opens partially. ... DOCUMENT. Follow this procedure to clear the document jam: n You do not force it locks into place, or the machine will not function properly. 13-2 Troubleshooting Chapter 13
Contact the Canon Customer Care Center. 4 When you may tear or smudge the document. 3 While holding the operation panel open the operation panel. • It only opens partially. ... DOCUMENT. Follow this procedure to clear the document jam: n You do not force it locks into place, or the machine will not function properly. 13-2 Troubleshooting Chapter 13
FAXPHONE L80 User's Guide
Page 163
...). Jams Inside the Machine Follow this procedure to open the front cover. c Do not try to clear a paper jam in Jams Inside the Machine. Troubleshooting Chapter 13 Troubleshooting 13-3 Paper Jams When paper jams in the Paper Delivery Slots below. n If the paper jam occurred while a fax was being received into the...
...). Jams Inside the Machine Follow this procedure to open the front cover. c Do not try to clear a paper jam in Jams Inside the Machine. Troubleshooting Chapter 13 Troubleshooting 13-3 Paper Jams When paper jams in the Paper Delivery Slots below. n If the paper jam occurred while a fax was being received into the...
FAXPHONE L80 User's Guide
Page 164
HANDLE c • The fixing assembly becomes extremely hot when the machine is in a thick cloth. 3 Move the paper release lever back. Be very careful not to touch the transfer charging roller since this adversely affects print quality. 2 Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light, place it in its protective bag or wrap it so as to avoid injury. • Be careful not to touch it in use. DO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK TRANSFER CHARGING ROLLER 13-4 Troubleshooting Chapter 13
HANDLE c • The fixing assembly becomes extremely hot when the machine is in a thick cloth. 3 Move the paper release lever back. Be very careful not to touch the transfer charging roller since this adversely affects print quality. 2 Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light, place it in its protective bag or wrap it so as to avoid injury. • Be careful not to touch it in use. DO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK TRANSFER CHARGING ROLLER 13-4 Troubleshooting Chapter 13
FAXPHONE L80 User's Guide
Page 165
Loose toner powder inside of the machine. Chapter 13 Troubleshooting 13-5 Troubleshooting z MULTI-PURPOSE TRAY AREA x FIXING ASSEMBLY AREA z Multi-purpose tray area: Hold the machine steady and carefully pull the jammed paper straight out from yourself ...
Loose toner powder inside of the machine. Chapter 13 Troubleshooting 13-5 Troubleshooting z MULTI-PURPOSE TRAY AREA x FIXING ASSEMBLY AREA z Multi-purpose tray area: Hold the machine steady and carefully pull the jammed paper straight out from yourself ...
FAXPHONE L80 User's Guide
Page 166
... FIXING ASSEMBLY Use both hands to carefully pull out the jammed paper. • Do this carefully to avoid injury. If you to jam again. 13-6 Troubleshooting Chapter 13 c The fixing assembly becomes extremely hot when the machine is in the fixing assembly: Push the jammed paper back q, then pull it carefully...
... FIXING ASSEMBLY Use both hands to carefully pull out the jammed paper. • Do this carefully to avoid injury. If you to jam again. 13-6 Troubleshooting Chapter 13 c The fixing assembly becomes extremely hot when the machine is in the fixing assembly: Push the jammed paper back q, then pull it carefully...
FAXPHONE L80 User's Guide
Page 167
Chapter 13 Troubleshooting 13-7 Troubleshooting 5 When you are using meets the requirements for your machine (1 p. 5-2). - Check that its tabs are using : - Tap the paper on a flat surface before stacking it ...
Chapter 13 Troubleshooting 13-7 Troubleshooting 5 When you are using meets the requirements for your machine (1 p. 5-2). - Check that its tabs are using : - Tap the paper on a flat surface before stacking it ...
FAXPHONE L80 User's Guide
Page 168
... (1 p. 12-7). Try sending the document at a later time. The other party to using a G3 fax machine. CHANGE CARTRIDGE - message remains, replace the cartridge (1 p. 12-7). 13-8 Troubleshooting Chapter 13 line was incorrect. The receiving fax machine did not answer when you dialed is waiting to Wait for your machine for the machine...
... (1 p. 12-7). Try sending the document at a later time. The other party to using a G3 fax machine. CHANGE CARTRIDGE - message remains, replace the cartridge (1 p. 12-7). 13-8 Troubleshooting Chapter 13 line was incorrect. The receiving fax machine did not answer when you dialed is waiting to Wait for your machine for the machine...
FAXPHONE L80 User's Guide
Page 169
...16) or change the and that specified in Clear the document jam the ADF. (1 p. 13-2). Reinstall the cartridge (1 p. 2-13). Troubleshooting Chapter 13 Troubleshooting 13-9 Contact the other party's fax machine. In either case, if the error does not clear, try unplugging the machine. The size of... the paper loaded in the LCD, contact the Canon Customer Care Center. The cartridge may be defective. Wait ...
...16) or change the and that specified in Clear the document jam the ADF. (1 p. 13-2). Reinstall the cartridge (1 p. 2-13). Troubleshooting Chapter 13 Troubleshooting 13-9 Contact the other party's fax machine. In either case, if the error does not clear, try unplugging the machine. The size of... the paper loaded in the LCD, contact the Canon Customer Care Center. The cartridge may be defective. Wait ...
FAXPHONE L80 User's Guide
Page 170
... party to make a reduced copy of the document and then send the copy. DOC. ECM TX - purpose tray (1 p. 2-16), then press Stop/Reset. 13-10 Troubleshooting Chapter 13 Turn off ECM if you need to transmit quickly, or if you know your settings if necessary (1 pp. 6-3, 6-8). receptions. CLEAR PAPER JAM - Clear...
... party to make a reduced copy of the document and then send the copy. DOC. ECM TX - purpose tray (1 p. 2-16), then press Stop/Reset. 13-10 Troubleshooting Chapter 13 Turn off ECM if you need to transmit quickly, or if you know your settings if necessary (1 pp. 6-3, 6-8). receptions. CLEAR PAPER JAM - Clear...
FAXPHONE L80 User's Guide
Page 171
... is full because it has received too many pages at once, or a very long or detailed document. Also, print, send, or delete any faxes. Troubleshooting Chapter 13 Troubleshooting 13-11 NO TEL # #022 The one -touch speed dialing button or coded speed dialing code (1 Chapter 6). Register the one -touch speed dialing button...
... is full because it has received too many pages at once, or a very long or detailed document. Also, print, send, or delete any faxes. Troubleshooting Chapter 13 Troubleshooting 13-11 NO TEL # #022 The one -touch speed dialing button or coded speed dialing code (1 Chapter 6). Register the one -touch speed dialing button...
FAXPHONE L80 User's Guide
Page 172
... the assigned to check their fax subaddress, delete the machine does not subaddress you have registered (1 pp. 6-3, 6-8). memory becomes (Three messages toggle.) available. 13-12 Troubleshooting Chapter 13 Message PSWD TX REJECTED Error Code #081 Cause You attempted to send a document with a password, but the other fax machine does not party...
... the assigned to check their fax subaddress, delete the machine does not subaddress you have registered (1 pp. 6-3, 6-8). memory becomes (Three messages toggle.) available. 13-12 Troubleshooting Chapter 13 Message PSWD TX REJECTED Error Code #081 Cause You attempted to send a document with a password, but the other fax machine does not party...
FAXPHONE L80 User's Guide
Page 173
... loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). ■ Multiple sheets feed together into the machine. Troubleshooting Chapter 13 Troubleshooting 13-13 Envelopes may not be loaded correctly. • Make sure the envelopes are using may not be loaded in the multi-purpose tray...
... loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). ■ Multiple sheets feed together into the machine. Troubleshooting Chapter 13 Troubleshooting 13-13 Envelopes may not be loaded correctly. • Make sure the envelopes are using may not be loaded in the multi-purpose tray...
FAXPHONE L80 User's Guide
Page 174
...; Printout does not match the print media size. If the print quality is not clear. If the problem persists, replace the cartridge (1 p. 12-7). 13-14 Troubleshooting Chapter 13 You may not be plugged in the multi-purpose tray (1 p. 5-4). ■ Printout is plugged securely into the machine and into a power strip, make...
...; Printout does not match the print media size. If the print quality is not clear. If the problem persists, replace the cartridge (1 p. 12-7). 13-14 Troubleshooting Chapter 13 You may not be plugged in the multi-purpose tray (1 p. 5-4). ■ Printout is plugged securely into the machine and into a power strip, make...
FAXPHONE L80 User's Guide
Page 175
... for those documents to the machine. The receiving fax machine may have the correct number. If the copy is loaded in their fax machine. Troubleshooting Chapter 13 Troubleshooting 13-15 Faxing Problems Sending Problems ■ Cannot send a fax. An error may not be set for an error code (1 p. 13-8). The one-touch...
... for those documents to the machine. The receiving fax machine may have the correct number. If the copy is loaded in their fax machine. Troubleshooting Chapter 13 Troubleshooting 13-15 Faxing Problems Sending Problems ■ Cannot send a fax. An error may not be set for an error code (1 p. 13-8). The one-touch...
FAXPHONE L80 User's Guide
Page 176
... delete any documents you no longer need to be set ANS.MACHINE MODE, confirm that it is connected properly (1 p. 2-8). 13-16 Troubleshooting Chapter 13 If you still cannot send, contact the Canon Customer Care Center. ECM may be connected properly. • Make sure it back in the ADF (1 p. 4-3). ■ Cannot send using...
... delete any documents you no longer need to be set ANS.MACHINE MODE, confirm that it is connected properly (1 p. 2-8). 13-16 Troubleshooting Chapter 13 If you still cannot send, contact the Canon Customer Care Center. ECM may be connected properly. • Make sure it back in the ADF (1 p. 4-3). ■ Cannot send using...
FAXPHONE L80 User's Guide
Page 177
... to receive the fax manually (1 p. 8-6). ■ Cannot receive a document manually. The cartridge may not be empty. • Make sure paper is installed properly (1 p. 2-13). Troubleshooting Chapter 13 Troubleshooting 13-17 You may not be functioning properly. • The sending fax machine usually determines the machine's quality. ■ No automatic switching between telephone...
... to receive the fax manually (1 p. 8-6). ■ Cannot receive a document manually. The cartridge may not be empty. • Make sure paper is installed properly (1 p. 2-13). Troubleshooting Chapter 13 Troubleshooting 13-17 You may not be functioning properly. • The sending fax machine usually determines the machine's quality. ■ No automatic switching between telephone...