User Guide
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...'s Interior 12-2 Cleaning the Scanner Components 12-4 Replacing the FX3 cartridge 12-6 Chapter 13: Troubleshooting Clearing Jams...13-2 Jams in the ADF 13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages ...13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15...
...'s Interior 12-2 Cleaning the Scanner Components 12-4 Replacing the FX3 cartridge 12-6 Chapter 13: Troubleshooting Clearing Jams...13-2 Jams in the ADF 13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages ...13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15...
User Guide
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.... Introduction Important Safety Instructions Read these safety instructions thoroughly before moving or cleaning it. • To avoid paper jams, never unplug the power cord, open the front cover, or add or remove paper in the multi-purpose tray while printing. • When transporting the machine, be sure to remove the... Except as specifically described in or around the machine, do not eat or drink near it , unplug the machine immediately and contact the Canon Customer Care Center. • To avoid spillage in this guide, do not attempt to light. • Always lift the machine as pins...
.... Introduction Important Safety Instructions Read these safety instructions thoroughly before moving or cleaning it. • To avoid paper jams, never unplug the power cord, open the front cover, or add or remove paper in the multi-purpose tray while printing. • When transporting the machine, be sure to remove the... Except as specifically described in or around the machine, do not eat or drink near it , unplug the machine immediately and contact the Canon Customer Care Center. • To avoid spillage in this guide, do not attempt to light. • Always lift the machine as pins...
User Guide
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... fumes at a time. • Take care not to load plain paper in the multi-purpose tray. To prevent paper jams, remove paper from this setting to the paper. If you can hold up to misfeed in the multi-purpose tray. Loading Paper This section explains how to drop any letterhead or colored...reaches 50. • Do not load paper while the machine is printing. • Do not leave paper stacked in a laser printer. It does not require special media. Use cut-sheet paper only, not paper that will cause paper jams. If you use can cause some paper to approximately 50 sheets of the correct ...
... fumes at a time. • Take care not to load plain paper in the multi-purpose tray. To prevent paper jams, remove paper from this setting to the paper. If you can hold up to misfeed in the multi-purpose tray. Loading Paper This section explains how to drop any letterhead or colored...reaches 50. • Do not load paper while the machine is printing. • Do not leave paper stacked in a laser printer. It does not require special media. Use cut-sheet paper only, not paper that will cause paper jams. If you use can cause some paper to approximately 50 sheets of the correct ...
User Guide
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...64 lb. (35 to 90 g/m2) s Problem Documents • To prevent document jams in . (Max. 216 ¥ 356 mm) Max. 30 letter- Curled or rolled paper - Carbon paper or carbon-backed paper - Letter/Legal MAX. 0.16" (MAX. 4 mm) * 20 lb. (75 g/m2) paper 4-2 Document Handling MAX. 0.12" (MAX. 3.0 mm) MAX. 0.16" (...to 0.13 mm) 10.7 to 24 lb. (40 to 240 g/m2) Multipage document of a document. Onion skin or thin paper • Remove all fasteners (staples, paper clips, etc.) before loading it in the ADF. • If you have printed from your document's text and graphics fall within...
...64 lb. (35 to 90 g/m2) s Problem Documents • To prevent document jams in . (Max. 216 ¥ 356 mm) Max. 30 letter- Curled or rolled paper - Carbon paper or carbon-backed paper - Letter/Legal MAX. 0.16" (MAX. 4 mm) * 20 lb. (75 g/m2) paper 4-2 Document Handling MAX. 0.12" (MAX. 3.0 mm) MAX. 0.16" (...to 0.13 mm) 10.7 to 24 lb. (40 to 240 g/m2) Multipage document of a document. Onion skin or thin paper • Remove all fasteners (staples, paper clips, etc.) before loading it in the ADF. • If you have printed from your document's text and graphics fall within...
User Guide
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... envelopes than those listed on these. Curled or rolled paper - n When printing on loading paper in the multi-purpose tray, do not use . Damp paper - Selecting and Loading Print Media Paper 3 Selecting Paper • To prevent paper jams in the multi-purpose tray, do not use face-...paper - Shiny paper • Make sure the paper is free from dust, lint, and oil stains. • Be sure to test paper before purchasing large quantities. • Store all paper wrapped and on a flat surface until ready to use any of paper do not print well: - However, Canon...
... envelopes than those listed on these. Curled or rolled paper - n When printing on loading paper in the multi-purpose tray, do not use . Damp paper - Selecting and Loading Print Media Paper 3 Selecting Paper • To prevent paper jams in the multi-purpose tray, do not use face-...paper - Shiny paper • Make sure the paper is free from dust, lint, and oil stains. • Be sure to test paper before purchasing large quantities. • Store all paper wrapped and on a flat surface until ready to use any of paper do not print well: - However, Canon...
User Guide
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... is printing will help you are performing. To prevent paper jams, remove paper from this slot. • Never pull the paper as it is "fixed" (fused) to approximately 50 sheets of paper. Chapter 5 Print Media Handling 5-7 Selecting Face-Up or Face-Down Delivery s Paper Path Understanding how paper feeds through the face-up delivery slot (front of...
... is printing will help you are performing. To prevent paper jams, remove paper from this slot. • Never pull the paper as it is "fixed" (fused) to approximately 50 sheets of paper. Chapter 5 Print Media Handling 5-7 Selecting Face-Up or Face-Down Delivery s Paper Path Understanding how paper feeds through the face-up delivery slot (front of...
User Guide
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... faxes, and of a table so that the pages can fall away from your machine near the edge of few pages. - If this may cause jams in the face-up delivery when: - you must remove each sheet as it is the case, place your machine. • Select face-up delivery.... - you have printed from your absence. printing on transparencies. - you are expecting to stack in damage to collect the pages. ■ Setting the Paper Delivery Selector Select face-up delivery slot. you want to receive faxes during your machine without blocking the face-up or face-down delivery when: -
... faxes, and of a table so that the pages can fall away from your machine near the edge of few pages. - If this may cause jams in the face-up delivery when: - you must remove each sheet as it is the case, place your machine. • Select face-up delivery.... - you have printed from your absence. printing on transparencies. - you are expecting to stack in damage to collect the pages. ■ Setting the Paper Delivery Selector Select face-up delivery slot. you want to receive faxes during your machine without blocking the face-up or face-down delivery when: -
User Guide
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... fix the problem. Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages 13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15 Receiving Problems 13-16...
... fix the problem. Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages 13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15 Receiving Problems 13-16...
User Guide
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... If the paper does not pull out easily, do not need to unplug your machine when clearing document jams. 1 Press Stop. 2 Use both hands to gently open the operation panel. • It only opens partially. • Do not try to close the operation panel until it . Contact the Canon Customer Care... Center. 4 When you may tear or smudge the document. 3 While holding the operation panel open, remove the document. • Pull it gently in the ADF, the LCD displays CHECK DOCUMENT. Clearing Jams Jams in the ADF When a document jams or misfeeds in either ...
... If the paper does not pull out easily, do not need to unplug your machine when clearing document jams. 1 Press Stop. 2 Use both hands to gently open the operation panel. • It only opens partially. • Do not try to close the operation panel until it . Contact the Canon Customer Care... Center. 4 When you may tear or smudge the document. 3 While holding the operation panel open, remove the document. • Pull it gently in the ADF, the LCD displays CHECK DOCUMENT. Clearing Jams Jams in the ADF When a document jams or misfeeds in either ...
User Guide
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... machine's memory, that fax will print automatically when the jam is cleared. Paper Jams When paper jams in the Paper Delivery Slots below. If this may damage your machine when clearing paper jams. 1 Lift the latch and open the front cover. Jams Inside the Machine Follow this procedure to clear a paper jam inside the machine: n You do not need to open...
... machine's memory, that fax will print automatically when the jam is cleared. Paper Jams When paper jams in the Paper Delivery Slots below. If this may damage your machine when clearing paper jams. 1 Lift the latch and open the front cover. Jams Inside the Machine Follow this procedure to clear a paper jam inside the machine: n You do not need to open...
User Guide
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...MULTI-PURPOSE TRAY AREA x FIXING ASSEMBLY AREA z Multi-purpose tray area: Hold the machine steady and carefully pull the jammed paper straight out from the machine since these will cause paper to jam again. • The toner on the following pages. If you do tear it as explained on the... paper will not have been fixed to the paper yet, so remove the jammed paper carefully to prevent tearing the jammed paper. Loose toner powder inside of the machine. protect yourself and your clothing with cold water...
...MULTI-PURPOSE TRAY AREA x FIXING ASSEMBLY AREA z Multi-purpose tray area: Hold the machine steady and carefully pull the jammed paper straight out from the machine since these will cause paper to jam again. • The toner on the following pages. If you do tear it as explained on the... paper will not have been fixed to the paper yet, so remove the jammed paper carefully to prevent tearing the jammed paper. Loose toner powder inside of the machine. protect yourself and your clothing with cold water...
User Guide
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.... 2 1 DO NOT TOUCH THE FIXING ASSEMBLY Use both hands to carefully pull out the jammed paper. • Do this carefully to prevent tearing the jammed paper. If you to remove it w. Top edge of the jammed paper in use. c The fixing assembly becomes extremely hot when the machine is in the fixing assembly...: Push the jammed paper back q, then pull it carefully toward you do tear it so as to jam again. 13-6 Troubleshooting Chapter 13 Be very careful not to touch it , be sure to remove any...
.... 2 1 DO NOT TOUCH THE FIXING ASSEMBLY Use both hands to carefully pull out the jammed paper. • Do this carefully to prevent tearing the jammed paper. If you to remove it w. Top edge of the jammed paper in use. c The fixing assembly becomes extremely hot when the machine is in the fixing assembly...: Push the jammed paper back q, then pull it carefully toward you do tear it so as to jam again. 13-6 Troubleshooting Chapter 13 Be very careful not to touch it , be sure to remove any...
User Guide
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... When you are aligned with the rails inside the machine. Tap the paper on a flat surface before stacking it may be due to jam again. Not doing so will go, making sure that the paper you are experiencing repeated paper jams, it in the multi-purpose tray (1 p. 2-16). Hold the ...cartridge by its handle and insert it into the machine as far as it will cause paper to the paper you are using : - Check that its handle. 6 Move the paper release lever forward...
... When you are aligned with the rails inside the machine. Tap the paper on a flat surface before stacking it may be due to jam again. Not doing so will go, making sure that the paper you are experiencing repeated paper jams, it in the multi-purpose tray (1 p. 2-16). Hold the ...cartridge by its handle and insert it into the machine as far as it will cause paper to the paper you are using : - Check that its handle. 6 Move the paper release lever forward...
User Guide
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..., if the error does not clear, try unplugging the machine. Close the front cover. #001 A document is jammed in the LCD, contact the Canon Customer Care Center. The size of the paper loaded in the PAPER SIZE setting PAPER SIZE setting are (1 p. 5-9) to enter the correct subaddress and/or password. - The cartridge may be defective...
..., if the error does not clear, try unplugging the machine. Close the front cover. #001 A document is jammed in the LCD, contact the Canon Customer Care Center. The size of the paper loaded in the PAPER SIZE setting PAPER SIZE setting are (1 p. 5-9) to enter the correct subaddress and/or password. - The cartridge may be defective...
User Guide
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... Correction Mode (ECM). receptions. Clear the paper jam (1 p. 13-3), then reload paper in good condition (1 ECM RX, p. 14-7). Use a copier to check their settings. The machine is Load paper in good condition (1 ECM TX, p. 14-6). LOAD PAPER - There is longer than normal Correction Mode... subaddress and/or password. purpose tray (1 p. 2-16), then press Stop. 13-10 Troubleshooting Chapter 13 ECM TX - CLEAR PAPER JAM - transmissions. The multi-purpose tray is sending Sending with ECM may a fax using Error take longer than 39.4 inches (1 meter...
... Correction Mode (ECM). receptions. Clear the paper jam (1 p. 13-3), then reload paper in good condition (1 ECM RX, p. 14-7). Use a copier to check their settings. The machine is Load paper in good condition (1 ECM TX, p. 14-6). LOAD PAPER - There is longer than normal Correction Mode... subaddress and/or password. purpose tray (1 p. 2-16), then press Stop. 13-10 Troubleshooting Chapter 13 ECM TX - CLEAR PAPER JAM - transmissions. The multi-purpose tray is sending Sending with ECM may a fax using Error take longer than 39.4 inches (1 meter...
User Guide
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...MEMORY FULL memory is a unique reports so you have registered (1 pp. 6-3, 6-8). cancel a transaction. nnnn - ran out, or a paper jam (1 p. 12-6), or clear the occurred during paper jam (1 p. 13-3). reception. the fax in may not match the size the multi-purpose tray of the fax being received. (1 p. 2-...16). REC'D IN MEMORY The machine received Load paper in (nnnn) is full. Action Contact the other party's fax ...
...MEMORY FULL memory is a unique reports so you have registered (1 pp. 6-3, 6-8). cancel a transaction. nnnn - ran out, or a paper jam (1 p. 12-6), or clear the occurred during paper jam (1 p. 13-3). reception. the fax in may not match the size the multi-purpose tray of the fax being received. (1 p. 2-...16). REC'D IN MEMORY The machine received Load paper in (nnnn) is full. Action Contact the other party's fax ...
User Guide
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...sure the print media is loaded correctly in the multi-purpose tray. Avoid mixing new stock with print media already loaded. ■ Repeated paper jams occur. Do not load more than 7 envelopes in the multi-purpose tray (1 p. 5-4). The multi-purpose tray may contain too many ...properly. • Make sure you are using face-up delivery (1 p. 5-7). The envelopes you are loaded properly (1 p. 5-5). Paper Feeding Problems ■ Paper does not feed properly. Troubleshooting Chapter 13 Troubleshooting 13-13 The envelopes may not meet the requirements for the machine. • Make...
...sure the print media is loaded correctly in the multi-purpose tray. Avoid mixing new stock with print media already loaded. ■ Repeated paper jams occur. Do not load more than 7 envelopes in the multi-purpose tray (1 p. 5-4). The multi-purpose tray may contain too many ...properly. • Make sure you are using face-up delivery (1 p. 5-7). The envelopes you are loaded properly (1 p. 5-5). Paper Feeding Problems ■ Paper does not feed properly. Troubleshooting Chapter 13 Troubleshooting 13-13 The envelopes may not meet the requirements for the machine. • Make...
User Guide
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...• Replace the cartridge (1 p. 12-6). ■ Printout does not match the print media size. If the Alarm light remains lit, contact the Canon Customer Care Center. ■ Nothing prints. If the machine is plugged into the wall outlet (1 p. 2-9). The cartridge may not be low or ...that meets the requirements for printing. Toner may not be printing on the wrong side of the paper. • Some papers have a paper jam. • Clear the paper jam (1 p. 13-3). • If the machine has no paper jam, unplug the machine and wait five seconds, then plug it to be using the correct...
...• Replace the cartridge (1 p. 12-6). ■ Printout does not match the print media size. If the Alarm light remains lit, contact the Canon Customer Care Center. ■ Nothing prints. If the machine is plugged into the wall outlet (1 p. 2-9). The cartridge may not be low or ...that meets the requirements for printing. Toner may not be printing on the wrong side of the paper. • Some papers have a paper jam. • Clear the paper jam (1 p. 13-3). • If the machine has no paper jam, unplug the machine and wait five seconds, then plug it to be using the correct...
User Guide
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...CHANGE CARTRIDGE message 12-6, 13-8, 13-9 CHANGE DATA setting 9-15, 14-9 CHECK COVER message 13-9 CHECK DOCUMENT message 13-2, 13-9 CHECK PAPER SIZE message 13-9 CHECK POLLING ID message 13-9 CHECK PRINTER message 13-9 CHK SUBADDR/PSWD message 13-9 Cleaning scanner components 12-4, 12-5 machine...'s exterior 12-2 machine's interior 12-2, 12-3 Clear button 2-12, 3-4 CLEAR PAPER JAM message 13-3, 13-10 Coded Dial button 2-12, 6-2, 6-16, 6-17 CODED SPEED DIAL LIST 1 description 11-2 printing 6-18 sample 6-20 CODED SPEED...
...CHANGE CARTRIDGE message 12-6, 13-8, 13-9 CHANGE DATA setting 9-15, 14-9 CHECK COVER message 13-9 CHECK DOCUMENT message 13-2, 13-9 CHECK PAPER SIZE message 13-9 CHECK POLLING ID message 13-9 CHECK PRINTER message 13-9 CHK SUBADDR/PSWD message 13-9 Cleaning scanner components 12-4, 12-5 machine...'s exterior 12-2 machine's interior 12-2, 12-3 Clear button 2-12, 3-4 CLEAR PAPER JAM message 13-3, 13-10 Coded Dial button 2-12, 6-2, 6-16, 6-17 CODED SPEED DIAL LIST 1 description 11-2 printing 6-18 sample 6-20 CODED SPEED...
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...5-8 slot 2-9, 5-7 Face-up delivery 5-7, 5-8 slot 2-11, 5-7 Fax definition 1-5 features 1-3 FAX ONLY MODE description 8-2 setting 8-8, 14-7 FAX setting 14-4 FAXPHONE. See Cartridge G GROUP DIAL LIST description 11-2 printing 6-18 sample 6-21 Group dialing 6-2, 7-4 registering 6-13 to 6-15 sending with 6-16 Guide document 2-11... setting 14-7 INSIDE IMAGE setting 14-4 Installing toner cartridge 2-13 to 2-15 J Jack 2-8 Jams clearing 13-2 to 13-7 in ADF 13-2 in paper delivery slots 13-3 inside machine 13-3 to 13-7 paper 13-3 to 13-7 K KEEP PRINTING setting 14-8 KEYPAD VOLUME setting 14-4 L Label 2-4 ...
...5-8 slot 2-9, 5-7 Face-up delivery 5-7, 5-8 slot 2-11, 5-7 Fax definition 1-5 features 1-3 FAX ONLY MODE description 8-2 setting 8-8, 14-7 FAX setting 14-4 FAXPHONE. See Cartridge G GROUP DIAL LIST description 11-2 printing 6-18 sample 6-21 Group dialing 6-2, 7-4 registering 6-13 to 6-15 sending with 6-16 Guide document 2-11... setting 14-7 INSIDE IMAGE setting 14-4 Installing toner cartridge 2-13 to 2-15 J Jack 2-8 Jams clearing 13-2 to 13-7 in ADF 13-2 in paper delivery slots 13-3 inside machine 13-3 to 13-7 paper 13-3 to 13-7 K KEEP PRINTING setting 14-8 KEYPAD VOLUME setting 14-4 L Label 2-4 ...