User Manual
Page 7
...scanner is installed. Before Using the Scanner 5 Dust can get inside of the scanner and cause problems. • Avoid warm or humid locations, such as indicated in the above diagram) for operation, maintenance, and ventilation purposes. • Provide adequate space behind the scanner in order to eject scanned documents...least 3.9" (100 mm) when Eject Tray is empty 29.5" (750 mm) when the Document Feed Tray and Document Feed Tray Extension are open The performance of this scanner is affected by the environment in which it is installed meets the following environmental requirements: ...
...scanner is installed. Before Using the Scanner 5 Dust can get inside of the scanner and cause problems. • Avoid warm or humid locations, such as indicated in the above diagram) for operation, maintenance, and ventilation purposes. • Provide adequate space behind the scanner in order to eject scanned documents...least 3.9" (100 mm) when Eject Tray is empty 29.5" (750 mm) when the Document Feed Tray and Document Feed Tray Extension are open The performance of this scanner is affected by the environment in which it is installed meets the following environmental requirements: ...
User Manual
Page 44
...checks to 11.6" x 17"/A3 size documents. Scanning different types of documents that can be scanned is dry can cause problems with the scanner. Always make sure that they have the same size, thickness, and weight. IMPORTANT A document must meet the following criteria to be ...scannable: • When scanning a multi-page document, pages must be scanned (not separated) Size: 2.12" x ...
...checks to 11.6" x 17"/A3 size documents. Scanning different types of documents that can be scanned is dry can cause problems with the scanner. Always make sure that they have the same size, thickness, and weight. IMPORTANT A document must meet the following criteria to be ...scannable: • When scanning a multi-page document, pages must be scanned (not separated) Size: 2.12" x ...
User Manual
Page 49
Open the Document Eject Tray Extention toward you. 2. Attach the Document Eject Guide in the scanner. Avoid this problem by attaching the Document Eject Guide. 1. Press the Document Eject Guide to attach it could droop down over the edge of the Document Eject Tray Extension and become jammed in the order ➀, ➁ as shown. 3. Installing the Document Eject Guide When scanning a document that is particularly thin or particularly long, it to Document Eject Tray Extention. Using the Scanner 47
Open the Document Eject Tray Extention toward you. 2. Attach the Document Eject Guide in the scanner. Avoid this problem by attaching the Document Eject Guide. 1. Press the Document Eject Guide to attach it could droop down over the edge of the Document Eject Tray Extension and become jammed in the order ➀, ➁ as shown. 3. Installing the Document Eject Guide When scanning a document that is particularly thin or particularly long, it to Document Eject Tray Extention. Using the Scanner 47
User Manual
Page 53
... scanning, close the Document Feed Tray and the Document Eject Tray Extention to prevent damage to the scanner while it is not being used. Note • If the paper feed operation stops due to a system error or a paper jam while the scanner is scanning, resolve the problem, make sure that ...are printed on the Document Guides. Using the Scanner 51 Adjust the document guides so they matche the width of 20 lb bond (80g/m2)). IMPORTANT There is a...
... scanning, close the Document Feed Tray and the Document Eject Tray Extention to prevent damage to the scanner while it is not being used. Note • If the paper feed operation stops due to a system error or a paper jam while the scanner is scanning, resolve the problem, make sure that ...are printed on the Document Guides. Using the Scanner 51 Adjust the document guides so they matche the width of 20 lb bond (80g/m2)). IMPORTANT There is a...
User Manual
Page 83
...Connecting via USB 2.0 p. 85 Images Are Not Scanned p. 85 Documents Do Not Feed Properly p. 85 Resulting Scanned Images Are Not Correct p. 86 If after consulting the above section you have encountered. The Scanner Does Not Turn ON Check the following: • Is the ... 81 Refer to the troubleshooting section related to the problem that may occur while you are using the scanner, and how to resolve them. Troubleshooting This section describes common problems that you still cannot resolve the problem, contact your local authorized Canon dealer or your service representative.
...Connecting via USB 2.0 p. 85 Images Are Not Scanned p. 85 Documents Do Not Feed Properly p. 85 Resulting Scanned Images Are Not Correct p. 86 If after consulting the above section you have encountered. The Scanner Does Not Turn ON Check the following: • Is the ... 81 Refer to the troubleshooting section related to the problem that may occur while you are using the scanner, and how to resolve them. Troubleshooting This section describes common problems that you still cannot resolve the problem, contact your local authorized Canon dealer or your service representative.
User Manual
Page 85
...p. 22.) Cause Remedy The terminator is not set correctly. If the scanner is not ON, shut down both the PC and the scanner, and then turn the scanner ON first, and then the PC. (See p. 25.) Cause Remedy There is a problem with the scanner. Remedy Use a recommended SCSI card. (See "SCSI Cards," on ...p. 81 and check to see if the scanner is not ON. Do not use the...
...p. 22.) Cause Remedy The terminator is not set correctly. If the scanner is not ON, shut down both the PC and the scanner, and then turn the scanner ON first, and then the PC. (See p. 25.) Cause Remedy There is a problem with the scanner. Remedy Use a recommended SCSI card. (See "SCSI Cards," on ...p. 81 and check to see if the scanner is not ON. Do not use the...
User Manual
Page 87
..., or weight that the scanner cannot scan. Refer to the problem. Troubleshooting 85 Documents Do Not Feed Properly The following are possible causes of the document. Cause The USB 2.0 interface card does not support Hi-Speed 2.0. Note When system errors result in the PC system? Contact your local authorized Canon dealer or service representative to...
..., or weight that the scanner cannot scan. Refer to the problem. Troubleshooting 85 Documents Do Not Feed Properly The following are possible causes of the document. Cause The USB 2.0 interface card does not support Hi-Speed 2.0. Note When system errors result in the PC system? Contact your local authorized Canon dealer or service representative to...
User Manual
Page 88
..., if the document cannot be scanned at all, it is possible that the brightness setting is too high. Cause Remedy The scanner driver or application...there is some other problem with the retailer who sold you the scanner. Cause The sensor glass or the rollers inside the scanner are too dark, it...Canon dealer or service representative. 86 Troubleshooting If the resulting scanned images are dirty. For details on how to install the scanner driver, see "Installing the ISIS/TWAIN Driver," on how to install the application software, refer to use a function of the DR-5010C that the scanner...
..., if the document cannot be scanned at all, it is possible that the brightness setting is too high. Cause Remedy The scanner driver or application...there is some other problem with the retailer who sold you the scanner. Cause The sensor glass or the rollers inside the scanner are too dark, it...Canon dealer or service representative. 86 Troubleshooting If the resulting scanned images are dirty. For details on how to install the scanner driver, see "Installing the ISIS/TWAIN Driver," on how to install the application software, refer to use a function of the DR-5010C that the scanner...