Network Users Manual - English
Page 10
...® 7 and Windows Server® 2003/2008 IPP troubleshooting ...118 Web Based Management (web browser) troubleshooting (TCP/IP 118 Wireless network troubleshooting (For HL-3075CW 119 Wireless connection problem ...119 A Appendix 120 Using services...Brother Web BRAdmin server software for IIS to configure the IP address 125 Installation when using a Network Print Queue or Share 126 Installation when using Web Services (For Windows Vista® and Windows® 7 users 127 B Appendix 128 Print server specifications...128 Ethernet wired network...128 Wireless network (for HL-3075CW...
...® 7 and Windows Server® 2003/2008 IPP troubleshooting ...118 Web Based Management (web browser) troubleshooting (TCP/IP 118 Wireless network troubleshooting (For HL-3075CW 119 Wireless connection problem ...119 A Appendix 120 Using services...Brother Web BRAdmin server software for IIS to configure the IP address 125 Installation when using a Network Print Queue or Share 126 Installation when using Web Services (For Windows Vista® and Windows® 7 users 127 B Appendix 128 Print server specifications...128 Ethernet wired network...128 Wireless network (for HL-3075CW...
Network Users Manual - English
Page 123
...® 7 users: 15 Click the button, Control Panel, System and Security and then Windows Firewall. How to reset the Brother print server back to the factory default 15 You can reset the print server back to its factory default settings (resetting all ...following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting Wireless network specific troubleshooting (For HL-3075CW) General problems 15 CD-ROM is set to the machine/print server. If, after inserting the CD-ROM. My ...
...® 7 users: 15 Click the button, Control Panel, System and Security and then Windows Firewall. How to reset the Brother print server back to the factory default 15 You can reset the print server back to its factory default settings (resetting all ...following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting Wireless network specific troubleshooting (For HL-3075CW) General problems 15 CD-ROM is set to the machine/print server. If, after inserting the CD-ROM. My ...
Network Users Manual - English
Page 124
...sure that Off (not recommended) is selected. 4) Click OK. Make sure that Off (not recommended) is selected. 4) Click OK. Troubleshooting • For users who do not have administrator rights: Enter the administrator password and click OK. 3) Click the General tab. Windows... the Start button, Control Panel, Network and Internet Connections. 2) Double-click Windows Firewall. 3) Click the General tab. Note After the Brother software package is installed, turn your Firewall back on . Note After the Brother software package is installed, turn your Firewall back on . 15 114
...sure that Off (not recommended) is selected. 4) Click OK. Make sure that Off (not recommended) is selected. 4) Click OK. Troubleshooting • For users who do not have administrator rights: Enter the administrator password and click OK. 3) Click the General tab. Windows... the Start button, Control Panel, Network and Internet Connections. 2) Double-click Windows Firewall. 3) Click the General tab. Note After the Brother software package is installed, turn your Firewall back on . Note After the Brother software package is installed, turn your Firewall back on . 15 114
Network Users Manual - English
Page 125
... server has two LEDs on -line and ready to print. The upper orange LED shows Speed status. Troubleshooting Network print software installation problems 15 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 15 For a network with an Ethernet... cable connection Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User's Guide before installing the network print software or printer driver. For a wireless network...
... server has two LEDs on -line and ready to print. The upper orange LED shows Speed status. Troubleshooting Network print software installation problems 15 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 15 For a network with an Ethernet... cable connection Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User's Guide before installing the network print software or printer driver. For a wireless network...
Network Users Manual - English
Page 126
... for the print server to load its factory default settings and try from the host operating system command prompt with Open System authentication. Troubleshooting For wireless network users (For HL-3075CW): Note Make sure that your machine is not connected to the wireless network. f If the installation failed, the Firewall on page 60...
... for the print server to load its factory default settings and try from the host operating system command prompt with Open System authentication. Troubleshooting For wireless network users (For HL-3075CW): Note Make sure that your machine is not connected to the wireless network. f If the installation failed, the Firewall on page 60...
Network Users Manual - English
Page 127
...is received, then proceed to load its IP address after the other jobs are correct for your network as IP address settings are completed. 117 Troubleshooting Printing problems 15 Print job is on -line and ready to print. Verify that the IP address is correctly loaded into the print server, ... up to two minutes for the print server to Windows® XP, Windows Vista® , Windows® 7 and Windows Server® 2003/2008 IPP troubleshooting on page 60. If the waiting time of the machine and check if the settings such as follows: For Windows® 1 Click Start, All...
...is received, then proceed to load its IP address after the other jobs are correct for your network as IP address settings are completed. 117 Troubleshooting Printing problems 15 Print job is on -line and ready to print. Verify that the IP address is correctly loaded into the print server, ... up to two minutes for the print server to Windows® XP, Windows Vista® , Windows® 7 and Windows Server® 2003/2008 IPP troubleshooting on page 60. If the waiting time of the machine and check if the settings such as follows: For Windows® 1 Click Start, All...
Network Users Manual - English
Page 128
... the print server using your web browser it is the case, use Port 80 to allow Port 631 data through . Web Based Management (web browser) troubleshooting (TCP/IP) 15 a If you cannot connect to use . To send a print job using IPP to printer's website" option in whichever browser you use a different... configuring your Firewall to communicate with HTTP 1.0 and HTTP 1.1. 118 if you are using a URL of the print server. If this is compatible with the Brother print server. Please also make sure it may not let the print data through . This will not function.
... the print server using your web browser it is the case, use Port 80 to allow Port 631 data through . Web Based Management (web browser) troubleshooting (TCP/IP) 15 a If you cannot connect to use . To send a print job using IPP to printer's website" option in whichever browser you use a different... configuring your Firewall to communicate with HTTP 1.0 and HTTP 1.1. 118 if you are using a URL of the print server. If this is compatible with the Brother print server. Please also make sure it may not let the print data through . This will not function.
Network Users Manual - English
Page 129
... sometimes disabled. 15 The wireless network connection status is being switching on page 115. Troubleshooting Wireless network troubleshooting (For HL-3075CW) 15 Note If you want to your network. A nearby fluorescent light is affected by the environment where the Brother printer and other wireless devices are located. The following conditions may cause connection problems...
... sometimes disabled. 15 The wireless network connection status is being switching on page 115. Troubleshooting Wireless network troubleshooting (For HL-3075CW) 15 Note If you want to your network. A nearby fluorescent light is affected by the environment where the Brother printer and other wireless devices are located. The following conditions may cause connection problems...
Users Manual - English
Page 5
6 Troubleshooting 141 Identifying your problem ...141 LCD messages ...142 Paper handling ...Solving print problems ...160 Network problems...160 Other problems ...161 For Macintosh with USB ...161 BR-Script 3 (HL-3075CW only) ...161 A Appendix 162 Printer specifications...162 Engine ...162 Controller ...163 Software ...164 Direct Print feature...164... Quick reference for bar code control commands (HL-3075CW only 175 Print bar codes or expanded characters 175 Libtiff Copyright and License ...183 B Appendix (for Europe and Other Countries) 184 Brother numbers ...184 C Appendix (for USA and...
6 Troubleshooting 141 Identifying your problem ...141 LCD messages ...142 Paper handling ...Solving print problems ...160 Network problems...160 Other problems ...161 For Macintosh with USB ...161 BR-Script 3 (HL-3075CW only) ...161 A Appendix 162 Printer specifications...162 Engine ...162 Controller ...163 Software ...164 Direct Print feature...164... Quick reference for bar code control commands (HL-3075CW only 175 Print bar codes or expanded characters 175 Libtiff Copyright and License ...183 B Appendix (for Europe and Other Countries) 184 Brother numbers ...184 C Appendix (for USA and...
Users Manual - English
Page 80
Follow the control panel instructions or see Printing Secure data on page 79 + or - To delete all other errors. For details, see Troubleshooting on page 141 to clear all jobs, press Cancel for about 4 seconds until the LCD shows Cancel All Jobs and then release it. Press the ...
Follow the control panel instructions or see Printing Secure data on page 79 + or - To delete all other errors. For details, see Troubleshooting on page 141 to clear all jobs, press Cancel for about 4 seconds until the LCD shows Cancel All Jobs and then release it. Press the ...
Users Manual - English
Page 146
... handling on page 160.) 6 6 6 6 6 141 Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. 6 Troubleshooting 6 You can correct most problems by yourself. Visit us at http://solutions.brother.com/. If you did not solve your problem with the above checks, identify your problem...
... handling on page 160.) 6 6 6 6 6 141 Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. 6 Troubleshooting 6 You can correct most problems by yourself. Visit us at http://solutions.brother.com/. If you did not solve your problem with the above checks, identify your problem...
Users Manual - English
Page 147
...follows. • Standard paper tray: Tray 1 6 • Manual feed slot: Manual Feed Error messages Error message Access Error (HL-3075CW only) Cartridge Error Cover is indicated on the LCD. 142 You can clear most common error and maintenance messages are as is cleared...any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Repeat this happens, your dealer or Brother Customer Service. Press Cancel. Re-install the DIMM correctly. Wait a few seconds and ...
...follows. • Standard paper tray: Tray 1 6 • Manual feed slot: Manual Feed Error messages Error message Access Error (HL-3075CW only) Cartridge Error Cover is indicated on the LCD. 142 You can clear most common error and maintenance messages are as is cleared...any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Repeat this happens, your dealer or Brother Customer Service. Press Cancel. Re-install the DIMM correctly. Wait a few seconds and ...
Users Manual - English
Page 148
... guide. Put in a new belt unit. (See Replacing the belt unit on page 117.) If the problem continues, call your dealer or Brother Customer Service. Clean the paper pickup roller. (See Cleaning the paper pick-up roller may be stained. Put the same size paper in the paper... and put the paper in the manual feed slot. Troubleshooting Error messages (continued) Error message No Belt Unit No Paper No Toner No Waste Toner Out of Memory Print Unable 1A Short Paper Size Mismatch Small Paper Toner Error Unusable Device (HL-3075CW only) Action Re-install the belt unit. (See ...
... guide. Put in a new belt unit. (See Replacing the belt unit on page 117.) If the problem continues, call your dealer or Brother Customer Service. Clean the paper pickup roller. (See Cleaning the paper pick-up roller may be stained. Put the same size paper in the paper... and put the paper in the manual feed slot. Troubleshooting Error messages (continued) Error message No Belt Unit No Paper No Toner No Waste Toner Out of Memory Print Unable 1A Short Paper Size Mismatch Small Paper Toner Error Unusable Device (HL-3075CW only) Action Re-install the belt unit. (See ...
Users Manual - English
Page 149
... feeding Replace the paper feeding kit 1. Replace the waste toner box. (See Replacing the waste toner box on indicated color. Call your dealer or a Brother Customer Service. 144 Troubleshooting Maintenance messages Error message Meaning Action Toner Low (X) 1 The toner cartridge is near the end of its life. Buy a new toner cartridge for...
... feeding Replace the paper feeding kit 1. Replace the waste toner box. (See Replacing the waste toner box on indicated color. Call your dealer or a Brother Customer Service. 144 Troubleshooting Maintenance messages Error message Meaning Action Toner Low (X) 1 The toner cartridge is near the end of its life. Buy a new toner cartridge for...
Users Manual - English
Page 150
Troubleshooting Paper handling 6 First, make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 1.) Problem Recommendation The printer does not feed paper. If there is powered on and that you ...
Troubleshooting Paper handling 6 First, make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 1.) Problem Recommendation The printer does not feed paper. If there is powered on and that you ...
Users Manual - English
Page 151
Troubleshooting Paper jams and how to find the jammed paper. 3 2 1 6 Jam Tray 1 (1) Paper jam in the standard paper tray (Tray 1). (See page 147.) Jam ...
Troubleshooting Paper jams and how to find the jammed paper. 3 2 1 6 Jam Tray 1 (1) Paper jam in the standard paper tray (Tray 1). (See page 147.) Jam ...
Users Manual - English
Page 152
c Make sure that the guides are firmly in the slots. 147 Make sure that the paper is below the maximum paper mark. b Use both hands to fit the paper size. Jam Tray 1 (Paper jam inside the paper tray) Jam Tray 1 If a paper jam occurs inside the paper tray, follow these steps: a Pull the paper tray completely out of the printer. While pressing the green paper-guide release lever, slide the paper guides to slowly pull out the jammed paper. Troubleshooting 6 6 Note Pulling out the jammed paper downward allows you to remove the paper easier.
c Make sure that the guides are firmly in the slots. 147 Make sure that the paper is below the maximum paper mark. b Use both hands to fit the paper size. Jam Tray 1 (Paper jam inside the paper tray) Jam Tray 1 If a paper jam occurs inside the paper tray, follow these steps: a Pull the paper tray completely out of the printer. While pressing the green paper-guide release lever, slide the paper guides to slowly pull out the jammed paper. Troubleshooting 6 6 Note Pulling out the jammed paper downward allows you to remove the paper easier.
Users Manual - English
Page 153
... you have just used the printer, some internal parts will be extremely hot. c Pull the green tabs at least 10 minutes for the printer to resume printing. e Press Go to cool down the fuser cover (1). 1 148 d Put the paper tray firmly back in the printer. Troubleshooting 6 6 CAUTION After you and fold down...
... you have just used the printer, some internal parts will be extremely hot. c Pull the green tabs at least 10 minutes for the printer to resume printing. e Press Go to cool down the fuser cover (1). 1 148 d Put the paper tray firmly back in the printer. Troubleshooting 6 6 CAUTION After you and fold down...
Users Manual - English
Page 154
g Plug the printer back in, and then turn on the power switch. 149 d Using both hands, gently pull the jammed paper out of the fuser unit. Troubleshooting e Close the fuser cover (1) and lift the green tabs at the left and right hand sides. 6 1 f Close the back cover.
g Plug the printer back in, and then turn on the power switch. 149 d Using both hands, gently pull the jammed paper out of the fuser unit. Troubleshooting e Close the fuser cover (1) and lift the green tabs at the left and right hand sides. 6 1 f Close the back cover.
Users Manual - English
Page 155
b Fully open the top cover by lifting up on the handle (1). 1 Troubleshooting 6 6 CAUTION After you have just used the printer, some internal parts will be extremely hot. Jam Inside (Paper jam inside the printer) Jam Inside If a paper jam occurs inside the printer, follow these steps: a Turn off the printer's power switch and unplug the AC power cord. Wait at least 10 minutes for the printer to cool down before continuing to the next step. 150
b Fully open the top cover by lifting up on the handle (1). 1 Troubleshooting 6 6 CAUTION After you have just used the printer, some internal parts will be extremely hot. Jam Inside (Paper jam inside the printer) Jam Inside If a paper jam occurs inside the printer, follow these steps: a Turn off the printer's power switch and unplug the AC power cord. Wait at least 10 minutes for the printer to cool down before continuing to the next step. 150