Users Manual - English
Page 4
...the corona wire...84 Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93 Packing and shipping the machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104... Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother numbers ...139 C Appendix (for USA and Canada) 140...
...the corona wire...84 Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93 Packing and shipping the machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104... Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother numbers ...139 C Appendix (for USA and Canada) 140...
Users Manual - English
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Visit us at http://solutions.brother.com/. 5 Troubleshooting 5 You can correct most problems by yourself. Identifying your problem and then go to the page suggested below. Machine's LEDs are flashing See LEDs (.... The interface cable is securely connected to the correct machine port. Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem with the above checks, identify your problem First, check the following: The...
Visit us at http://solutions.brother.com/. 5 Troubleshooting 5 You can correct most problems by yourself. Identifying your problem and then go to the page suggested below. Machine's LEDs are flashing See LEDs (.... The interface cable is securely connected to the correct machine port. Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem with the above checks, identify your problem First, check the following: The...
Users Manual - English
Page 104
...slot is installed properly. The drum unit will report problems with a new one. Buy a new drum unit to the following table. Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to be replaced soon. Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR ... the drum unit on page 78. 5 See Cleaning the corona wire on page 3. Load the same size paper that meets Brother's recommended paper specifications. Cancel the print job if you selected in the machine memory. See Acceptable paper and other print media on page 84. ...
...slot is installed properly. The drum unit will report problems with a new one. Buy a new drum unit to the following table. Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to be replaced soon. Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR ... the drum unit on page 78. 5 See Cleaning the corona wire on page 3. Load the same size paper that meets Brother's recommended paper specifications. Cancel the print job if you selected in the machine memory. See Acceptable paper and other print media on page 84. ...
Users Manual - English
Page 105
... TONER See Replacing the toner cartridge on page 3. Load the same size paper that meets Brother's recommended paper specifications. If it is empty, put it ready for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 See Cleaning the paper pick-up roller on page 71 TONER LOW Buy a new... to delete the remaining data in the paper tray, make sure it before printing. Clean the paper pick-up roller may be dirty. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper or not properly installed.
... TONER See Replacing the toner cartridge on page 3. Load the same size paper that meets Brother's recommended paper specifications. If it is empty, put it ready for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 See Cleaning the paper pick-up roller on page 71 TONER LOW Buy a new... to delete the remaining data in the paper tray, make sure it before printing. Clean the paper pick-up roller may be dirty. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper or not properly installed.
Users Manual - English
Page 106
If the paper is straight. You must set up roller on page 93. it before printing. Troubleshooting Paper handling 5 First, make sure it is curled, straighten it creases. 102 Sometimes it back in the paper tray. The machine does not feed paper ... on page 3.) Problem Recommendation The machine does not feed paper. If there is paper in the manual feed slot. Make sure that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on the size of the printer driver.
If the paper is straight. You must set up roller on page 93. it before printing. Troubleshooting Paper handling 5 First, make sure it is curled, straighten it creases. 102 Sometimes it back in the paper tray. The machine does not feed paper ... on page 3.) Problem Recommendation The machine does not feed paper. If there is paper in the manual feed slot. Make sure that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on the size of the printer driver.
Users Manual - English
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Troubleshooting Problem The paper slides off , lift up the output tray support flap 2. 103 Recommendation Lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray.
Troubleshooting Problem The paper slides off , lift up the output tray support flap 2. 103 Recommendation Lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray.
Users Manual - English
Page 108
... the Error LED as follows. If the machine does not start printing, check that all the remaining jammed paper has been removed from the machine. Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in the illustrations. Clear the jammed paper as shown below...
... the Error LED as follows. If the machine does not start printing, check that all the remaining jammed paper has been removed from the machine. Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in the illustrations. Clear the jammed paper as shown below...
Users Manual - English
Page 109
... installed the drum unit improperly, then this may cause a paper jam in the machine. This helps prevent multiple sheets of the paper tray opening. 105 Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit and... the paper tray and straighten the stack when you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. If you add new paper.
... installed the drum unit improperly, then this may cause a paper jam in the machine. This helps prevent multiple sheets of the paper tray opening. 105 Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit and... the paper tray and straighten the stack when you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. If you add new paper.
Users Manual - English
Page 110
Note Do not put the drum unit and toner cartridge assembly on a piece of the machine. e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in at this point. d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in the illustration. 5 c Close the front cover. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106
Note Do not put the drum unit and toner cartridge assembly on a piece of the machine. e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in at this point. d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in the illustration. 5 c Close the front cover. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106
Users Manual - English
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i Close the fuser cover and the back cover (face-up output tray). Troubleshooting f Open the back cover (face-up output tray). 107 g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit.
i Close the fuser cover and the back cover (face-up output tray). Troubleshooting f Open the back cover (face-up output tray). 107 g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit.
Users Manual - English
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m Put the duplex tray back in the machine. 108 l Make sure that the jammed paper does not remain under the machine from static electricity. Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray.
m Put the duplex tray back in the machine. 108 l Make sure that the jammed paper does not remain under the machine from static electricity. Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray.
Users Manual - English
Page 113
o Push down the green lock lever and take the toner cartridge out of the drum unit. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully.
o Push down the green lock lever and take the toner cartridge out of the drum unit. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully.
Users Manual - English
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s Make sure that the Error LED is off and then, the Ready LED lights. Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover. r Close the front cover. If you hear it lock into the machine. Put the drum unit and toner cartridge assembly back into place. If the machine does not start printing automatically, press Go. 110
s Make sure that the Error LED is off and then, the Ready LED lights. Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover. r Close the front cover. If you hear it lock into the machine. Put the drum unit and toner cartridge assembly back into place. If the machine does not start printing automatically, press Go. 110
Users Manual - English
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... toner cartridge. See Safety and Legal booklet. Put in Other Print Options... See Replacing the drum unit on . Call your Brother dealer or Brother Customer Service. 111 See Replacing the toner cartridge on page 78. Make sure that you use paper that meets our specifications. ...that you use paper that meets our specifications. If the printout looks good, the problem is too light, Toner Save Mode may cause this problem. Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page first (see Print a test page on page 3. ...
... toner cartridge. See Safety and Legal booklet. Put in Other Print Options... See Replacing the drum unit on . Call your Brother dealer or Brother Customer Service. 111 See Replacing the toner cartridge on page 78. Make sure that you use paper that meets our specifications. ...that you use paper that meets our specifications. If the printout looks good, the problem is too light, Toner Save Mode may cause this problem. Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page first (see Print a test page on page 3. ...
Users Manual - English
Page 116
Put in a new drum unit. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of paper is not stuck inside the drum unit by itself. Call Brother Customer Service. Make sure that you use paper that meets our specifications. See Replacing the drum unit on page 78. ...
Put in a new drum unit. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of paper is not stuck inside the drum unit by itself. Call Brother Customer Service. Make sure that you use paper that meets our specifications. See Replacing the drum unit on page 78. ...
Users Manual - English
Page 117
Troubleshooting Examples of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. 113 See Replacing ...
Troubleshooting Examples of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. 113 See Replacing ...
Users Manual - English
Page 118
See Cleaning the corona wire on page 71. Call your dealer or Brother Customer Printed pages have been in a new drum unit. Put in a new toner cartridge. See Replacing the drum unit on page 13. The paper ... Print Options... See Improve Print Output in the paper tray. See Replacing the drum unit on page 71. The drum unit may be damaged. Troubleshooting Examples of the primary corona wire is loaded properly in a new drum unit. See Replacing the toner cartridge on page 84. White lines down the...
See Cleaning the corona wire on page 71. Call your dealer or Brother Customer Printed pages have been in a new drum unit. Put in a new toner cartridge. See Replacing the drum unit on page 13. The paper ... Print Options... See Improve Print Output in the paper tray. See Replacing the drum unit on page 71. The drum unit may be damaged. Troubleshooting Examples of the primary corona wire is loaded properly in a new drum unit. See Replacing the toner cartridge on page 84. White lines down the...
Users Manual - English
Page 119
... green levers back to their original position. 115 See Acceptable paper and other print media on page 10. Check the paper type and quality. Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded...
... green levers back to their original position. 115 See Acceptable paper and other print media on page 10. Check the paper type and quality. Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded...
Users Manual - English
Page 120
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Recommendation Open the back cover and make sure that the two green envelope levers on page 43 (...
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Recommendation Open the back cover and make sure that the two green envelope levers on page 43 (...
Users Manual - English
Page 121
Troubleshooting Examples of the arrow. 1 5 2 2 1 2 117 on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh). Turn the paper over in ...
Troubleshooting Examples of the arrow. 1 5 2 2 1 2 117 on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh). Turn the paper over in ...