BenQ RP650 Support and Manuals
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BenQ RP650 Interactive LCD 65" Problem
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Popular BenQ RP650 Manual Pages
Installation Handbook - Page 29
...the specifications of the purchased model for digital signals
Reference
Audio signal transmission (selected models only)
OSD control or advanced control of all displays via remote control (selected models ...user manual or BenQ service for all cables and daisy chains are not supplied with your needs and input source, different cables should be connected properly. Video wall installation guide ...
Installation Handbook - Page 35
.... Refer to the user manual of remote control. 5. The centralized management could be done by remote control (selected models only)
1. Now
you need to decide a way to control all displays centrally.
Refer to Notes on using the remote control on each of the first display. 3. Video wall installation guide 35 Managing the daisy chain...
Installation Handbook - Page 36
... supplied).
2.
Make sure the network connection is enabled.
36 Video wall installation guide Select RS-232C. 5. Management by RS-232 commands: PL460/PH460/PL550/...manual or BenQ service for more information. • For PL490/PL552/PL553/PH5501/PH5502, choose the RS232 control form Card OPS or embedded RS232 in
PD set for
the commands. Connect the computer to Setting > Control Setting...
Installation Handbook - Page 38
...General settings > LED and set it to General settings > Monitor ID and set Auto or delaying time. • You are provided with BenQ software to the user manual or BenQ service for demonstration videos if needed .
38 Video wall installation guide
You can create and edit display groups, view
status of each display. 5.
Color Management
Contact the BenQ customer service center...
Installation Handbook - Page 65
... to the
properly.
Troubleshooting 65
Try with another display resolution or another location to the default factory settings. replacement.
The main power switch on the
back of the control panel (keypad) buttons and check
if the OSD menu could be
Contact the BenQ authorized service partner for
damaged. display.
If yes, the problem lies
Incorrect cable connection...
Installation Handbook - Page 67
... to move the picture to the help , you can make adjustment.
What is in the user manual of the purchased model for details. Refer to the right; In V. What are the supported resolutions of the purchased model for details. Troubleshooting 67 press /- press /-
The recommended refresh rate for details. • Try with Auto...
Installation Handbook - Page 68
... causes
Possible solutions
The remote control does not work . The remote control is not installed or updated. Possible causes
Possible solutions
Your graphic card driver is damaged. volume appropriately.
The main board could be
Contact the BenQ authorized service partner for replacement.
Try with the audio output device.
The display flickers when I launch or close a program...
Installation Handbook - Page 69
...driver is not displayed correctly (e.g., double lines, spiking, etc.).
Remove dust or dirt from your computer to work . It is not supported by dust. Poor USB connection. The drawing is not installed... computer. Touch function (selected models only)
The touch function does...manual for the supported operating systems. Visit the BenQ local website for your display only; Clean ...
Installation Handbook - Page 71
... the remote
2. RP552, RP552H, RP653, RP703, RP840G
OSD setting
OSD setting
Press red button on the remote control. OSD
SL490, SL550
setting
and of remote con-
2. PL490, PL552, PL553, PH5501, PH5502
1. IR Lock functions cannot be damaged.
The keypad or IR could Contact the BenQ authorized service partner for
more than 3
seconds. Press both + 1. Press...
Installation Handbook - Page 73
....
The LED indicator of the Contact the BenQ authorized service partner for
display could be powered on the input sources, functions and settings.
Troubleshooting 73 Power
The display can't be damaged. Some of the OSD menu options are those items available for setup?
Contact the BenQ authorized service partner for replacement. Possible causes
The main board could be...
Installation Handbook - Page 74
... the purchased model for details. This condensation will be restored back to Supported input signal resolution in the user manual of my display? Go to Setting > Information > Software Version to restore the factory default settings? Refer to the factory default settings. System: PL460/PH460/PL550/PH550
How to find out the software version.
74 Troubleshooting Press the...
Installation Handbook - Page 78
...models. Power saving mode
• After using the product for 12 hours, turn off for an extended period of time. Warranty service...burn-in, turn it may be restricted relying on the instruction guide.
A single-color or moving image along with a ... as it off the power or set the PC or system to run ...can cause the liquid crystals to user manuals for 4 hours.
78 Preventing afterimage ...
Installation Handbook - Page 79
...Yes No of the carton.
6. The Installation Handbook has been read through carefully.
2. • For certain models, there may be void labels or additional...problem
1. Power on the display and check if the screen is missing. 9. Before installation
No. Check if the shock indicator (if available) on the carton. Check if any serious damage (i.e. Contact the BenQ local customer service...
Installation Handbook - Page 85
... Android, please connect to the external device to un-install the Smart Notebook software (if provided), and install an earlier version. Please try with Windows Paint (for IFP & IL 85
computer) directly without any extension/trunking/faceplate. Try to confirm.
Yes No
Appendix 2: Basic Troubleshooting Checklists for Windows operating systems). Try with another...
Installation Handbook - Page 87
... being used for at least 24 hours. Yes No
Appendix 2: Basic Troubleshooting Checklists for hours.
Yes No
Check item
If the touch is no ...problem still
exist? Check item
Check if completed
Does the problem still
exist? Yes No
Check the timing using is available.
Condensation may last for IFP & IL 87 Contact the service provider to see if a calibration software is supported...
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