Service Guide
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Place the computer upside down the computer. 2. Slide both battery latches away from the battery and lift the battery out of the battery bay. Battery 19 Shut down . 4. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Disconnect the power cord and any other cables connected to cool down before performing this procedure. 1. Procedure Warning: If the computer has been recently operating, allow it to the computer. 3.
Place the computer upside down the computer. 2. Slide both battery latches away from the battery and lift the battery out of the battery bay. Battery 19 Shut down . 4. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Disconnect the power cord and any other cables connected to cool down before performing this procedure. 1. Procedure Warning: If the computer has been recently operating, allow it to the computer. 3.
Service Guide
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... slowly encourage the snaps and screw tabs (shown in graphic below) to release as the snaps release is normal. If a black stick is still connected to the bottom case by pulling up with your fingernails first. Top Case 28 A snapping noise as you move right. If using a black stick... case once it is free-it is necessary to release the snaps, avoid too much rotation along the edges to avoid denting the soft plastic. 6. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Again, take care to preserve the cosmetic integrity of the plastic beading around the ...
... slowly encourage the snaps and screw tabs (shown in graphic below) to release as the snaps release is normal. If a black stick is still connected to the bottom case by pulling up with your fingernails first. Top Case 28 A snapping noise as you move right. If using a black stick... case once it is free-it is necessary to release the snaps, avoid too much rotation along the edges to avoid denting the soft plastic. 6. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Again, take care to preserve the cosmetic integrity of the plastic beading around the ...
Service Guide
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... routed correctly with nothing raised up or incorrectly over a component. 2. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Check perimeter wiring and cables around clutches to the replacement top case. 1. On the top case, check cable connections and routing. Replacement Procedure Note: If replacing the top case, remove the Keyboard...
... routed correctly with nothing raised up or incorrectly over a component. 2. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Check perimeter wiring and cables around clutches to the replacement top case. 1. On the top case, check cable connections and routing. Replacement Procedure Note: If replacing the top case, remove the Keyboard...
Service Guide
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...flat along all sides and top, if not, make sure that the keyboard cable stays connected and is folding properly) and align the corners. 12. Note: Guarded, controlled pushing with a black stick through the battery bay. 14. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case... holes. If they get stuck, it down (verify that cables and components are not interfering. 15. Connect the flex cable from the top case to carefully straighten bent screw tabs. 10. Use your thumb may need to be helpful to dislodge. Reinstall the left and right side screws....
...flat along all sides and top, if not, make sure that the keyboard cable stays connected and is folding properly) and align the corners. 12. Note: Guarded, controlled pushing with a black stick through the battery bay. 14. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Top Case... holes. If they get stuck, it down (verify that cables and components are not interfering. 15. Connect the flex cable from the top case to carefully straighten bent screw tabs. 10. Use your thumb may need to be helpful to dislodge. Reinstall the left and right side screws....
Service Guide
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... hard drive and slide it will void the warranty. 5. Carefully peel up any tape that may not have a vibration dampening disc like the one below.) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - If there is Kapton tape securing the flex connector, remove it can be securing ...gain access to release its left side from its connector. 6. Use a black stick to lift the right side of the hard drive. (Note that connects to the bluetooth card, as it right slightly to the flex connector. Important: Avoid tearing the hard drive label, as it very carefully to the...
... hard drive and slide it will void the warranty. 5. Carefully peel up any tape that may not have a vibration dampening disc like the one below.) MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - If there is Kapton tape securing the flex connector, remove it can be securing ...gain access to release its left side from its connector. 6. Use a black stick to lift the right side of the hard drive. (Note that connects to the bluetooth card, as it right slightly to the flex connector. Important: Avoid tearing the hard drive label, as it very carefully to the...
Service Guide
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... that it was removed from the right speaker. 4. Note 2: The MacBook Pro (17-inch Core 2 Duo, 2.4GHz and Early 2008) JST connector can be reconnected using either your finger or a black stick. 2. Guide its cable into place in the right speaker. 3. Connect the cable to install only one way. To install a replacement backup...
... that it was removed from the right speaker. 4. Note 2: The MacBook Pro (17-inch Core 2 Duo, 2.4GHz and Early 2008) JST connector can be reconnected using either your finger or a black stick. 2. Guide its cable into place in the right speaker. 3. Connect the cable to install only one way. To install a replacement backup...
Service Guide
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..., a bad connection with a characteristic bow can occur. 18. Verify that the ExpressCard cage flex connector, from the heatsink, it is acceptable to retain the same, new thermal grease, as long as it is seated properly all ports, components and functions of the computer. Reassemble and test all along the connector. MacBook Pro 17...
..., a bad connection with a characteristic bow can occur. 18. Verify that the ExpressCard cage flex connector, from the heatsink, it is acceptable to retain the same, new thermal grease, as long as it is seated properly all ports, components and functions of the computer. Reassemble and test all along the connector. MacBook Pro 17...
Service Guide
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...ASD 3S121.dmg file to your Macintosh. 2. Name this method is not successful, use AHT from the MacBook Pro OS X Install DVD.. screen instructions. 6. If Apple Hardware Test doesn't detect a hardware issue, the issue may change as follows: -- Click Partition to be ...Within it displays an error code. General Information 158 When the Apple Hardware Test main screen appears (after about 45 seconds), follow the on -screen instructions. Connect the external USB hard drive to mount the image. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting...
...ASD 3S121.dmg file to your Macintosh. 2. Name this method is not successful, use AHT from the MacBook Pro OS X Install DVD.. screen instructions. 6. If Apple Hardware Test doesn't detect a hardware issue, the issue may change as follows: -- Click Partition to be ...Within it displays an error code. General Information 158 When the Apple Hardware Test main screen appears (after about 45 seconds), follow the on -screen instructions. Connect the external USB hard drive to mount the image. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting...
Service Guide
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... does not light up normally. Restart the system to see if power is on . Note: Given that this situation by pressing the Caps Lock key. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - General Information 160 If the computer is present in an enclosed environment like a carrying bag, the... SMC (System Management Controller). Previously, it starts up , the computer may not respond if the operating system has crashed. Install the main battery and connect the power adapter. 5. If in MacBook Pro is drawing power and generating heat.
... does not light up normally. Restart the system to see if power is on . Note: Given that this situation by pressing the Caps Lock key. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - General Information 160 If the computer is present in an enclosed environment like a carrying bag, the... SMC (System Management Controller). Previously, it starts up , the computer may not respond if the operating system has crashed. Install the main battery and connect the power adapter. 5. If in MacBook Pro is drawing power and generating heat.
Service Guide
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... up without the battery installed. If the DC plug is fully seated. 3. Remove any connected peripherals and eject any additional RAM. 10. Note: With the MacBook Pro (17-inch 2.4GHz and Early 2008), unlike previous models, if you use the MacBook Apple 60W Portable Power Adapter to power the system, the battery will boot to charge...
... up without the battery installed. If the DC plug is fully seated. 3. Remove any connected peripherals and eject any additional RAM. 10. Note: With the MacBook Pro (17-inch 2.4GHz and Early 2008), unlike previous models, if you use the MacBook Apple 60W Portable Power Adapter to power the system, the battery will boot to charge...
Service Guide
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...Start up when pressed, but with the computer (hold down the "C" key during restart). 2. When the Installer opens, select Disk Utility from the MacBook Pro Mac OS X Install Disc 1 DVD that the cables are not damaged. 4. If Disk Utility is unable to Knowledge Base article: • 58042: A... Description Power, but No Video (Computer begins to verify the hard disk, and repair if needed. Verify inverter cable and LVDS cable connections are seated properly and that came with no startup chime or video.) Note: Examine the display carefully. Use the Display: Dim Video troubleshooting...
...Start up when pressed, but with the computer (hold down the "C" key during restart). 2. When the Installer opens, select Disk Utility from the MacBook Pro Mac OS X Install Disc 1 DVD that the cables are not damaged. 4. If Disk Utility is unable to Knowledge Base article: • 58042: A... Description Power, but No Video (Computer begins to verify the hard disk, and repair if needed. Verify inverter cable and LVDS cable connections are seated properly and that came with no startup chime or video.) Note: Examine the display carefully. Use the Display: Dim Video troubleshooting...
Service Guide
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Replace thermal sensor(s). Check the battery connection to a known-good power source. Make sure the system is not overheating, the air vents are not functioning correctly. Run ASD diagnostics to determine if any of the cables. 10. power button was not being used on a soft surface...eject any failing sensors. Make a visual inspection of the thermal sensors are clear, and the unit was pressed for KGB left I /O board MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - See chart below for some play to align to force shutdown. -5 ...
Replace thermal sensor(s). Check the battery connection to a known-good power source. Make sure the system is not overheating, the air vents are not functioning correctly. Run ASD diagnostics to determine if any of the cables. 10. power button was not being used on a soft surface...eject any failing sensors. Make a visual inspection of the thermal sensors are clear, and the unit was pressed for KGB left I /O board MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - See chart below for some play to align to force shutdown. -5 ...
Service Guide
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... any thermal sensor is fully inserted. Run Apple Service Diagnostic (ASD) in contact by unscrewing the logic board screws and gently pulling up ; MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - otherwise connect the adapter. Check that the application is ...Utility from the Software Install and Restore DVD. 4. The adapter LED should be fully seated with known-good modules. 6. Verify with OS X. 2. If any ExpressCard. 2. Verify that the thermal material between the heat exchanger and logic board is compatible with a known...
... any thermal sensor is fully inserted. Run Apple Service Diagnostic (ASD) in contact by unscrewing the logic board screws and gently pulling up ; MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - otherwise connect the adapter. Check that the application is ...Utility from the Software Install and Restore DVD. 4. The adapter LED should be fully seated with known-good modules. 6. Verify with OS X. 2. If any ExpressCard. 2. Verify that the thermal material between the heat exchanger and logic board is compatible with a known...
Service Guide
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... or see the Apple Software Updates web page...replace the display assembly. 10. Replace with known-good AirPort Extreme card. 9. Replace the main logic board. Check the AirPort Extreme antenna connection to make sure the latest...proper seating on and Base Station is selected. 4. In Mac OS X, use AirPort in its slot. 5. AirPort connection is not recognized 1. Reseat the AirPort Extreme card in the ...The AirPort Extreme card is separate from clutch barrel for nicked insulator or crimped wire. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - For more ...
... or see the Apple Software Updates web page...replace the display assembly. 10. Replace with known-good AirPort Extreme card. 9. Replace the main logic board. Check the AirPort Extreme antenna connection to make sure the latest...proper seating on and Base Station is selected. 4. In Mac OS X, use AirPort in its slot. 5. AirPort connection is not recognized 1. Reseat the AirPort Extreme card in the ...The AirPort Extreme card is separate from clutch barrel for nicked insulator or crimped wire. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - For more ...
Service Guide
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...manager) as described in "Resetting the System Management Controller (SMC)" under "Troubleshooting Tips and Tricks" in Mac OS X. Replace left I /O board. 10. Verify that it is normal operation. The battery lights should be done when you have the customer's power ...connected peripherals. 2. Remove any runaway processes. • Test the computer with power cord or plug. Make sure the left I /O power cable. 9. It MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Short battery life Three categories to Knowledge Base article 88344: Apple...
...manager) as described in "Resetting the System Management Controller (SMC)" under "Troubleshooting Tips and Tricks" in Mac OS X. Replace left I /O board. 10. Verify that it is normal operation. The battery lights should be done when you have the customer's power ...connected peripherals. 2. Remove any runaway processes. • Test the computer with power cord or plug. Make sure the left I /O power cable. 9. It MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Short battery life Three categories to Knowledge Base article 88344: Apple...
Service Guide
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... during this section. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - You may need calibration-try this time. Continue to keep your computer's battery for five hours or longer. Check the Bluetooth flex connection to the trackpad flex.... 4. It can be charged and discharged only so many cycles before the system goes to sleep. The battery has a defect. • Symptoms include, but are not limited to, a relatively new battery that the battery is a consumable part. Useful Knowledge Base articles: • 86440: Apple...
... during this section. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - You may need calibration-try this time. Continue to keep your computer's battery for five hours or longer. Check the Bluetooth flex connection to the trackpad flex.... 4. It can be charged and discharged only so many cycles before the system goes to sleep. The battery has a defect. • Symptoms include, but are not limited to, a relatively new battery that the battery is a consumable part. Useful Knowledge Base articles: • 86440: Apple...
Service Guide
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... secured by other magnifying device, identify and count each pixel anomaly: • Bright subpixel anomaly = subpixel that is always on the screen. 2. Check that is connected to 7 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Hardware Symptom Charts 177 Set the display image to one or both of the latch hooks...
... secured by other magnifying device, identify and count each pixel anomaly: • Bright subpixel anomaly = subpixel that is always on the screen. 2. Check that is connected to 7 MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Hardware Symptom Charts 177 Set the display image to one or both of the latch hooks...
Service Guide
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...Drive Internal hard drive will not initialize 1. When the Installer opens, from the MacBook Pro Mac OS X install Disk 1 disc that ExpressCard. 2. To format a blank hard drive: • Boot from the MacBook Pro Mac OS X Install Disc 1 which came with the system (hold down "C" key while...ensure the card cage properly aligns to the connector on the left I /O Board flex cable connection to MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Continue using the MacBook Pro Mac OS X Install Disc 1 to the desktop 1. The ExpressCard may be bad. 3. Replace the ...
...Drive Internal hard drive will not initialize 1. When the Installer opens, from the MacBook Pro Mac OS X install Disk 1 disc that ExpressCard. 2. To format a blank hard drive: • Boot from the MacBook Pro Mac OS X Install Disc 1 which came with the system (hold down "C" key while...ensure the card cage properly aligns to the connector on the left I /O Board flex cable connection to MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Continue using the MacBook Pro Mac OS X Install Disc 1 to the desktop 1. The ExpressCard may be bad. 3. Replace the ...
Service Guide
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... connected to input from the Apple Remote in the camera's LCD, then the remote is available in the Security pane of System Preferences, another Apple Remote may be seen in Apple System Profiler. Supported applications do not respond to the hard drive flex and infrared board. 5. To delete a pairing between the remote and the MacBook Pro...
... connected to input from the Apple Remote in the camera's LCD, then the remote is available in the Security pane of System Preferences, another Apple Remote may be seen in Apple System Profiler. Supported applications do not respond to the hard drive flex and infrared board. 5. To delete a pairing between the remote and the MacBook Pro...
Service Guide
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...launch iChat AV. Open the iChat AV preferences and click on the 'Video' tab. Check the camera connection to have a video iChat session without a significant degradation of Mac OS X and iChat AV are appropriate. 2. No: The camera may be caused by the iChat AV software...connections from the logic board to camera board in the display assembly. Open the System Preferences window and click on the 'Video' icon. Built-in iSight Camera The built-in camera is functioning normally. Replace display assembly and retest. Yes: The camera is not recognized 1. Boot the MacBook Pro...
...launch iChat AV. Open the iChat AV preferences and click on the 'Video' tab. Check the camera connection to have a video iChat session without a significant degradation of Mac OS X and iChat AV are appropriate. 2. No: The camera may be caused by the iChat AV software...connections from the logic board to camera board in the display assembly. Open the System Preferences window and click on the 'Video' icon. Built-in iSight Camera The built-in camera is functioning normally. Replace display assembly and retest. Yes: The camera is not recognized 1. Boot the MacBook Pro...