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Intermittent Problems 4-18 Undetermined Problems 4-18 Error Codes 4-19 POST Codes 4-25 Jumper and Connector Locations 3 Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8 FRU (Field Replaceable Unit) List 3 Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 Test Compatible Components 3 Microsoft Windows 7 Environment Test 7-3 Online Support Information 3 viii
Intermittent Problems 4-18 Undetermined Problems 4-18 Error Codes 4-19 POST Codes 4-25 Jumper and Connector Locations 3 Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8 FRU (Field Replaceable Unit) List 3 Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 Test Compatible Components 3 Microsoft Windows 7 Environment Test 7-3 Online Support Information 3 viii
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... Utility. Press F9 to load the default settings. Press F10 to run . To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on the bottom of screen. To change the boot device without entering the BIOS Setup Utility, set the parameter...
... Utility. Press F9 to load the default settings. Press F10 to run . To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on the bottom of screen. To change the boot device without entering the BIOS Setup Utility, set the parameter...
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...Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Table 4-1. Refer to...Information on page 8-3 Troubleshooting 4-3 Troubleshooting Introduction 0 This chapter contains information about the problem. 2. NOTE: NOTE: The diagnostic tests are designed to determine the solution. General Information 0 The following procedures are a guide for a list of verified symptom category...
...Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Table 4-1. Refer to...Information on page 8-3 Troubleshooting 4-3 Troubleshooting Introduction 0 This chapter contains information about the problem. 2. NOTE: NOTE: The diagnostic tests are designed to determine the solution. General Information 0 The following procedures are a guide for a list of verified symptom category...
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...Microphone Failure 1. Navigate to the maximum setting and click OK. 6. Check that the microphone is still not resolved, refer to complete the test. 7. Figure 4-7. Select the microphone then click Properties. If the issue is enabled. Right click on the Recording tab and select Show ...Disabled Devices (clear by default). Test the microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the...
...Microphone Failure 1. Navigate to the maximum setting and click OK. 6. Check that the microphone is still not resolved, refer to complete the test. 7. Figure 4-7. Select the microphone then click Properties. If the issue is enabled. Right click on the Recording tab and select Show ...Disabled Devices (clear by default). Test the microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the...
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... Problems 0 Intermittent system hang problems can be considered only when a recurring problem exists. If no more errors. Rerun the test to isolate the failing FRU (do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If... following : 1. FRU replacement should be caused by the computer. When analyzing an intermittent problem, perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM ...
... Problems 0 Intermittent system hang problems can be considered only when a recurring problem exists. If no more errors. Rerun the test to isolate the failing FRU (do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If... following : 1. FRU replacement should be caused by the computer. When analyzing an intermittent problem, perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM ...
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... ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1-3-1-1 Test DRAM refresh 22h 1-3-1-3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear...
... ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1-3-1-1 Test DRAM refresh 22h 1-3-1-3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear...
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... Routine Description Enable cache before system BIOS shadow 30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus 32h Test CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch... Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patch1 66h Configure advanced cache registers 67h Initialize Multi Processor...
... Routine Description Enable cache before system BIOS shadow 30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus 32h Test CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch... Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patch1 66h Configure advanced cache registers 67h Initialize Multi Processor...
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... onboard I/O ports 87h Configure Motherboard Configurable Devices (optional) 88h Initialize BIOS Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard...
... onboard I/O ports 87h Configure Motherboard Configurable Devices (optional) 88h Initialize BIOS Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard...
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... EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot...
... EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot...
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...PLM00012 Suyin Type Description Part No. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. LAN/VGA combo LAN/VGA combo port cable port cable...CH_OV9726_AU Suyin HD SY_OV9726_AU NC.21411.003 NC.21411.005 NC.21411.008 Test Compatible Components 7-3 Refer to the Compatibility Test Report released by Acer's internal testing department. Test Compatible Components This computer's compatibility is tested and verified by the Acer Mobile System Testing Department.
...PLM00012 Suyin Type Description Part No. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. LAN/VGA combo LAN/VGA combo port cable port cable...CH_OV9726_AU Suyin HD SY_OV9726_AU NC.21411.003 NC.21411.005 NC.21411.008 Test Compatible Components 7-3 Refer to the Compatibility Test Report released by Acer's internal testing department. Test Compatible Components This computer's compatibility is tested and verified by the Acer Mobile System Testing Department.
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... KH.50001.030 KH.50007.023 KH.50008.040 AF7S_A10B Keyboard CHICONY AF7S_A10B AF7S Internal 17 Standard Black NONE Y2010 Acer Legend NK.I1713.001 RTL8411 Realtek RTL8411 EN NI.22400.059 Test Compatible Components 7-5 Vendor 60002036 SEAGATE 60002036 SEAGATE 60002036 SEAGATE 60002005 HGST SG 60001994 WD 60002005 HGST SG 60002036 SEAGATE...
... KH.50001.030 KH.50007.023 KH.50008.040 AF7S_A10B Keyboard CHICONY AF7S_A10B AF7S Internal 17 Standard Black NONE Y2010 Acer Legend NK.I1713.001 RTL8411 Realtek RTL8411 EN NI.22400.059 Test Compatible Components 7-5 Vendor 60002036 SEAGATE 60002036 SEAGATE 60002036 SEAGATE 60002005 HGST SG 60001994 WD 60002005 HGST SG 60002036 SEAGATE...
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....001 NC.24611.006 NC.24611.007 KG.MGS0V.001 KG.THA0A.001 KI.23200.038 KI.23300.029 KI.23300.018 VR.1GB0G.006 Test Compatible Components 7-7 Vendor 60002215 SAMSUNG Type SO4GBIII13 60002045 HYNIX SO4GBIII13 NB Chipset 10001067 INTEL 10001067 INTEL ODD 60001944 LG HK HM70 HM77 NSM8XS9.0 SB Chipset...
....001 NC.24611.006 NC.24611.007 KG.MGS0V.001 KG.THA0A.001 KI.23200.038 KI.23300.029 KI.23300.018 VR.1GB0G.006 Test Compatible Components 7-7 Vendor 60002215 SAMSUNG Type SO4GBIII13 60002045 HYNIX SO4GBIII13 NB Chipset 10001067 INTEL 10001067 INTEL ODD 60001944 LG HK HM70 HM77 NSM8XS9.0 SB Chipset...