Acer Aspire V3-771G Notebook Service Guide
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... Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Optical Media Drive 1-7 Communication 1-7 Privacy Control 1-7 Dimensions and Weight 1-8 Power Adapter and Battery 1-8 Special Keys and Controls 1-8 I/O Ports 1-8 Software 1-9 Environment 1-10 Notebook Tour 1-11 Top Cover View 1-11 Keyboard View 1-12 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Indicators 1-17 Touchpad Basics 1-18 Using the Keyboard 1-19 Lock Keys 1-20 Windows Keys 1-21 Hotkeys 1-22 Specification Tables 1-25 CHAPTER 2 System Utilities BIOS Setup...
... Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Optical Media Drive 1-7 Communication 1-7 Privacy Control 1-7 Dimensions and Weight 1-8 Power Adapter and Battery 1-8 Special Keys and Controls 1-8 I/O Ports 1-8 Software 1-9 Environment 1-10 Notebook Tour 1-11 Top Cover View 1-11 Keyboard View 1-12 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Indicators 1-17 Touchpad Basics 1-18 Using the Keyboard 1-19 Lock Keys 1-20 Windows Keys 1-21 Hotkeys 1-22 Specification Tables 1-25 CHAPTER 2 System Utilities BIOS Setup...
Acer Aspire V3-771G Notebook Service Guide
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... BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Remove HDD/BIOS Password Utilities 2-18 Remove HDD Password Utilities 2-18 Removing BIOS Passwords 2-20 Cleaning BIOS Passwords 2-21 Using DMI Tools 2-22 LAN MAC EEPROM Utility 2-29 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Memory Card 3-9 Removing the Battery 3-10 Removing...
... BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Remove HDD/BIOS Password Utilities 2-18 Remove HDD Password Utilities 2-18 Removing BIOS Passwords 2-20 Cleaning BIOS Passwords 2-21 Using DMI Tools 2-22 LAN MAC EEPROM Utility 2-29 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Memory Card 3-9 Removing the Battery 3-10 Removing...
Acer Aspire V3-771G Notebook Service Guide
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... Combo Cable 3-72 LCD Reassembly Procedure 3-76 Replacing the Camera 3-76 Replacing the LCD Panel 3-77 Replacing the LCD Bezel 3-84 Replacing the Bottom Case 3-87 Replacing the CPU 3-90 Replacing the Thermal Module 3-92 Replacing the Motherboard 3-95 Replacing the IO Board 3-98 Replacing the Keyboard 3-100 Replacing the Power Switch Board 3-103 Replacing the Speaker Module 3-105 Replacing the Top Case 3-108 Replacing the Top Case Palmrest 3-111 Replacing the ODD Module 3-116 Replacing the WLAN Card 3-119 Replacing the HDD Module 3-121 Replacing...
... Combo Cable 3-72 LCD Reassembly Procedure 3-76 Replacing the Camera 3-76 Replacing the LCD Panel 3-77 Replacing the LCD Bezel 3-84 Replacing the Bottom Case 3-87 Replacing the CPU 3-90 Replacing the Thermal Module 3-92 Replacing the Motherboard 3-95 Replacing the IO Board 3-98 Replacing the Keyboard 3-100 Replacing the Power Switch Board 3-103 Replacing the Speaker Module 3-105 Replacing the Top Case 3-108 Replacing the Top Case Palmrest 3-111 Replacing the ODD Module 3-116 Replacing the WLAN Card 3-119 Replacing the HDD Module 3-121 Replacing...
Acer Aspire V3-771G Notebook Service Guide
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... 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Optical Media Drive 1-7 Communication 1-7 Privacy Control 1-7 Dimensions and Weight 1-8 Power Adapter and Battery 1-8 Special Keys and Controls 1-8 I/O Ports 1-8 Software 1-9 Environment 1-10 Notebook Tour 1-11 Top Cover View 1-11 Keyboard View 1-12 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Indicators 1-17 Touchpad Basics 1-18 Using the Keyboard 1-19 Lock Keys 1-20 Windows Keys 1-21 Hotkeys 1-22 System Block Diagram...
... 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Optical Media Drive 1-7 Communication 1-7 Privacy Control 1-7 Dimensions and Weight 1-8 Power Adapter and Battery 1-8 Special Keys and Controls 1-8 I/O Ports 1-8 Software 1-9 Environment 1-10 Notebook Tour 1-11 Top Cover View 1-11 Keyboard View 1-12 Closed Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Indicators 1-17 Touchpad Basics 1-18 Using the Keyboard 1-19 Lock Keys 1-20 Windows Keys 1-21 Hotkeys 1-22 System Block Diagram...
Acer Aspire V3-771G Notebook Service Guide
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... remove/install the card. Indicates when the hard disk drive is charging. 2. Closed Front View 0 Figure 1-3. Closed Front View No Icon Item 1 Power indicator Description Indicates the computer's power status. Fully charged: The light shows blue when in -1 card Accepts Secure Digital (SD), MultiMediaCard reader (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Only one card can operate at any given time. Hardware Specifications and Configurations 1-13 Closed Front View Table 1-3. Battery indicator HDD indicator Indicates...
... remove/install the card. Indicates when the hard disk drive is charging. 2. Closed Front View 0 Figure 1-3. Closed Front View No Icon Item 1 Power indicator Description Indicates the computer's power status. Fully charged: The light shows blue when in -1 card Accepts Secure Digital (SD), MultiMediaCard reader (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Only one card can operate at any given time. Hardware Specifications and Configurations 1-13 Closed Front View Table 1-3. Battery indicator HDD indicator Indicates...
Acer Aspire V3-771G Notebook Service Guide
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...Some keyless models are also available. Insert the lock into the notch and turn the key to a display device (e.g., external monitor, LCD projector). Connect to a Kensington-compatible computer security lock. Supports high definition digital video connections. A USB 3.0 port can be distinguished by its blue connector (see below). 1-14 Hardware Specifications and Configurations Left View No Icon Item 1 Kensington lock slot 2 Ethernet (RJ-45) port 3 External VGA port 4 HDMI port 5 USB 3.0 ports Description Connects to USB devices. Left View 0 Figure 1-4. Connects to an...
...Some keyless models are also available. Insert the lock into the notch and turn the key to a display device (e.g., external monitor, LCD projector). Connect to a Kensington-compatible computer security lock. Supports high definition digital video connections. A USB 3.0 port can be distinguished by its blue connector (see below). 1-14 Hardware Specifications and Configurations Left View No Icon Item 1 Kensington lock slot 2 Ethernet (RJ-45) port 3 External VGA port 4 HDMI port 5 USB 3.0 ports Description Connects to USB devices. Left View 0 Figure 1-4. Connects to an...
Acer Aspire V3-771G Notebook Service Guide
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... the battery is active. Battery indicator HDD indicator Indicates the computer's battery status. 1. Optical disk access indicator Lights up when the optical drive is charging. 2. The following indicators are visible even when the computer cover is active Communication Indicator Indicates the computer's wireless connectivity device status. Indicators Icon Function Power indicator Description Indicates the computer's power status. Indicates when the hard disk drive is closed. Table 1-7. Fully charged: The light shows blue when in AC mode. Hardware Specifications and...
... the battery is active. Battery indicator HDD indicator Indicates the computer's battery status. 1. Optical disk access indicator Lights up when the optical drive is charging. 2. The following indicators are visible even when the computer cover is active Communication Indicator Indicates the computer's wireless connectivity device status. Indicators Icon Function Power indicator Description Indicates the computer's power status. Indicates when the hard disk drive is closed. Table 1-7. Fully charged: The light shows blue when in AC mode. Hardware Specifications and...
Acer Aspire V3-771G Notebook Service Guide
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... network) < > + : Lock computer (if connected to a network domain), or switch users (if not connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to provide a variety of Access Center Application key This key has the same effect as clicking on the taskbar < > + : Display the System Properties dialog box Functions supported by Windows...
... network) < > + : Lock computer (if connected to a network domain), or switch users (if not connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to provide a variety of Access Center Application key This key has the same effect as clicking on the taskbar < > + : Display the System Properties dialog box Functions supported by Windows...
Acer Aspire V3-771G Notebook Service Guide
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... the screen brightness. Hotkeys Hotkey + + Icon Function Communication key Sleep Description Enables / disables the computer's communication devices. (Communication devices may vary by configuration.) Puts the computer in the combination. Increases the sound volume. 1-22 Hardware Specifications and Configurations Keyboard Hotkeys Table 1-11. Turns the speakers on and off Touchpad toggle Speaker toggle Switches display output between the display screen, external monitor (if connected) and both. Press any key to save power. Hotkeys 0 The computer uses hotkeys or key...
... the screen brightness. Hotkeys Hotkey + + Icon Function Communication key Sleep Description Enables / disables the computer's communication devices. (Communication devices may vary by configuration.) Puts the computer in the combination. Increases the sound volume. 1-22 Hardware Specifications and Configurations Keyboard Hotkeys Table 1-11. Turns the speakers on and off Touchpad toggle Speaker toggle Switches display output between the display screen, external monitor (if connected) and both. Press any key to save power. Hotkeys 0 The computer uses hotkeys or key...
Acer Aspire V3-771G Notebook Service Guide
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...) 2 Mbps (π/4-DQPSK) for EDR 3 Mbps (8DPSK) for EDR Bluetooth 4.0 + HS USB 2.0 Bluetooth Module Controller Features Item Specifications Atheros AR9462 Support Class II(TX power maximum to +4dBm) BT transmission speed including 1M, 2M and 3Mbps EDR opereations Support for Simple Pairing(SP) and Enhanced Inquiry Response (EIR) function Support for SCATTERNET and PICONET Hardware Specifications and Configurations 1-37
...) 2 Mbps (π/4-DQPSK) for EDR 3 Mbps (8DPSK) for EDR Bluetooth 4.0 + HS USB 2.0 Bluetooth Module Controller Features Item Specifications Atheros AR9462 Support Class II(TX power maximum to +4dBm) BT transmission speed including 1M, 2M and 3Mbps EDR opereations Support for Simple Pairing(SP) and Enhanced Inquiry Response (EIR) function Support for SCATTERNET and PICONET Hardware Specifications and Configurations 1-37
Acer Aspire V3-771G Notebook Service Guide
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... Utilities BIOS Setup Utility 0 A hardware configuration program built into a computer's BIOS (Basic Input/Output System). To change boot device without entering the BIOS SETUP, Press during POST when prompted at the bottom of the screen. use the left and right arrow keys Item - Read parameter help is subject to specific models. The default parameter of screen. Press Esc Load default settings - System Utilities 2-3 Preconfigured and optimized so users do not need...
... Utilities BIOS Setup Utility 0 A hardware configuration program built into a computer's BIOS (Basic Input/Output System). To change boot device without entering the BIOS SETUP, Press during POST when prompted at the bottom of the screen. use the left and right arrow keys Item - Read parameter help is subject to specific models. The default parameter of screen. Press Esc Load default settings - System Utilities 2-3 Preconfigured and optimized so users do not need...
Acer Aspire V3-771G Notebook Service Guide
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... Utilities 2-9 Set Supervisor Password 2. Press Enter. Use the and keys to set the user or supervisor password: 1. The Set Supervisor Password box appears. The computer then sets the Supervisor Password parameter to save changes and exit the BIOS Setup Utility. NOTE: NOTE: Users can opt to enable the Password on the screen. 3. Press F10 to Clear. 4. Password length is not to highlight Set Supervisor Password and press Enter. Type the current password in the Enter New Password and...
... Utilities 2-9 Set Supervisor Password 2. Press Enter. Use the and keys to set the user or supervisor password: 1. The Set Supervisor Password box appears. The computer then sets the Supervisor Password parameter to save changes and exit the BIOS Setup Utility. NOTE: NOTE: Users can opt to enable the Password on the screen. 3. Press F10 to Clear. 4. Password length is not to highlight Set Supervisor Password and press Enter. Type the current password in the Enter New Password and...
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... Password field and press Enter. 3. If the current password entered does not match the actual current password, the screen will show the Setup Warning (Figure 2-9). 2-10 System Utilities Type the current password in the Confirm New Password field. Press Enter. NOTE: NOTE: Users can enable the Password on boot parameter. 5. Changing a Password 0 1. Use the and keys to Set. Type a password in the Enter New Password field. Setup Notice 4. Press F10 to save changes and exit the BIOS Setup Utility...
... Password field and press Enter. 3. If the current password entered does not match the actual current password, the screen will show the Setup Warning (Figure 2-9). 2-10 System Utilities Type the current password in the Confirm New Password field. Press Enter. NOTE: NOTE: Users can enable the Password on boot parameter. 5. Changing a Password 0 1. Use the and keys to Set. Type a password in the Enter New Password field. Setup Notice 4. Press F10 to save changes and exit the BIOS Setup Utility...
Acer Aspire V3-771G Notebook Service Guide
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...3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Memory Card 3-9 Removing the Battery 3-10 Removing the Main Door 3-12 Removing the Memory Module 3-14 Removing the HDD Module 3-17 Removing the WLAN Card 3-21 Removing the ODD Module 3-23 Main Unit Disassembly Process 3-26 Main Unit Disassembly Flowchart 3-26 Removing the Top Case Palmrest 3-27 Removing the Touchpad Switch Board 3-30 Removing the Top Case 3-33 Removing the Speaker Module 3-37 Remove the Power Switch Board...
...3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Memory Card 3-9 Removing the Battery 3-10 Removing the Main Door 3-12 Removing the Memory Module 3-14 Removing the HDD Module 3-17 Removing the WLAN Card 3-21 Removing the ODD Module 3-23 Main Unit Disassembly Process 3-26 Main Unit Disassembly Flowchart 3-26 Removing the Top Case Palmrest 3-27 Removing the Touchpad Switch Board 3-30 Removing the Top Case 3-33 Removing the Speaker Module 3-37 Remove the Power Switch Board...
Acer Aspire V3-771G Notebook Service Guide
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...) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal & External Speaker Failure Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure HDMI and CRT Failure CD-ROM/DVD Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by re-creating the failure through diagnostic tests or repeating the operation that led to Online Support Information...
...) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal & External Speaker Failure Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure HDMI and CRT Failure CD-ROM/DVD Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by re-creating the failure through diagnostic tests or repeating the operation that led to Online Support Information...
Acer Aspire V3-771G Notebook Service Guide
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... following: Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. Figure 4-2. Switching between internal and external by checking for one at a time. 1. Hold the power button for specific model procedures. 2. NG Power On Issue NG Check Connection Ext DDRRAM Module OK? NG Replace Ext. Make sure that internal display is selected. Drain stored power by removing the power cable and battery. Replace LCD Panel/LCD Cable Power On? Reference Product pages...
... following: Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. Figure 4-2. Switching between internal and external by checking for one at a time. 1. Hold the power button for specific model procedures. 2. NG Power On Issue NG Check Connection Ext DDRRAM Module OK? NG Replace Ext. Make sure that internal display is selected. Drain stored power by removing the power cable and battery. Replace LCD Panel/LCD Cable Power On? Reference Product pages...
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... the same location, the LCD is faulty and should be replaced. Readjust if necessary. 4. Remove any memory cards and CD/DVD discs. 8. Abnormal Video 0 If the video appears abnormal, perform the following, one at the highest brightness setting, the LCD is faulty and should be replaced. Adjust the brightness to Online Support Information. 4-6 Troubleshooting If the Issue is correctly configured: Minimize or close all external devices including port replicators or...
... the same location, the LCD is faulty and should be replaced. Readjust if necessary. 4. Remove any memory cards and CD/DVD discs. 8. Abnormal Video 0 If the video appears abnormal, perform the following, one at the highest brightness setting, the LCD is faulty and should be replaced. Adjust the brightness to Online Support Information. 4-6 Troubleshooting If the Issue is correctly configured: Minimize or close all external devices including port replicators or...
Acer Aspire V3-771G Notebook Service Guide
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... external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Check if external modules are functioning correctly. 2. Perform the following : 1. NOTE: NOTE: Verify that have nothing to Power On Issues). 1. If any FRU. 3. Determine if the problem has changed. 6. Do not replace a non-defective FRU: System board LCD assembly Troubleshooting 4-19 Remove power...
... external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Check if external modules are functioning correctly. 2. Perform the following : 1. NOTE: NOTE: Verify that have nothing to Power On Issues). 1. If any FRU. 3. Determine if the problem has changed. 6. Do not replace a non-defective FRU: System board LCD assembly Troubleshooting 4-19 Remove power...
Acer Aspire V3-771G Notebook Service Guide
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... Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, keyboard and mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization Troubleshooting 4-23...
... Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, keyboard and mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization Troubleshooting 4-23...
Acer Aspire V3-771G Notebook Service Guide
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.... 6. Steps for Clearing BIOS Password Check 0 If users set BIOS Passwords (Supervisor Password and/or User Password) for : Clearing Passwords BIOS Recovery. If it is only for enabling BIOS Recovery. Remove HDD, AC and Battery. 3. Figure 5-3. Locate the RTCRST# jumper. 5. Plug in AC, keeping the RTCRST# jumper shorted. 5-6 Jumper and Connector Locations Remove power from the system. 2. This Machine has one Hardware Open Gap on the main board for clearing password check and one Hotkey for clearing BIOS Password (Supervisor Password and User Password). RTC Battery 4.
.... 6. Steps for Clearing BIOS Password Check 0 If users set BIOS Passwords (Supervisor Password and/or User Password) for : Clearing Passwords BIOS Recovery. If it is only for enabling BIOS Recovery. Remove HDD, AC and Battery. 3. Figure 5-3. Locate the RTCRST# jumper. 5. Plug in AC, keeping the RTCRST# jumper shorted. 5-6 Jumper and Connector Locations Remove power from the system. 2. This Machine has one Hardware Open Gap on the main board for clearing password check and one Hotkey for clearing BIOS Password (Supervisor Password and User Password). RTC Battery 4.