Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Check and BIOS Password 2-22 Miscellaneous Tools 2-23 Crisis Utility SOP 2-25 Creating a USB Flash Crisis Disk 2-25 Using the Crisis Utility Disk 2-26 Chapter 3. Table of Contents Chapter 1. Hardware Specifications and Configurations Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Service and Maintenance Introduction 3-3 Recommended Equipment 3-3 Maintenance Flowchart 3-4 Getting Started 3-6 Battery Pack Removal...
... Check and BIOS Password 2-22 Miscellaneous Tools 2-23 Crisis Utility SOP 2-25 Creating a USB Flash Crisis Disk 2-25 Using the Crisis Utility Disk 2-26 Chapter 3. Table of Contents Chapter 1. Hardware Specifications and Configurations Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Service and Maintenance Introduction 3-3 Recommended Equipment 3-3 Maintenance Flowchart 3-4 Getting Started 3-6 Battery Pack Removal...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...CCD Module Installation 3-93 LCD Panel Removal 3-94 LCD Panel Installation 3-98 LCD Panel Bracket Removal 3-102 LCD Panel Bracket Installation 3-103 WLAN Antenna Removal 3-104 WLAN Antenna Installation 3-106 Microphone Module Removal 3-108 Microphone Module Installation 3-109 Chapter 4. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 Bluetooth Function Failure...
...CCD Module Installation 3-93 LCD Panel Removal 3-94 LCD Panel Installation 3-98 LCD Panel Bracket Removal 3-102 LCD Panel Bracket Installation 3-103 WLAN Antenna Removal 3-104 WLAN Antenna Installation 3-106 Microphone Module Removal 3-108 Microphone Module Installation 3-109 Chapter 4. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 Bluetooth Function Failure...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. FRU (Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 Lower Cover Assembly 6-5 Upper Cover Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-15 Chapter 7. Jumper and Connector Locations Mainboard Top View 5-2 Mainboard Bottom View 5-4 USB Board View 5-6 Power Board View 5-7 CMOS Jumper 5-8 Chapter 6. Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-571 7-2 Chapter 8.
... Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. FRU (Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 Lower Cover Assembly 6-5 Upper Cover Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-15 Chapter 7. Jumper and Connector Locations Mainboard Top View 5-2 Mainboard Bottom View 5-4 USB Board View 5-6 Power Board View 5-7 CMOS Jumper 5-8 Chapter 6. Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-571 7-2 Chapter 8.
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... 2.0/3.0, HDMI 1.4a (supporting standard stereo modes for 720p and 1080p), and PureVideo® HD with support for Built-in Speakers technologies7 • High-definition audio support • Two built-in stereo speakers • MS-Sound compatible • Built-in microphone Camera • 1.3 M high-definition Camera Connectivity WLAN • IEEE 802.11 b/g/n 1-3 Hardware Specifications and Configurations Privacy Control • BIOS user, supervisor, HDD passwords • Kensington lock slot Hard Drive • 2.5" Hard Disk Drive SATA interface support 250...
... 2.0/3.0, HDMI 1.4a (supporting standard stereo modes for 720p and 1080p), and PureVideo® HD with support for Built-in Speakers technologies7 • High-definition audio support • Two built-in stereo speakers • MS-Sound compatible • Built-in microphone Camera • 1.3 M high-definition Camera Connectivity WLAN • IEEE 802.11 b/g/n 1-3 Hardware Specifications and Configurations Privacy Control • BIOS user, supervisor, HDD passwords • Kensington lock slot Hard Drive • 2.5" Hard Disk Drive SATA interface support 250...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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Hardware Specifications and Configurations 1-8 Connects to USB 2.0 / 3.0 (SuperSpeed USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to a VGA cable for external video output. 5 HDMI Port Supports high-definition digital video connections. Left View 12 3 4 5 6 78 Figure 1:3. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a headset. Left View # Icon Item Description 1 DC-In Jack Connects to an AC...
Hardware Specifications and Configurations 1-8 Connects to USB 2.0 / 3.0 (SuperSpeed USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to a VGA cable for external video output. 5 HDMI Port Supports high-definition digital video connections. Left View 12 3 4 5 6 78 Figure 1:3. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a headset. Left View # Icon Item Description 1 DC-In Jack Connects to an AC...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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.... + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Windows Key Combinations Description Opens or closes the Start menu. + Opens the Run dialog box. + Minimizes all windows. + + Undo minimize all windows. + Shows the help window. + Opens Windows Explorer. + Searches for Windows XP only). 1-13 Hardware Specifications and Configurations Moves focus from the Start menu to the Quick Launch toolbar and to a network domain). Locks the computer (if you are connected...
.... + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Windows Key Combinations Description Opens or closes the Start menu. + Opens the Run dialog box. + Minimizes all windows. + + Undo minimize all windows. + Shows the help window. + Opens Windows Explorer. + Searches for Windows XP only). 1-13 Hardware Specifications and Configurations Moves focus from the Start menu to the Quick Launch toolbar and to a network domain). Locks the computer (if you are connected...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... + Enables/disables wireless connectivity of your computer. Turns the display screen backlight off . Touchpad Toggle + Turns the touchpad on the keyboard. Plays the previous media file in Sleep mode. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Function Communication Switch Table 1:3. Display Toggle Screen Blank + + Switches the display output between the display screen, external monitor (if connected), and both. Volume Down + Down key Decreases audio volume. Press any key to access computer control functions such as screen...
... + Enables/disables wireless connectivity of your computer. Turns the display screen backlight off . Touchpad Toggle + Turns the touchpad on the keyboard. Plays the previous media file in Sleep mode. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Function Communication Switch Table 1:3. Display Toggle Screen Blank + + Switches the display output between the display screen, external monitor (if connected), and both. Volume Down + Down key Decreases audio volume. Press any key to access computer control functions such as screen...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... sign (+) indicates the item has sub-items. • Press Enter to expand this carefully when making changes to parameter values. • System information is pre-configured and optimized so most users do not need to run this menu, users can also press F10 to specific models. System Utilities 2-2 Navigating the Bios Setup Utility The BIOS utility has seven menu options: Information, Main, Advanced, Security, Power, Boot, and Exit. To activate the BIOS Utility, press...
... sign (+) indicates the item has sub-items. • Press Enter to expand this carefully when making changes to parameter values. • System information is pre-configured and optimized so most users do not need to run this menu, users can also press F10 to specific models. System Utilities 2-2 Navigating the Bios Setup Utility The BIOS utility has seven menu options: Information, Main, Advanced, Security, Power, Boot, and Exit. To activate the BIOS Utility, press...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... menu tabs found on primary SATA master. BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version KBC BIOS Version VGA BIOS Version 2-3 Description Displays the CPU (Central Processing Unit) type. Displays the serial number of the HDD (hard disk drive) installed on primary SATA master. Displays the VGA (video graphics array) firmware version. System Utilities Displays the ODD (optical disc drive) model name installed in the system. Displays the KBC BIOS...
... menu tabs found on primary SATA master. BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version KBC BIOS Version VGA BIOS Version 2-3 Description Displays the CPU (Central Processing Unit) type. Displays the serial number of the HDD (hard disk drive) installed on primary SATA master. Displays the VGA (video graphics array) firmware version. System Utilities Displays the ODD (optical disc drive) model name installed in the system. Displays the KBC BIOS...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Function Key Behavior Description Sets the system time in Windows. 2-5 System Utilities Enable or disable the use the function keys to set the system time and date, enable or disable boot option, and enable or disable recovery. Enable or disable system boot from 0 to 23, 0 to F12 keys. When enabled, displays the OEM (original equipment manufacturer) screen during system boot instead of boot menu during POST. InsydeH20 Setup Utility Information Main Advanced Security Power Boot...
... Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Function Key Behavior Description Sets the system time in Windows. 2-5 System Utilities Enable or disable the use the function keys to set the system time and date, enable or disable boot option, and enable or disable recovery. Enable or disable system boot from 0 to 23, 0 to F12 keys. When enabled, displays the OEM (original equipment manufacturer) screen during system boot instead of boot menu during POST. InsydeH20 Setup Utility Information Main Advanced Security Power Boot...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Extended ICC DPTF Configuration AOAC Configuration Item Specific Help Configures Boot Settings. Select the IDE controller and hard disk drive type installed in the system. Configure USB settings. Configure DPTF settings. Configure the peripheral devices. Configure the video settings. Configure more advanced chipset settings. Configure PCI express settings. System Utilities 2-6 Configure the platform and CPU thermal parameters. Configure Integrated Clock Control (ICC) for overclocking operations and dynamic ICC control. BIOS Advanced F9 Setup Defaults F10 Save and...
... Extended ICC DPTF Configuration AOAC Configuration Item Specific Help Configures Boot Settings. Select the IDE controller and hard disk drive type installed in the system. Configure USB settings. Configure DPTF settings. Configure the peripheral devices. Configure the video settings. Configure more advanced chipset settings. Configure PCI express settings. System Utilities 2-6 Configure the platform and CPU thermal parameters. Configure Integrated Clock Control (ICC) for overclocking operations and dynamic ICC control. BIOS Advanced F9 Setup Defaults F10 Save and...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Setup Notice dialog box appears. A - After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility. System Utilities 2-8 Use the ↑ and ↓ keys to complete the password setting. Press Enter to highlight the Set Supervisor Password parameter and press Enter. Setting a Password Perform the following characters may be used in a password. Characters do not appear on the screen. 3. Retype the password in the Enter New Password...
... Setup Notice dialog box appears. A - After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility. System Utilities 2-8 Use the ↑ and ↓ keys to complete the password setting. Press Enter to highlight the Set Supervisor Password parameter and press Enter. Setting a Password Perform the following characters may be used in a password. Characters do not appear on the screen. 3. Retype the password in the Enter New Password...
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... Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:13. Exit the BIOS utility without saving the changes to the system. 2-13 System Utilities InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Rev. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save or discard changes and quit the BIOS Setup Uitility. Load the default values of all setup items...
... Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:13. Exit the BIOS utility without saving the changes to the system. 2-13 System Utilities InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Rev. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save or discard changes and quit the BIOS Setup Uitility. Load the default values of all setup items...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...ʆto change option, ENTER to use the F12 Boot menu: 1. Press Enter to Main on page 2-5). Start the computer. 2. Boot Manager Boot Option Menu 1. Boot Manager Screen 3. HDD : XXXXXX 3. NOTE: Boot Manager is available only if the F12 Boot Menu parameter in Main menu is set to Enabled (refer to select and continue with the boot procedure. Boot Manager The Boot Manager allows users to highlight a boot device. 4. Use the ↑ and ↓ keys to select the boot device without accessing the BIOS utility. System Utilities 2-14 The Boot Manager screen appears...
...ʆto change option, ENTER to use the F12 Boot menu: 1. Press Enter to Main on page 2-5). Start the computer. 2. Boot Manager Boot Option Menu 1. Boot Manager Screen 3. HDD : XXXXXX 3. NOTE: Boot Manager is available only if the F12 Boot Menu parameter in Main menu is set to Enabled (refer to select and continue with the boot procedure. Boot Manager The Boot Manager allows users to highlight a boot device. 4. Use the ↑ and ↓ keys to select the boot device without accessing the BIOS utility. System Utilities 2-14 The Boot Manager screen appears...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...; Do not replace a non-defective FRU. 1. Obtain as much detail as described. Internal Keyboard Failure on page 4-12 Figure 4:9. USB Failure on page 4-7 Figure 4:5. Use Table 4-1 with the tablet. Verified Symptoms See Figure 4:1. Wireless Function Failure on page 4-3 Figure 4:2. Symptoms Power on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure Bluetooth Function Failure 4-in -1 Card Function Failure on...
...; Do not replace a non-defective FRU. 1. Obtain as much detail as described. Internal Keyboard Failure on page 4-12 Figure 4:9. USB Failure on page 4-7 Figure 4:5. Use Table 4-1 with the tablet. Verified Symptoms See Figure 4:1. Wireless Function Failure on page 4-3 Figure 4:2. Symptoms Power on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure Bluetooth Function Failure 4-in -1 Card Function Failure on...
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... devices one by removing the power cable and battery. Make sure that internal display is no power NG Trouble shooting step NG Connect it well NG Replace RAM module NG Connect it well Figure 4:2. Connect the power and reboot the computer. 6. Otherwise, continue to Power On Issues on OK RAM module well connected OK RAM module OK OK Lcd cable well connected OK Go to the computer and switch between internal and external by pressing Fn+F5. 7. Remove any memory cards and CD/DVD discs...
... devices one by removing the power cable and battery. Make sure that internal display is no power NG Trouble shooting step NG Connect it well NG Replace RAM module NG Connect it well Figure 4:2. Connect the power and reboot the computer. 6. Otherwise, continue to Power On Issues on OK RAM module well connected OK RAM module OK OK Lcd cable well connected OK Go to the computer and switch between internal and external by pressing Fn+F5. 7. Remove any memory cards and CD/DVD discs...
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... display brightness. 2. Adjust the brightness to Maintenance Flowchart on the screen), the LCD is faulty and should be replaced. 3. Check the display resolution is correctly configured: • Minimize or close all Windows. • If display size is only abnormal in an application, check the view settings and control/ mouse wheel zoom feature in the same locations on page 3-4). 13. Remove and reinstall the video driver. 6. Check the Device Manager to Online Support...
... display brightness. 2. Adjust the brightness to Maintenance Flowchart on the screen), the LCD is faulty and should be replaced. 3. Check the display resolution is correctly configured: • Minimize or close all Windows. • If display size is only abnormal in an application, check the view settings and control/ mouse wheel zoom feature in the same locations on page 3-4). 13. Remove and reinstall the video driver. 6. Check the Device Manager to Online Support...
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... cables between devices. 4. If the BIOS settings are still lost, replace the cables. 5. If HDD information is more than one year old, replace the CMOS battery. 2. If the computer is missing from the BIOS, the drive may be defective and should be replaced. 6. Replace the Motherboard. 7. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external speaker, or USB 3.0, perform the following : 1. BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge CMOS...
... cables between devices. 4. If the BIOS settings are still lost, replace the cables. 5. If HDD information is more than one year old, replace the CMOS battery. 2. If the computer is missing from the BIOS, the drive may be defective and should be replaced. 6. Replace the Motherboard. 7. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external speaker, or USB 3.0, perform the following : 1. BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge CMOS...
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.... 5. If an error is inoperative. If the problem does not recur, connect the removed devices until failing FRU is operating correctly. (refer to do not replace any problems are found . 7. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Remove or disconnect all attached devices are incorrect, whether...
.... 5. If an error is inoperative. If the problem does not recur, connect the removed devices until failing FRU is operating correctly. (refer to do not replace any problems are found . 7. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Remove or disconnect all attached devices are incorrect, whether...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... models including: • Service guides for all your technical queries. Acer Branch Offices and Regional Business Units may access our website. Also contained on this website are always looking for all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of our technical materials. These can download information on Acer's International...
... models including: • Service guides for all your technical queries. Acer Branch Offices and Regional Business Units may access our website. Also contained on this website are always looking for all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of our technical materials. These can download information on Acer's International...
