Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 3
... completing a task. iii Example: After entering data, press Enter. The following conventions are used in this manual: ! Example: At the prompt, type run -m Keyboard keys are shown in bold italics. Conventions The following typographical conventions are used in this document: Book titles, directory names, file names, path...
... completing a task. iii Example: After entering data, press Enter. The following conventions are used in this manual: ! Example: At the prompt, type run -m Keyboard keys are shown in bold italics. Conventions The following typographical conventions are used in this document: Book titles, directory names, file names, path...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 5
...Control 1-9 Input and Output (I/O) Ports 1-9 Software 1-9 Optional Items 1-10 Warranty 1-10 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 System Block Diagram 1-23 Specification Tables 1-24 Computer specifications 1-24 System Board Major Chips 1-25 Processor 1-25... 1-26 CPU Fan True Value Table 1-26 System Memory 1-27 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 DVD Super-Multi Drive 1-31 v
...Control 1-9 Input and Output (I/O) Ports 1-9 Software 1-9 Optional Items 1-10 Warranty 1-10 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 System Block Diagram 1-23 Specification Tables 1-24 Computer specifications 1-24 System Board Major Chips 1-25 Processor 1-25... 1-26 CPU Fan True Value Table 1-26 System Memory 1-27 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 DVD Super-Multi Drive 1-31 v
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 7
... Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-9 Dummy Card Removal 3-10 Dummy Card Installation 3-10 Keyboard Removal 3-11 Keyboard Installation 3-12 Base Door Removal 3-13 Base Door Installation 3-13 ODD (Optical Disk Drive) Module Removal 3-14 ODD Module Installation 3-15 WLAN (Wireless Local...
... Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-9 Dummy Card Removal 3-10 Dummy Card Installation 3-10 Keyboard Removal 3-11 Keyboard Installation 3-12 Base Door Removal 3-13 Base Door Installation 3-13 ODD (Optical Disk Drive) Module Removal 3-14 ODD Module Installation 3-15 WLAN (Wireless Local...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 9
No Display Issues 4-6 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems ... by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-20 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-431 7-3 Acer Aspire E1-431G 7-22 Acer Aspire E1-471 7-26 Acer Aspire E1-471G 7-34 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 ix
No Display Issues 4-6 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems ... by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-20 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-431 7-3 Acer Aspire E1-431G 7-22 Acer Aspire E1-471 7-26 Acer Aspire E1-471G 7-34 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 ix
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 12
... and Output (I/O) Ports 1-9 Software 1-9 Optional Items 1-10 Warranty 1-10 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 System Block Diagram 1-23 Specification Tables 1-24 Computer specifications 1-24 System Board Major Chips 1-25 Processor...25 Processor Specifications 1-26 CPU Fan True Value Table 1-26 System Memory 1-27 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 DVD Super-Multi Drive 1-31 DVD...
... and Output (I/O) Ports 1-9 Software 1-9 Optional Items 1-10 Warranty 1-10 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 System Block Diagram 1-23 Specification Tables 1-24 Computer specifications 1-24 System Board Major Chips 1-25 Processor...25 Processor Specifications 1-26 CPU Fan True Value Table 1-26 System Memory 1-27 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 DVD Super-Multi Drive 1-31 DVD...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 19
...® Office Personal 2010 (Japan only, subject to customer request) NewsXpresso™ Hardware Specifications and Configurations 1-9 Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with International Language support Support Application keys for Windows Vista/Windows 7 Touchpad Multi-gesture touchpad, supporting two-finger...
...® Office Personal 2010 (Japan only, subject to customer request) NewsXpresso™ Hardware Specifications and Configurations 1-9 Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with International Language support Support Application keys for Windows Vista/Windows 7 Touchpad Multi-gesture touchpad, supporting two-finger...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 22
... Specifications and Configurations Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model). 3 Power button Turns the computer on and off. 4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 6 Click button The left and right buttons function like...
... Specifications and Configurations Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model). 3 Power button Turns the computer on and off. 4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 6 Click button The left and right buttons function like...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 29
...applications. Table 1-7. When Scroll Lock is indicated by small characters located on embedded keypad Hold while using cursor-control keys. Main keyboard keys Hold while typing letters on the keys. Cursor-control keys on the upper right corner of numeric data entry. Hardware ...Lock is in a normal keypad manner. Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. Figure 1-8. Using the Keyboard 0 The computer has a close-to connect an external keypad. When Num Lock is on, the embedded keypad is on , the ...
...applications. Table 1-7. When Scroll Lock is indicated by small characters located on embedded keypad Hold while using cursor-control keys. Main keyboard keys Hold while typing letters on the keys. Cursor-control keys on the upper right corner of numeric data entry. Hardware ...Lock is in a normal keypad manner. Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. Figure 1-8. Using the Keyboard 0 The computer has a close-to connect an external keypad. When Num Lock is on, the embedded keypad is on , the ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 30
... the system tray) < > + : Cycle through programs on the Windows Start button; it opens the application's context menu. 1-20 Hardware Specifications and Configurations Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Windows Logo key Application key Description Pressed...
... the system tray) < > + : Cycle through programs on the Windows Start button; it opens the application's context menu. 1-20 Hardware Specifications and Configurations Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Windows Logo key Application key Description Pressed...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 31
Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to return. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Decreases the screen brightness. Hot key Icon Function ...
Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to return. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Decreases the screen brightness. Hot key Icon Function ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 38
... logo key Internal & external keyboard work simultaneously Features Specification Insyde 1.08 W25Q16BVSSIG (16M-bit), W25Q32BVSSIG (32M-bit) 4MB Serial Flash Memory Insyde code base boot block non-shadow RAM support uEFI Specification Acer TM4T_A11B keyboard 86-US/87-UK/91-...JP key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad ...
... logo key Internal & external keyboard work simultaneously Features Specification Insyde 1.08 W25Q16BVSSIG (16M-bit), W25Q32BVSSIG (32M-bit) 4MB Serial Flash Memory Insyde code base boot block non-shadow RAM support uEFI Specification Acer TM4T_A11B keyboard 86-US/87-UK/91-...JP key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 59
... 0040 - 0043 System timer 004E - 004F Motherboard resources 0050 - 0053 System timer 0060 - 0060 Standard PS/2 Keyboard 0061 - 0061 Motherboard resources 0062 - 0062 Microsoft ACPI-Compliant Embedded 0063 - 0063 Motherboard resources 0064 - 0064 Standard PS/2 Keyboard 0065 - 0065 Motherboard resources 0066 - 0066 Microsoft ACPI-Compliant Embedded 0067 - 0067 Motherboard resources 0070 - 0070...
... 0040 - 0043 System timer 004E - 004F Motherboard resources 0050 - 0053 System timer 0060 - 0060 Standard PS/2 Keyboard 0061 - 0061 Motherboard resources 0062 - 0062 Microsoft ACPI-Compliant Embedded 0063 - 0063 Motherboard resources 0064 - 0064 Standard PS/2 Keyboard 0065 - 0065 Motherboard resources 0066 - 0066 Microsoft ACPI-Compliant Embedded 0067 - 0067 Motherboard resources 0070 - 0070...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 79
... Insyde BIOS Passwords 0 The BIOS password can only be removed by software utility. To reset the BIOS password, perform the following: 1. BIOS Boot Option Meun 4. Keyboard Key Location 3. Press [ key before Acer logo disappears (Figure 2-18).
... Insyde BIOS Passwords 0 The BIOS password can only be removed by software utility. To reset the BIOS password, perform the following: 1. BIOS Boot Option Meun 4. Keyboard Key Location 3. Press [ key before Acer logo disappears (Figure 2-18).
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 92
Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-9 Dummy Card Removal 3-10 Dummy Card Installation 3-10 Keyboard Removal 3-11 Keyboard Installation 3-12 Base Door Removal 3-13 Base Door Installation 3-13 ODD (Optical Disk Drive) Module Removal 3-14 ODD Module Installation 3-15 WLAN (Wireless Local Area ...
Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-9 Dummy Card Removal 3-10 Dummy Card Installation 3-10 Keyboard Removal 3-11 Keyboard Installation 3-12 Base Door Removal 3-13 Base Door Installation 3-13 ODD (Optical Disk Drive) Module Removal 3-14 ODD Module Installation 3-15 WLAN (Wireless Local Area ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 101
B A C Figure 3-7. Machine Maintenance Procedures 3-11 Figure 3-6. Remove the keyboard (C) from mainboard connector (B) (Figure 3-7). Press downward on the palm rest (Figure 3-7). 3. Keyboard Latches 2. Disconnect keyboard FPC (A) from base assembly (Figure 3-7). Turn the keyboard over so that the keyboard (C) is face down on the five (5) locking latches until the keyboard disengages and separates from the system (Figure 3-6). Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Keyboard FPC 4.
B A C Figure 3-7. Machine Maintenance Procedures 3-11 Figure 3-6. Remove the keyboard (C) from mainboard connector (B) (Figure 3-7). Press downward on the palm rest (Figure 3-7). 3. Keyboard Latches 2. Disconnect keyboard FPC (A) from base assembly (Figure 3-7). Turn the keyboard over so that the keyboard (C) is face down on the five (5) locking latches until the keyboard disengages and separates from the system (Figure 3-6). Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Keyboard FPC 4.
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 102
Turn the keyboard over and align the keyboard with the indentation in the upper cover. 4. Keyboard Installation 0 1. Refer to Figure 3-6. 5. CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked. Refer to Figure 3-7. 2. Install Battery Pack. 3-12 Machine Maintenance Procedures Place the keyboard (C) face down to secure the latches on the palm rest. Refer to mainboard connector (B). Press down on the system. ! Connect keyboard FPC (A) to Figure 3-7. 3.
Turn the keyboard over and align the keyboard with the indentation in the upper cover. 4. Keyboard Installation 0 1. Refer to Figure 3-6. 5. CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked. Refer to Figure 3-7. 2. Install Battery Pack. 3-12 Machine Maintenance Procedures Place the keyboard (C) face down to secure the latches on the palm rest. Refer to mainboard connector (B). Press down on the system. ! Connect keyboard FPC (A) to Figure 3-7. 3.
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 111
Upper Case Removal 0 Prerequisite: Keyboard Removal and Base Door Removal 1. Figure 3-18. Upper Case Screws Location 2. Remove two (2) screws (C) securing the upper case in place (Figure 3-19). Disconnect touchpad FPC (A) from the base assembly (Figure 3-18). C C B A Figure 3-19. Touchpad FPC Machine Maintenance Procedures 3-21 Remove eighteen (18) screws from mainboard connector (B) (Figure 3-19). 3.
Upper Case Removal 0 Prerequisite: Keyboard Removal and Base Door Removal 1. Figure 3-18. Upper Case Screws Location 2. Remove two (2) screws (C) securing the upper case in place (Figure 3-19). Disconnect touchpad FPC (A) from the base assembly (Figure 3-18). C C B A Figure 3-19. Touchpad FPC Machine Maintenance Procedures 3-21 Remove eighteen (18) screws from mainboard connector (B) (Figure 3-19). 3.
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 112
Figure 3-20. Upper Case Removal Upper Case Installation 0 1. Refer to Figure 3-18. 5. Refer to Figure 3-19. 4. Install Keyboard and Base Door. 4. Release the tabs on the base assembly and align it properly to mainboard connector (B). Grasp and remove the upper case from the ...
Figure 3-20. Upper Case Removal Upper Case Installation 0 1. Refer to Figure 3-18. 5. Refer to Figure 3-19. 4. Install Keyboard and Base Door. 4. Release the tabs on the base assembly and align it properly to mainboard connector (B). Grasp and remove the upper case from the ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 143
...to the problem. 3. NOTE: NOTE: Do not replace non-defective FRU parts. Use Table 4-1 with the notebook. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Common Problems Symptoms (Verified) Power ...On Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Troubleshooting 4-3...
...to the problem. 3. NOTE: NOTE: Do not replace non-defective FRU parts. Use Table 4-1 with the notebook. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Common Problems Symptoms (Verified) Power ...On Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Troubleshooting 4-3...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
Page 149
Connect No it well Keyboard OK? Keyboard Failure Troubleshooting 4-9 No Replace keyboard Replace M/B Figure 4-4. Internal Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected?
Connect No it well Keyboard OK? Keyboard Failure Troubleshooting 4-9 No Replace keyboard Replace M/B Figure 4-4. Internal Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected?