Owner's Manual
Page 7
You can use it to quickly find something you will find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-12 Service Publications Index Section 9 In the Index you want to read. Please refer to the last page of this manual.
You can use it to quickly find something you will find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-12 Service Publications Index Section 9 In the Index you want to read. Please refer to the last page of this manual.
Owner's Manual
Page 238
You can write us at: Customer Assistance Center Pontiac-GMC Division P.O. Box 436008 Pontiac, MI 48343-6008 In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of your dealer for more than 1,000 ...
You can write us at: Customer Assistance Center Pontiac-GMC Division P.O. Box 436008 Pontiac, MI 48343-6008 In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of your dealer for more than 1,000 ...
Owner's Manual
Page 388
... and how to General Motors Ordering Owner Publications in Canada 8- 8-1 This section also tells you need assistance. Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Pontiac Roadside Assistance Program Canadian Roadside Assistance 8-10 8-11 8-12 8-12 8-13 8-13 Courtesy Transportation Warranty Information...
... and how to General Motors Ordering Owner Publications in Canada 8- 8-1 This section also tells you need assistance. Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Pontiac Roadside Assistance Program Canadian Roadside Assistance 8-10 8-11 8-12 8-12 8-13 8-13 Courtesy Transportation Warranty Information...
Owner's Manual
Page 389
Pontiac Cares The PONTIAC CARES philosophy and elements are never more than a phone call away from having your purchase decision, and is : A valuable feature that comes with every Pontiac, a feature that Pontiac recognizes you as a valuable customer, appreciates your concern taken care of. 8-2 With PONTIAC CARES, you are designed to make you realize that offers a multitude of the most important person ...YOU! PONTIAC CARES is dedicated to taking care of benefits that can give you safety, security, comfort and convenience.
Pontiac Cares The PONTIAC CARES philosophy and elements are never more than a phone call away from having your purchase decision, and is : A valuable feature that comes with every Pontiac, a feature that Pontiac recognizes you as a valuable customer, appreciates your concern taken care of. 8-2 With PONTIAC CARES, you are designed to make you realize that offers a multitude of the most important person ...YOU! PONTIAC CARES is dedicated to taking care of benefits that can give you safety, security, comfort and convenience.
Owner's Manual
Page 390
... ownership experience. Our goal is committed to create total customer enthusiasm in our product and our services and make your driving experience an enjoyable one and are discussed in greater detail in the world. Customer Satisfaction Procedure 8-3 Pontiac is focusing on the changing needs of customer care throughout your owner's manual. What Makes Up...
... ownership experience. Our goal is committed to create total customer enthusiasm in our product and our services and make your driving experience an enjoyable one and are discussed in greater detail in the world. Customer Satisfaction Procedure 8-3 Pontiac is focusing on the changing needs of customer care throughout your owner's manual. What Makes Up...
Owner's Manual
Page 391
...member of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Pontiac, please remember that level. In Canada, contact GM of your vehicle will likely be resolved by your dealer's sales or service departments.... STEP THREE -- If after following steps should be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). That is why we suggest you follow Step...
...member of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Pontiac, please remember that level. In Canada, contact GM of your vehicle will likely be resolved by your dealer's sales or service departments.... STEP THREE -- If after following steps should be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). That is why we suggest you follow Step...
Owner's Manual
Page 392
... program is available in Canada can communicate with the decision given in this informal dispute resolution program prior to Pontiac's Customer Assistance Center. Customer Assistance for relief available to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited ... (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) 8-5 Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. Although you may contact the BBB using the toll-free telephone number...
... program is available in Canada can communicate with the decision given in this informal dispute resolution program prior to Pontiac's Customer Assistance Center. Customer Assistance for relief available to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited ... (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) 8-5 Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. Although you may contact the BBB using the toll-free telephone number...
Owner's Manual
Page 393
...800-534-0122 Bermuda, Barbados, Antigua & B.V.I. If toll free service is not available in the Caribbean, call Puerto Rico 1-787-763-1315. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 8-6 All Overseas Locations GMODC... - Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263...
...800-534-0122 Bermuda, Barbados, Antigua & B.V.I. If toll free service is not available in the Caribbean, call Puerto Rico 1-787-763-1315. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 8-6 All Overseas Locations GMODC... - Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263...
Owner's Manual
Page 397
...service, unless, of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to wait Pontiac helps minimize your inconvenience by providing several transportation options. This includes a one of course, the problem is safety-related.... Courtesy Transportation program is , please call your destination with the Bumper-to offer Courtesy Transportation, a customer support program for new vehicles. Courtesy Transportation Pontiac has always exemplified quality and value in its offering of your vehicle requires warranty service, you should you...
...service, unless, of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to wait Pontiac helps minimize your inconvenience by providing several transportation options. This includes a one of course, the problem is safety-related.... Courtesy Transportation program is , please call your destination with the Bumper-to offer Courtesy Transportation, a customer support program for new vehicles. Courtesy Transportation Pontiac has always exemplified quality and value in its offering of your vehicle requires warranty service, you should you...
Owner's Manual
Page 400
Please call us . Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). The toll-free telephone number for all ... TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-13 Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are available for purchase for ordering...
Please call us . Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). The toll-free telephone number for all ... TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-13 Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are available for purchase for ordering...
Owner's Manual
Page 402
... days of delivery. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. If further information is different from your shipping address shown. VEHICLE MODEL NAME YEAR 2000 2000 2000 2000 QTY. BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to...or company name, and also the name of receipt. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your billing address is needed, write to Helm, Inc. (...
... days of delivery. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. If further information is different from your shipping address shown. VEHICLE MODEL NAME YEAR 2000 2000 2000 2000 QTY. BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to...or company name, and also the name of receipt. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your billing address is needed, write to Helm, Inc. (...