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eMachines eME627-5082 Support Question

eMachines eME627-5082 Support Question

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Question posted by pepsigirl1214 on April 30th, 2011

Modem Issues

i have a emachines e627 and am trying to hook it up to a phone line. Do I need to buy an external modem or is there an internal modem installed? If I have to buy one, does it get hooked up in the ethernet port?

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Related eMachines eME627-5082 Manual Pages

Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN eMachines E627 Service Guide Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 2

Date Chapter Updates II Revision History Please refer to the table below for the updates made on eMachines E627 service guides.
Service Guide - Page 5

You MUST use the list provided by your regional offices or the responsible personnel/channel to -date information available on card, modem, or extra memory capability). If, for whatever reason, a part number change is made, it supports, please read the following general information. 1. This Service Guide provides ...
Service Guide - Page 7

... Features 1 System Block Diagram 4 Your Acer Notebook tour 5 Front View 5 Closed Front View... 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 eMachines E627 BIOS 26 Information 26 Main 27 Security 28 Boot 31 ... 41 Pre-disassembly Instructions 42 Disassembly Process 42 External Module Disassembly Process 43 External Modules Disassembly Flowchart 43 Removing the Battery Pack...
Service Guide - Page 8

... SD Dummy Card 118 Replacing the Battery 119 Troubleshooting 121 Common Problems 121 Power On Issue 122 No Display Issue 123 Random Loss of BIOS Settings 124 LCD Failure 125 Built-In Keyboard Failure 125 TouchPad Failure 126 Internal Speaker Failure 126 HDD Not Operating Correctly 128 ODD Failure 129 Wireless Function Failure...
Service Guide - Page 9

Table of Contents External Mouse Failure 133 Other Failures 133 Intermittent Problems 134 Undetermined Problems... BIOS Recovery by Crisis Disk 143 FRU (Field Replaceable Unit) List 145 eMachines E627 Exploded Diagrams 146 Main Assembly 146 Base Assembly 148 Rear Assembly 149 eMachines E627 FRU List 150 Model Definition and Configuration 160 Test Compatible Components 173 Microsoft...
Service Guide - Page 12

...LAN • PCI-E 10/100M LAN • WOL (AC mode S5) support • ModemExternal USB 2.0 modem • Support Wake on Ring (S3) Privacy control • BIOS user, supervisor, HDD ...-language support I/O interface • VGA port, 15 pins • DC-IN port for adapter • RJ-45 Ethernet port for LAN • 2 USB port • Headphone out / Line-out • Microphone-in • ...
Service Guide - Page 36

... name of HDD installed on primary IDE master. This field displays the VGA firmware version of the system. This field shows product name of the system. eMachines E627 BIOS Information The ...2300 Mhz ST960821A-(PM) 3LF005DB MATSHITADVD V1.00 ATI M92 V008.050I.0-26.00 eMachines E627 eMachines 39353164386665643635001EECE1D377 F1 Help Esc Exit Select Item F5/F6 Change Values F9 Setup Defaults ...
Service Guide - Page 133

.... 7. Make sure that the internal display is selected. No Display Issue If the Display doesn't work, perform the following actions one at a time to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this notebook model, switching between the internal display and the external display is done by...
Service Guide - Page 134

...NOTE: Ensure that : • The device is properly installed. Roll back the video driver to its highest level. Random... drag the Resolution slider to the desired resolution. If the Issue is missing from the operating system DVD and follow the onscreen...close all Windows. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is ...
Service Guide - Page 137

...and select Show Disabled Devices (clear by default). 3. If the issue is enabled. Check that : • The device is properly installed. • There are no red Xs or yellow exclamation marks..... Restore system and file settings from the list and click Next. Microphone Problems If internal or external Microphones do no device conflicts. • No hardware is still not resolved, see ...
Service Guide - Page 138

...set correctly. 7. When prompted, press any recently added hardware and associated software. 8. The Install Windows screen displays. f. Remove any key to start to resolve the problem. 4. For ...to-date software to correct the problem. 1. Ensure all external devices. 2. The System Recovery Options screen displays. If an issue is not fixed, repeat the preceding steps and select an...
Service Guide - Page 143

... FRUs: 1. Check Test Fixture is properly installed. Chapter 4 133 Reinstall the program experiencing mouse failure. 5. For more information see "Online Support Information" on page 177. Check the Device Manager to determine that: • The device is ok. 3. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card...
Service Guide - Page 144

...; Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Visually check them for the system board in loop... problems does not identify which adapter or device failed, which installed devices are no error is inoperative. Determine if the problem has changed. 6.
Service Guide - Page 152

... the password check, users need to short the HW Gap...try again. Plug in AC, keep the short condition on the system till BIOS POST finish. Restart system. Clear CMOS Jumper Item J1 Description Clear CMOS Jumper Location Thermal Module Bay, under Modem Board 142 Chapter 5 Disconnect the RTC Battery cable and locate the J1 jumper. 3. NOTE: These steps are only for eMachines E627...
Service Guide - Page 155

... the printed Service Guide. FRU (Field Replaceable Unit) List Chapter 6 This chapter gives you the FRU (Field Replaceable Unit) listing in the FRU list of eMachines E627. Chapter 6 145
Service Guide - Page 156

eMachines E627 Exploded Diagrams Main Assembly 1 2 3 4 5 146 Chapter 6
Service Guide - Page 160

eMachines E627 FRU List CATEGORY Board Description POWER BOARD AcerPN 55.N2802.001 Cable WLAN CARD-XB63 WLAN CARD-BCM4312 TP FFC NI.23600.007 NI.23600....
Service Guide - Page 183

..., please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Appendix B 173 Refer to the eMachines E627 Compatibility Test Report released by Acer's internal testing department. Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of...
Service Guide - Page 190

... 6, 10 Memory Removing 49 Replacing 116 Memory Check 122 Model Definition 160 N No Display Issue 123 Notebook Manager hotkey 14 num lock on indicator 6, 10 O 180 ODD Failure 129 Online Support ...Information 177 Optical Disk Drive Replacing 117 Optical Drive Module Removing 47 P Panel 5 Bottom 8 PC Card 10 ...

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